Highlights
- Great coffee
oChef » The Brass Fork – Las Vegas
The Brass Fork - Las Vegas
Photo from The Brass Fork
The Brass Fork at a glance
Las Vegas Centennial Hills
- 🍔 American Restaurant
$$
Price per Person $21–$30
mentioned by 61 of the guests
#120 out of 192 places to eat in Las Vegas
#4 American Restaurant out of 6 in Las Vegas
Good
6.4 out of 10
Food
Service
Ambience
Value
536
Reviews
59.3%
Satisfaction
Often praised
- Good Service
- Large Portions
- Quiet Atmosphere
Frequently criticized
- High Prices
- Long Waits
- Pest Issues
The restaurant The Brass Fork is a delightful American Restaurant located in the vibrant Centennial Hills neighborhood of Las Vegas. You will find a cozy and casual atmosphere perfect for any meal, from breakfast to late-night bites.
Known for its great coffee, it’s an ideal spot to start your day or enjoy a relaxing break. Whether you are looking for a quick bite or a full dining experience, this spot offers a welcoming environment.
Overview: Introducting The Brass Fork
The Brass Fork offers a generally pleasant dining experience, often praised for its comfortable and quiet atmosphere and overall cleanliness. Many find it a great place for various occasions, appreciating its 24/7 availability.
However, some visits to The Brass Fork have been marred by concerns like occasional fruit flies or a lingering cigarette smell, likely due to its location. There are also notes about perceived high prices and sometimes frustratingly long waiting times for service.
Good
6.4
out of 10
536
Reviews
59.3%
Satisfaction
176
negative
42
neutral
318
positive
The Brass Fork registers an overall score of 6.4, placing it in the average range, while customer satisfaction sits at a mixed 59.3%. This assessment is drawn from 536 customer observations, with 318 positive remarks balancing against 176 negative ones, indicating a somewhat divided experience among diners.
Looking closer at specific areas, Food (6.4) is generally considered average, despite being the most discussed aspect. Service (6.7) also lands in the average category, with many comments.
The Ambience (6.7) receives similar average marks. However, Value (4.9) stands out as a weaker point, falling into the poor category, suggesting that many feel the cost doesn’t quite align with the experience.
What people like
- Outstanding service
- Generous food portions
- Comfortable atmosphere
What people don't like
- Perceived high prices
- Unacceptable waiting times
- Occasional fruit flies
The Brass Fork presents a mixed experience, with some finding solid value in its offerings and attentive service. However, be prepared for potential inconsistencies in pricing and occasional environmental concerns.
It’s a place that might suit specific needs rather than being a universal crowd-pleaser. With a recommendation score of 6.6, The Brass Fork leans towards being a reasonable option for certain occasions.
If you prioritize consistent service and generous portions over strict budget adherence, it could be worth a visit, especially if you’re not in a rush.
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Verdict: Our expert take on The Brass Fork
Food (6.4 out of 10)
mentioned by 95% of the guests
When it comes to the food, opinions are a bit of a mixed bag, with a score of 6.4 indicating an average experience. However, theres plenty to celebrate, with 175 positive remarks out of 297 total. Many rave about the delicious Prime Rib, Classic Burger, and loaded nachos, often praising their generous portion size and rich flavors.
Dishes like chicken fried steak and Calamari fries also frequently earn high marks for being yummy and satisfying. On the flip side, the customer satisfaction of 58.9% suggests theres room for improvement. The 95 negative comments often point to concerns about portions becoming smaller, alfredo sauce being too thick, or fettuccine being bland.
Some guests also encountered cold fries, dry steak, or issues with prime rib quality, indicating inconsistency in preparation and presentation.
Food
297
Reviews
58%
Satisfaction
95
negative
27
neutral
175
positive
Rating distribution
What people like
- Delicious Prime Rib
- Flavorful Classic Burger
- Generous portions
What people don't like
- Smaller portions
- Bland, cold dishes
- Dry, tough steak
Often praised
- foodWhat truly impressed me was Chocolate's kindness; he performed a magic trick for my daughter after she lost her tournament, which amazed our entire table. Thank you for the great experience, awesome service, and great food!
