Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Reviews
Satisfaction
The restaurant, Luke’s Lobster, is a premier Seafood Restaurant located in Seattle’s vibrant Central Business District. You’ll discover a casual and trendy atmosphere perfect for a quick bite or a relaxed meal.
With offerings like organic dishes, wine, and beer, you’re set for a delightful experience. Whether you’re looking for dine-in or convenient delivery, this spot has you covered.
Luke’s Lobster offers a focused menu where the star attraction often shines, delivering fresh, high-quality seafood that many find truly satisfying. However, some guests have noted that while the main event is often a hit, other menu items can sometimes miss the mark, leading to a varied culinary experience.
The establishment generally boasts a welcoming vibe and efficient staff who handle busy periods well, ensuring a smooth visit. Yet, a few experiences suggest occasional lapses in service or issues with the overall atmosphere, which can detract from an otherwise pleasant outing.
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Luke’s Lobster earns a respectable overall score of 6.8, placing it in the good category, yet customer satisfaction sits at a more mixed 62.5%. This divergence suggests that while many find the experience positive, a notable portion of patrons leave with reservations.
This assessment is drawn from a substantial 542 customer opinions, with 339 positive remarks balancing against 155 negative ones. Delving into specifics, Service stands out with an impressive (8.1), reflecting a highly attentive and friendly team.
The Food also performs well (7), frequently praised for its quality. The Ambience (7) contributes positively to the dining experience, often described as clean and comfortable.
However, Value (3.5) is a clear area for improvement, with many guests expressing concerns about the pricing.
For those prioritizing top-tier seafood, particularly the signature lobster rolls, Luke’s Lobster is often a rewarding choice. The Recommendation Score of 7 suggests it’s generally worth considering, especially if you appreciate excellent service and a clean setting.
However, be prepared for the cost, as the Value aspect is a common point of contention. If you’re seeking a consistently perfect culinary experience across the entire menu or are on a strict budget, you might find aspects of your visit less satisfying.
When it comes to the food, the overall sentiment is a bit of a mixed bag, with a 7 score indicating good quality, but customer satisfaction sitting at a 64.2% mixed level. Based on 349 pieces of feedback, including 224 positive and 91 negative, many rave about the fresh seafood, especially the delicious lobster rolls served on warm buttery buns, with great gluten-free options available. However, some found the lobster rolls to be lacking flavor or served cold, with concerns about inconsistent food quality.
Others mentioned small portion sizes that didn't justify the price, and some felt the clam chowder was watery or bland.
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If youre craving fresh seafood and dont mind potentially paying a premium for generous lobster portions, it's worth a try. Just be prepared for the possibility of inconsistent quality or smaller portions, and consider asking for your food warm.
Overall, the service here really shines! With a strong 8.1 score and a fantastic 82.5% customer satisfaction, its clear guests are happy. Many of the 66 positive comments praise the friendly, attentive staff, often highlighting their speed and knowledgeable assistance, especially with dietary needs.
Shoutouts to specific team members like Michelle and Brandy show how much individual service stands out. However, its not all perfect. Out of 80 total comments, 11 pointed out some hiccups.
A few experiences mentioned cashiers lacking energy or even being rude, and there were instances of forgotten orders. While these seem to be isolated incidents, they're worth noting for a smoother visit.
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If youre looking for a place with generally excellent service, this spot is definitely worth a try. While a few minor issues pop up, the overwhelmingly positive experiences with friendly and efficient staff suggest youll likely have a great visit. Expect a warm welcome and attentive care.
When it comes to ambience, this spot scores a 7, which is quite good! Many guests rave about the fantastic atmosphere and ambiance, often highlighting the lovely location and overall cleanliness. With 43 positive remarks out of 64 total, people frequently describe the vibe as warm, inviting, and comfortable, especially appreciating the Seattle waterfront setting.
However, customer satisfaction sits at a mixed 67.2%, indicating some room for improvement. A smaller group of 14 opinions found the place a bit dingy or overhyped. Issues like difficult parking and cheesy decor were mentioned, with some finding the atmosphere too corporate or chain-like.
Watch out for that raised flooring!
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If youre looking for a place with a generally good vibe and a prime location, youll likely enjoy the atmosphere here. Just be prepared for potential parking challenges and manage your expectations regarding the decor, as some find it a bit underwhelming.
When it comes to value, a few diners found some bright spots, noting that certain items were worth the price or even reasonably priced, especially when considering a meal deal or deciding to spend the extra $ for quality. These positive sentiments, though few among 49 total opinions, suggest that some found specific offerings to be a steal! However, the overall sentiment regarding value is quite challenging, with a low score of 3.5 and customer satisfaction at a mere 12.2%.
Many felt the experience was overpriced, a tourist trap, or simply a waste of money. With 39 negative remarks, terms like pricey and expensive frequently appeared, indicating that many found the value for money to be severely lacking.
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If youre highly sensitive to price, this spot might not be for you, as many feel its significantly overpriced. However, if you're willing to splurge for specific items or a good meal deal, you might find some value, but proceed with caution.
On average, you’ll spend around 45 $ per person – from 130 guests. That puts the restaurant in the $41–$50 category. For a Seafood Restaurant, that’s mid-range, maybe slightly above.
Looking at what everyone’s spending, prices show a good cluster around this mid-range, but also a healthy spread of options, including some more budget-friendly choices and a few premium experiences.
Here’s a quick look at what guests spend per person, based on the latest 130 reviews.
How this restaurant’s value stacks up against similar spots in Seattle.
Overall, we think the pricing feels quite fair for a Seafood Restaurant, especially given the variety of options available. It seems like a good spot for a quality meal without breaking the bank.