Highlights
- Great tea selection
oChef » Napasorn Thai – Orlando
Napasorn Thai - Orlando
Photo from Napasorn Thai
Napasorn Thai at a glance
Orlando Central Business District
- 🌶️ Thai Restaurant
$$
Price per Person $21–$30
mentioned by 78 of the guests
#113 out of 163 places to eat in Orlando
#2 Thai Restaurant out of 2 in Orlando
Good
6.2 out of 10
Food
Service
Ambience
Value
418
Reviews
55.7%
Satisfaction
Often praised
- Customer service
- Thai flavors
- Fair pricing
Frequently criticized
- Unsanitary restrooms
- Slow service
- Poor value
The restaurant, a delightful Thai Restaurant in Orlando’s Central Business District, welcomes you with its casual atmosphere. You’ll discover a fantastic array of authentic dishes at Napasorn Thai, complemented by a great tea selection.
Whether you’re looking for a quick lunch, a relaxed dinner, or even late-night food, this spot offers a comfortable setting for you to enjoy a memorable meal. It’s a perfect place to experience the vibrant flavors of Thailand right in the heart of the city.
Overview: Introducting Napasorn Thai
Napasorn Thai offers a mixed experience, with many finding the food to be quite good, often praised for its authentic taste and quality. Guests frequently appreciate the excellent customer service and the generally reasonable prices for a downtown spot.
However, the dining experience can be inconsistent. Some patrons have noted slow service and concerns about the ambience, particularly regarding loud music and the cleanliness of the bathrooms.
Good
6.2
out of 10
418
Reviews
55.7%
Satisfaction
155
negative
30
neutral
233
positive
Napasorn Thai holds an overall Restaurant Score of 6.2, placing it squarely in the average category. This aligns with a Customer Satisfaction rate of 55.7%, indicating a mixed reception among diners.
With 418 total opinions, including 233 positive and 155 negative remarks, there’s a clear split in experiences. Looking closer, Food (6.5) and Service (6.9) are the most discussed aspects and perform adequately, though not exceptionally.
Ambience (5) receives a more moderate assessment, while Value (4.5) is perceived as the weakest point, suggesting some feel portions might be small for the price.
What people like
- Excellent customer service
- Authentic Thai flavors
- Reasonable downtown pricing
What people don't like
- Unsanitary restrooms
- Inconsistent service speed
- Questionable value for money
With a Recommendation Score of 6.3, Napasorn Thai presents itself as a viable option, particularly if you’re seeking authentic Thai dishes and appreciate attentive service. It could be a good choice for a casual meal where the food is the primary focus.
However, be mindful of potential inconsistencies in the dining environment and service speed, and consider if the value aligns with your expectations. It’s a place that might satisfy, but it’s wise to manage expectations regarding the overall experience.
Similar Restaurants in Orlando
- Thai Restaurant
6.3
out of 10
out of 10
689
59.1%
- $$
- Central Business District
- Food
- Service
- Ambience
Verdict: Our expert take on Napasorn Thai
Food (6.5 out of 10)
mentioned by 95% of the guests
When it comes to the food, its a bit of a mixed bag, but leaning positive. With a score of 6.5, its firmly in the average range, and customer satisfaction sits at a mixed 56.7%. Many of the 132 positive remarks rave about dishes like Pad Thai, Drunken Noodles, and Yellow Curry, often praising the authentic Thai food experience.
However, not everyone is thrilled, with 78 negative comments. Some found dishes too sweet or bland, while others noted low quality ingredients or issues with Styrofoam packaging affecting the taste. It seems consistency might be a challenge here.
Food
233
Reviews
56%
Satisfaction
78
negative
23
neutral
132
positive
Rating distribution
What people like
- Authentic Thai taste
- Flavorful curries
- Excellent Pad Thai
What people don't like
- Dishes too sweet
- Bland, tasteless food
- Low quality food
Often praised
- foodfood, service, and atmosphere all receiving top marks
- Thai foodPerfect Thai food with mostly original taste
- Pad ThaiI noticed recent reviews mentioning the use of styrofoam containers for Pad Thai. I'm happy to report that they did not use styrofoam for my piping hot Pad Thai. It's great that they are listening to customer feedback.
