Highlights
- Great dessert
- Great wine list
- Great beer selection
oChef » Flight Social – Cleveland
Flight Social - Cleveland
Photo from Flight Social
Flight Social at a glance
Cleveland Downtown Cleveland
- 🍔 American Restaurant
$$
Price per Person $51–$60
mentioned by 82 of the guests
#13 out of 62 places to eat in Cleveland
#1 American Restaurant out of 3 in Cleveland
Excellent
8.2 out of 10
Food
Service
Ambience
Value
702
Reviews
81.6%
Satisfaction
Often praised
- Attentive Service
- Lively Atmosphere
- Good Food
Frequently criticized
- High Prices
- Service Inconsistency
- Parking/Lighting
The restaurant Flight Social is an American Restaurant located in Downtown Cleveland, Cleveland. You’ll find yourself drawn to its trendy yet casual atmosphere, perfect for a quick bite or a leisurely dinner.
With a reputation for great dessert, it’s a sweet spot you won’t want to miss. You can also explore its extensive wine and beer selections.
Overview: Introducting Flight Social
Flight Social offers a lively atmosphere, often enhanced by great music and a vibrant vibe, making it a popular spot for social gatherings. Guests frequently commend the attentive service and generally delicious food, with many dishes receiving high praise.
However, some patrons find the overall price point for both food and drinks to be a significant drawback, questioning the value. Occasional concerns about lighting and parking also surface, suggesting a mixed experience for some.
Excellent
8.2
out of 10
702
Reviews
81.6%
Satisfaction
107
negative
22
neutral
573
positive
Flight Social earns a solid 8.2 overall score, reflecting a generally positive dining experience. Customer satisfaction stands at a strong 81.6%, indicating that most guests leave content.
This positive sentiment is drawn from 702 customer remarks, with 573 positive observations outweighing 107 negative ones. Diving deeper, Service (8.7) is a standout, frequently described as exceptional and attentive.
The Ambience (8.6) also scores well, often praised for its lively atmosphere and music. Food (8.2) is consistently rated as good, though opinions on specific dishes can vary.
The primary area for improvement appears to be Value (3.2), which many find to be a significant concern.
What people like
- Exceptional Service
- Lively Atmosphere
- Delicious Food
What people don't like
- High Price Point
- Inconsistent Service
- Parking & Lighting
Flight Social holds a respectable 8.2 recommendation score, suggesting it’s a worthwhile consideration for many. If you prioritize a vibrant atmosphere and attentive service, and don’t mind a higher price tag, this spot could be a good fit for your next outing.
However, if budget is a primary concern or you expect flawless consistency in every aspect, you might find some elements disappointing. It’s a place with clear strengths, but also some areas where expectations should be managed.
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Verdict: Our expert take on Flight Social
Food (8.2 out of 10)
mentioned by 91% of the guests
When it comes to the food, it seems like this spot generally hits the mark! With a solid score of 8.2 and customer satisfaction at a good 80.4%, many guests rave about the delicious catfish, flavorful chicken wings, and excellent lobster rolls. Out of 270 opinions, a whopping 217 were positive, highlighting meals that are often described as awesome, great, and seasoned to perfection.
However, not every dish is a home run. About 43 opinions pointed out some areas for improvement, with concerns about small portions, dishes like lobster tail and lamb chops being overcooked, and sides such as Mac n cheese and yams sometimes falling flat. Some also felt the food was overpriced for what was offered, suggesting a bit of inconsistency in execution.
Food
270
Reviews
80%
Satisfaction
43
negative
10
neutral
217
positive
Rating distribution
What people like
- Delicious Catfish
- Flavorful Wings
- Excellent Lobster Roll
What people don't like
- Small Portions
- Overcooked Dishes
- Subpar Sides
Often praised
- foodI absolutely loved the vibe here. The food was good, and the music was great. The service was friendly, and while the menu isn't extensive, everything they offer is delicious.
- drinksThe person running the karaoke was awesome and made everything really fun. The food was amazing, the drinks were made perfectly, and it was just a really chill place.
- catfishbring you a complementary piece of catfish so that you can taste it
- lobster rollordered the lobster roll and it was so flavorful
- burgergreat burger at the flight social. It was delicious
- catfish sandwichthe catfish sandwich lunch special and it was delicious.
- gritsthese are the best grits I've ever had in my life!!
- lamb chopsI had the lamb chops—so tender and cooked to perfection
- lobster bitesI got to taste the lobster bites too… yummm!
