Highlights
- Live music
- Sports
- Great coffee
oChef » PLUS CAFE – Orlando
PLUS CAFE - Orlando
Photo from PLUS CAFE
PLUS CAFE at a glance
Orlando Lorna Doone
- 🥘 Haitian Restaurant
$$
Price per Person $31–$40
mentioned by 45 of the guests
#109 out of 163 places to eat in Orlando
#1 Haitian Restaurant out of 1 in Orlando
Good
6.3 out of 10
Food
Service
Ambience
Value
200
Reviews
59%
Satisfaction
Often praised
- Great Ambiance
- Haitian Cuisine
Frequently criticized
- Mixed Food
- High Cost
The restaurant PLUS CAFE is a vibrant Haitian Restaurant located in Orlando, specifically in the Lorna Doone neighborhood. You can look forward to an authentic culinary journey here, complemented by the lively atmosphere of live music.
This cozy and casual spot offers a welcoming environment where you can enjoy great coffee and a quick bite, making it a perfect destination for any time of day.
Overview: Introducting PLUS CAFE
PLUS CAFE offers a generally pleasant dining experience, often praised for its inviting `atmosphere` that makes many feel right at home. Guests frequently highlight the clean environment and convenient `parking options`.
However, some experiences suggest inconsistencies, particularly concerning the `food` quality and overall `customer service`. While many rave about specific Haitian dishes and the warm welcome from staff, others have encountered issues ranging from dry meat to dismissive interactions.
This creates a mixed impression, where positive elements like the vibrant `vibe` stand out against occasional operational shortcomings.
Good
6.3
out of 10
200
Reviews
59%
Satisfaction
81
negative
1
neutral
118
positive
PLUS CAFE registers an overall score of 6.3, placing it in the average category, with customer satisfaction at a mixed 59%. This assessment is drawn from 200 customer opinions, comprising 118 positive remarks and 81 negative observations.
The data reveals a restaurant with clear strengths and areas needing attention. The Ambience (9) stands out as excellent, consistently receiving high praise.
However, the Food (6.6) and Service (5.6) both fall into the average range, indicating a varied experience for diners. The most significant challenge appears to be Value (3.2), which customers frequently rate as poor, suggesting concerns about pricing and portion sizes.
What people like
- Inviting Atmosphere
- Authentic Haitian Flavors
- Convenient Parking
What people don't like
- Inconsistent Food Quality
- Poor Customer Service
- High Prices/Poor Value
PLUS CAFE presents a mixed bag, with its inviting atmosphere and some genuinely authentic Haitian dishes being strong draws. However, the inconsistent food quality, coupled with service issues and concerns over value, means it doesn’t consistently hit the mark for every diner.
With a recommendation score of 6.4, it’s a place worth considering if you prioritize a good vibe and specific Haitian flavors, but be prepared for potential inconsistencies in other areas. It might be best for a casual visit rather than a guaranteed culinary triumph.
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Verdict: Our expert take on PLUS CAFE
Food (6.6 out of 10)
mentioned by 100% of the guests
Alright, lets talk about the food here! Its a bit of a mixed bag, with a 6.6 score that leans average, and customer satisfaction sitting at a 63.2% mixed rating. Many folks rave about the authentic Haitian food, praising its great food quality, hot and well seasoned dishes, and often amazing portion size.
Out of 106 total opinions, 67 were positive, highlighting delicious items like Griot, Akra, and Grenadia juice. However, not everyone leaves happy. There are 39 negative opinions, with some customers encountering dry meat, burnt food, or even cold food.
Others were disappointed by small portion sizes or dishes like legume arriving with no meat, suggesting some inconsistency in quality and value.
Food
106
Reviews
63%
Satisfaction
39
negative
0
neutral
67
positive
Rating distribution
What people like
- Authentic Haitian flavor
- Delicious, fresh food
- Generous portion sizes
What people don't like
- Dry, tough meat
- Burnt or cold food
- Small, meatless portions
Often praised
- foodSe niche dwet! If you don't speak Creole, that means the food is great. My experience at this restaurant was fantastic, particularly with the food, which was rated a perfect 5.