- food qualityThe food quality was excellent
- Drunken NoodlesHad the Drunken Noodles and it was fantastic
- FoodI particularly loved the soft spring rolls with peanut sauce and the yellow chicken curry. The food was excellent, and the atmosphere was also great.
- drunken noodlesI had pad Thai and he had drunken noodles. Both were excellent!
- mealGreat restaurant to have a meal
- pad ThaiI had pad Thai and he had drunken noodles. Both were excellent!
- pad thaisame for his pad thai!! I mean just absolutely so good
Frequently criticized
- foodMy experience at this restaurant was just okay. The servers were nice, however, the food was cold. On the positive side, everything was reasonably priced.
- Pad Thaioffensive to call this spaghetti and tomato sauce Pad Thai
- food qualityVery low quality. Flavor comes from spices that are used to cover not so fresh produce.
- saucethere wasn’t enough sauce
- flavorFor $15 each, the portion felt small, especially with the additional $5 charge for only six shrimp. The noodles were broken, suggesting they weren't cooked properly, and the flavor was mild with insufficient sauce. The food score was a low 2/4.
- noodlesThe tom kha soup was essentially just salty coconut milk, lacking any depth of flavor. The pad see ew was a chewy pile of flavorless noodles accompanied by a few sad pieces of broccoli. It's evident that the food was prepared by someone who truly does not give a fugggg.
- shrimpif you get the shrimp for $4 extra the least they could do is remove the tails from them
- soupthe soup smelt bad
- Panang curryThe fresh rolls fell apart because they used lettuce instead of proper ingredients like noodles. The Panang curry with shrimp was disgusting; it was gritty, tasted foul, and didn't even resemble curry. I will never order from there again.
- StyrofoamPlease don't use Styrofoam for hot products
If youre craving classic Thai dishes like Pad Thai or a good curry, it might be worth a try, but be prepared for potential inconsistencies. Its a place that could hit the spot or leave you wanting more, depending on your order.
Service (6.9 out of 10)
mentioned by 62% of the guests
Diving into the service experience, many guests have found a lot to love, with 63 positive remarks out of 93 total. You can often expect attentive service from friendly staff and servers, with many praising the quickness and helpfulness. This contributes to a good score of 6.9, suggesting a generally positive interaction.
Yet, it's not always smooth sailing, as customer satisfaction hovers at a 67.7% mixed level, with 27 negative comments. Some diners have faced frustrating delivery issues, slow service, and even wrong orders, indicating that consistency can be a challenge. While the staff often shines, these areas could use some polish.
Service
93
Reviews
67%
Satisfaction
27
negative
3
neutral
63
positive
Rating distribution
What people like
- Attentive staff
- Quick service
- Friendly servers
What people don't like
- Slow service
- Delivery problems
- Order mistakes
Often praised
- serviceHowever, the place was a bit run down, and the bathrooms were gross. Despite the less-than-ideal atmosphere, the food was good, the price was decent for the area, and the service was fast enough to still make it to the theater.
- serverUnfortunately, my daughter and wife experienced slight tummy aches later that evening. On a positive note, the server was very nice, and the bartender was cool, mixing a good drink. However, due to the overall experience, I will not return and will not recommend this establishment.
- staffAnd the staff were friendly.
- customer serviceThe food was truly amazing, with delectable appetizers like chicken and veggie spring rolls, and mouth-watering entrees such as Bangkok Delight and Pad Lemongrass. Our server, Biny, provided excellent customer service and greeted us cordially with a smile throughout our visit. I will definitely be back!
- bartenderthe bartender was cool. He mixed a good drink
- waitressOur waitress was very friendly!
