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oChef » Chuck’s – San Francisco
Chuck’s - San Francisco
Photo from Chuck’s
Chuck’s at a glance
San Francisco Mission District
- 🥪 Sandwich Shop
$$
Price per Person $21–$30
mentioned by 26 of the guests
#1784 out of 2403 places to eat in San Francisco
#41 Sandwich Shop out of 65 in San Francisco
Good
6.8 out of 10
Food
Service
Ambience
Value
238
Reviews
61.8%
Satisfaction
Often praised
- Quality sandwiches
- Great atmosphere
Frequently criticized
- Hidden fees
- Long waits
The restaurant, a popular sandwich shop in San Francisco’s vibrant Mission District, offers a delightful experience. At Chuck’s, you can grab a quick bite, savor organic dishes, and enjoy freshly brewed coffee.
Chuck’s Takeaway is your go-to spot for a casual and convenient lunch, perfect for those busy days when you need quality food on the go. You’ll appreciate the relaxed atmosphere and efficient service.
Overview: Introducting Chuck’s
Chuck’s offers a truly inviting experience, starting with its `gorgeous space` and `friendly storefront` that sets a pleasant tone. Many appreciate the effort put into the `delicious sandwiches`, often highlighting the quality of the bread and fillings.
However, some visits are tempered by concerns regarding `slow service` and the overall `price tag`. While the atmosphere and core offerings are well-received, these operational and cost aspects can sometimes detract from the experience.
Good
6.8
out of 10
238
Reviews
61.8%
Satisfaction
59
negative
32
neutral
147
positive
Chuck’s holds an overall score of 6.8, placing it in the average range, with customer satisfaction at 61.8%, indicating a mixed reception. This assessment is drawn from 238 customer opinions, comprising 147 positive and 59 negative remarks.
The `Ambience` stands out positively with a score of (8.2), suggesting a well-liked environment. `Food` also performs well at (7.7), indicating that the core offerings are generally satisfying.
However, `Service` registers as average (6.7), and `Value` is a clear area for improvement, scoring poorly at (3.2).
What people like
- Delicious, quality sandwiches
- Inviting, pleasant ambience
- Friendly, helpful staff
What people don't like
- Mandatory service fee
- Slow order fulfillment
- Perceived high prices
With a recommendation score of 7, Chuck’s is worth considering if you prioritize a pleasant setting and well-crafted sandwiches. The food and atmosphere are definite draws that many find appealing.
However, be prepared for potential waits and consider the pricing structure, especially the additional fees, which can impact the overall value perception. It’s a place with clear strengths, but also some aspects that might not suit every diner’s expectations.
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Verdict: Our expert take on Chuck’s
Food (7.7 out of 10)
mentioned by 93% of the guests
The food here generally hits the mark, with a 7.7 score indicating a good culinary experience. Many rave about the incredible bread, describing it as perfectly crispy yet soft, making for truly amazing sandwiches. Customers frequently highlight the fresh, high-quality ingredients and the delicious banh mi, often calling it the best theyve had.
With 117 positive remarks out of 155 total, satisfaction is clearly high. However, not every dish is a winner, and some experiences fall short, contributing to a 75.5% customer satisfaction. A few found issues with specific items like the Jo Jos Bollito having too much fat or the peanut butter cookie being disappointing.
There were also comments about a lack of acidity in some dishes, or flavors being oversalted, suggesting some inconsistencies in execution.
Food
155
Reviews
75%
Satisfaction
17
negative
21
neutral
117
positive
Rating distribution
What people like
- Exceptional bread quality
- Delicious, creative sandwiches
- Fresh, quality ingredients
What people don't like
- Inconsistent dish execution
- Specific item disappointments
- Occasional flavor imbalance
Often praised
- breadThis is a little cool shop with amazingly good sandwiches. They make their own bread and change up their menu periodically. I'm always surprised by just how delicious each sandwich is.
- sandwichesI visited during lunch and there was a bit of a wait, but it was definitely worth trying. The sandwiches are very well balanced, featuring fresh bread, fresh meat, and plenty of vegetables. If I'm in the area for lunch, I'll be back!
- foodthe food isn't good enough
- sandwichworth the price tag if you are a bread snob and care about a quality sandwich.
- Vietnamese coffeeI'm always surprised by just how delicious each sandwich is. They also have great Vietnamese coffee and drinks. This is the elevated sandwich shop you've been looking for.
- Vietnamese iced coffeeI think the chocolate chip cookie is excellent, and the oatmeal raisin is great, but I would not order the peanut butter cookie again. The passionfruit spritz is still delicious, as was the Vietnamese iced coffee! ORIGINAL 3 STAR REVIEW: Charles Phan is a famous SF chef, and we were stoked to see him opening an egg sandwich and banh mi shop in the Mission.