- Haitian foodMy experience at Plus Cafe has been consistently excellent. I've been a loyal customer for years, and as a very picky Haitian, I can confidently say this place offers the best Haitian food in Orlando. It truly provides that familiar feeling of home, which is why I keep coming back again and again.
- pate kodethe best pate kode in Orlando
- AkraMy experience at the restaurant was fantastic! I always get the Griot dish, Akra, and a Grenadia juice. The Piklizzzzz was Omggg, not a lot of Haitian spots here make good pikliz.
- Grenadia juicea Grenadia juice
- Griot dishalways get the Griot dish
- Haitian restaurantI haven’t physically been there because I’ve been ordering online, but I can tell it’s very clean, this is coming from an extremely picky person 🫢. Since I’d moved out here, I’ve been having a hard time finding a good Haitian restaurant that serves good food until now. Keep up the good work guys, I’ll definitely be sending more customers your way.
- Haitian spotsone of the best haitian spots in orlando
- Pate kodePate kode, Absolutely delicious
- PiklizzzzzPiklizzzzz Omggg not a lot of haitians spots here make good pikliz... So good!!!!
Frequently criticized
- foodI didn't even trust eating the food because it wasn't good
- legumelegume it was extremely expensive with no taste and 1 piece of meat
- griotThe restaurant was dirty, the meat was dry, and the potato salad tasted like it was from two days ago. Although the pictures online looked good, I returned the dry griot and lost my money. I ended up going across the street to Popeyes.
- meatthe meat was extremely tuff
- BouletteBoulette is not supposed to look like small Italian meatballs.
- FoodFood:1
- Griot and plantainsGriot and plantains was dry and tough.
- Haitian partyThe Haitian party that they present is basically a breakfast patty for $10 and it wasn't even good because it was boiled eggs with hot dogs in it and pulled pork.
- Lalo with white riceFor my second order, I requested a Lalo with white rice. When I got home, I was disappointed to see there was no meat. I drove back to the restaurant and asked her why there was no meat.
- Legume dishI ordered Legume, paid $22 and it had no meat and big chunks of carrots.
If youre craving authentic Haitian flavors and generous portions, this spot might hit the mark, especially if you stick to their highly praised dishes. Just be aware that some experiences point to inconsistencies in food quality, with potential issues like dry meat or smaller portions. Its a bit of a gamble, but the highs seem pretty high.
Service (5.6 out of 10)
mentioned by 69% of the guests
Youll find many customers raving about the friendly service and great customer service, often highlighting the sweet and exceptional staff. With 30 positive remarks out of 58 total, theres definitely a bright side to the service experience, even if the overall score is an average 5.6 and customer satisfaction sits at a mixed 51.7%. However, it's not all sunshine.
A significant 28 negative remarks point to issues like rude customer service, long wait times, and poor service quality. Some experiences mention dismissive attitudes and messed-up orders, suggesting a need for improvement in consistency.
Service
58
Reviews
51%
Satisfaction
28
negative
0
neutral
30
positive
Rating distribution
What people like
- Friendly, sweet staff
- Great customer service
- Warm, welcoming service
What people don't like
- Rude customer service
- Long wait times
- Poor service quality
Often praised
- serviceThe service was warm, and the food tasted just like home
- customer serviceWhat really stood out, though, was the exceptional customer service
- peoplethe people there very nice
- staffThe staff was friendly, professional
- ServiceService:5
- Wait timeWait time:Up to 10 min
- best serviceMy experience at this restaurant was fantastic! I received the best service and enjoyed the great food. I particularly loved the awesome turkey and bananas.
- customer satisfactiondedication to both food quality and customer satisfaction
- fast and friendlyMy experience at this restaurant was fantastic! The customer service was great, and the staff were fast and friendly. The food was always cooked fresh to order.
- serverthe server very friendly
Frequently criticized
- customer serviceMy first order of legume was extremely expensive with no taste and only one piece of meat. They overcharge, and the customer service is horrible. The light-skinned lady at the front desk, who wears a scarf on her head, was very rude to me.
