Highlights
- Great coffee
- Great tea selection
oChef » Starbucks – San Diego
Starbucks - San Diego
Photo from Starbucks
Starbucks at a glance
San Diego Roseville
- ☕ Café
$
Price per Person $1–$10
mentioned by 41 of the guests
#622 out of 755 places to eat in San Diego
#54 Café out of 65 in San Diego
Average
5.7 out of 10
Food
Service
Ambience
Value
248
Reviews
52%
Satisfaction
Often praised
- Friendly staff
- Clean environment
- Good beverages
Frequently criticized
- High prices
- Inconsistent drinks
- Slow service
The café Starbucks in San Diego’s vibrant Roseville neighborhood is a go-to spot for many, offering you a truly great coffee experience. You’ll find this cozy and casual cafe perfect for a quick bite or a relaxed moment.
It’s known for its excellent coffee, making it a popular choice whether you’re starting your day or taking a break.
Overview: Introducting Starbucks
Starbucks often delivers a consistent experience, with many customers appreciating the friendly staff and efficient service. The clean, professional atmosphere, complete with comfortable seating, frequently makes it a reliable choice for a quick coffee break or a relaxed moment.
However, not every visit is seamless. Some patrons encounter slow service or occasional issues with their beverage quality.
While the convenience is undeniable, the perception of items being too pricey also surfaces, indicating a mixed reception regarding overall value.
Average
5.7
out of 10
248
Reviews
52%
Satisfaction
108
negative
11
neutral
129
positive
Overall, Starbucks registers an average Restaurant Score of 5.7 out of 10, alongside a mixed Customer Satisfaction of 52%. These figures, derived from 248 customer observations—comprising 129 positive and 108 negative remarks—suggest a generally acceptable experience, though with clear areas for refinement.
Delving into specifics, Ambience (6.1) and Food (6) both land in the average range, indicating a generally pleasant environment and product. However, Service (5.5), despite being the most discussed aspect, also hovers around average.
The most notable concern appears to be Value (4.5), which customers frequently find less appealing.
What people like
- Friendly, fast service
- Clean, comfortable atmosphere
- Reliable food and drinks
What people don't like
- High prices
- Inconsistent drink quality
- Slow, rude service
With a Recommendation Score of 5.9, Starbucks offers a somewhat balanced proposition. It can be a convenient and comfortable spot for a reliably prepared beverage, especially when the service is prompt and the staff is engaged.
However, it’s wise to anticipate potential inconsistencies in service speed or drink quality, and to be mindful of the cost. If a quick, friendly interaction and a clean space are your priorities, it’s worth considering, but manage expectations regarding value and occasional operational hiccups.
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Verdict: Our expert take on Starbucks
Food (6 out of 10)
mentioned by 49% of the guests
Based on 50 customer comments, the food experience here is a bit of a mixed bag, with a score of 6 and a customer satisfaction of 54%. Many folks really appreciate the coffee and other beverages and snacks, often described as perfectly made or good. Specific items like the Spinach Wrap and breakfast sandwich also get a lot of love, with 27 positive remarks highlighting their quality.
However, not everything hits the mark, with 17 negative remarks pointing out some areas for improvement. Some customers found certain drinks, like the caramel iced macchiato, to have an unpleasant taste or issues with portion size. There were also concerns about items like yogurt expiration or croissant quality, suggesting inconsistency in product delivery.
Food
50
Reviews
54%
Satisfaction
17
negative
6
neutral
27
positive
Rating distribution
What people like
- Coffee quality praised
- Beverages and snacks
- Breakfast sandwich delicious
What people don't like
- Bitter, poor drinks
- Inconsistent drink taste
- Expired food items
Often praised
- foodthe food itself was excellent
- coffeeHe said the coffee was good
- drinkThe breakfast sandwich 🥪 was delicious, fresh, and hot. My drink was perfect. I'll definitely be going back.
- drinking waterI commend Starbucks for their business mission of maintaining global drinking water quality standards. I have never been denied drinking water at any Starbucks location.
- drinksyummy drinks
- Spinach WrapRecommended dishes:Spinach Wrap
- StarbucksI loooooove Starbucks
- Strawberry Funnel Cake Frappethe new Strawberry Funnel Cake Frappe
- beverages and snacksthe beverages and snacks are good.