- yamsWe selected the greens, Mac n' cheese, spinach and the yams. Everything was EXCELLENT!
Frequently criticized
- foodThe food was okay, but we ate in the dark because the lights were dimmed significantly. When I spoke with the manager about these issues, I received only excuses, including that they had to re-cook the food because something fell on the floor. Unbelievable.
- drinksThe service was abysmal; the server only came around about every 20 minutes, forgot my water 3 times, and brought me the wrong drinks. To make matters worse, the old fashioned was made with Fireball, and my drinks sat for so long the ice was melted. The food also came out wrong.
- lamb chops3 lamb chops for $42 is crazy
- mealA very disappointing meal
- portion sizeWhat I received was six piece chicken with fries
- Mac n cheeseThe Mac n cheese was over baked, dry and lacking flavor
- Mich Ultra and CorinaRan out of mich ultra and Corina
- bar foodHowever, the food was extremely not worth it. They are selling bar food for white tablecloth prices, which made the price almost comical. It was definitely not worth the price.
- cheesecakeCheesecake tasted freezer burnt and pre purchased
- chicken rollsI ordered the chicken rolls and they were horrible
If you're looking for a meal that often impresses, especially with their highly praised catfish and wings, this place is definitely worth a try. Just be mindful that some dishes might not live up to the overall positive buzz, so choose wisely!
Service (8.7 out of 10)
mentioned by 93% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 8.7 and customer satisfaction at 86.8%, guests frequently praise the attentive and friendly disposition of the staff, often describing it as top-tier service and great service. Based on 224 positive remarks out of 258 total, it seems many leave feeling well cared for.
However, not every experience is perfect. About 26 comments mention issues like unprofessional staff, slow service, and frustrating wait time. Some guests also noted a server's attitude or feeling rushed.
While these instances are fewer, they highlight areas where consistency could be improved.
Service
258
Reviews
86%
Satisfaction
26
negative
8
neutral
224
positive
Rating distribution
What people like
- Attentive staff
- Friendly disposition
- Exceptional service
What people don't like
- Slow service
- Long wait times
- Unprofessional staff
Often praised
- serviceMy experience at this restaurant was exceptional. The juice was amazing, and the staff personally came to ensure our service was great. We thoroughly enjoyed the lamb chops and buffalo wings, which were excellent.
- customer serviceFrom the live band that personally sang 'Happy Birthday' to me, to the Executive Chef ensuring the quality of meals met our expectations in both presentation and taste, it was exceptional. Our server also provided great customer service. Thank you again!
- ArielIt was my birthday and Flight Social truly delivered! Ariel was so sweet. I was having a bad day, but everyone here was so nice.
- staffThe staff were very attentive
- managerI had a small conversation with the manager she was pleasant
- ownerRob the owner and Ariel the Gm were amazing
- serverThey rocked out. It was busy, but my server was great. The food was 10/10.
- AriI especially loved the food, which was also great. The atmosphere of the restaurant was wonderful, and Ari was outstanding.
- hostthe host and our server were very nice
- waitressWe were greeted as soon as we walked in with a friendly smile and great energy. Our waitress was amazing, and the food was delicious. The chocolate martini was delicious as well.
Frequently criticized
- serviceThe food was overpriced, which was a significant drawback. While the atmosphere was nice, the service was terrible. The waitress was slow to check on us, and I had to ask her three times for ketchup, which they then charged me $1 for.
- ServiceThe appetizers were wonderful. Service started great, but it seems like when we called for her, she had an attitude. The meal was not cooked how it was ordered, nor was it worth the price.
- bartender's serviceThe bartender’s service was unprofessional and rude
- customer careOn top of that, I was overcharged for my order and never received the refund I was promised. This place does not take care of its customers, and it’s clear they don’t value honesty or good service. Save yourself the frustration and do not go here.
- first impressionThis was not a good first impression
- good serviceOn top of that, I was overcharged for my order and never received the refund I was promised. This place does not take care of its customers, and it’s clear they don’t value honesty or good service. Save yourself the frustration and do not go here.
- honestyOn top of that, I was overcharged for my order and never received the refund I was promised. This place does not take care of its customers, and it’s clear they don’t value honesty or good service. Save yourself the frustration and do not go here.
- hope each time it will be betterI hope each time it will be better than the last
- managerspoke with the manager about the issues, all I got was excuses
- orderMy order came out wrong twice
If youre looking for a place where the staff generally goes above and beyond, youll likely be pleased with the service here. While there are occasional reports of slower or less attentive moments, the overwhelming positive feedback suggests you're in for a good experience.