- orderEven forgot my order after 40 mins then brought it back burnt with no sauce.
- DoorDash orderswhen you order it on DoorDash you’ll order diri Kole and they’ll ignore it
- ServiceService:1
- attitudeThe attitude from the little dark skin was very dismissive and rude.
- bagcan I have. Bag . Her question was “ Did you bring a bag with you, you brought it like that”
- bell for serviceeverytime they rang the bell for service they were ignore for long periods of time
- familymy children didn't get experience m te vle ofri yo a
- front serviceThe front service lacked customer service and etiquette
- front staff ladyfront staff lady to gaslight me as she mentioned that they are usually that color
Service here seems to be a roll of the dice. While you might encounter a fantastic, friendly team, be prepared for the possibility of long waits or less-than-stellar customer interactions. Its worth a try if youre feeling lucky, but don't go in with sky-high expectations for consistent service.
Ambience (9 out of 10)
mentioned by 33% of the guests
Alright, lets dive into the ambience of this place! Its clear from the feedback that guests absolutely adore the setting, with an excellent score of 9 and a fantastic customer satisfaction rate of 95%. Out of 20 pieces of feedback, a whopping 19 were positive, highlighting the wonderful atmosphere, great vibe, and a familiar feeling of home.
Many also appreciated the cleanliness and convenient parking options. However, its worth noting that one piece of feedback mentioned the restaurant being dirty. While this is a single instance among many positive comments, its something to keep in mind.
Overall, the overwhelming sentiment points to a very welcoming and comfortable environment.
Ambience
20
Reviews
95%
Satisfaction
1
negative
0
neutral
19
positive
Rating distribution
What people like
- Welcoming atmosphere
- Great vibe
- Ample parking
What people don't like
- Dirty restaurant
Often praised
- atmospherethe atmosphere made me feel right at home
- placeThe place is clean
- Parking optionsParking options:Free parking lot
- Parking spaceParking space:Plenty of parking
- ambienceAmbience is amazing
- cleanlinessThe food is super delicious and fresh. I haven’t physically been there because I’ve been ordering online, but I can tell it’s very clean, this is coming from an extremely picky person 🫢. Since I’d moved out here, I’ve been having a hard time finding a good Haitian restaurant that serves good food until now.
- feeling of homefamiliar feeling of home
- vibeGreat vibe.
Frequently criticized
- restaurantThe restaurant was dirty
If you're looking for a spot with a fantastic atmosphere, a clean feel, and easy parking, this place seems like a winner. The ambience alone makes it worth checking out, promising a comfortable and welcoming experience.
Value (3.2 out of 10)
mentioned by 27% of the guests
Despite an overall score of just 3.2 for value, and a low customer satisfaction of 12.5%, a few diners did find some bright spots. Out of 16 comments, 2 positive remarks highlighted instances where the restaurant truly delivered on value and offered a good price for their dinner experience. However, the overwhelming sentiment points to significant concerns.
With 13 negative comments out of 16, many guests felt they didnt get their moneys worth. Frequent complaints centered on high prices and the perception that Everything was expensive, leading to a feeling of not getting value for money or even a pricing discrepancy.
Value
16
Reviews
12%
Satisfaction
13
negative
1
neutral
2
positive
Rating distribution
What people like
- Delivered on value
- Fair dinner pricing
What people don't like
- High prices
- Small portions
- Poor value for money
Often praised
- priceThe atmosphere was also very enjoyable, scoring a 4. I had a wonderful dinner experience with a price range of $10–20 per person.
- valuetruly delivered on value
Frequently criticized
- pricethis Lalo was $32 with tax (ridiculous)
- pricesThe price is high and they are giving smaller portions.
- $65I just feel like I donated $65 to this restaurant
- EverythingEverything is expensive
- lunch specialpromote a lunch special that they don’t do
- money or timeWasnt worth the money or time.
- pricing discrepancysomehow ended up apyong 70$ for 1 fish
- pâté kodepâté kode is $10 without explanation
- value for moneyI did not feel like I got my moneys worth.
