Highlights
- Sports
Reviews
Satisfaction
The restaurant, SuperKim, is a vibrant Thai Restaurant located in Seattle’s Yesler Terrace. You’ll find a casual yet trendy atmosphere perfect for catching a game, as it’s known for its sports highlight.
Whether you’re looking for a quick lunch, a relaxed dinner, or just happy hour drinks and small plates, this spot offers a welcoming experience. You can enjoy delicious organic dishes and a full bar with cocktails, wine, and beer.
SuperKim offers a culinary experience where the seafood often shines, with many appreciating its fresh preparation and flavor . Guests frequently commend the friendly service provided by the staff, making for a generally pleasant dining atmosphere.
However, some visitors have noted concerns regarding the overall price point, feeling it doesn’t always align with the experience. There are also occasional mentions of QR code ordering impacting the service flow, suggesting a mixed bag in terms of convenience.
Reviews
Satisfaction
negative
neutral
positive
SuperKim holds an overall rating of 4.9 out of 10, placing it in the average category, with Customer Satisfaction at 40.9% , indicating a mixed reception from diners. The culinary offerings stand out, with Food scoring a respectable (5.7), often described as fresh and flavorful.
The Service also performs well (3.9), with many guests highlighting attentive and helpful staff interactions. While the Ambience receives an average score (6.3), some find it appealing for group settings.
The primary area for improvement appears to be Value (2.3), which falls into the poor range, suggesting that many feel the pricing doesn’t always match the experience. These insights are drawn from over 847 customer comments, with 346 positive remarks and 442 negative ones, painting a picture of varied experiences.
SuperKim presents a mixed offering, with its culinary strengths in seafood and attentive staff often praised. However, the overall value proposition and certain operational aspects like QR code ordering can detract from the experience.
With a Recommendation Score of 5 , it suggests SuperKim is worth considering if you prioritize fresh seafood and a lively atmosphere, and are prepared for potentially higher prices and a self-service ordering system. It might not be for everyone, but it has its moments.
When it comes to the food, its a bit of a mixed bag, with a score of 5.7 and 48.6% customer satisfaction. Many of the 213 positive remarks, out of 438 total, highlight the delicious clam chowder, seafood boils, and wings. Guests often rave about the great flavor and fresh ingredients.
However, not everyone was thrilled. The 184 negative comments often pointed to issues with the overall quality of food, portion size, and dishes being overcooked or bland. Some found the food inconsistent, suggesting theres room for improvement.
Reviews
Satisfaction
negative
neutral
positive
If you're craving award-winning clam chowder or a flavorful seafood boil, it might be worth a try. Just be prepared for potentially inconsistent quality and portion sizes on other menu items.
Despite an overall struggling service, 71 positive comments out of 234 total highlight some bright spots. Many guests appreciated the kind service and attentive staff, with specific shout-outs for friendly service and even fast turnaround on food, contributing to a great experience for some. However, the service score of 3.9 and a poor customer satisfaction of 30.3% reflect significant challenges.
With 155 negative remarks, many customers reported excessive waiting time, slow service, and frustrations with the QR code menu for ordering, often leading to a perceived terrible service and a lack of staff attention.
Reviews
Satisfaction
negative
neutral
positive
If attentive, traditional service is a must-have for you, be prepared for potential disappointment due to slow service and QR code ordering. While some staff are genuinely friendly, the overall experience suggests service is a significant area for improvement.
The ambience here often gets a nod, with many describing it as a hidden gem boasting a vibrant atmosphere and good cleanliness. With a score of 6.3 and customer satisfaction at 65.1%, its clear that while not universally loved, many enjoy the rustic dark wood interior and music that creates a decent vibe. These positive sentiments come from 56 remarks out of 86 total.
However, the experience isnt always perfect, with 25 negative comments highlighting issues like difficult parking and some finding the place crowded or even dirty. Concerns about bathroom conditions, including lack of supplies and cleanliness, and high noise level were also noted. Some felt the vibe was off, describing it as dark or lacking soul.
Reviews
Satisfaction
negative
neutral
positive
If youre looking for a lively spot with a good vibe and dont mind potential parking challenges, this place could be a hidden gem for you. However, be prepared for a potentially mixed experience regarding cleanliness and noise, especially during busy times.
While a small number of guests found some items reasonably priced and felt the food was worth the money, appreciating good prices and the absence of an unexpected surcharge, these positive remarks are few and far between, based on just 6 positive comments. However, the overwhelming sentiment, reflected in 78 negative comments, points to a poor value score of 2.3 and a very low customer satisfaction of 6.7%. Many guests found the experience obscenely expensive and a rip off, frequently citing issues with service fee, mandatory tip, and hidden fees, which often made them feel like they were in a tourist trap.
Reviews
Satisfaction
negative
neutral
positive
Given the poor score of 2.3 and very low customer satisfaction of 6.7%, its clear that value is a major concern here. If youre sensitive to unexpected charges and high prices, this spot might leave a dent in the wallet and disappoint. Proceed with caution, or perhaps look elsewhere for better value.
On average, you’ll spend around 56 per person – from 113 guests. That puts the restaurant in the $51–$60 category. For a Thai Restaurant, that’s definitely on the higher-end.
While the average is quite high, it’s interesting to see a broad range of spending. Many guests find options in the more budget-friendly $21–$30 range. Yet, a significant portion also indulges in premium experiences, spending 101 $ or more.
This suggests a menu that caters to both casual diners and those looking for a more upscale experience.
Here’s a quick look at what guests spend per person, based on the latest 113 reviews.
Comparing the value for money of this restaurant to similar ones in Seattle.
Considering the diverse spending patterns and the higher average price for a Thai restaurant, we think the pricing feels fair if the quality and experience match the higher-end offerings. It seems to cater to different occasions, which is a smart move.