Ambience (8.6 out of 10)
mentioned by 57% of the guests
The ambiance here truly shines, earning a good score of 8.6 and an excellent customer satisfaction of 90.6%. Based on 126 positive remarks, guests consistently rave about the fantastic `live band` and `music`, creating an undeniable `great vibe`. Many also appreciate the unique `flight theme` and charming `decor`, making for a comfortable and engaging experience.
However, out of 139 total opinions, 10 negative comments point to some areas for improvement. A few guests found the `lighting` too dim, describing it as a `dark restaurant` where it was hard to see their food. There were also isolated concerns about a particular `singer` not being up to par and a mention of `gnats`, which could detract from the overall atmosphere.
Ambience
139
Reviews
90%
Satisfaction
10
negative
3
neutral
126
positive
Rating distribution
What people like
- Lively live music
- Unique flight theme
- Great overall vibe
What people don't like
- Dim lighting issues
- Occasional gnats
- Subpar live singer
Often praised
- atmosphereThe service was friendly, and while the menu isn't extensive, everything they offer is delicious. The drinks are on the pricier side, but honestly, they are worth it for the fun atmosphere.
- live bandThe service could have been better, and I was surprised to be charged $10 for a seat due to them being unable to accommodate. On the positive side, the atmosphere was lovely, with enjoyable music and a live band. However, more lighting is needed to properly see the food.
- musicThe atmosphere and music is such a vibe.
- live musicThere was live music and the band was awesome!
- vibeGo to flight social for a vibe
- bandThe waiter we had was marvelous, though. The actual band that played was nice, but the singer wasn’t very good. That was my first and last time there.
- entertainmentIf you plan to pay for parking, it's cheaper to do so on the restaurant's site. The food was delicious and the entertainment was top notch; we had a wonderful time. A helpful tip: get the bathroom code before going downstairs.
- placegreat place for GIRLS NIGHT/ DATE NIGHT
- vibesthe vibes were top tier
- experienceShe definitely added to the experience!
Frequently criticized
- parkingThe parking would deter me
- bathroomsthose were so disgusting
- dark restaurantwalked into a completely dark restaurant
- gnatsThe meal was not cooked how it was ordered, nor was it worth the price. There were gnats all over our table. I won’t be back.
- hypedon’t believe the hype
- lightingneed more light to see the food
- lightsate in the dark because they cut the lights down
- singerThe waiter we had was marvelous, though. The actual band that played was nice, but the singer wasn’t very good. That was my first and last time there.
- what it looks likeit’s not what it looks like
If you're looking for a lively spot with great music and a unique flight theme, this place is definitely worth checking out for its vibrant vibe. Just be aware that the lighting might be a bit dim for some, and occasional gnats could be a minor distraction.
Value (3.2 out of 10)
mentioned by 16% of the guests
When it comes to value, a few guests found some bright spots, noting that the `price` could be `cheaper` or `worth every penny`, especially with enticing `lunch specials`. Out of 35 comments, 6 even mentioned a pleasant surprise with their `bill`. However, the overall picture isn't as rosy, with a score of 3.2 indicating poor value and customer satisfaction at 17.1%, also quite poor.
A significant 28 comments expressed frustration over `overpriced` `food` and `drinks`, `small portion sizes`, and unexpected `charges` like `gratuity` or a `seat charge`, leaving many feeling their experience was `not worth the price`.
Value
35
Reviews
17%
Satisfaction
28
negative
1
neutral
6
positive
Rating distribution
What people like
- Worthwhile lunch specials
- Occasional good price
What people don't like
- Overpriced food/drinks
- Small portion sizes
- Unexpected extra charges
Often praised
- priceThe food was excellent, and the service was definitely top flight. I would encourage anybody to come past; it was worth every penny spent. We will return.
- billwhen we were brought our bill it was inside of a Christmas card
- lunch specialsand lunch specials during the week
- parkingits cheaper
- pennyevery penny!!!
Frequently criticized
- priceOur server smelled strongly of cigarettes or Black and Milds, which was very off-putting. The food was underwhelming and not worth the price. The only item that was worth the taste was the drink flight, but it cost $40 for three drinks.
- pricesprices was ridiculous
- foodTo my disappointment, the yams were from a can, which I found disrespectful for any establishment. Overall, the food was subpar and overpriced. On a positive note, the service was good, and the entertainment was excellent.
