Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Reviews
Satisfaction
The restaurant Soul Food Fantasy is an American Restaurant located in Orlando’s vibrant Parramore neighborhood. You can expect a casual atmosphere perfect for a quick bite or a relaxed meal.
They offer a diverse menu with small plates, complemented by a selection of wine and beer. Whether you’re looking for lunch, dinner, or just dessert, this spot provides a welcoming dining experience for everyone.
Soul Food Fantasy offers a generally pleasant dining experience, often praised for its clean establishment and a generally friendly staff. Many guests find the atmosphere quite relaxed, making it a comfortable spot for a meal.
However, some patrons have encountered challenges, particularly with inconsistent food availability and occasional issues with wait times, which can detract from the overall visit.
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Soul Food Fantasy earns an overall restaurant score of 5.9, placing it in the average category. Customer satisfaction stands at 51.7%, indicating a mixed reception among diners.
This assessment is drawn from 429 customer remarks, with 222 positive and 180 negative observations. Delving into specifics, the Ambience (6.9) is generally well-regarded, suggesting a comfortable setting.
However, both Food (5.9) and Service (5.9) hover around average, while Value (4.9) tends to be a point of contention, often falling below expectations.
With a Recommendation Score of 6, Soul Food Fantasy presents a mixed bag. If you’re seeking a relaxed setting and appreciate flavorful soul food, it might be worth a visit, especially if you’re not in a rush.
However, be prepared for potential inconsistencies in food availability and service speed. It’s a place that could satisfy, but also one where expectations around value and efficiency should be managed.
When it comes to the food, it seems like theres a bit of a mixed bag, with a score of 5.9 and customer satisfaction sitting at 50.3%. Many folks rave about the delicious "soul food" and "fresh" ingredients, often highlighting generous "portion sizes" and specific delights like "Candied Yams. " Based on 149 positive remarks out of 296 total comments, theres definitely some culinary magic happening here.
However, not everyone leaves completely satisfied. There are quite a few comments, 125 to be exact, mentioning issues with food being too salty or greasy, and some specific dishes like the Mac and cheese often lacked flavor or had other problems. It seems consistency might be a bit of a challenge, leading to some disappointing experiences.
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If youre craving classic soul food and dont mind a bit of a gamble, this spot could hit the mark, especially for those generous portions. Just be aware that while some dishes are praised, others might miss the mark on seasoning and consistency. Its worth a try if youre feeling adventurous, but manage your expectations.
When it comes to service, many guests have experienced truly friendly staff and amazing service, often highlighting great hospitality and professional interactions. With 48 positive remarks out of 87 total, its clear that many appreciate the effort, contributing to a 55.2% customer satisfaction rate, even though the overall service score sits at an average 5.9. However, the service isnt without its hiccups, with 37 negative remarks pointing to issues like excessive wait time and slow service.
Some customers also reported terrible customer service and unprofessional behavior, suggesting that consistency can be a challenge.
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Service here seems to be a bit of a mixed bag. While you might encounter genuinely friendly and helpful staff, be prepared for potential long waits or inconsistent customer service. If youre patient and lucky, youll have a great experience, but it's not guaranteed.
When it comes to the vibe, this spot generally hits the mark! The ambience scores a solid 6.9, and customer satisfaction sits at a respectable 70.8%. Many guests rave about the overall cleanliness and the pleasant atmosphere, often describing it as chill and relaxed.
Some even appreciate the convenient parking and the unique historic value of the place, making for a welcoming experience. However, not everyone was entirely thrilled. A few of the 24 customer comments, specifically 6, mentioned concerns about the atmosphere not always living up to expectations.
There were also some specific complaints about tables not being clean, and a couple of frustrating experiences with incorrect listed location information or the new location being unexpectedly closed. These are definitely areas where they could improve the overall experience.
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Overall, the ambience here is generally good, especially if you value a clean and relaxed setting. While there are some minor hiccups with consistency and location details, its likely worth a visit if youre looking for a pleasant atmosphere.
When it comes to value, some folks found a sweet spot! Many customers felt they got a good portion for the price, praising the reasonable prices and feeling they truly got their moneys worth. Out of 22 total opinions, 8 customers appreciated this aspect, contributing to an overall score of 4.9, which sits in the average range.
However, the customer satisfaction for value tells a different story, sitting at a poor 36.4%. A significant 12 opinions voiced concerns, with many feeling it was a rip off or simply overpriced. Issues like expensive meals and unexpected debit card charges left a sour taste, suggesting that for many, the value just wasnt there.
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If you're looking for value, it seems to be a bit of a gamble here. While some find the portions and prices reasonable, a notable number of customers felt it was overpriced for what they received. Proceed with caution, especially regarding potential extra fees and portion expectations.
On average, youll spend around $22 per person here, based on what 67 guests have shared. That puts this American Restaurant in the $21–$30 price category, which wed call comfortably mid-range. While the average is $22, it’s worth noting that most diners actually spend in the $11–$20 range, with a good number also in the $21–$30 bracket.
This suggests a nice mix, but generally, prices cluster around that sweet spot.
Here’s a quick look at what guests spend per person, based on the latest 67 reviews.
How this restaurant’s value stacks up against similar spots in Orlando.
Considering it’s an American Restaurant, we think the pricing feels pretty fair. It offers a solid mid-range option without breaking the bank, making it a good choice for many diners.