Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Happy’s – Cleveland
Happy's - Cleveland
Photo from Happy’s
Happy's at a glance
Cleveland Brooklyn Centre
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 55 of the guests
#47 out of 62 places to eat in Cleveland
#4 Pizzeria out of 8 in Cleveland
Average
5.5 out of 10
Food
Service
Ambience
Value
249
Reviews
50.6%
Satisfaction
Often praised
- Good food variety
- Helpful staff
- Clean, accessible
Frequently criticized
- Order mistakes
- Hygiene concerns
- Questionable value
The restaurant, a welcoming pizzeria in Cleveland’s Brooklyn Centre neighborhood, offers a casual spot where you can grab a delicious bite. Whether you’re craving a quick meal or looking for late-night food options, Happy’s provides a convenient and satisfying experience.
You’ll find a relaxed atmosphere perfect for any day of the week, making it a go-to choice for locals and visitors alike.
Overview: Introducting Happy's
Happy’s offers a mixed experience, with patrons often praising the fresh and delicious pizza and the generally awesome staff who strive to cook food in a timely manner. It appears to be a convenient spot for many, especially for quick pick-ups.
However, the restaurant faces challenges, particularly with some customers reporting that their order is made wrong or encountering a snappy attitude from staff. There are also mentions of the establishment having an unpleasant smell, specifically the bathroom, which can detract from the overall visit.
Average
5.5
out of 10
249
Reviews
50.6%
Satisfaction
116
negative
7
neutral
126
positive
Happy’s registers an overall score of 5.5, placing it squarely in the average category. Customer satisfaction stands at 50.6%, indicating a mixed reception.
This assessment is drawn from 249 customer remarks, with 126 positive observations balancing 116 negative ones. Looking closer, Food (5.5) is a central point of discussion, often praised for items like pizza and wings.
Service (5.4) is another key area, with some staff receiving commendation, though issues like incorrect orders and attitudes are noted. The Ambience (6.1) generally fares a bit better, with mentions of cleanliness, but some hygiene issues are present.
Value (4.2) is where Happy’s struggles most, with some finding the price disappointing.
What people like
- Delicious pizza and wings
- Attentive, efficient staff
- Convenient, clean location
What people don't like
- Inaccurate orders
- Unpleasant odors
- Poor value perception
Happy’s presents a mixed experience, reflected in its recommendation score of 5.6. While some aspects shine, others clearly need attention.
If you prioritize specific menu items and a quick, friendly interaction, it might be a suitable stop. However, be prepared for potential inconsistencies in order accuracy or cleanliness.
It’s a place that could satisfy a craving for certain dishes, but it’s worth managing expectations regarding overall consistency and value.
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Verdict: Our expert take on Happy's
Food (5.5 out of 10)
mentioned by 82% of the guests
When it comes to the food here, theres definitely a lot to chew on! Many folks rave about the delicious pizza, especially the deep dish and thin crust options, often highlighting that amazing cheese pull and crispy edges. The wings and sandwiches also get a lot of love, with 65 positive remarks praising the tasty offerings and even the careful attention to allergy safety with separate fryers.
However, its a bit of a mixed bag, with a score of 5.5 putting it squarely in the average category and customer satisfaction at a 50.8% mixed rating. Some diners have unfortunately encountered greasy or burnt food, overly salty boneless wings, and concerns about meat quality being old or freezer-burned. These 57 negative comments also point to issues like small portions and a lack of toppings.
Food
128
Reviews
50%
Satisfaction
57
negative
6
neutral
65
positive
Rating distribution
What people like
- Delicious pizza options
- Tasty wings available
- Allergy safety prioritized
What people don't like
- Greasy, burnt, salty
- Poor meat quality
- Small portions, few toppings
Often praised
- foodHello my friends, once again I'm here hoping you are all doing very well. I'm recommending this successful fast-food restaurant where you can order something very good and delicious, whether for lunch or dinner. You can order in person at the restaurant or online, and they will serve you very well.