- baguetteit's the most amazing, lightly crispy baguette ever.
- banh miThe banh mi is dense, the sauce is flavorful
- egg salad sandwichThe egg salad sandwich was probably the best I’ve ever had
- ingredientsThis was a lux takeout sandwich experience with amazing ingredients and a fancy pedigree. Most of the low star reviews are from folks who think the prices are too high and the unexpected 15% service fee.
Frequently criticized
- Bahn mithey used Jalapeño rather than birds eye chilli's in their "Bahn mi".
- Egg salad sandwichthe egg salad was actually boarder line bad
- Gombo-Ppangdisappointed in the Gombo-Ppang of which 4 “donuts” were sold to us dry and a day old
- Jo Jo's BollitoJo Jo's Bollito and it was almost inedible
- Peanut butter cookiepeanut butter I would not order again
- balance of recipesthe actual balance of the recipes is lacking
- banh mioverprice banh mi is automatic 1 star
- crispy porkbellycrispy porkbelly was nauseatingly salty
- fatgobs and gobs of fat (or something resembling fat) that was so tough
- flavorsthe flavors were nothing special
This spot is definitely worth a visit if youre looking for exceptional sandwiches, especially their highly praised banh mi and fantastic bread. While most customers are very happy, be aware that a few specific items might not live up to the overall high standard. Overall, its a solid choice for a delicious meal.
Service (6.7 out of 10)
mentioned by 45% of the guests
When it comes to service, theres a lot to like! Many customers rave about the friendly staff and employees, often highlighting a nice guy behind the register and a smooth pick up process. With 15 positive remarks out of 27 total, it’s clear that many find the service warm and helpful, sometimes even getting a free cookie.
This contributes to a pretty good score of 6.7. However, the experience isnt always perfect, as reflected in a 55.6% customer satisfaction, which is a bit mixed. There are 9 negative comments, often citing slow service and issues with order fulfillment, especially for takeout orders.
Missing napkins and a mandatory service fee for takeaway also pop up as minor frustrations.
Service
27
Reviews
55%
Satisfaction
9
negative
3
neutral
15
positive
Rating distribution
What people like
- Friendly, helpful staff
- Smooth pickup process
- Warm, kind service
What people don't like
- Slow service
- Slow order fulfillment
- Mandatory takeout fee
Often praised
- serviceThe service and atmosphere were both excellent (5/5)
- ServiceSPACE: Gorgeous space with a beautiful little shop full of fancy MM Clay ceramics and interesting condiments to buy. SERVICE: Everyone was very nice, thanked us for coming to support them on their first day, and was overall very welcoming and helpful. FOOD: We got the meatball sandwich, egg salad sandwich, and passion fruit spritz.
- Pick up processthe pick up process was really smooth, fast and easy
- StaffStaff remains really friendly and helpful
- Wait timeWait time:No wait
- employeesYou could tell that the employees took pride in working for the business
- free cookieChef threw in a free cookie for us
- nice guynice guy behind the register
- regular spotI’m definitely going to make this a regular spot
- staffEveryone is courteous and nice
Frequently criticized
- Order fulfillmentThe passion fruit spritz was delicious. EXPERIENCE: I think they're working on finding their rhythm, but currently, order fulfillment is SLOWWWWWWWW. We showed up with almost no line visible (around 1: 45 pm) and ended up waiting about 30 minutes to get that (possibly pre-made) egg salad sandwich and a meatball sub.
- estimated timeMy friend and I ordered online separately. Our sandwiches were estimated to take two hours, but his were ready at noon, and mine at around 12: 25 PM, even though I ordered a few minutes before him. The initial estimated time for my order was 12: 45 PM.
- napkinsPlease include napkins in every bag!
- order timemine were done at around 1225 even though I put my order in a few minutes before his
- servicethe service is so slow
- takeawayservice charge for a takeaway
- takeoutmandatory 15% service fee for takeout
- takeout ordercharges 15% service fee on takeout order
- tipPeople are less likely to tip
If youre looking for friendly staff and a generally pleasant experience, its worth a try. Just be prepared for potentially slower service, especially for takeout, and keep an eye out for that service fee.
Ambience (8.2 out of 10)
mentioned by 25% of the guests
When it comes to ambience, this spot really shines! With a strong score of 8.2 and an impressive 80% customer satisfaction, its clear guests are loving the vibe. Out of 15 total opinions, 12 were glowing, frequently praising the "atmosphere, " "aesthetic inside, " and "unique spot.
