Highlights
- Fireplace
- Great wine list
- Great beer selection
oChef » McCall’s Heartland Grill – Las Vegas
McCall's Heartland Grill - Las Vegas
Photo from McCall’s Heartland Grill
McCall's Heartland Grill at a glance
Las Vegas Meadows Village
- 🥩 Steak House
$$
Price per Person $61–$70
mentioned by 97 of the guests
#101 out of 192 places to eat in Las Vegas
#3 Steak House out of 3 in Las Vegas
Good
6.6 out of 10
Food
Service
Ambience
Value
670
Reviews
63.1%
Satisfaction
Often praised
- Friendly service
- Good atmosphere
- Quality meats
Frequently criticized
- High prices
- Uneven food
- Cramped seating
The restaurant McCall’s Heartland Grill is a premier Steak House located in the vibrant city of Las Vegas, specifically in the charming Meadows Village neighborhood. As you step inside, you’ll immediately notice the inviting ambiance, highlighted by a cozy fireplace that sets a warm and romantic tone.
This spot offers a perfect blend of casual comfort and trendy sophistication, making it an ideal destination for your next dining experience.
Overview: Introducting McCall's Heartland Grill
McCall’s Heartland Grill offers a dining experience where the attentive staff often leaves a positive impression, contributing to a generally pleasant atmosphere. Many guests appreciate the effort put into making their visit comfortable and enjoyable.
However, the culinary journey at McCall’s Heartland Grill can be a mixed bag. While some find the steak offerings satisfying, others report inconsistencies in the food quality, and concerns about waiting time for service or the overall price point are sometimes raised.
Good
6.6
out of 10
670
Reviews
63.1%
Satisfaction
212
negative
35
neutral
423
positive
Overall, McCall’s Heartland Grill garners a Restaurant Score of 6.6 and a Customer Satisfaction of 63.1%. These figures suggest a generally mixed experience, leaning towards satisfactory for many, but not without areas for improvement.
This assessment is drawn from a substantial 670 customer opinions, with 423 positive remarks balancing against 212 negative ones. Looking closer, Service stands out as a strong point (7.3), often praised for attentiveness.
The Ambience also contributes positively (7.1) to the dining experience. However, the Food (6.5) receives a more average reception, and Value (4) is noted as a significant concern, indicating that many feel the pricing doesn’t always align with the overall offering.
What people like
- Attentive, friendly service
- Pleasant dining atmosphere
- Quality steak, prime rib
What people don't like
- Poor value for money
- Inconsistent food quality
- Uncomfortable seating arrangements
McCall’s Heartland Grill presents a mixed offering. While you can expect attentive service and a pleasant setting, be prepared for potential inconsistencies in the food and a price point that some find hard to justify.
It’s a place with clear strengths and notable weaknesses. With a Recommendation Score of 6.8, McCall’s Heartland Grill is worth considering if you prioritize good service and ambiance, and are willing to navigate potential culinary variations.
However, if value for money and consistent food quality are your top priorities, you might want to explore other options.
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Verdict: Our expert take on McCall's Heartland Grill
Food (6.5 out of 10)
mentioned by 95% of the guests
When it comes to the food, opinions are a bit of a mixed bag, with a score of 6.5 indicating an average experience, and customer satisfaction sitting at a mixed 61.1%. Based on 350 remarks, with 214 positive and 115 negative, many guests rave about the tender steak, delicious ribs, and the tasty mac and cheese, often highlighting the homemade Hawaiian rolls as a standout. However, not everyone leaves impressed.
Some diners found the steaks often inconsistent, with issues like being undercooked or overcooked, while others noted a general lack of seasoning or dry brisket. The poor food quality in some instances also left a sour taste for a portion of the patrons.
Food
350
Reviews
61%
Satisfaction
115
negative
21
neutral
214
positive
Rating distribution
What people like
- Delicious, tender food
- Great ribs, prime rib
- Tasty mac & cheese
What people don't like
- Steaks often inconsistent
- Food lacks flavor
- Poor food quality
Often praised
- foodMy experience at this restaurant was overwhelmingly positive, with very good food. The only reason I'm not giving it a perfect score is the inability to customize sides and similar options.