- 12-piece chicken wing mealFor $15. What I received was six piece chicken with fries
- DrinksThey want to charge 18% gratuity for just 2 or more people. Drinks were super high, and the food was super high and was not worth it at all. There were dang near only 10 items on the menu.
- beerover $11 for each 12 ounce beer
- billwhen bill came $104
- bucket beer pricesdid not honor the bucket beer prices advertised
- drinksDrinks are on the pricier side
- experienceUnbelievable. Despite reading good reviews, my experience was not good, and it was definitely not worth the $400 I spent. I won’t be returning and wouldn’t recommend it.
If youre considering this spot, be prepared for potentially high prices and unexpected fees that many found didnt match the quality or portion sizes. While `lunch specials` might offer a better deal, overall, it seems the value here is a significant concern for most. You might want to weigh your options carefully before committing.
How are the prices at Flight Social?
On average, you’ll spend around 51 per person – from 82 guests. That puts the restaurant in the $51–$60 category. For an American Restaurant, that’s mid-range, maybe slightly above.
Interestingly, while the average sits here, prices are quite spread out. We see a good mix of diners spending less, around the $21–$30 mark, and a notable number opting for more premium experiences over $101.
Here’s a quick look at what guests spend per person, based on the latest 82 reviews.
Comparing value for money against similar restaurants in Cleveland.
Overall, we think the pricing feels quite fair for an American Restaurant. It seems to offer a good range of options, so you can likely find something that fits your budget, whether you’re looking for a more casual bite or a special occasion.
Customer Reviews: what people think about Flight Social
Service Intent
- Romantic Date
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
9
Great Food, Service, and Atmosphere!
My experience at this restaurant was fantastic! The food was great, and the service was excellent. The music created a good vibe, making it a great place for a girls' night or a date night.
- food10
- service10
- music9
Service Intent
- Special Occasion
Group Type
- Family
Group Size
- Large Group
Service Type
- Dine-in
Meal Type
- Dinner
9
Amazing Service for a Special Occasion!
First of all, Parker the waiter is amazing at what he does! It was my sister's birthday, and he accommodated our party so well. We will be back!
- waiter10
- party9
Service Intent
- Food Exploration
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
10
Amazing Food and Top-Tier Service!
My experience at this restaurant was fantastic! Our server, Parker, was the best. He was on time and served us in a timely manner.
The vibes were top tier, and the food was amazing, arriving hot and ready to eat. If you haven't been here before, you should definitely try them out as soon as you can.
- server Parker10
- on time9
- timely manner9
Service Intent
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
10
Fire Food and Excellent Service!
My first time trying the food here and it was fire 🔥. Parker was an excellent host! I will definitely be back SOON!
- food10
- host10
Service Intent
- Special Occasion
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
10
Exceptional Birthday Celebration!
My experience at Parker's was exceptional from the moment we walked in to celebrate my sister’s birthday. The food was perfectly seasoned, and the drinks… whew 🔥 absolutely amazing. Everything was on point—1000/10.
Definitely a place I’d come back to!
- customer service10
- food10
- drinks10
What Flight Social offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Hard liquor
- Quick bite
- Wine
- Coffee
- Beer
- Small plates
- Cocktails
- Alcohol
Dining options
- Catering
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Delivery
- Takeout
- Curbside pickup
- Dine-in
- Outdoor seating
Parking
- Paid parking lot
- Free street parking
- Paid parking garage
Atmosphere
- Casual
- Trendy
FAQs
What kind of atmosphere and service options does Flight Social offer?
At Flight Social, you’ll discover a casual and trendy atmosphere perfect for any occasion. You can enjoy your meal through dine-in, delivery, takeout, or even curbside pickup. Outdoor seating is also available for you to relax and dine.
What dining and accessibility features can you expect at Flight Social?
Flight Social provides a range of dining options including brunch, lunch, and dinner, with table service and catering available. You’ll find it fully accessible with wheelchair accessible entrance, seating, and restrooms, ensuring a comfortable visit for everyone.
How does Flight Social generally score across different aspects?
Flight Social achieves an overall score of 8.2. Its Service (8.7), Ambience (8.6), and Food (8.2) are rated well, while Value (3.2) is an area where it struggles.
What kind of atmosphere can I expect at Flight Social?
Customers often describe a lively vibe with enjoyable music and sometimes a live band, making it a good spot for a social night out or a date.
Are there any common concerns regarding the pricing at Flight Social?
Yes, many patrons express that the price for both food and drinks can be quite high, leading to concerns about the overall value for money.