- breakfast sandwichBreakfast sandwich 🥪 was delicious , fresh, hot
Frequently criticized
- coffeeHowever, the product itself was disappointing. I ordered my regular caramel iced macchiato, and it was the most bitter, poorly prepared coffee I've ever had. If I hadn't been in a hurry, I would have returned it.
- Carmel Frappuccinothey gave me a Carmel Frappuccino
- New green apple fall drinkthe New green apple fall drink I received taste very artificial like acetone
- avocado saucedisappointed they didn't have the avocado sauce
- caramel iced macchiatoHowever, the product itself was disappointing. I ordered my regular caramel iced macchiato, and it was the most bitter, poorly prepared coffee I've ever had. If I hadn't been in a hurry, I would have returned it.
- cookie crumb Frappuccinoi ordered a cookie crumb Frappuccino
- croissantnon toasted croissant
- drinkshe give me my drink and i take a sip
- drink presentationlid and cup covered in the drink.. disgusting
- drinksThe staff had a horrible attitude and consistently screwed up orders. The staff was nasty, and I ended up leaving without a refund or my drinks. This location stinks.
If youre looking for a reliable coffee or a quick breakfast sandwich, youll likely be pleased. However, be aware that some specialty drinks might be a hit or miss, so manage your expectations for consistency.
Service (5.5 out of 10)
mentioned by 88% of the guests
It seems the service here is a bit of a mixed bag, with a 5.5 score indicating it's pretty average overall. Many of the 66 positive comments praise the friendly and kind staff, often highlighting their speed and order accuracy, especially for complex drinks. Customers appreciate the quick delivery and genuine warmth from employees.
However, with 67 negative comments out of 136 total, customer satisfaction sits at a mixed 48.5%. Issues often revolve around long wait times, particularly in the drive thru line, and some encounters with rude or indifferent attitude from employees. It sounds like consistency can be a challenge.
Service
136
Reviews
48%
Satisfaction
67
negative
3
neutral
66
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Accurate orders
What people don't like
- Long wait times
- Rude attitudes
- Drive-thru issues
Often praised
- staffMy experience at the restaurant was very positive, largely due to the friendly and welcoming staff. I especially loved the new single dispenser coffee machines, which pour a great cup of fresh brew without the waste of the old ones.
- serviceThe staff was very friendly and the atmosphere was professional. I particularly appreciated the very fast service, which was a lifesaver when I was in a time crunch to get to work. The curbside option was also very convenient and they never disappoint.
- employeesEvery single employee I've interacted with at this Starbucks has been great.
- baristasAlways friendly baristas and good service
- orderQuick to take and deliver order
- BrecklynBrecklyn was super kind and made sure to go above and beyond
- StaffStaff was joyful and engaged with customers
- Starbucks TeamShe remembers my drink order and name and is so friendly. Thank you Starbucks Team, you brighten my day! <3
- ValenciaThey have some great employees, especially Valencia! She remembers my drink order and name and is so friendly. Thank you Starbucks Team, you brighten my day!
- authentic warmthEmma, thank you for greeting me and for your authentic warmth.
Frequently criticized
- staffThe girl behind the counter looked at her and said “I’m not on the clock” and walked off.
- waiting timeLiterally waited nearly 20 minutes and just walked out.
- servicesome of the slowest service I’ve experienced
- attitudeTheir attitude was far from what I am used to
- customer serviceApparently Starbucks no longer cares about customer service.
- drive-throughwaiting at the drive-through with no line
- Starbucks qualityThis is not Starbucks quality and expected level of service.
- all Mexican staffIf you are White the All Mexican Staff we rush to take your order.
- answer the doorwon’t even answer the door
- associatethe associate was very rude and had a “matter of fact” attitude
If youre looking for a quick, friendly interaction, you might get lucky, but be prepared for potential delays or less-than-stellar attitudes, especially during busy times. Its a bit of a gamble, so manage your expectations.
Ambience (6.1 out of 10)
mentioned by 43% of the guests
The ambience here gets a 6.1 score, landing it in the average range, but there's a lot to appreciate! Out of 56 total observations, 34 positive opinions highlight the excellent cleanliness, spacious seating, and functional plugs for charging. Many guests also enjoyed the pleasant atmosphere, often noting the good music and even dog-friendly patio options.