- Classic BurgerWe decided to try this restaurant as we’ve been to this same named business at other locations around the valley. We ordered the Loaded Nachos, Classic Burger, and Panini Grill Cheese Sandwich, and everything was delicious. The service was great, and our waitress was extremely friendly.
- breakfastMy experience at this Santa Fe spot was generally positive, especially regarding the food. The breakfast was good, comparable to a high-end Denny's. However, the service was a significant drawback.
- portionsportions are very generous
- FoodFood & Service are the reasons for STARS!!!
- coffeeTheir coffee is what made my stay at the hotel more bearable. The staff mentioned they grind the coffee in house and is brewed fresh. Now I'm obsessed with this coffee and might be the sole reason I'll book another stay at the hotel.
- hash brownsIt was very well prepared, and I could tell the egg chef was passionate about their presentation. The hash browns were out of sight, being both crispy and buttery.
- Turkey DinnerWe appreciate the staff, having experienced most servers multiple times. While we've tried about 78% of the menu, some family favorites include the Hot Wings, Seafood Chowder in the Sourdough Boule, Mediterranean Chicken Pita, Grilled Salmon, Steak and Fried Shrimp, Chicken Parmesan, Turkey Dinner, and most breakfast items. A slight decline in Prime Rib quality has been noted, with smaller portions and more fat, though the overall quality remains good.
- mashed potatoesI had the Turkey Dinner, which was absolutely delicious. The Green Beans were incredibly fresh, and the mashed potatoes were super buttery. Our waiter, Manny, provided excellent care throughout our meal.
- mealThe best prime rib, all for $25 each! Service was outstanding, as was the meal.
Frequently criticized
- foodI witnessed customers having to approach the waitress themselves for to-go boxes due to the excessive wait time. The subpar food and the overall atmosphere left customers looking upset, unhappy, and very hungry. I am convinced their 4.
- mealFor $22. 50, while I don't expect perfection, this meal was a letdown with three strikes against it.
- friesI came to try the burger special, but the white waiter served it to me cold. The fries were also bland and warm.
- Belgium waffleThe waffle was not very tasty... it was somewhat raw in the center
- alfredo sauceI ordered it as a late-night eat, but the alfredo sauce was really thick and not as creamy as I expected. While it was visually pleasing, as you can tell from the picture, I was unable to finish the dish because the alfredo sauce was too thick to enjoy. I'm not sure what happened, as I've enjoyed many other dishes from The Brass Fork, but I will not be ordering this particular dish again.
- breadIt wasn't on English muffins rather a piece of bread?
- browniethe two most flavourless disgusting things ive ever eaten
- hash brownshash browns though were drown in whatever they cook them in
- mashed potatoesThe food was awful; the Reuben lacked 1000 island dressing and the sauerkraut tasted like sweet coleslaw. The French onion chop steak had no gravy, no onions, and the mashed potatoes were tasteless paste, despite the waitress confirming gravy choices. We returned the next day to speak with a manager.
- qualityover priced for the quality
Overall, the food here offers an average experience with mixed satisfaction. While many dishes, especially the Prime Rib and Classic Burger, hit the mark, be mindful of potential inconsistencies in portion sizes or dish temperature. It's worth a try for their standout items, but some menu choices might disappoint.
Service (6.7 out of 10)
mentioned by 77% of the guests
Many guests have enjoyed truly delightful service, with 110 positive remarks highlighting the friendly, attentive staff and efficient handling of orders. Terms like great customer service and fast and efficient frequently pop up, showcasing moments where the team really shines. The overall service score sits at a good 6.7.
Yet, it's not always smooth sailing. There are 56 negative comments pointing to frustrating waiting times, understaffed situations, and occasional issues with staff attitude, which can slow down service. This leads to a customer satisfaction of 63.6%, suggesting a mixed experience where consistency could use some work.
Service
173
Reviews
63%
Satisfaction
56
negative
7
neutral
110
positive
Rating distribution
What people like
- Friendly, attentive staff
- Quick, efficient service
- Accommodating large parties
What people don't like
- Long waiting times
- Inattentive, rude staff
- Understaffed situations
Often praised
- serviceMy experience at this restaurant was thoroughly enjoyable, marked by great service and a sensational French Onion Salisbury Steak. Our server, Berlin, was a big part of the positive experience.