- steakthis is the stop for a steak.
- breadbread was soft, buttery and salty
- prime ribOrdered prime rib, was pleasantly surprised! Great texture & taste.
- BBQhad the steak and BBQ yummy
- FoodFood is also gorgeous
- calamariThe menu features a southern BBQ style with many seafood selections. We shared several appetizers: a bucket of shrimp, calamari, burnt ends, and artichoke dip. We also ordered the 20oz porterhouse and an assortment of sides.
- drinksthe drinks were on point. Handmade cocktails that tasted like they were made with the hands of a genius!
- ribsthe ribs were nice and saucy and fell off the bone
- Mac and CheeseOMG the Mac and Cheese was really too much to eat
Frequently criticized
- foodMy experience at this restaurant was extremely disappointing. Everything tasted like salt, to the point where I felt I should have just ordered a shaker of salt. There was no other taste discernible.
- steakHowever, the food was very underwhelming. Both the ribs and the steak were dry and hard to cut, making them uneatable. The baked beans were hard, as if not cooked to tenderness, and the brisket was also hard and dry.
- food qualityfood quality was a significant letdown
- wedge saladMy experience at the restaurant involved having the scallops and a wedge salad. The scallops were tasty, but I found the salad toppings weren’t evenly distributed. For the price, I felt it wasn’t really worth it and was expecting more.
- drinkswhich diluted our drinks of tea and lemonade
- breadbread look delicious but was dry
- brisketDriest brisket you will have in your life.
- prime ribprime rib that one of my family members got had a lot of fat
- steaksI have eaten better steaks at cheaper restaurants.
- 5 shrimponly 5 shrimp
If youre craving classic comfort food like ribs or mac and cheese, youll likely find something to enjoy here. However, be aware that the quality and consistency of dishes, especially steaks, can be a bit of a gamble.
Service (7.3 out of 10)
mentioned by 77% of the guests
Overall, the service here often shines, with a good score of 7.3 and a good customer satisfaction rate of 72.5%. Many guests rave about the friendly and attentive wait staff, with specific servers like Dean, Richard, and Mark often highlighted for their sparkling personalities and excellent recommendations. Out of 193 customer remarks, 140 were positive, praising the amazing service, quick drink refills, and warm welcomes.
However, not every experience is perfect, as 51 comments point to areas for improvement. Some guests encountered issues with long wait times, slow service, and servers who were inattentive or failed to check in regularly. There were also mentions of reservation problems and occasional rudeness, suggesting that consistency can sometimes be a challenge.
Service
193
Reviews
72%
Satisfaction
51
negative
2
neutral
140
positive
Rating distribution
What people like
- Friendly, attentive staff
- Knowledgeable servers
- Excellent recommendations
What people don't like
- Long wait times
- Inattentive service
- Reservation issues
Often praised
- serviceMy experience at this restaurant was positive overall. It's a reasonably priced steakhouse with good service. I particularly enjoyed the great steaks.
- server' Inside the casino, the place is decent. We had a good server and a small menu. My prime rib was good, and the mashed potatoes were excellent.
- Serviceeverything was great besides the food. One of the worst stakes
- staffFrom the moment we were greeted by two lovely ladies who made my date and I feel very special, to our departure, every aspect was exceptional. The staff engaged in polite and warm conversation. The menu and specials were all delicious, and the bartender crafted our specialty drinks to perfection.
- waiterour waiter, Dean. He was outstanding—super helpful, fun, and incredibly informative
- wait staffthe best wait staff I've ever had
- waitressFortunately, I had vouchers for $150. There was a gnat in my mom's Margarita, but our waitress gladly replaced the drink. I wished she had given us a free drink, but it's okay.
- DeanDean was our server, and gave us impeccable service
- Gigigive props to the bartender/ waitress, Gigi. She was a delight!