- pizzaAfter trying Happy's Pizza for the first time a couple of weeks ago, I’m hooked. The pizza is fresh and delicious every time. It’s conveniently located on my way to work, so I can place my order online and it’s always ready when I come to pick it up.
- wingsAnd the wings... nothing better then their wings!
- friesSuper good. I did eat some of the fries
- rib tipsThem fries and sauce with rib tips are freak'n amazing.
- ribswings and ribs were great too
- BBQ ribsthe BBQ ribs
- FoodFood:5
- Pizzalate night and it did not disappoint
- banana peppersbanana peppers, red onion and green peppers!! Absolutely, perfectly crunchy and melty and perfect!
Frequently criticized
- foodMy experience at this restaurant was overwhelmingly negative, primarily due to the awful food. I found the pizza to be possibly the worst pizza in existence, so bad that it was the only pizza I have ever thrown away.
- pizzaMy experience at this restaurant was overwhelmingly negative, primarily due to the awful food. I found the pizza to be possibly the worst pizza in existence, so bad that it was the only pizza I have ever thrown away. I would honestly prefer to buy a generic frozen pizza from the store and eat the box.
- rib tipsOrder the rib tips and got sick for 2 days
- boneless wingsThe boneless wings were so hard and very little meat
- friesabout literally 9 pieces of fries
- meatWhen I arrived home to eat, I discovered my order was wrong. Additionally, the sandwiches were skimpy on the meat. Due to these issues, I won't be patronizing the restaurant for a while.
- rib tip dinnerrib tip dinner thinking it will save this experience just to find what I can only describe as scraps of meat
- ribstheir ribs were boiled and I guess it was also baked
- shrimpI had shrimp and it wasn't good
- 4 piece mix chicken dinnersno longer selling 4 piece mix chicken dinners
So, is the food worth it? If you're craving pizza or wings, you might find some real winners here, especially with their allergy-conscious practices. Just be aware that quality can be inconsistent, so you might want to manage your expectations for other menu items.
Service (5.4 out of 10)
mentioned by 72% of the guests
When it comes to service, this spot has some real shining moments! Many folks praised the friendly staff, especially the drivers and lady at the counter, for being on time and providing best service. With 51 positive remarks out of 102 total opinions, its clear there are dedicated workers going above and beyond to make your experience great.
However, its a bit of a mixed bag, with a score of 5.4 (which is average) and 50% customer satisfaction. There were 50 negative comments, highlighting issues like rude service, staff attitudes, and incredibly late delivery times. Some also mentioned rude phone etiquette and feeling the place might be understaffed, leading to frustration.
Service
102
Reviews
50%
Satisfaction
50
negative
1
neutral
51
positive
Rating distribution
What people like
- Friendly, polite staff
- Exceptional customer service
- Timely delivery/pickup
What people don't like
- Rude staff attitudes
- Extremely late delivery
- Poor phone etiquette
Often praised
- serviceI'm recommending this successful fast-food restaurant where you can order something very good and delicious, whether for lunch or dinner. You can order in person at the restaurant or online, and they will serve you very well. They have highly qualified staff to serve you in the best possible way.
- lady at the counterlady at the counter is funny
- ordernailed our order perfect
- staffYou can order in person at the restaurant or online, and they will serve you very well. They have highly qualified staff to serve you in the best possible way. I recommend it, so when you want to eat something very delicious, don't forget to visit Happy's Pizza.
- workerthe worker he was nice
- Mark and RobynI love this location. Mark and Robyn are awesome. I usually share my food with my coworkers at the Indians games.
- ServiceService:5
- best servicegiving the best service
- cookWe ordered wings and our favorite deep dish chicken bacon ranch with extra ranch. I give props to the cook! It’s the best pizza we have had in a while from Happys!
- cook foodcook food in a timely manner
Frequently criticized
- deliveryI contacted the corporate office in Michigan today, and I'm ensuring the employee who answered the phone gets fired for her snappy attitude towards me. How can you pick and choose who you deliver to? Even though I'm supposedly outside your area, you've been delivering to me.
- orderI order from this place once a week, and almost every time I come to pick up my food, the order is made wrong. This means I have to wait for them to remake it, which makes me late for work.