- staffstaff handled a very large party very smoothly & graciously
- serverThe server we had was super nice, friendly
- ServiceThe best prime rib, all for $25 each! Service was outstanding, as was the meal.
- great serviceThanks once more for making our experience awesome, every time. Highly recommend - Good food, great price, great atmosphere, good people, great service. I highly recommend.
- serversservers becoming more friendlier, professional, and more attentive
- waitressWe ordered the Loaded Nachos, Classic Burger, and Panini Grill Cheese Sandwich, and everything was delicious. The service was great, and our waitress was extremely friendly.
- ChrisChris was wonderful, great service and attentative
- hostessGenevieve was the hostess and quite friendly and efficient
- managermanager actively on the floor helping servers and guests
Frequently criticized
- serviceHorrible service..horrible food We wanted take out and waited 35 minutes for a server to come to us
- waiting timeMy experience at this restaurant was quite disappointing. I waited an hour for someone to take my order, and I only received a drink. It was frustrating to see two people who arrived after me get their food.
- wait timewe waited 15 mins for a table. After ordering we waited 45 mins for our food.
- managerHe do not doing anything 😒. He prefer say the plate it is like small
- waitPortions are generous, especially for the eggs and bacon. The wait can be ridiculous, so I recommend getting it to go for a faster experience. The pastries are good too, though I wish they could be warmed up.
- waiterOnce the waiter brought us our food we didn't see him again
- apologyNo reaction or apology
- attitudeher attitude was unacceptable along with her service
- attitude and customer caretheir attitude and customer care has declined
- bar tenderno bar tender
If you catch them on a good day, youll likely enjoy friendly, efficient service. However, be prepared for potential waits or inconsistent attention, especially during busy times. Its a bit of a gamble, but often worth it for the positive interactions.
Ambience (6.7 out of 10)
mentioned by 25% of the guests
When it comes to the vibe, this spot offers a pretty mixed bag, with a score of 6.7 and customer satisfaction sitting at 64.7%. Many guests appreciate the peaceful and nice atmosphere, often highlighting the cleanliness and the convenience of being open 24/7. Out of 34 comments, 22 positive remarks frequently mentioned a good spot for conversation, comfortable booths, and great atmosphere. However, its not all sunshine and roses.
Some patrons noted issues like a cigarette smell from the nearby casino area, and a few even encountered fruit flies. While many found the cleanliness good, others felt it wasnt the nicest place theyd eaten. These 8 negative observations suggest theres definitely room for improvement in certain areas of the ambience.
Ambience
34
Reviews
64%
Satisfaction
8
negative
4
neutral
22
positive
Rating distribution
What people like
- Peaceful atmosphere
- Good cleanliness
- Open 24/7
What people don't like
- Cigarette smell
- Fruit flies
- Not always pristine
Often praised
- atmosphereThe atmosphere was comfortable and quiet
- noise levelIt wasn't as noisey as I expected. Quiet enough you could hold a decent conversation.
- placealways a great place to take family and friends
- 24/7appreciate that they are 24/7
- AtmosphereAtmosphere:5
- Tables and floorsTables and floors were nice and clean
- boothVery comfy booth
- cleanlinessThe service was good and the food was tasty. I also appreciated the fair prices and that the establishment was very clean.
- conversationQuiet enough you could hold a decent conversation.
- good spotalways a good spot for a quick breakfast
Frequently criticized
- atmosphereatmosphere normally at some point but today on febuary 19th 2024 we found ourselves sitting to eat and as soon as we start to eat we noticed there's a lot of fruit flies
- cigarette smellNow I'm obsessed with this coffee and might be the sole reason I'll book another stay at the hotel. The place reeked of cigarette but that's only because of the location it is in.
- cleanlinessIs it the cleanest or the nicest place you’ll eat? Nope.
