Highlights
- Live music
- Great wine list
oChef » Ula – San Francisco
Ula - San Francisco
Photo from Ula
Ula at a glance
San Francisco Union Square
- 🥘 Spanish Restaurant
$$
Price per Person $71–$80
mentioned by 95 of the guests
#1508 out of 2403 places to eat in San Francisco
#3 Spanish Restaurant out of 3 in San Francisco
Good
7.2 out of 10
Food
Service
Ambience
Value
637
Reviews
69.2%
Satisfaction
Often praised
- Elegant ambiance
- Quality cuisine
Frequently criticized
- Value issues
- Extra charges
The restaurant Ula, a Spanish restaurant nestled in San Francisco’s vibrant Union Square, invites you to an unforgettable dining experience. You’ll discover a truly engaging atmosphere, enhanced by the captivating rhythm of live music.
This spot is perfect for those seeking an upscale yet cozy setting, where every detail contributes to a romantic and trendy ambiance. Prepare to be charmed by its unique blend of culinary excellence and entertainment.
Overview: Introducting Ula
Ula offers a visually striking experience, with many guests praising its captivating atmosphere and unique decor that sets a sophisticated tone. The culinary offerings are generally well-received, with a variety of dishes that impress.
However, some diners have noted concerns regarding the overall price point and additional charges. Despite these pricing considerations, the dedicated staff often contributes positively to the dining experience, making guests feel welcome and attended to.
While the setting and flavors stand out, potential visitors should be mindful of the cost structure before settling in for a meal.
Good
7.2
out of 10
637
Reviews
69.2%
Satisfaction
177
negative
19
neutral
441
positive
Ula achieves a respectable Restaurant Score of 7.2, indicating a generally good dining experience, though customer satisfaction sits at a more mixed 69.2%. This suggests that while many find it enjoyable, a significant portion of guests have reservations.
These insights are drawn from over 600 customer observations, with 441 positive experiences balancing against 177 negative ones. The restaurant’s Ambience (8.3) is a clear standout, consistently earning high marks for its design and feel.
The Food (7.4) also performs well, offering a satisfying culinary journey. Service (7.0) is rated as good, with staff generally providing attentive care.
However, Value (2.9) is a notable weak point, frequently cited as a concern by patrons.
What people like
- Stunning interior design
- Delicious, varied dishes
- Attentive, welcoming staff
What people don't like
- High price point
- Automatic service fees
- Small portion sizes
If you prioritize a visually stunning setting and well-prepared dishes, Ula is certainly worth considering. Its strong points in atmosphere and food quality make for a memorable occasion, especially if you’re looking for a place with a distinct character.
The Recommendation Score of 7.3 reflects this potential for a positive experience. However, be prepared for the cost, as the value proposition is a consistent area of concern for many.
It’s a destination that delivers on aesthetics and taste, but those sensitive to pricing and additional fees might find it less appealing.
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Verdict: Our expert take on Ula
Food (7.4 out of 10)
mentioned by 95% of the guests
The food at this spot generally hits the mark, boasting a good score of 7.4 and a solid customer satisfaction rate of 73.2%. With 219 positive opinions, many guests rave about the delicious and inventive appetizers, highlighting the great food and Mediterranean food offerings, especially the tapas selections. It seems theres a wide array of options to please most palates.
However, out of 299 total pieces of feedback, 69 negative comments suggest some areas for improvement. Some diners found the portions to be small, while others noted a lack of flavour or even described the quality as microwaved. There were also mentions of overcooked' items, indicating occasional inconsistencies in execution.
Food
299
Reviews
73%
Satisfaction
69
negative
11
neutral
219
positive
Rating distribution
What people like
- Delicious dishes
- Inventive appetizers
- Diverse menu
What people don't like
- Small portions
- Lack of flavor
- Overcooked food
Often praised
- foodMy experience at this restaurant was largely positive, with incredible food and a wonderful atmosphere. The appetizer, featuring tomatoes and burrata cheese, was fantastic.
- drinksMy experience at the restaurant was a perfect classy brunch experience before seeing a show. The service was great, as well as the food and drinks.
- dishesWe ate a Green Salad, Tuna Tartare, and Lamb Chops. The dishes were tasty and well-cooked, but the portions were very small. Without dessert or wine, the bill came to $190, which included a rather unwelcome 20% tip.