- BennyBenny was splendid, she was so accommodating and sweet!
- CameronCameron was an amazing server
- FREE lymmo bus serviceas well as the FREE lymmo bus service
- Lady BennyLady Benny was very sweet
Frequently criticized
- serviceBut they lose a star for very slow service.
- 3 hours of frustrationThe restaurant initially took no responsibility and directed me to Uber Eats for a refund, despite the order being placed directly through their website. After being told by Uber Eats that the restaurant needed to contact them, and enduring 3 hours of frustration, the restaurant finally stated they had issued a refund. This could have been resolved much earlier, but it wasn't.
- EntreesEntrees came out so staggered
- add a 15% tipdecided to give her self 15% tip without asking me.
- bartenderthe bartender look drunk and asked to hook up with me
- customer serviceif I could give one star just for customer service, I would
- deliveryThe overall quality of the food is questionable. To make matters worse, the delivery was 15-20 minutes late and the food arrived ice cold. Not even a microwave could salvage the taste.
- delivery serviceMy experience with the restaurant's delivery service was unsatisfactory. Despite confirmation of delivery to my address, I encountered a cancellation charge and had to pay the full amount.
- door dash driversThere were constant door dash drivers coming in that slowed down service A Lot.
- drink ordersTook a while to take our drink orders
Overall, the service here is a bit of a mixed bag. While youll likely encounter friendly and attentive staff, especially when dining in, be aware that delivery experiences can be inconsistent. If youre looking for a quick and pleasant dine-in meal, it's worth a try, but proceed with caution for delivery.
Ambience (5 out of 10)
mentioned by 47% of the guests
While the ambience scores an average 5 and customer satisfaction sits at a mixed 42.5%, there are definite upsides. Many guests praise the clean space, good music, and overall vibe, often highlighting a pleasant atmosphere for both lunch and nightlife. Its convenient location and recently redecorated interior also receive positive remarks.
However, the experience isnt always smooth, with 39 negative comments contrasting 31 positive ones. Frequent complaints revolve around loud music, sometimes creating a chaotic eating experience, and a generally dirty or run-down feel, especially concerning the bathrooms. Some also noted an overwhelming smell of weed or a weird vibe, ' suggesting the place can feel more like a nightclub than a restaurant.
Ambience
73
Reviews
42%
Satisfaction
39
negative
3
neutral
31
positive
Rating distribution
What people like
- Clean space appreciated
- Lively music and vibe
- Centrally located
What people don't like
- Dirty bathrooms reported
- Music too loud
- Unpleasant odors present
Often praised
- atmospherefood, service, and atmosphere all receiving top marks
- great placea great place to enjoy a great meal
- placea cute and beautiful place
- vibesThe vibes are great!
- AtmosphereI particularly loved the soft spring rolls with peanut sauce and the yellow chicken curry. The food was excellent, and the atmosphere was also great.
- DJOn the positive side, everything was reasonably priced. The DJ was good, but the music was too loud! The place is too small for all those speakers or for the volume to be at 100.
- centrally locatedCentrally located and nestled in the downtown Orlando area
- conveniently locatedit's too, conveniently located right next to the public parking lot.
- energybrings so much energy into the restaurant
- hitsMy experience at the restaurant was fantastic! Cameron, the bartender, was great and kept the hits playing. Thank you for a great night!
Frequently criticized
- atmosphereWay more of a nightclub for weekends than a restaurant for dinner
- placeThe DJ was good, but the music was too loud! The place is too small for all those speakers or for the volume to be at 100.
- bathroomsMy experience at this restaurant was extremely negative, primarily due to the dirty and disgusting bathrooms. The state of the restrooms made me question the overall hygiene of the establishment.
- musicOn the positive side, everything was reasonably priced. The DJ was good, but the music was too loud! The place is too small for all those speakers or for the volume to be at 100.