- bartenderthe bartender was friendly and helpful
Frequently criticized
- serviceService was sketchy good at first but steadily went downhill
- waiting timeWe have been done eating for like 15 mins no drinks no check
- reservationThe food alone would have earned a 5-star rating, but the service was unfortunately terrible. I had a reservation, which they were late for, and then I had to wait additional time. Our server barely stopped by to check on us.
- checkTook 30 minutes to get our check to leave
- server attentionserver ... had walked by several times already without acknowledging us
- staffNo one checked up on us
- wait timeThe food alone would have earned a 5-star rating, but the service was unfortunately terrible. I had a reservation, which they were late for, and then I had to wait additional time. Our server barely stopped by to check on us.
- ServiceService is not a priority at this restaurant
- bread basketdidn’t come back with the bread basket until we were almost done
- chefThe "chef" should be let go because anyone can microwave a meal.
If you're looking for a place with a high chance of friendly and attentive service, this spot is definitely worth considering. Just be prepared that, like any busy restaurant, there might be an occasional wait or a less-than-perfect interaction, but the positives generally outweigh the negatives.
Ambience (7.1 out of 10)
mentioned by 46% of the guests
Alright, let's talk vibes! The ambience here generally hits a good note, with a score of 7.1, though customer satisfaction sits at a more mixed 69%. Based on 84 customer remarks, with 58 positive and 17 negative, many guests loved the intimate and cozy space, praising the elegant dining atmosphere and the low lighting that often created a romantic feel.
The jazzy, easy listening pop music also contributed to a pleasant experience. However, not everyone was swept away. Some found the seating cramped, especially at a tiny two top, and a few mentioned the music could be loud, making conversation difficult.
There were also comments about the interior being dark inside and the gambling floor proximity detracting from the overall atmosphere, suggesting some areas might need a little fine-tuning.
Ambience
84
Reviews
69%
Satisfaction
17
negative
9
neutral
58
positive
Rating distribution
What people like
- Intimate, cozy space
- Elegant atmosphere
- Mellow music
What people don't like
- Cramped seating
- Loud music
- Casino proximity
Often praised
- atmosphereThe service was 5 star worthy, and they treated us very kindly. The atmosphere is a tad classy, so make sure to dress up a bit. I will definitely stop in again next time I'm in town!
- Atmosphereeverything was great besides the food. One of the worst stakes
- ambianceThank you, Lee, for a wonderful dining experience! The ambiance was fabulous 😊 Additional shout-outs to Tim, Chris, and Phoebe! Thank you all for a great evening!
- ambienceThe dinner itself was one of the most delicious we have ever had, a testament to the incredible chef. The ambience was wonderful, and even the General Manager visited our table to show he cared. Hands down, this is the best fine dining restaurant we have encountered, not just in Vegas, but anywhere.
- experiencemade such an amazing experience out of it
- placethe place was nice and clean
- amazing experienceSuch an amazing experience!
- atmosphere is enjoyablethe atmosphere is quiet and enjoyable
- atmosphere is quietthe atmosphere is quiet and enjoyable
- beautiful environmenta beautiful environment
Frequently criticized
- atmosphereatmosphere in this establishment was rather bland
- musicmusic is like 2000’s pop and it was loud
- areaI was looking for a dinner that wouldn't break the bank, so we chose McCall's. It's located in an older part of town with less traffic, though the area felt a bit intimidating with 'most scary people. ' Inside the casino, the place is decent.
- bigger tableHowever, the atmosphere was negatively impacted by our seating. Unfortunately, I did not ask for a bigger table, which was my mistake as the hostess sat us at a tiny two-top when lots of empty four-tops were available. We won’t go back as we were so cramped.
- boothsThe booths are quite narrow and a bit uncomfortable
- conversationcould not hear our server or have a conversation
- crampedUnfortunately, I did not ask for a bigger table, which was my mistake as the hostess sat us at a tiny two-top when lots of empty four-tops were available. We won’t go back as we were so cramped. Management needs to train hostesses better.