" Reviewers consistently highlighted the "gorgeous space" and "cool aesthetic, " making it feel like an "elevated sandwich shop" or a "beautifully homie place. "Whats even better is the complete absence of negative feedback regarding the ambience. Across all 15 mentions, there were zero negative comments, indicating a consistently positive experience for everyone who walked through the doors.
It seems there's nothing to constructively critique here!
Ambience
15
Reviews
80%
Satisfaction
0
negative
3
neutral
12
positive
Rating distribution
What people like
- Gorgeous space
- Cool aesthetic
- Easy parking
What people don't like
Often praised
- AtmosphereAtmosphere:4
- ParkingParking options:Free street parking
- Parking spaceParking space:Plenty of parking
- SpaceWe visited on their very first day, so please take that into consideration when reading (we do plan to revisit and update this review in a few weeks). SPACE: Gorgeous space with a beautiful little shop full of fancy MM Clay ceramics and interesting condiments to buy. SERVICE: Everyone was very nice, thanked us for coming to support them on their first day, and was overall very welcoming and helpful.
- aesthetic insidecool aesthetic inside
- atmosphereThe service and atmosphere were both excellent (5/5)
- friendly storefrontIt was a small but friendly storefront
- homie placebeautifully homie place
- sandwich shopelevated sandwich shop you've been looking for
- spaceThe space is spacious
Frequently criticized
No complaints so far.
If youre looking for a place with a fantastic atmosphere, this spot is definitely worth checking out. The ambience is a clear highlight, promising a delightful and comfortable experience. Youll likely be impressed by the unique and inviting space.
Value (3.2 out of 10)
mentioned by 52% of the guests
When it comes to value, its a bit of a head-scratcher, with a score of 3.2 indicating a poor perception overall, yet customer satisfaction sits at a respectable 7.3. A few patrons, based on 3 positive comments out of 41 total, are happy to support this "small business" and find the "price tag" worth it for the quality. Some even note that the "15% service fee" is quite reasonable compared to other establishments.
However, the overwhelming majority, with 33 negative remarks, points to significant concerns. Many feel the "mandatory service fee" and "service charge" make items "expensive" and lead to "overpriced banh mi, " especially for takeout. Theres a strong desire for more transparency, with customers feeling misled by the initial price due to these added fees.
Value
41
Reviews
7%
Satisfaction
33
negative
5
neutral
3
positive
Rating distribution
What people like
- Support small business
- Quality justifies cost
- Reasonable service fee
What people don't like
- Mandatory service fee
- Misleading pricing
- Overpriced items
Often praised
- 15% service feeMost of the low star reviews are from folks who think the prices are too high and the unexpected 15% service fee. This is a little unfounded: the prices are average for a fancy sandwich in SF, and the 15% is actually fairly low when you compare to other places' tip options. I love this place, but don’t leave a low star review just because you were expecting $5 banh mi prices.
- price tagPretty expensive sandwich but worth the price tag
- small businesshappy to support small business during this tough time
Frequently criticized
- priceThe price was also steep
- expensiveAlthough expensive, the banh mi are the best. However, I was surprised to see a 15% service charge added for a takeaway order.
- service charge15% service charge and asking people to leave an extra tip
- service feemandatory 15% service fee on takeout order
- 15% feesaw there was a 15% fee on top of tax
- 15% service chargeadding 15% service charge for a takeaway
- 15% tipautomatically add 15% tip
- SF mandateadding $3. SF mandate
- Sandwich priceThat said, they are genuinely very tasty, and with the good quality meats and homemade bread, they certainly feel more worth the $16 than the egg salad sandwich. ***I still think that $16 before tax and tip for an egg salad sandwich is nuts, even here in SF. We also got 2 cookies, and they generously included a 3rd cookie gratis.
- actual priceMy experience at this restaurant was marred by the owners' decision to use service fees to obscure the actual cost of dining. I believe they should show the actual price upfront rather than hiding behind a 15% fee. This practice makes people less likely to tip.
If you prioritize supporting local businesses and dont mind paying a premium for quality, this spot might be for you. However, if youre sensitive to extra charges and expect upfront pricing, be prepared for potential sticker shock from the mandatory service fees.
How are the prices at Chuck’s?
You’re looking at roughly 23 per person – reported by 26 diners. That puts it in the $21–$30 category. For a Sandwich Shop, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average sits here, we see a good number of diners spending in the $11–$20 range too, suggesting a nice variety of price points, even if some go for a more premium bite.
Here’s a quick look at what guests spend per person, based on the latest 26 reviews.