- bathroomthe bathroom is gross
- chaotic eating experienceit creates a chaotic eating experience
- cleaningcleaning l
- decorationsneed some decorations improvements
- dining areathe dining area looked like a funeral home
- dining room floorThe dining room floor is filthy
If youre seeking a lively spot with good music and a club-like atmosphere, especially for a night out, you might enjoy the vibe. However, be prepared for potential issues with cleanliness, loud music, and a chaotic environment, which might disappoint if youre looking for a relaxed dining experience.
Value (4.5 out of 10)
mentioned by 13% of the guests
When it comes to value, it's a bit of a mixed bag, with a score of 4.5, placing it in the average range. Many customers found the prices quite reasonable, especially for the area, with some even saying it was worth the commute and price. Out of 19 total opinions, 7 leaned positive, highlighting reasonable prices and good overall price for what you get.
However, customer satisfaction sits at a poor 36.8%, indicating significant concerns. A larger number of people (11) expressed negative sentiments, citing issues like cancellation charge, feeling overcharged, and even calling it a rip-off. There were also mentions of deceptive pricing and unexpected gratuity tips, suggesting some transparency issues.
Value
19
Reviews
36%
Satisfaction
11
negative
1
neutral
7
positive
Rating distribution
What people like
- Reasonable prices
- Worth the price
What people don't like
- Cancellation charges
- Feeling overcharged
- Deceptive pricing
Often praised
- priceEverything was reasonable priced
- PricesThe heart-shaped rice was a nice touch. Prices were not bad for a downtown location. I'd return.
- Reasonable pricesI often order Pad Phet with beef for lunch and end it with Tiramisu as dessert. Reasonable prices.
- pricesIt was easy to get in for a late lunch, and the location was very convenient, being very close to Celine Orlando. The food was really good, and the prices were very reasonable. We will definitely be back.
- worth the commuteIT'S WORTH THE COMMUTE
- worth the priceAND PRICE! - IT'S WORTH THE COMMUTE AND PRICE!
Frequently criticized
- priceFor the price the portions too small
- billWhen the bill came the person who was issuing my bill tried to put a $40 gratuity tip
- cancellation chargeencountered a cancellation charge
- deceptiveit is deceptive to list one price
- gratuity tiptried to put a $40 gratuity tip
- overchargedwas overcharged for my meal
- price differenceraised concern about the price difference
- rip-offFeels like a rip off
If youre looking for a spot where value might be hit or miss, this place could be a gamble. While some find the prices fair, be mindful of potential hidden charges or smaller portions that could leave you feeling overcharged. Its worth considering if you're prepared for a mixed experience regarding cost.
How are the prices at Napasorn Thai?
You’re looking at roughly 28 per person – reported by 78 diners. That puts it in the $21–$30 category. For a Thai Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is 28, a good number of guests actually spend less, with many prices landing in the $11–$20 range. This suggests a mix of more budget-friendly and some higher-end options.
Here’s a quick look at what guests spend per person, based on the latest 78 reviews.
Comparing the value for money at this restaurant against similar spots in Orlando.
Overall, we think the pricing here feels pretty fair for a Thai spot in Orlando. Youve got options whether youre looking for a quick, affordable bite or something a bit more special.
Customer Reviews: what people think about Napasorn Thai
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
3
Disappointing Atmosphere and Bland Food
Upon entering, the restaurant was filled with the smell of stale marijuana smoke. The atmosphere felt off, with half the restaurant appearing closed and dimly lit, creating a weird vibe. The restroom was gross.
The food was fair at best, though the presentation with the heart-shaped rice was a nice touch. My duck pineapple curry, ordered medium, lacked any spice and the sauce was bland, tasting like sweet tomato sauce with canned pineapple. The service, however, was a bright spot, with a friendly and helpful server.