- tapasMy experience at this restaurant was wonderful. We enjoyed excellent tapas and drinks, perfect for before or after a show. The lovely environment, which retains the charm of old Farallon, made our Sunday happy hour a real treat.
- paellaEvery dish we tried was absolutely amazing. We enjoyed the lamb meatballs, crab cakes, octopus, garlic shrimp, fig toast, paella, and bread pudding. The food received a perfect score of 5, and the atmosphere was also rated a 5.
- FoodFood:4
- appetizersWe had delicious appetizers (fig toast, rice balls, and beet salad.
- beef tartareThe beef tartare was the most unique dish I have ever tried.
- branzinoDinner was branzino, salmon and scallops. The dishes were excellent
- lamb chopsLocated at 450 Post Street near Union Square, Ula specializes in seafood, grilled meats, handmade pasta, and tapas, with excellent options for vegetarian, vegan, and gluten-free diets. I particularly enjoyed the signature dishes like the octopus salad, tuna tartare, eggplant carpaccio, and lamb chops. The interior is a feast for the eyes, featuring a maximalist art-deco design with maritime-themed décor that creates a warm and romantic atmosphere.
Frequently criticized
- foodgot better food, price and service then what we got here
- cocktailthe cocktail we ordered was really disappointing
- drinksTo add to the disappointment, an automatic 20% service charge was applied to a table of 2, which felt like a response to consistently poor tips. While I appreciate the manager's attempt to rectify the situation by comping our drinks after we explained they were room temperature and too sweet, it did seem as if they were accustomed to similar complaints. The restaurant was notably empty on a Friday evening.
- food qualityDespite only having 4 tables occupied, we were forced to wait 15 minutes just to be seated. The former glorious Farallon Restaurant has been tainted with poor mediocre quality food and drinks. The sauces were tasteless, with no attempt to be unique or creative in taste or presentation.
- ravioliWe faced an agonizing hour-long wait for our food. To make matters worse, the ravioli was horribly undercooked, and the other entree we received was not what we had ordered. Our server was largely absent, only reappearing to deliver the check after bringing our drinks.
- vegan optionsWish they had more vegan options
- Mitcheladathey do not serve Mitchelada, even though one was in a menue
- QualityQuality is a joke
- beef carpaccioCarpaccio de bœuf en viande haché au lieu d'être tranché
- beerwarm beer once it touches the table
If youre seeking a place with generally good food and a diverse menu, particularly for tapas and Mediterranean options, its definitely worth considering. Just be aware that some experiences mention small portions or occasional inconsistencies in flavor and cooking.
Service (7 out of 10)
mentioned by 79% of the guests
Alright, lets talk service! This spot generally hits a good note with a score of 7, though customer satisfaction sits at a mixed 65.2%. Many guests, 105 out of 161 comments, raved about the attentive and friendly staff, with shout-outs to specific waiters like Kacey and Bruce Young.
The owners personal attention, restaurant tours, and overall impeccable service truly made many feel welcomed and special. However, it's not always smooth sailing. About 54 comments pointed to areas needing improvement, including instances of slow service and long waiting times for orders or the bill.
Some experienced a lack of attentiveness, forgotten drink orders, or even felt rushed and unwelcomed by certain staff members, suggesting inconsistency in the overall service experience.
Service
161
Reviews
65%
Satisfaction
54
negative
2
neutral
105
positive
Rating distribution
What people like
- Attentive, friendly staff
- Owner's personal touch
- Impeccable service
What people don't like
- Slow service
- Lacking attentiveness
- Order mistakes
Often praised
- serviceIt's a great place to go post or pre-show if you are enjoying the near and next door theaters. We popped in right after a matinee and were treated to a lovely table, great service, and great - larger plate Tapas. We took advantage of their Happy Hour from 3-5 Daily.
- staffThe interior is stunning, exuding a sophisticated, warm, and inviting ambiance that made the whole experience even more special. The staff were attentive and welcoming, making us feel right at home. I can’t wait to return on my next trip to San Francisco.
- serverBJ our server was insightful and charming.
- ServiceService:5
- bartenderHowever, the service was lacking. Our waitress was very kind, as were the bartender and manager. But, they forgot to make/bring my husband's drink (twice) and mine (once).
- ownerMy experience at Ula was an absolute must-go! We visited on an unusually quiet Monday, which provided a fantastic opportunity to chat with Neeraj, the owner. He gave us a tour of the restaurant, highlighting its old Hollywood glamor, which was truly fantastic.