If youre considering this spot, be prepared for a potentially high bill that many feel doesnt match the portions or overall experience. While a few found specific items to be a good deal, the general consensus suggests you might not feel you got your money's worth.
How are the prices at PLUS CAFE?
You’re looking at roughly $37 per person – reported by 45 diners. That puts it in the $31–$40 category. For a Haitian Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the bigger picture, while this spot is in the $31–$40 range, many other prices in the market actually cluster more around the $11–$20 and $21–$30 marks. This suggests a bit of a premium experience compared to some of the more budget-friendly options out there.
Here’s a quick look at what guests spend per person, based on the latest 45 reviews.
How this restaurant’s value stacks up against similar spots in Orlando.
We think the pricing here feels fair for a mid-range Haitian spot, especially if theyre offering a great experience or generous portions. Its a solid choice if youre looking for quality and dont mind paying a little extra.
Customer Reviews: what people think about PLUS CAFE
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
8
Good food, initial skepticism overcome
I was skeptical at first, but my wife and I enjoyed the food. Overall, it's good food with no complaints. We'd rate it 8/10.
- food8
- skeptical3
Visit Type
- Casual Outing
Service Type
- Dine-in
9
Delicious Food, Friendly Service!
My experience at the restaurant was fantastic! The food was really good, and I was impressed by the friendly service. The atmosphere was comfortable, making for a pleasant dining experience.
Whew, that food was great! 😍
- food10
- people9
- place9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Great Food and Service!
My experience at Patè Kode was fantastic! The food was so good and the portions were HUGE. The service from Pèpè was also excellent; they were so nice and helpful.
I will definitely be back soon!
- food10
- service10
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Delivery
Meal Type
- Lunch
5
Good soup, tough meat, high price
My experience involved ordering a soup for lunch. The flavor of the soup was really good, but the meat was extremely tough. I also received two dumplings.
For $20, I was expecting more.
- soup flavor8
- meat2
- price3
Price per Person
- $21–$30
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Lunch
1
Cold, Nasty, and Not Fresh Food
My experience was extremely disappointing. I ordered food through Uber Eats, and what I received was cold, nasty food. Nothing about it was fresh, and the false presentation was a shame.
I wish I could have posted a picture to show how bad it was.
- cold food1
- nasty food1
- fresh food1
What PLUS CAFE offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Crowd
- Family-friendly
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
- Bar onsite
Offerings
- Late-night food
- Salad bar
- Quick bite
- Coffee
- Small plates
- Happy hour food
- Alcohol
Dining options
- Catering
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Cozy
- Casual
FAQs
What kind of dining experience can you expect at PLUS CAFE?
At PLUS CAFE, you can anticipate a cozy and casual atmosphere perfect for enjoying Haitian cuisine. You will find options for breakfast, lunch, and dinner, along with desserts and small plates. The experience is enhanced with live music and sports, making it a lively spot for a quick bite or a relaxed meal.
Are there convenient service and accessibility options available at PLUS CAFE?
Yes, PLUS CAFE offers flexible service options including dine-in, takeout, and delivery to suit your needs. For your convenience, there is free street parking and a free parking lot, usually with plenty of space. The restaurant also features a wheelchair accessible entrance and parking lot, ensuring easy access for everyone.
How does PLUS CAFE generally rate among customers?
PLUS CAFE holds an overall score of 6.3 with 59% customer satisfaction. While its Ambience (9) is highly regarded, Food (6.6) and Service (5.6) are considered average, and Value (3.2) is a significant area of concern.
What aspects of PLUS CAFE do customers appreciate most?
Customers frequently praise the welcoming atmosphere, often describing it as having a “familiar feeling of home” and a “Great vibe.” The restaurant’s cleanliness and convenient parking options are also commonly highlighted positives.
Are there common concerns regarding PLUS CAFE's pricing and value?
Yes, value is a recurring concern, with many customers noting “high prices” and “smaller portions.” Some opinions suggest that certain dishes were “extremely expensive” and did not offer sufficient “value for money.”