Highlights
- Great wine list
- Great tea selection
oChef » Shin – Orlando
Shin - Orlando
Photo from Shin
Shin at a glance
Orlando Central Business District
- 🍣 Japanese Restaurant
$$
Price per Person $31–$40
mentioned by 66 of the guests
#20 out of 163 places to eat in Orlando
#2 Japanese Restaurant out of 9 in Orlando
Excellent
8.3 out of 10
Food
Service
Ambience
Value
541
Reviews
84.7%
Satisfaction
Often praised
- Fresh ingredients
- Budget-friendly
- Attentive staff
Frequently criticized
- Service inconsistency
- Packaging concerns
- Atmosphere blandness
The restaurant Shin Japanese Cuisine invites you to experience authentic Japanese flavors right in the heart of Orlando’s vibrant Central Business District. You’ll discover a dining destination that perfectly blends casual comfort with an upscale touch.
Whether you’re seeking a quiet meal or a trendy spot, this Japanese restaurant offers a cozy atmosphere. You can also look forward to exploring their great wine list, carefully curated to complement your meal.
Overview: Introducting Shin
Shin offers a dining experience where the quality of its fare truly stands out, often described as exceptionally fresh and authentic. Many guests consistently praise the generally friendly service and the overall good value, making it a popular choice for those seeking a satisfying meal.
However, the experience isn’t without its minor inconsistencies. While the atmosphere is often noted as casual and clean, some visitors have encountered occasional lapses in service attentiveness or found certain aspects of the dining area less comfortable.
These small points, while present, typically don’t overshadow the positive aspects.
Excellent
8.3
out of 10
541
Reviews
84.7%
Satisfaction
61
negative
22
neutral
458
positive
Shin achieves a commendable overall score of 8.3, reflecting a generally positive customer sentiment. This is further supported by a strong Customer Satisfaction rate of 84.7%, indicating that the vast majority of guests leave content with their visit.
These figures are drawn from a substantial pool of 541 customer comments, with 458 positive remarks outweighing 61 negative ones. Delving into specifics, the Food (8.7) is clearly the star, receiving the highest marks for its quality and authenticity.
Service (7.6) and Value (7.6) also score well, suggesting a good balance of attentive staff and reasonable pricing. The Ambience (7.3) rounds out the experience with a solid, if not exceptional, rating.
What people like
- Exceptional food quality
- Good value
- Friendly service
What people don't like
- Inconsistent service
- Food packing issues
- Occasional bland atmosphere
Shin presents a compelling option for those prioritizing excellent culinary offerings and good value. With a strong Recommendation Score of 8.6, it’s clear that the restaurant consistently delivers on its core promise of quality ingredients and well-prepared dishes, making it a place worth considering for your next meal.
While minor service hiccups or a somewhat understated ambiance might occasionally arise, they are generally outweighed by the positive aspects. If you’re seeking a reliable spot with a focus on fresh, authentic flavors and appreciate a good deal, Shin is likely to be a rewarding choice.
Similar Restaurants in Orlando
- Japanese Restaurant
8.7
out of 10
out of 10
515
86.2%
- $$
- Park Lake/Highland
- Food
- Service
- Ambience
- Japanese Restaurant
8.1
out of 10
out of 10
466
82.6%
- $$
- Lake Eola Heights
- Food
- Service
- Ambience
- Japanese Restaurant
7.9
out of 10
out of 10
662
80.5%
- $$
- Florida Center
- Food
- Service
- Ambience
- Japanese Restaurant
7.9
out of 10
out of 10
545
81.3%
- $$
- Lake Nona South
- Food
- Service
- Ambience
- Japanese Restaurant
7.6
out of 10
out of 10
332
77.7%
- $$
- East Central Park
- Food
- Service
- Ambience
- Japanese Restaurant
6.7
out of 10
out of 10
665
64.1%
- $$
- Audubon Park
- Food
- Service
- Ambience
Verdict: Our expert take on Shin
Food (8.7 out of 10)
mentioned by 98% of the guests
When it comes to the food, this spot truly shines! With a fantastic 8.7 score and a stellar 88.8% customer satisfaction, it's clear diners are loving the experience. Out of 349 opinions, a whopping 310 rave about the fresh, delicious sushi, creative cuisine, and the quality of the fish, making it a go-to for many.