- food5
- presentation7
- heart shaped rice8
- stale Marijuana smoke1
- weird vibe2
- restroom1
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Lunch
7
Authentic Thai Food with Online Ordering Issues
Napasorn serves great authentic Thai food. I highly recommend it. However, it's misleading and a bit deceiving for consumers trying to order lunch entrées during lunch hours online, as they only offer the dinner menu.
The online menu should reflect the hard menu available in the restaurant. While you can call and ask to place an order over the phone for the lunch portion, if you order to-go, they don't include the salad that comes with it, which is only provided if you dine in. This is why I rated them 3 stars.
- authentic Thai food9
- lunch portion6
- online menu3
- salad3
Price per Person
- $41–$50
Visit Type
- Casual Outing
Group Type
- Large Group
Group Size
- Large Group
Service Type
- Dine-in
Noise Level
- Loud
5
Okay Food, Loud Music, Good Value
My experience at this restaurant was just okay. The servers were nice, however, the food was cold. On the positive side, everything was reasonably priced.
The DJ was good, but the music was too loud! The place is too small for all those speakers or for the volume to be at 100.
- price8
- DJ7
- servers7
- food2
- music2
- place2
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Size
- Solo
Service Type
- Dine-in
9
Happy to see this place still around!
I was so happy to see this place is still around after not visiting for years! My experience was great, with food, service, and atmosphere all receiving top marks. 😍
- food10
- service10
- atmosphere10
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Delivery
Meal Type
- Lunch
Noise Level
- Loud
2
Disappointing Vegan Thai Experience
I was visiting from out of town and noticed this restaurant close by the hotel. While I love Thai food and appreciate community events, the music during a special event was too loud. I decided to order delivery.
As a vegan, I've had positive experiences with other Thai restaurants making substitutions while maintaining authenticity. However, my order of garlic pepper tofu, requested without fish sauce, tasted like watered-down Chinese food – incredibly bland with no flavor or spice. I couldn't finish it.
While I'm unsure about their meat dishes, I would advise vegans and vegetarians to skip this place. Vegan Thai Kitchen is a much better option.
- music4
- garlic pepper tofu1
- flavor1
What Napasorn Thai offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
- Bar onsite
Offerings
- Healthy options
- Late-night food
- Vegan options
- Happy hour drinks
- Wine
- Coffee
- Beer
- Happy hour food
- Cocktails
- Halal food
- Vegetarian options
- Alcohol
Dining options
- Catering
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Parking
- Usually somewhat difficult to find a space
- Paid street parking
Atmosphere
- Casual
FAQs
What unique offerings can you find at Napasorn Thai in Orlando's Central Business District?
At Napasorn Thai, you can explore a diverse menu featuring healthy options, vegan options, vegetarian options, and even halal food. The restaurant also boasts a great tea selection, along with happy hour drinks, wine, coffee, beer, and cocktails. You’ll find a casual atmosphere perfect for enjoying lunch, dinner, or late-night food.
Does Napasorn Thai accommodate special dietary needs and offer convenient service options?
Yes, Napasorn Thai is committed to catering to various dietary preferences, offering healthy, vegan, vegetarian, and halal food options. For your convenience, the restaurant provides no-contact delivery, takeout, curbside pickup, and dine-in services. You can also enjoy their offerings through catering or table service.
What is the overall dining experience like at Napasorn Thai?
Napasorn Thai has an overall Restaurant Score of 6.2 and a Customer Satisfaction of 55.7%. While Food (6.5) and Service (6.9) are generally well-regarded, Ambience (5) and Value (4.5) receive more mixed feedback.
Is Napasorn Thai a good option for authentic Thai food?
Many patrons praise Napasorn Thai for its authentic and high-quality Thai dishes, with specific mentions of excellent Pad Thai and Drunken Noodles. However, some have noted inconsistencies in food quality.
What should I know about the atmosphere and service at Napasorn Thai?
The restaurant is often described as having a cute atmosphere and good vibes, but some guests have found the music too loud or the bathrooms unclean. Service is frequently friendly, though occasional reports of slow service exist.