- phone servicewhoever they have answering the phone is completely clueless
- servicewhen ordered they should really listen to how the customer wants it
- delivery driverThe delivery driver was extremely rude and disrespectful
- waitI order from this place once a week, and almost every time I come to pick up my food, the order is made wrong. This means I have to wait for them to remake it, which makes me late for work.
- 2 hours lateorder arrived 2 hours late
- answering serviceManagement needs to step up the answering service.
- attitudesays i dont care
- attitudesthe attitudes of the staff were terrible
Service here can be a bit of a gamble. While many rave about friendly, efficient staff and timely deliveries, others have faced significant issues with rudeness and long waits. If you're feeling lucky, you might get top-notch service, but be prepared for potential hiccups.
Ambience (6.1 out of 10)
mentioned by 18% of the guests
When it comes to the vibe, theres a decent amount of positive feedback! Many guests (8 out of 14 comments) really appreciate the cleanliness and overall atmosphere, often highlighting the easy access and on-site parking. This contributes to a generally pleasant experience, helping the ambience achieve an average score of 6.1, despite customer satisfaction being a bit mixed at 57.1%.
However, its not all perfect. A notable number of guests (6 comments) pointed out issues with cleanliness, specifically mentioning the bathroom having a strong, unpleasant smell. The parking lot also came up as a bit bumpy, and some felt the overall establishment wasn't as clean as it should be, indicating some areas definitely need attention.
Ambience
14
Reviews
57%
Satisfaction
6
negative
0
neutral
8
positive
Rating distribution
What people like
- Spotless clean
- Easy access
- On-site parking
What people don't like
- Smelly bathroom
- Cleanliness issues
- Bumpy parking lot
Often praised
- AtmosphereAtmosphere:5
- cleanClean, professional
- conveniently locatedconveniently on my way to work
- easy accessEasy access
- establishmentWe visited this establishment on Saturday night, 11/25. It's been a minute since we were last there, and they have improved 👏 tremendously. The boneless chicken wings could have used more sauce 🤔.
- locationI love this location. Mark and Robyn are awesome.
- on site parkingon site parking
- restaurant cleanlinessrestaurant was spotlessly clean
Frequently criticized
- bathroomI think the bathroom. Had a backup, it smelled like Poop
- cleanlinessMy experience at this place was disappointing due to issues with cleanliness and service. The place isn't that clean. On one occasion, I ordered online at 10: 00 AM and arrived at 10: 30 AM, only to find no one there.
- locationI was told not to order from this location, and I repeat, do not order from this trashy location. I contacted the corporate office in Michigan today, and I'm ensuring the employee who answered the phone gets fired for her snappy attitude towards me.
- parking lotParking lot is a little bumpie
- pizza jointDidn't think I was even calling a pizza joint.
- smellit smelled like Poop In the restaurant
Overall, the ambience here is a bit of a mixed bag. While many find it clean and convenient, specific issues like bathroom cleanliness and parking lot condition can detract from the experience. If you prioritize easy access and a generally clean main area, it might be worth a visit, but be prepared for potential inconsistencies.
Value (4.2 out of 10)
mentioned by 7% of the guests
When it comes to value, some diners felt it was definitely worth the price, noting a good amount of food for the $$$$. Based on 2 positive opinions, theres a sense that for some, the cost aligned with their expectations, even though the overall score for value sits at an average 4.2. However, the picture isnt entirely rosy, with 3 negative opinions expressing strong disappointment.
Many felt the price paid was extremely disappointing, with some calling it a complete waste of money after spending around $60. This contributes to a mixed 40% customer satisfaction, suggesting there's definitely room for improvement in this area.
Value
5
Reviews
40%
Satisfaction
3
negative
0
neutral
2
positive
Rating distribution
What people like
- Worth the price
- Good food amount
What people don't like
- Complete waste money
- Price disappointing
- High cost
Often praised
- $$$$good amount of food for the $$$$
- priceit was worth the price
Frequently criticized
- $60spent like $60
- priceprice paid for how all of this tasted was extremely disappointing
- waste of moneyA complete waste of money!