However, not every bite was perfect, with 24 opinions noting some concerns. A few mentioned issues like slimy salmon, an overwhelming vinegar taste in some dishes, or the sushi rice not meeting expectations, along with a dislike for cream cheese in rolls.
Food
349
Reviews
88%
Satisfaction
24
negative
15
neutral
310
positive
Rating distribution
What people like
- Fresh, delicious sushi
- Creative roll options
- High quality fish
What people don't like
- Inconsistent sushi rice
- Slimy salmon reported
- Strong vinegar taste
Often praised
- sushiAs an avid sushi eater, I was extremely impressed with my experience. I can confidently say this is the best sushi I’ve had in my entire life, and I know that is a major claim. The food was exceptional, and the service and atmosphere were also top-notch, both receiving a perfect score.
- foodThe staff were friendly, and they offered a wide variety of Japanese dishes. We enjoyed our visit, and the food was very delightful. We tried a mix of sushi and other dishes.
- rollsI only like rolls that are predominantly raw fish; I won’t eat any roll with cream cheese or fried. Between my husband and I, we easily eat 5-6 rolls anywhere we go. Dragonfly is good, but Shin tastes fresher and more authentic.
- FoodEverything was OUTSTANDING!
- fish🐟 They offer authentic sushi, sashimi, and a variety of side menus! Their fish was incredibly fresh! 🥹💕 Arigato!
- gyozathe gyoza and spring rolls were flavorful
- Japanese foodMy experience at this restaurant was exceptional. I found it to be the freshest and best Japanese food in Orlando. Having traveled to Japan numerous times, I can confidently say this is the closest to authentic Japanese cuisine you can get.
- avocado saladThe rolls are pretty big too. I HIGHLY recommend their avocado salad!
- creamy salmon rollThe food was exceptional, and we were very happy to have tried this place. We ordered the gyoza, creamy salmon roll, and chicken nanban, all of which were delicious. The restaurant offers both indoor and outdoor seating.
- flavorThe vegetarian option was delicious, and the Miso soup was the best I've ever had. Unlike many places where food is too salty and lacks true flavor, this restaurant delivered great food with great flavor. The service was also great, and the atmosphere was wonderful.
Frequently criticized
- Chirashishe more focused on the hot foods. To me, the freshness of raw fishes are more important.
- Philly rollUpon picking up my food, I realized my cold roll was packed with my hot roll. After eating a few pieces of the salmon roll, I discovered the salmon was slimy and sweating, and the roll was falling apart. I called to address the issue, and the employee was offensive, stating it's standard to pack cold and hot rolls together unless requested otherwise.
- Sakeout of lots of Sake
- bad mealI've been coming here for many, many years and have consistently had a fantastic experience. Ken is a true sushi master, and we have never had a bad meal here. It's hands down the best sushi in town.
- better sushifind better sushi in Orlando
- choice of drinksNot much choice of drinks
- cream cheeseThis place still has my favorite sushi. I only like rolls that are predominantly raw fish; I won’t eat any roll with cream cheese or fried. Between my husband and I, we easily eat 5-6 rolls anywhere we go.
- cream cheese or mayoso many rolls had cream cheese or mayo
- fishthe fish was clearly not fresh and not good quality
- freshness of raw fishesthe freshness of raw fishes are more important. That is food safety hazard.
If you're seeking fresh, delicious sushi and creative Japanese dishes, this place is definitely worth a visit. Just be mindful of specific preferences like cream cheese in rolls or the seasoning of the rice, but overall, it promises a great culinary experience.