However, customer satisfaction sits at a mixed 60.7%, reflecting some areas needing attention. With 20 negative opinions, common complaints revolved around bathroom issues like lack of supplies or being out of service. Parking problems and poor lighting were also mentioned, alongside concerns about the presence of individuals affecting the overall atmosphere.
Ambience
56
Reviews
60%
Satisfaction
20
negative
2
neutral
34
positive
Rating distribution
What people like
- Clean and spacious
- Plenty of seating
- Functional plugs/wifi
What people don't like
- Bathroom problems
- Parking can be tough
- External disturbances
Often praised
- atmosphereprofessional atmosphere
- StarbucksSupper nice and quiet Starbucks
- bathroomIt also has a bathroom with a code
- seatingEvery employee I interacted with was professional, friendly, and fast. The location is clean and offers plenty of well-spaced seating, contributing to a comfortable atmosphere.
- Starbucks storeVery large and clean Starbucks store
- bathroom codea code to get into the bathroom
- bathroomsclean bathrooms
- cleanlinessclean Starbucks store
- dogsthey let the dogs in
- eating areaclean eating area
Frequently criticized
- areaThere are some vagrants in the area.
- atmosphereAnd gloomy.
- bathroomThe bathroom was out of toilet paper and seat covers.
- bathroomsTo be clear, they have 2 bathrooms. One is reserved for employees, the other was out of service. Outside of that, this is actually one of my favorite Starbucks I've been to in SD.
- classNo class at all.
- customer coughingcustomer was in there at a table coughing up a lung
- filthThen I noticed the filth.
- filthy beddingrolling up his filthy bedding from the front door
- homeless ladyMy experience at this restaurant was marred by the presence of a homeless lady coughing and begging for money, and a homeless man sitting inside with his pants down to his knees. This significantly impacted the atmosphere and overall comfort of the dine-in experience.
- homeless manMy experience at this restaurant was marred by the presence of a homeless lady coughing and begging for money, and a homeless man sitting inside with his pants down to his knees. This significantly impacted the atmosphere and overall comfort of the dine-in experience.
Overall, the ambience offers a comfortable, clean, and spacious environment, especially if you need to plug in and relax. However, be prepared for potential bathroom issues or parking challenges, and be aware that the external environment might occasionally impact your experience. It's a decent spot for a quick stop, but manage your expectations regarding consistency.
Value (4.5 out of 10)
mentioned by 9% of the guests
When it comes to value, there are a few positive notes among the 6 total comments. Guests appreciated when `prices` were reasonable, and a couple of experiences (2 positive remarks) even included a welcome `discount`. It seems that when the value hits right, it really makes a difference for some.
However, the overall sentiment leans towards disappointment. With a customer satisfaction of only 33.3%, which is considered poor, and an average 4.5 score, many found things `super expensive`. Four guests specifically noted issues, like a simple `cup of tea` being surprisingly pricey, leaving them feeling the cost wasn't justified.
Value
6
Reviews
33%
Satisfaction
4
negative
0
neutral
2
positive
Rating distribution
What people like
- Reasonable prices
- Received discount
What people don't like
- Super expensive
- Pricey drinks
Often praised
- discountthey gave me discount
- pricesAS LONG AS THE PRICES STAY REASONABLE
Frequently criticized
- bank accountI checked my bank account immediately and saw that her transaction is pending.
- cup of tea$4 for a cup a tea is too pricey
- refundleft without refund
- super expensivealthough super expensive as usual
If youre on a tight budget, this spot might be a bit of a gamble, as many find it `super expensive`. While you might occasionally snag a `discount` or find `prices` reasonable, be prepared for potential sticker shock on certain items. Its a mixed bag, so manage your expectations.
How are the prices at Starbucks?
On average, you’ll spend around 10 per person – from 41 guests. That puts the restaurant in the $1–$10 category. For a Cafe, that’s quite budget-friendly!
While the average spend is 10, the data shows that most guests (28 out of 41) stick to the $1–$10 range. However, a good number (12 guests) spend a bit more, landing in the $11–$20 bracket, and one guest even went up to $41–$50. So, while there are budget-friendly options, there’s also room to spend a little extra.
Here’s a quick look at what guests spend per person, based on the latest 41 reviews.