- waiterOur waiter was REALLY kind and attentive.
- teamlovely team to greet us and serve
- AlexAlex was very attentive throughout our dinner
- BJBJ our server was insightful and charming.
Frequently criticized
- serviceTerrible service! The server acted like it was a huge imposition
- waiting timeMy experience at the restaurant was sadly a big disappointment. Despite only having 4 tables occupied, we were forced to wait 15 minutes just to be seated. The former glorious Farallon Restaurant has been tainted with poor mediocre quality food and drinks.
- ServiceServer informed is that even dishes that said vegan were not
- orderOur order was not taken until after 8:30
- staffstaff were moving tables and bars while we dined
- attentivenessThe food was great, a definite highlight of our visit. However, the service lacked a bit of attentiveness. With multiple staff members attending to us, it became unclear who our server was, leading to delays in ordering and needing to request basic items like refills and silverware.
- bad reviewsmost of their bad reviews include a reply from management that bad service is “not their norm”
- bartender languagedidn’t speak English enough to take our food or drink orders
- billI asked for the bill from four different people and it took 45 minutes
- businessthe values your business.
If you catch them on a good day, you'll likely experience fantastic, attentive service that makes your visit memorable. However, be prepared for the possibility of slower service or occasional attentiveness issues, especially during busy times, which could impact your overall experience.
Ambience (8.3 out of 10)
mentioned by 75% of the guests
When it comes to ambience, this spot truly shines! With a strong score of 8.3 and a customer satisfaction rate of 84.7%, its clear most diners are captivated. Out of 131 opinions, a whopping 111 rave about the stunning architecture, unique decor, and romantic vibe, often highlighting its nautical theme and art-deco design.
It sounds like a truly gorgeous and memorable place to dine. However, its not entirely without its quirks, as 17 opinions point out. Some found the noise level a bit loud or the music inappropriate, while others mentioned awkward seating arrangements or an empty space that felt strange.
A few noted inconsistent lighting, suggesting there might be a few minor kinks to iron out for a perfectly seamless experience.
Ambience
131
Reviews
84%
Satisfaction
17
negative
3
neutral
111
positive
Rating distribution
What people like
- Stunning architecture
- Unique decor
- Romantic atmosphere
What people don't like
- Loud music
- Awkward seating
- Inconsistent lighting
Often praised
- atmosphereWe enjoyed a lovely evening, trying several dishes including the beef tartare, a shrimp dish, my filet mignon, and Ethan's lamb dish. I was particularly impressed with the architecture, atmosphere, and decor. All the dishes we tried were delicious.
- ambianceUpon discovering Ula Lounge in San Francisco in winter 2022, I was immediately captivated. The inviting openness of the front lounge, uniquely decorated with gorgeous details, exudes cool and class from the moment you step in. The notable and memorable staff enhance the experience, leading to exquisite dishes with a range of flavors, variety, and unbeatable presentation.
- decorWe enjoyed a lovely evening, trying several dishes including the beef tartare, a shrimp dish, my filet mignon, and Ethan's lamb dish. I was particularly impressed with the architecture, atmosphere, and decor. All the dishes we tried were delicious.
- interiorThe interior? A whimsical blend of jellyfish-inspired lights
- restaurantBeautiful restaurant!
- AtmosphereAtmosphere:5
- architectureThe architecture is stunning
- musicFrom the music to the mosaic ceiling, the restaurant gave a very beautiful atmosphere.
- placethe place it was great and chill
- settingThe setting was lovely
Frequently criticized
- lightingsome of the ceiling lights weren't working and one was flickering
- atmospheredidn't give me a fancy romantic night on the town dinner atmosphere
- customersfew customers in the restaurant on Friday night
- empty spacecompletely empty with semi loud
- experienceNot at all the experience we were lead to believe we’d get
- lightslights turned all the way up.
- loud and inappropriateThey were very loud and inappropriate
- parkingParking may be an issue
- place is filthythe place is filthy, spider webs everywhere
- pop songsThe restaurant itself is super cool; whoever themed it appears to have put a lot of work into it, and it's beautiful. It was just strange to be in such a big, completely empty space while about to spend a lot of money, with semi-loud, top-hit, annoying pop songs filling the air. It didn't give me the fancy romantic night on the town dinner atmosphere I was looking for.
If you're looking for a restaurant with truly captivating and unique surroundings, this place is definitely worth a visit. While a few minor issues like noise or seating might pop up, the overall stunning atmosphere makes it a strong contender for a memorable dining experience.