- customerseveryone looks upset, unhappy and very hungry
- fruit flieswe noticed there's a lot of fruit flies therefore we ate fast
- nicest placeIs it the cleanest or the nicest place you’ll eat? Nope.
- seatingsat me outside with the other minorities
If youre looking for a generally peaceful and clean spot thats open all hours, especially for a quiet chat, it could be a good fit. However, if you're sensitive to smells or expect a pristine environment, you might want to manage your expectations.
Value (4.9 out of 10)
mentioned by 25% of the guests
When it comes to value, this place gets some love, with 11 positive remarks out of 32 total. Many customers appreciate the decent pricing and great price for the quality, feeling the food offers good value overall. The score for value sits at an 4.9, indicating an average performance.
However, value is a significant concern for others, with 17 negative comments. Many found the prices to be pricey or over priced, feeling the cost didn't match the quality. This sentiment contributes to a poor customer satisfaction of just 34.4%, indicating clear room for improvement.
Value
32
Reviews
34%
Satisfaction
17
negative
4
neutral
11
positive
Rating distribution
What people like
- Reasonable prices
- Good value for quality
- Fair pricing
What people don't like
- Expensive for quality
- Prices too high
- Overpriced menu items
Often praised
- pricesMy experience at this restaurant was absolutely amazing. I don't think the prices were unreasonable at all, especially considering the quality of the food. I had the steak with garlic fries, which was incredible.
- $25 eachWe all ordered the same meal. The best prime rib, all for $25 each! Service was outstanding, as was the meal.
- decent pricingI tried something different this time, the short ribs and pasta, and had mixed feelings about it, perhaps suggesting a different carb pairing. Overall, I will definitely come back for the great local food, decent pricing, and good friendly service at a place conveniently located near home. Plus, I didn’t feel sick afterwards.
- great priceThanks once more for making our experience awesome, every time. Highly recommend - Good food, great price, great atmosphere, good people, great service. I highly recommend.
- priceMy experience at the restaurant located inside the Sante Fe Hotel was excellent. The food was excellent and not too expensive, with generous portions and flavors that were on point. I also had an awesome server.
- valuefood is great for the Value
Frequently criticized
- priceincreased the price on all the items
- billThe only issue we encountered was with the checks; we asked for smaller, separate checks, but instead received one very large bill, which became its own challenge. We tried to rectify it, but they wouldn't redo the bill.
- pricesfound the prices to be a bit too high
- $15still paid $15 and didn't eat one morsel of food
- $22.50For $22.50 I don't expect the world but 3 strikes and your out
- Brass ForkBrass Fork is just higher priced Cafe.
- brass forkthe brass fork seems like they went from a gold/silver standard too brass
- costA family eating cheeseburger should not cost $70
- discountwe asked we let them know we ate so we get some kind of discount because we had eight fast and we did not really enjoy our food because of the fruit flies and there was no sort of discount they were not having it
- moneyTo make matters worse, the fries were served cold. Overall, the meal was not worth the money, and even the water was from the tap.
If you're looking for a good deal, you might find some pleasant surprises here, especially if you choose carefully. However, be prepared that many customers feel the prices are too high for what you get, so weigh your options to avoid disappointment.
How are the prices at The Brass Fork?
On average, you’ll spend around 27 per person – from 61 guests. That puts the restaurant in the $21–$30 category. For an American Restaurant, that’s mid-range, maybe slightly above.
While the average is 27, a good chunk of diners actually spend a bit less, often in the $11–$20 range. But don’t be surprised to see some folks splurging a bit more, pushing that average up!
Here’s a quick look at what guests spend per person, based on the latest 61 reviews.
Comparing value for money (price vs. Score) for this restaurant against similar spots in Las Vegas.
Overall, we think the pricing here feels pretty fair for an American Restaurant, especially considering its in Las Vegas. Its a solid mid-range option.
Customer Reviews: what people think about The Brass Fork
Visit Type
- Special Occasion
Service Type
- Dine-in
Meal Type
- Dinner
9
Yummy Food and Attentive Service on Thanksgiving!
My experience at the restaurant on Thanksgiving day was wonderful. The food was yummy, and despite having only one waiter, he was incredibly attentive. Thank you!