- dark insideIt is very dark inside
- fine diningOverall this place tries to be fine dining but falls short.
- gambling floor proximityOnly knock would simply be it's proximity to the gambling floor
If youre looking for a generally elegant and intimate setting with mellow music, youll likely enjoy the atmosphere here. Just be mindful of potential seating issues or noise if youre sensitive to those, especially if youre seated near the casino floor.
Value (4 out of 10)
mentioned by 28% of the guests
When it comes to value, some guests found things to appreciate, especially the happy hour deals and generally reasonable prices. Many felt their meal was well priced and ultimately worth the money, with 11 positive remarks highlighting these aspects. While the overall score for value sits at an average 4, there are definitely moments where your wallet will thank you.
However, the picture isnt entirely rosy, as indicated by a poor customer satisfaction of just 25.6%. A significant 29 negative comments out of 43 total experiences point to concerns about things being pricey or even overpriced for whats received. The automatic gratuity and feeling of an expensive disappointment also left many feeling that the value simply wasn't there.
Value
43
Reviews
25%
Satisfaction
29
negative
3
neutral
11
positive
Rating distribution
What people like
- Reasonable prices
- Great happy hour
- Worth the money
What people don't like
- Overpriced portions
- Automatic gratuity
- Expensive disappointment
Often praised
- happy hourIf you go at "happy hour" you get buy one get one free glasses of wine or beer
- priceAnd so reasonably priced
- pricesThe prices were reasonable.
- foodI felt the food was reasonably priced for the value we received
- meal for 3A meal foe 3 was under $250. It was worth it
- moneyworth the money!
- steakhouseReasonable priced steak house
- well pricedAll amazing well priced
Frequently criticized
- priceWhile the service was great, I found the value for money to be quite poor, especially concerning the food. I paid $18 for a wedge salad that was disappointing in its portion and ingredients. It barely had any bacon, tomatoes, or other nutrient-rich components.
- pricesFood quality did not match the prices
- 18% gratuityautomatically add 18% gratuity
- Kendall Jackson merlotcharge me $175 for a single glass of basic Kendall Jackson merlot
- Price per personSpent a lot for not even eating a quarter of my food
- amount I receivedtoo pricey for the amount I received
- basic Kendall Jackson merlotbasic Kendall Jackson merlot. The stuff is $30 a bottle
- billall in the bill was $100 for 2 drinks, calamari, baked potato and 2 entrees
- competitionWhile the food was generally OK, the prime rib was too fatty, and the whisky braised short ribs were served without sauce, which was a first. It doesn't quite measure up to the competition, and there are plenty of other options available.
- dollar amountFor the dollar amount, should be better quality meat
So, is it worth it? If youre savvy about catching happy hour deals or find specific items that feel reasonably priced, you might find some value. However, be prepared for potentially high costs, especially if youre not careful, as many guests felt the overall experience was quite overpriced for the quality.
How are the prices at McCall's Heartland Grill?
You’re looking at roughly 63 per person – reported by 97 diners. That puts it in the $61–$70 category. For a Steak House, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While many diners spend in this range, we also see a good number opting for more premium experiences, with a notable cluster of prices above $101.
Here’s a quick look at what guests spend per person, based on the latest 97 reviews.
How this restaurant’s value for money compares to similar spots in Las Vegas.
Considering its a Steak House in Las Vegas, we think the pricing feels quite fair. It offers a solid mid-range option, with room to splurge if youre feeling fancy.
Customer Reviews: what people think about McCall's Heartland Grill
Price per Person
- $61–$70
Visit Type
- Food Exploration
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
8
Good food, minor drink issue
My mom and I visited and had a good experience. The dinner cost around $175 without tip. Fortunately, I had vouchers for $150.
There was a gnat in my mom's Margarita, but our waitress gladly replaced the drink. I wished she had given us a free drink, but it's okay. OMG, the Mac and Cheese was really too much to eat; my mom commented, "did they serve us a whole box?