Overall, value here is a bit of a gamble. While some find it worth the cost, a significant portion of diners feel the price doesnt match the experience. If youre sensitive to spending, you might want to consider other options.
How are the prices at Happy's?
You’re looking at roughly 26 per person – reported by 55 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average sits here, we see a good chunk of guests spending less, mostly in the $11–$20 range, suggesting a mix of budget-friendly and slightly more premium options.
Here’s a quick look at what guests spend per person, based on the latest 55 reviews.
How this Pizzeria’s value for money stacks up against similar spots in Cleveland.
For a Pizzeria in Cleveland, we think this pricing feels quite fair. It offers a good balance, catering to those looking for a quick, affordable bite and also those wanting to splurge a little more on their pizza experience.
Customer Reviews: what people think about Happy's
Service Intent
- Quick Meal
Service Type
- Dine-in
9
Delicious Pizza and Great Service!
My experience at the restaurant was wonderful. The pizza was absolutely delicious. I also want to thank the worker who was very nice and even brought my pizza to me.
Thank you.
- pizza9
- worker9
Price per Person
- $11–$20
Service Intent
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
6
Good Pizza, Slow Delivery
My experience was with an online delivery order that took an hour and a half to arrive. I had also ordered extra cheese, but there was barely any on the pizza. However, the pizza itself is really good.
- pizza8
- delivery2
- extra cheese3
Price per Person
- $21–$30
Service Intent
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
2
Terrible Rib Tips and Fries
My experience at the restaurant on Clark, across from the gas station, was quite disappointing. The lady at the counter, a white woman in her mid-40s wearing a bandana, was nice. However, the food was terrible, and that's an understatement.
I ordered a pound of rib tips meal, which is supposed to come with fries and bread. What I received was not a pound of rib tips; it was more like 4 small rib tips, and only about 9 pieces of fries. To make matters worse, the ribs tasted really old.
I even tipped well, which makes the experience even more frustrating. Smh
- lady at the counter7
- rib tips1
- fries2
- ribs1
Price per Person
- $11–$20
Service Intent
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
1
Unbearably Salty Boneless Wings
My experience at this restaurant was very unsatisfactory. I ordered the boneless wings, but the amount of salt in the sauce was unbearable. I was very unsatisfied with the food.
- boneless wings1
- salt in the sauce1
Price per Person
- $41–$50
Service Intent
- Food Exploration
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Amazing Fries and Rib Tips!
My experience at this restaurant was fantastic, especially with their fries and sauce with rib tips. They were freak'n amazing! I was so impressed that I ordered them for 2 days in a row.
Everything was delicious 😋.
- fries and sauce10
- rib tips10
- food9
What Happy's offers
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Restroom
Offerings
- Small plates
- Late-night food
- Quick bite
Dining options
- Catering
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
Parking
- Usually plenty of parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
FAQs
Is Happy's Pizza accessible for everyone?
Yes, Happy’s is designed to be accessible for all. You’ll find a wheelchair accessible entrance, a dedicated wheelchair accessible parking lot, comfortable wheelchair accessible seating, and a wheelchair accessible restroom, ensuring a smooth and welcoming visit for everyone.
What dining and service options are available at Happy's Pizza?
At Happy’s, you have several convenient choices. You can enjoy counter service, dine-in for lunch or dinner, or opt for catering. For added flexibility, no-contact delivery, takeout, and standard delivery services are also available.
How does Happy's perform overall?
Happy’s holds an overall score of 5.5. Its Ambience (6.1) is its strongest point, followed by Food (5.5) and Service (5.4), while Value (4.2) lags behind.
What do customers enjoy most at Happy's?
Many customers appreciate the Food, particularly the fresh pizza and wings. Positive mentions also highlight the friendly and efficient Service from staff members.
What are the main concerns customers have about Happy's?
Key concerns revolve around inconsistent Service, including incorrect orders and rude staff. Some customers also report issues with Ambience cleanliness, specifically unpleasant odors.