Service (7.6 out of 10)
mentioned by 69% of the guests
The service here generally shines, boasting a good score of 7.6 and a solid customer satisfaction rate of 76.1%. With 89 positive remarks out of 117 total, many guests frequently praise the friendly staff, attentive service, and helpful servers, often highlighting specific individuals. It sounds like a place where youll feel genuinely welcomed and well taken care of.
However, its not always perfect, as 25 negative comments indicate some areas for improvement. A few experiences mention rude servers, poor customer service, or a lack of acknowledgement. While these instances are less frequent, they suggest that consistency could be enhanced to ensure every guest has a smooth and pleasant interaction.
Service
117
Reviews
76%
Satisfaction
25
negative
3
neutral
89
positive
Rating distribution
What people like
- Friendly staff
- Attentive service
- Informative staff
What people don't like
- Rude servers
- Poor customer service
- Lack acknowledgement
Often praised
- serviceI highly recommend trying the Chirashi – it's super! An update on January 4, 2024, confirms my long-standing opinion: I’ve eaten here at least one hundred times and the sushi is of super high quality, complemented by great service. You cannot go wrong here.
- staffThe Shrimp Tempura rolls and Sweet Potato rolls were also very delicious. The atmosphere is casual and accessible, and the staff is very friendly. Located in a nice, quiet part of town with easy parking, the entire experience is one we will repeat very soon!
- ServiceService was great too!
- recommendationshave awesome recommendations
- serversPeter and Douglas were excellent friendly servers.
- waitressOur waitress was friendly, professional, knowledgeable and efficient
- Dine inI highly recommend trying the sushi set for two people or the creamy salmon sushi. The dine-in service for dinner was excellent, and the price per person was between $50–100.
- Friendly serviceFriendly service
- ItamaeReally great guy. Very friendly
- Japanese ownerJapanese owner. Ken rolls sushi himself
Frequently criticized
- serverOur server also hit me in the face with her long pony tail twice
- serviceI’ve eaten here before and thought the food was okay, and the service was never good. However, after my experience today, I will never order or dine here again.
- customer serviceHorrible customer service
- $9 creditoffered me a $9 credit so I could have another salmon roll
- acknowledgementMy experience at the restaurant was a bad experience. I didn't get to try the food because they wouldn't even acknowledge me to even place an order.
- acknowledgmentCould not even get an acknowledgment
- apologygot a petty apology
- checksshe asks if the checks were separate or together
- employeethe girl that answered the phone was very offensive
- eye contactNo eye contact
You can generally expect a positive service experience, with many guests praising the friendly and attentive staff. While there are occasional reports of rudeness or inattentiveness, these seem to be the exception. It's worth a visit if good service is a priority for you.
Ambience (7.3 out of 10)
mentioned by 35% of the guests
Alright, lets talk vibes! This spot generally hits the mark, with a solid score of 7.3 and a good customer satisfaction rate of 76.5%. Many guests, accounting for 39 positive opinions out of 51 total, absolutely loved the "atmosphere" and "vibes, " often calling it a "chill place" with a "clean, well-maintained space.
" The "location" and "indoor and outdoor seating" also received high praise, making it a lovely experience for many. However, its not all perfect. A few of the 9 negative opinions mentioned that the tables could be small and the chairs and tables not so comfy.
Some found the interior a bit on the loud side inside, and there were a couple of concerns about parking being tricky, despite others finding it easy. There was also an odd mention of cleaning products being sprayed nearby, which could dampen the mood.
Ambience
51
Reviews
76%
Satisfaction
9
negative
3
neutral
39
positive
Rating distribution
What people like
- Great atmosphere, vibes
- Clean, welcoming space
- Good location, parking
What people don't like
- Small, uncomfortable tables
- Can be loud inside
- Parking can be tricky
Often praised
- atmosphereThe Shrimp Tempura rolls and Sweet Potato rolls were also very delicious. The atmosphere is casual and accessible, and the staff is very friendly. Located in a nice, quiet part of town with easy parking, the entire experience is one we will repeat very soon!