" 😀 The restaurant itself was nice and not busy. The website suggests making a reservation and adhering to a dress code, but we walked in before our reservation time, and the dress code wasn't strictly enforced. Hope this helps.
- Mac and Cheese9
- waitress8
- restaurant7
- Margarita3
Price per Person
- $61–$70
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Excellent Food, Service, and Atmosphere!
My experience at this restaurant was fantastic! The atmosphere was lovely, creating a very pleasant dining environment. The service was exceptionally good and friendly, making us feel very welcome.
Most importantly, the food was excellent and delicious. We had an amazing time and are very grateful for the wonderful experience!
- atmosphere9
- service10
- food10
Price per Person
- $31–$40
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
2
Disappointing Experience, Not Worth the Price
We came here for dinner with high expectations, thinking it would be a great place based on the initial impression. However, we were ultimately disappointed. We felt we should have eaten at Applebee's instead.
The food presentation was lacking, which was surprising given the 5-star price for what felt like a zero-star experience. Additionally, as a party of four, we were automatically charged a 25% gratuity. We now understand why the restaurant was empty.
We do not recommend this place.
- food presentation1
- price1
- gratuity1
Price per Person
- $71–$80
Visit Type
- Solo Dining
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Dinner
10
Salem is the Best Employee!
My experience at this restaurant was exceptional, largely due to the outstanding service provided by an employee named Salem. She is, hands down, the best employee here. Salem is incredibly sweet, kind, and possesses a beautiful young soul.
She is absolutely the best of the best, and I wish more establishments had people like her who truly know how to do their job. I have so much love for her. If a manager is reading this, please GIVE HER A RAISE!
She is the best employee ever!
- employee10
- service10
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Cold food, slow service, dark atmosphere
My experience at this restaurant was marked by very slow service. The food was cold, which was particularly disappointing as it was served on a hot plate. The atmosphere was very dark.
- service2
- food1
- atmosphere3
What McCall's Heartland Grill offers
Planning
- Accepts reservations
- Dinner reservations recommended
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
Popular for
- Dinner
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
- Bar onsite
Offerings
- Late-night food
- Hard liquor
- Happy hour drinks
- Wine
- Coffee
- Beer
- Happy hour food
- Cocktails
- Alcohol
Dining options
- Dinner
- Seating
- Table service
- Dessert
Service Options
- Dine-in
- Takeout
Parking
- Usually plenty of parking
- Paid parking garage
- Free parking lot
Atmosphere
- Romantic
- Cozy
- Casual
- Trendy
FAQs
What kind of dining experience awaits you at McCall's Heartland Grill?
At McCall’s Heartland Grill, you can anticipate a dining experience that is both romantic and cozy, yet also casual and trendy. You’ll find comfortable seating for dinner and dessert, complete with table service, all within a welcoming atmosphere that invites you to relax.
What unique features and offerings does McCall's Heartland Grill provide?
McCall’s Heartland Grill boasts a charming fireplace and an impressive selection of wines and beers from its great wine list and beer selection. You can enjoy happy hour drinks and food, late-night bites, and a full bar with cocktails and hard liquor. Free Wi-Fi is also available for your convenience.
How does McCall's Heartland Grill rate overall?
McCall’s Heartland Grill holds a **Restaurant Score** of **6.6** with **Customer Satisfaction** at **63.1%**. **Service** (7.3) and **Ambience** (7.1) are strong points, while **Food** (6.5) is average, and **Value** (4) is a significant area for improvement.
What are the strengths of McCall's Heartland Grill?
Guests frequently commend the attentive **service** and the pleasant **ambiance**. Many also enjoy specific dishes, particularly the **steak** and **prime rib** offerings.
What are the common complaints about McCall's Heartland Grill?
Customers often express concerns regarding the perceived poor **value** for money and inconsistencies in **food** quality, with some mentioning issues like **waiting time** or **cramped** seating.