A peek at how this spot’s value stacks up against similar restaurants in San Francisco.
Overall, we think the pricing feels pretty fair for a quality sandwich shop experience in San Francisco. It’s a solid mid-range option that offers good value.
Customer Reviews: what people think about Chuck’s
Visit Type
- Food Exploration
Service Type
- Takeout
2
Disappointing Banh Mi Experience
I wanted to like this place, but it really fell short in every margin. I ordered the crispy porkbelly, which came out to a whopping $22 due to a mandatory 15% service charge. I've seen that for dine-in restaurants, but a take-out sandwich shop?
This is already on top of it selling banh mi, a historically cheaper sandwich. The crispy porkbelly, even for porkbelly, was nauseatingly salty and I had a hard time finishing it. The size was pretty small in comparison to most Banh Mi you can get for a third of the price, and the flavors were nothing special.
Go somewhere else like Little Saigon if you can.
- crispy porkbelly2
- mandatory service charge2
- banh mi3
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
10
Most Elevated Banh Mi Experience!
My experience at this restaurant was truly exceptional! I had the most elevated Banh Mi in the city. The bread was perfectly crunchy on the outside and soft on the inside.
The ingredients were super fresh and premium, making for an outstanding meal. The atmosphere and service were both rated a perfect 5, and there was no wait time. Parking was also a breeze with plenty of free street parking available.
I highly recommend this place, especially for vegetarians!
- Banh Mi10
- bread10
- ingredients10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
6
Delicious Banh Mi, Slow Service
My experience at this restaurant involved enjoying a dense banh mi with flavorful sauce and a crispy baguette. However, the baguette was a bit on the smaller side, so for those who are very hungry, you might want to consider getting two. The service was notably slow; it took 25 minutes to purchase 5 banh mi, averaging 5 minutes per banh mi, which I found unacceptable for speed.
The space is spacious and easy to find, though parking could be challenging on a busy day. The staff were courteous and nice. I would recommend coming here if you are not pressed for time and not too hungry, otherwise, it might be best to pass.
- banh mi8
- sauce8
- baguette7
- service2
Price per Person
- $41–$50
Visit Type
- Quick Meal
Service Type
- Takeout
Noise Level
- Quiet
7
Best Banh Mi, But Service Charge Questionable
Although expensive, the banh mi are the best. However, I was surprised to see a 15% service charge added for a takeaway order. Since I simply walked up to the counter to place my order and there was no waiter involved, this seemed unusual.
- banh mi10
- expensive3
- 15% service charge2
- takeaway2
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Elegant Mackerel Sandwich - Worth the Price
Other reviewers are complaining about the cost, but honestly, if you care about quality ingredients and creative, precise execution, this place is for you. The mackerel sandwich is one of the best I’ve ever had. If a sandwich can be described as “elegant, ” it’s this one.
The service and atmosphere were both excellent (5/5).
- quality ingredients9
- creative, precise execution9
- mackerel sandwich10
- cost4
What Chuck’s offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Solo dining
- Lunch
Offerings
- Quick bite
- Organic dishes
- Coffee
Dining options
- Lunch
Service Options
- Onsite services
- Takeout
- Delivery
Parking
- Paid street parking
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at Chuck's Takeaway?
At Chuck’s Takeaway, you’ll find a casual atmosphere perfect for a quick bite. This San Francisco sandwich shop offers organic dishes and coffee, making it an ideal spot for your lunch plans in the Mission District. It’s designed for convenience and quality.
What service options are available at Chuck's Takeaway in San Francisco?
Chuck’s Takeaway provides convenient service options to fit your needs. You can enjoy onsite services, opt for easy takeout, or have your meal delivered right to you. For those driving, paid street parking is also available nearby.
What is Chuck's overall rating and customer satisfaction?
Chuck’s has an overall score of 6.8 out of 10, with a customer satisfaction rate of 61.8%. While `Food` (7.7) and `Ambience` (8.2) are generally well-regarded, `Service` (6.7) is average, and `Value` (3.2) is a notable concern.
What do customers appreciate most about Chuck's?
Customers frequently praise Chuck’s for its `gorgeous space` and `friendly storefront`, creating a welcoming `atmosphere`. The `sandwiches` are often highlighted for their quality, fresh ingredients, and delicious taste, particularly the house-made `bread`.
What are the main concerns for visitors to Chuck's?
Primary concerns at Chuck’s revolve around `slow order fulfillment` and `high prices`. Many customers express dissatisfaction with the `mandatory 15% service fee` applied, especially for `takeout` orders, which impacts the perceived `value`.