- food9
- waiter9
Visit Type
- Regular Visit
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
4
Good Food, Declining Service
I've eaten here before, but recently their attitude and customer care have declined. You show up and there's hardly anyone eating or it's half full, and they tell you it's an hour wait. Sounds like staffing and management problems.
The food is always good, but I'll be taking my $$$ elsewhere.
- food8
- attitude and customer care2
- staffing and management problems3
Price per Person
- $21–$30
Visit Type
- Regular Visit
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Long (31+ min.)
Noise Level
- Moderate
5
Service Disaster After Great First Visit
My previous experience at this restaurant was fantastic, with loved service and food. Even as someone who doesn't typically enjoy pancakes, I found their pancakes to be a must-try. I would have easily recommended this place and made it my regular breakfast spot, but today's experience was entirely different.
Our server, Anita, was initially absent, requiring the host to find her to get us started. The host even took our drink orders and delivered them while Anita was in the back, her distinct laugh echoing from the kitchen. This became a recurring theme.
When we finally ordered, the food arrived, but the steak knives were inadequate; they couldn't cut through the steak. Despite multiple attempts to get Anita's attention, she ignored us and returned to the kitchen to continue her conversation. I ended up eating my steak with my hands as she never returned.
After waiting another 15 minutes to order more food, the host again had to intervene, as Anita was nowhere to be found and was asked to attend to us. Anita eventually acknowledged us and stated I should have ordered everything at once if I wanted the special, a special I had waited 25 minutes to request due to her lack of attention. While I'm not upset about missing the special, her unacceptable attitude and service were beyond disappointing.
As a diner manager, I couldn't comprehend how she couldn't manage only three tables, yet blamed me for my timely ordering. I will try this place again, but if you get Anita, don't hesitate to hold her accountable. Her service was unacceptable for a hospitality-filled establishment.
- pancakes10
- food8
- host8
- service1
- steak2
- server attention1
Visit Type
- Food Exploration
Service Type
- Dine-in
7
Rude Waitress, Great Food
My experience at this restaurant was a mixed bag. While the food was excellent, with a rating of 4 out of 5, the service was unfortunately very poor. The waitress was rude, and it was evident she disliked her job.
However, the atmosphere was decent, rated at 3 out of 5.
- food8
- atmosphere6
- service2
- waitress1
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Cold food, cold service
My experience at this restaurant was disappointing. I was initially seated outside with other minorities. When I requested to be moved, the next available area was exclusively occupied by white patrons.
I came to try the burger special, but the white waiter served it to me cold. The fries were also bland and warm.
- burger special2
- fries3
- waiter3
What The Brass Fork offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
Offerings
- Late-night food
- Hard liquor
- Quick bite
- Wine
- Coffee
- Beer
- Cocktails
- Alcohol
Dining options
- Breakfast
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Cozy
- Casual
FAQs
Is The Brass Fork accessible for guests with mobility needs?
Yes, The Brass Fork ensures a welcoming experience for all. You will find a wheelchair accessible entrance, parking lot, seating, and restrooms, making it easy and comfortable for every guest to enjoy their visit.
What kind of dining experience and atmosphere can you expect at The Brass Fork?
You can expect a cozy and casual atmosphere at The Brass Fork, perfect for any time of day. They offer comprehensive dining options including breakfast, brunch, lunch, dinner, and dessert, all available with comfortable seating and table service. It’s a great choice for a quick bite or a relaxed meal.
How does The Brass Fork generally perform according to customer feedback?
The Brass Fork holds an overall score of 6.4, indicating an average experience. While Food (6.4), Service (6.7), and Ambience (6.7) are also rated as average, Value (4.9) is considered poor by many customers.
What do customers appreciate most about The Brass Fork?
Many customers highlight the comfortable and quiet atmosphere, the cleanliness of the establishment, and the outstanding service provided by the staff. The generous portions of food are also frequently praised.
What are some common complaints or drawbacks at The Brass Fork?
Frequent concerns include perceived high prices, which some feel don’t match the value, and occasional issues like long waiting times for service. Some also noted environmental issues such as fruit flies or a cigarette smell.