- AtmosphereAtmosphere:5
- restaurantthe bathrooms and restaurant were clean
- locationa great location
- parkingParking is not an issue because behind the building you can find a courtesy one hour free parking and this is a big plus!!!
- Japanese restaurantthis place is the most authentic Japanese restaurant in Orlando
- ambiancethe ambiance is fairly casual
- bathroomsthe bathrooms and restaurant were clean
- chill placeChill place
- clean, well-maintained spaceclean, well-maintained space that feels welcoming
Frequently criticized
- parkingHowever, the server wasn't particularly friendly, which was a slight disappointment. Parking might be difficult.
- atmospherethe atmosphere here is a little bland
- bathroomthe bathroom was cleaner
- chairs and tablesChair and table not so comfy
- cleaning productstarted spraying the tables around us with some cleaning product
- loud side insidebut a bit on the loud side inside.
- mopbrings a mop that smelled like bleach and cleans the floor right next to our table
- tablesThe tables are very small
If you're looking for a place with generally good vibes and a pleasant setting, this restaurant is definitely worth a visit. Just be mindful that seating comfort and noise levels might vary, and parking could require a little patience depending on the day.
Value (7.6 out of 10)
mentioned by 21% of the guests
When it comes to value, this spot really shines! With a 7.6 score, indicating a good performance, and a fantastic 83.3% customer satisfaction, its clear guests feel they get their moneys worth. Many rave about the very reasonable price, unbeatable value, and affordable options, especially noting the happy hour deals.
This positive sentiment is echoed in 20 positive remarks out of 24 total. However, its not entirely without its quirks. A few guests mentioned concerns about the cost of Chirashi, with one noting it costs $32, and another feeling out $30' due to an issue with their bill.
These 3 negative comments suggest that while overall value is strong, specific items or billing experiences can sometimes be a point of contention.
Value
24
Reviews
83%
Satisfaction
3
negative
1
neutral
20
positive
Rating distribution
What people like
- Unbeatable value
- Reasonable prices
- Great happy hour
What people don't like
- High Chirashi cost
- Specific bill issues
Often praised
- pricesprices are very reasonable
- valueGood slices at reasonable value.
- priceAlso, I felt the cucumber was sometimes a bit thick; while it added texture, it might overpower simpler rolls. Nonetheless, it's a very good place for the price. We had 6 rolls and 3 starters, and the total bill was under $100.
- Happy HourThere is a Happy Hour from 5:30 to 7 pm where some drinks are $2 off and some appetizers are just $6
- PricesPrices were reasonable for the location
- affordablevery affordable
- great lunch sushi dealsThey have great lunch sushi deals
- happy hour dealsPrices were reasonable for the location. The service was friendly, and the happy hour deals are pretty good.
- moneyyou get so much more for your money.
- price per personthe price per person was between $10–20
Frequently criticized
- $30The fact that they pack hot and cold food together seemed absurd. Unfortunately, I have been dealing with an upset stomach/food poisoning for 24 hours and am out $30.
- billAnd brought the bill fast
- cost of Chirashiit costs $32
If you're looking for a place where your dollar stretches far, especially with their great deals and reasonable pricing, this restaurant is definitely worth a visit. Just be mindful of specific high-cost items like the Chirashi, as a few found those particular prices a bit steep.
How are the prices at Shin?
On average, you’ll spend around 32 per person – from 66 guests. That puts the restaurant in the $31–$40 category. For a Japanese Restaurant, that’s mid-range, maybe slightly above.
Interestingly, while the average is $32, most diners actually spend a bit less, with a big cluster in the $21–$30 range. There are also a few folks who splurge, pushing that average up a touch, showing a mix of experiences.
Here’s a quick look at what guests spend per person, based on the latest 66 reviews.
How this restaurant’s value stacks up against similar spots in Orlando.