Value (2.9 out of 10)
mentioned by 28% of the guests
When it comes to value, it seems there are a few bright spots! Some guests found the experience very affordable, especially praising the Happy Hour deals and good price point for certain items. With 6 positive remarks out of 46 total, it's clear that some found specific aspects, like happy hour, to be a real treat.
However, the overall sentiment for value is quite challenging, with a poor score of 2.9 and customer satisfaction at a low 13%. A significant 37 negative comments highlight concerns about the high price, various service charges, and added tips. Many felt the offerings were overpriced for small portions and simply not worth the money, often citing unexpected fees on the bill.
Value
46
Reviews
13%
Satisfaction
37
negative
3
neutral
6
positive
Rating distribution
What people like
- Affordable happy hour
- Good price point
What people don't like
- Overpriced food
- Excessive service charges
- Small portions
Often praised
- Happy Hourtook advantage of it. The Hemingway Daiquiri, Sancerre and Espressotini were all good sized poors.
- affordableIt is very affordable
- happy hourhappy hour on Sunday was a treat
- items we didn’t likethe items we didn’t like were removed from the bill
- price pointThey also forgot to make/bring my entrée which was the most surprising. For the price point, the atmosphere was spot on, the food was close (late and a few sandy oysters), but the service needs elevation.
- quality and servicematched by the quality and service
Frequently criticized
- priceThe setting was lovely and I would rate higher for that, but the food was really disappointing and way over-priced for what it was. There was a lack of flavour, and it just seemed a little pretentious.
- pricesI rarely feel compelled to write reviews, but I felt obligated to share my experience given the price point. Unfortunately, the prices were misaligned with quality and taste. Even more unfortunately, the service was the worst I have had in several years.
- service charge20% service charge was automatically applied without prior notice
- service feeanother 20% service fee is just taking advantage of people
- tipThe dishes were tasty and well-cooked, but the portions were very small. Without dessert or wine, the bill came to $190, which included a rather unwelcome 20% tip. It felt a bit expensive, but that's typical for the USA.
- 20% service chargean automatic 20% service charge was applied
- 20% service fee20% service fee for all customers
- 20% tipthey automatically added 20% tip (just a table of two) with no prior notice
- ParkingParking is always a big challenge in SF, you must be luck to find one in good price
- SF feeAdding mandatory 5% SF fee
If you're considering this spot, be very mindful of the bill; many found it to be quite expensive with unexpected charges. While happy hour might offer some relief, overall value is a major concern that could lead to disappointment.
How are the prices at Ula?
On average, you’ll spend around 80 per person – from 95 guests. That puts the restaurant in the $71–$80 category. For a Spanish Restaurant, that’s mid-range, maybe slightly above.
While the average sits here, we see a wide spread in what people spend. Many guests actually opt for a more premium experience, with a good number spending over 100$.
Here’s a quick look at what guests spend per person, based on the latest 95 reviews.
A look at how this restaurant’s value for money compares to similar spots in San Francisco.
Considering the range of spending, with many guests choosing options above 100$, we’d say the pricing positions this Spanish restaurant as a higher-end experience in San Francisco. It seems to cater to those looking for a more substantial or luxurious meal.
Customer Reviews: what people think about Ula
Visit Type
- Tourist Experience
Service Type
- Dine-in
10
Spectacular Food, Ambiance, and Service
My experience at Ula was spectacular from start to finish. The food was exceptional, the ambiance was beautiful, and the service was outstanding. If you're seeking an elevated yet comfortable dining experience in San Francisco's Union Square, Ula is a definite winner.
I highly recommend it.
- food10
- ambiance9
- service10
Price per Person
- $31–$40
Visit Type
- Tourist Experience
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Delicious Lamb Near Union Square
What a great experience! The lamb was absolutely delicious. The service was good, and it turned out to be a nice discovery close to Union Square.
- lamb10
- service8
Visit Type
- Tourist Experience
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
1
Terrible Service, Disappointing Experience
My experience at Ula was marred by terrible service. The server acted as if our presence was an imposition. She brought all the small plates at once, resulting in the shrimp becoming cold and gross by the time we could eat it.
When we requested to speak with the owner/manager, we were told he had gone home, only for him to reappear as we were leaving, offering to 'make it right' if we returned the next night. This was not an option as we were departing the following day, and we would not have returned under any circumstances. Adding to the insult, a 20% tip was automatically added for a table of two without prior notice, with the server stating 'everybody's doing it.