How this Cafe’s value stacks up against similar spots in San Diego.
We think the pricing here feels quite fair for a Cafe, especially with so many options available in the $1–$20 range. Its a great spot if youre looking for good value and flexibility in your spending.
Customer Reviews: what people think about Starbucks
Price per Person
- $1–$10
Service Intent
- Food Exploration
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
7
Drink Issue Resolved Quickly
My experience at the restaurant involved an initial issue with my drink order. However, the service was prompt in correcting it, and I was able to get the right drink this time. The food received a moderate rating.
- drink6
- food6
- service9
Service Intent
- Quick Meal
Visit Type
- Takeout
Meal Type
- Breakfast
2
Confusing Hours, Better Coffee Nearby
My experience was marked by confusion regarding the restaurant's hours. While it opens at 4 AM, this does not apply to the café, and walk-ins are not welcome until 5: 30 AM. The drive-thru is the only option before that.
To make matters worse, the employees I spoke with the night before were not familiar with the actual store hours. I found a much better experience just a couple of doors down at Better Buzz Coffee, which fully opens at 4 AM and is awesome!
- drive thru5
- store hours2
- walk ins3
Price per Person
- $11–$20
Service Intent
- Food Exploration
Visit Type
- Takeout
Wait Time
- Immediate (0–5 min.)
2
Disappointing Matcha and Messy Drink
My experience was quite disappointing. I ordered a tall matcha, but it was LIGHT green, almost white, and not even filled to the standard amount. Given its already small size, this was frustrating.
The drink tasted overwhelmingly of milk with no discernible matcha flavor. To make matters worse, the lid and cup were covered in the drink, making it a messy and disgusting experience.
- matcha2
- portion size3
- drink presentation1
Price per Person
- $1–$10
Service Intent
- Quick Meal
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
2
Wrong Drink, Still Coffee Taste
My experience was disappointing due to a mix-up with my order. I ordered a cookie crumb Frappuccino, but was initially given a Carmel Frappuccino. After taking a sip, I noticed the taste was off and realized it wasn't what I ordered.
I returned to the counter, and the staff member asked if I wanted it with or without coffee. I requested it without coffee, but upon receiving the new drink, I could still taste coffee, which I dislike. This was a frustrating experience as the core issue of coffee presence remained unresolved.
- lady5
- cookie crumb Frappuccino2
- Carmel Frappuccino2
- taste2
Service Intent
- Quick Meal
Visit Type
- Takeout
Wait Time
- Long (31+ min.)
2
Long Wait at Drive-Through
My experience at the restaurant involved a significant wait at the drive-through. Despite there being no line, I was left waiting for five minutes just to place my order.
- drive-through2
- waiting time2
What Starbucks offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Transgender safespace
- Tourists
- LGBTQ+ friendly
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Solo dining
- Lunch
- Breakfast
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Coffee
- Small plates
- Organic dishes
- Quick bite
Dining options
- Breakfast
- Brunch
- Dessert
- Seating
- Lunch
Service Options
- Drive-through
- Delivery
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Outdoor seating
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What kind of atmosphere can you expect at Starbucks Roseville?
When you visit Starbucks in Roseville, you can expect a welcoming and comfortable atmosphere. It’s designed to be both cozy and casual, making it a great spot for you to relax or catch up with friends. The trendy vibe also adds to the overall pleasant experience you’ll find here.
What dining options are available at Starbucks in San Diego?
At Starbucks in San Diego, you have several dining options throughout the day. You can enjoy a delicious breakfast or brunch, grab lunch, or treat yourself to a dessert. Seating is available for you to comfortably enjoy your meal or beverage.
How does Starbucks generally perform according to customer feedback?
Starbucks receives an average Restaurant Score of 5.7 and a mixed Customer Satisfaction of 52%. While Ambience (6.1) and Food (6) are average, Service (5.5) is also mid-range, and Value (4.5) is often a concern.
What do customers appreciate most about Starbucks?
Many customers frequently praise the friendly staff and fast service. The clean and comfortable atmosphere, often with good seating and clean bathrooms, is also a common positive point.
What are common complaints about Starbucks?
Recurring issues include the perception of items being too pricey. Some customers also report inconsistent drink quality, slow service, or occasional unpleasant experiences related to the general environment.