Overall, for a Japanese spot in Orlando, we think the pricing feels pretty fair. You can definitely enjoy a good meal without breaking the bank, and there’s room to splurge if you wish!
Customer Reviews: what people think about Shin
Service Intent
- Tourist Experience
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Meal Type
- Dinner
10
Fantastic Japanese Food and Service!
My boyfriend and I were in Orlando for a short two-night trip. After a difficult car rental situation and a challenging day trying to find restaurants accommodating gluten-free and dairy-free dietary restrictions, we were fortunate to discover Shin Japanese Cuisine. The food was absolutely fantastic, featuring beautiful presentation, unique sushi roll options, and a great drink menu.
Our waitress was AWESOME, making the experience even better. I highly recommend eating here.
- food10
- presentation9
- sushi roll options9
Price per Person
- $11–$20
Service Intent
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
9
Top-Tier Sushi and Friendly Service!
My experience at the restaurant was amazing! We visited for lunch and enjoyed the Katsu curry and the Golden roll, which featured chef-picked sashimi. The rolls arrived quickly and were of top-tier sushi quality.
The staff was also friendly and engaging. We will definitely be back!
- Katsu curry9
- Golden roll10
- sushi quality10
Price per Person
- $21–$30
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Delicious Sushi, Excellent Service!
My experience at this restaurant was fantastic! The sushi was extremely delicious, and they also offer other Asian goodies. The service was both excellent and fast, with friendly staff.
I will definitely come back again!
- sushi10
- Asian goodies9
- service9
Service Intent
- Regular Visit
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
7
Awkward Service, Great Food
My experience at this restaurant was mixed. While I've been a few times and found it normally decent, tonight's visit was disappointing due to the service. Upon walking in, my party and I stood at the podium for several minutes without any acknowledgment, not even eye contact.
We waited for a long time and eventually decided to leave. Although they were clearly busy, a simple "hi, we're slammed" would have made the situation less awkward. On the positive side, the food was excellent, as indicated by a perfect score.
- food10
- atmosphere5
- service1
- acknowledgment1
- eye contact1
Service Intent
- Food Exploration
Visit Type
- Dine-in
10
Delicious Rolls and Great Service!
My experience at the restaurant was delicious! I will definitely come back soon! The rolls were the best I've tried in years here in Orlando!
Service was great too! I recommend it!
- rolls10
- Service10
What Shin offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Healthy options
- Hard liquor
- Happy hour drinks
- Quick bite
- Wine
- Beer
- Small plates
- Cocktails
- Alcohol
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
- Upscale
- Cozy
- Quiet
- Trendy
FAQs
What kind of atmosphere and dining options can you expect at Shin Japanese Cuisine?
At Shin Japanese Cuisine, you’ll find a versatile atmosphere that is casual, upscale, cozy, and trendy, yet quiet. You can enjoy table service for lunch or dinner, with options for outdoor seating, dine-in, takeout, and delivery. High chairs are also available for families.
What unique offerings and accessibility features does Shin Japanese Cuisine provide?
Shin Japanese Cuisine offers a diverse menu including healthy options, small plates, and a full bar with hard liquor, wine, beer, and cocktails, perfect for happy hour. For your convenience, the restaurant is fully wheelchair accessible, including the entrance, parking lot, seating, and restroom.
What is Shin's overall rating and how do its key aspects score?
Shin holds a strong overall score of 8.3, with customer satisfaction at 84.7%. Its Food leads with an 8.7, followed by Service (7.6), Value (7.6), and Ambience (7.3).
Is Shin a good option for those seeking value?
Yes, many patrons appreciate Shin for its reasonable prices, affordable options, and attractive happy hour deals, making it a good choice for those mindful of their budget.
Are there any common concerns about the dining experience at Shin?
While generally positive, some customers have noted occasional inconsistencies in service, such as slow acknowledgment or less attentive staff. A few also mentioned issues with hot and cold food being packed together.