' Their website did not mention this policy. While management often replies to negative reviews online, stating that bad service is 'not their norm' and will be 'addressed, ' it's clear nothing changes. There are too many great restaurants in San Francisco to waste time and money here.
- service1
- small plates2
- owner/manager1
Visit Type
- Food Exploration
Service Type
- Dine-in
3
Beautiful Ambiance, Poor Food & Service
We chose this place because of its design and rating. The atmosphere and decor are truly beautiful, and the lady who welcomed us at the entrance was very kind. However, the cocktail we ordered was really disappointing, and the food was unfortunately below expectations.
The service was also quite poor. Only one blonde lady who served us was polite and attentive — she was genuinely kind and helpful. On the other hand, one of the waiters spoke to us very rudely, even leaning on our table while talking.
Despite the venue’s lovely ambiance, both the service and the food quality were well below average. I do appreciate that the items we didn’t like were removed from the bill, which was a thoughtful gesture.
- atmosphere and decor9
- blonde lady8
- items we didn’t like8
- cocktail2
- food2
- service2
Price per Person
- $100+
Visit Type
- Romantic Date
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Ula: Refined Mediterranean Dining
My experience at Ula Restaurant & Tapas Bar in San Francisco was a delightful Mediterranean-European seafood dining adventure. Located at 450 Post Street near Union Square, Ula specializes in seafood, grilled meats, handmade pasta, and tapas, with excellent options for vegetarian, vegan, and gluten-free diets. I particularly enjoyed the signature dishes like the octopus salad, tuna tartare, eggplant carpaccio, and lamb chops.
The interior is a feast for the eyes, featuring a maximalist art-deco design with maritime-themed décor that creates a warm and romantic atmosphere. The Jellyfish Bar is a casual spot for drinks and tapas, offering a selection of cocktails and wine. The service was attentive and the ambiance was stylish and intimate, making it ideal for romantic dinners or special occasions.
While the food quality, especially the seafood and tapas, was high, the service can be slow during peak hours. Overall, Ula offers a refined Mediterranean dining experience in central San Francisco.
- seafood9
- tapas9
- vegetarian options8
- service can be slow4
What Ula offers
Planning
- Accepts reservations
- Dinner reservations recommended
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Transgender safespace
- Tourists
- LGBTQ+ friendly
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
- Bar onsite
Offerings
- Healthy options
- Hard liquor
- Late-night food
- Happy hour drinks
- Salad bar
- Vegan options
- Wine
- Coffee
- Beer
- Small plates
- Happy hour food
- Cocktails
- Organic dishes
- Halal food
- Vegetarian options
- Alcohol
Dining options
- Catering
- Breakfast
- Counter service
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Curbside pickup
- Dine-in
Pets
- Dogs allowed
Parking
- Usually difficult to find a space
- Paid parking lot
- Paid street parking
Atmosphere
- Upscale
- Romantic
- Cozy
- Trendy
FAQs
What kind of atmosphere and dining options does Ula Restaurant & Tapas Bar offer?
At Ula, you can expect an upscale, romantic, cozy, and trendy atmosphere perfect for any occasion. You’ll find diverse dining options including lunch, dinner, and dessert, all available with comfortable table service and seating. Catering services are also provided for your special events.
Are there specific dietary accommodations or unique offerings at Ula?
Ula caters to various dietary needs with healthy options, vegan options, vegetarian options, organic dishes, and even Halal food. Beyond the main menu, you can enjoy small plates, late-night food, and a fantastic happy hour featuring both drinks and food.
How does Ula generally perform according to customer feedback?
Ula receives a 7.2 overall score, indicating a good experience for many. Its Ambience (8.3) is highly praised, alongside commendable Food (7.4) and Service (7.0). However, Value (2.9) is a notable area for improvement.
What do guests particularly enjoy about Ula's atmosphere?
Guests frequently commend Ula’s captivating ambiance, often highlighting its unique decor, stunning architecture, and inviting atmosphere. Terms like “whimsical blend,” “gorgeous details,” and “beautiful atmosphere” are commonly used to describe the setting.
Are there any common concerns regarding Ula's pricing?
Yes, many customers express concerns about Ula’s value. Frequent mentions include high prices, small portions, and the automatic application of a 20% service charge or additional “SF fee” without prior notice, impacting the overall perception of cost.