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oChef » Shake Smart – San Diego
Shake Smart - San Diego
Photo from Shake Smart
Shake Smart at a glance
San Diego Montezuma Mesa
- 🥗 Health Food Restaurant
$$
Price per Person $11–$20
mentioned by 6 of the guests
#500 out of 755 places to eat in San Diego
#3 Health Food Restaurant out of 5 in San Diego
Good
6.8 out of 10
Food
Service
Ambience
Value
47
Reviews
70.2%
Satisfaction
Often praised
- Customizable menu
- Friendly staff
- Convenient location
Frequently criticized
- Inconsistent service
- Watery shakes
- No water
The restaurant Shake Smart is a popular Health Food Restaurant located in San Diego’s vibrant Montezuma Mesa neighborhood. You’ll discover a refreshing selection of healthy options here, perfect for a quick and nutritious meal.
This spot is known for its commitment to wellness, offering choices that cater to a health-conscious lifestyle. It’s a great place to grab something wholesome on the go or enjoy a casual dine-in experience.
Overview: Introducting Shake Smart
Shake Smart offers a convenient spot for a quick bite, often praised for its budget friendly and customizable options. While many appreciate the nice staff, some experiences with customer service skills have been less than ideal, indicating a mixed bag in interactions.
Patrons generally find the food quality consistent, making it a reliable choice for those looking for specific items like acai bowls or protein shakes. However, occasional issues with drink consistency and staff attentiveness have been noted, suggesting areas for improvement.
Good
6.8
out of 10
47
Reviews
70.2%
Satisfaction
12
negative
2
neutral
33
positive
Shake Smart earns an overall 6.8, placing it in the good range, supported by a solid Customer Satisfaction of 70.2%. This indicates that most patrons leave content.
The restaurant saw 47 customer remarks, with 33 positive observations and 12 negative ones, painting a generally favorable picture. Delving deeper, Ambience shines with an 8.0, suggesting a pleasant environment.
Food also performs well at 6.9, offering a consistent experience. However, Value (6.5) and particularly Service (6.2) show room for improvement, with some guests finding prices a bit high and interactions occasionally falling short.
What people like
- Customizable menu options
- Friendly, personable staff
- Convenient location
What people don't like
- Inconsistent customer service
- Watered-down shakes
- Limited water availability
If you’re seeking a quick, customizable meal in a pleasant setting, Shake Smart is generally a good bet. With a Recommendation Score of 7, it’s worth considering, especially if you value a diverse menu and a generally positive atmosphere.
However, be mindful that service can be inconsistent, and some find the value proposition a bit mixed. If these aspects are critical for you, you might approach with tempered expectations, but for a convenient and customizable option, it often delivers.
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Verdict: Our expert take on Shake Smart
Food (6.9 out of 10)
mentioned by 92% of the guests
The food here generally hits the spot, with a good score of 6.9 and good customer satisfaction at 72.4%. Many of the 21 positive remarks out of 29 total rave about the delicious protein cold brew, various shakes, and healthy choices. Diners appreciate the consistent food quality, lots of customizable options, and vegetarian-friendly items, especially the acai bowls.
However, there are a few areas for improvement, noted in 6 less favorable comments. Some found the PB Square smoothie to be disappointing, described as watery and flavorless. A recurring issue was the reported lack of water for shakes, and a few customers experienced problems with dairy being included despite specific requests.
Food
29
Reviews
72%
Satisfaction
6
negative
2
neutral
21
positive
Rating distribution
What people like
- Customizable options
- Healthy choices
- Great shakes, acai
What people don't like
- Watery smoothies
- No water for shakes
- Dairy issues
Often praised
- PB2 shakestill great nonetheless
- Shake Your Coffeeordering a Shake Your Coffee which was really good
- acai bowlplan to come back for a acai bowl shortly
- acai bowlsThey offer lots of options, being budget and vegetarian friendly, and also customizable. I recommend the overnight oats, turks n matoes, protein shakes, and acai bowls.
- banana splitThe banana split is a standard shake but It's still the best one there
- big menuThey have a big menu with plenty of customizable options
- customizableas well as customizable
- customizable optionsplenty of customizable options
- dark choc and peanut butter toppingswith dark choc and peanut butter toppings
- food qualityfood quality was consistent
Frequently criticized
- dairyKnow what happens when I have dairy? I throw up.
- PB Square smoothiePB Square smoothie. Gross and water down. Flavor less.
- no watertold they have no water to make a shake
- shakeno water to make a shake I ordered
- waterThank you! My only suggestion is to get water.
If you're looking for a spot with plenty of healthy, customizable options like acai bowls and protein shakes, this place is worth a try. Just be mindful of potential issues with specific smoothie flavors or if you have strict dietary needs regarding water availability or dairy.
Service (6.2 out of 10)
mentioned by 83% of the guests
Based on 8 positive remarks out of 13 total, many customers rave about the friendly and personable staff, with shout-outs to individuals like Vanessa at the register and helpful managers like Alexis. Quick service and good customer service are frequently mentioned, making for some pleasant interactions. The service here lands squarely in the average category with a score of 6.2, and customer satisfaction is a bit of a mixed bag at 61.5%.
However, 5 negative comments highlight some significant issues. Complaints include poor customer service skills from some workers, with specific mentions of a gal making shakes who ignored customers. Some found the staff quite rude, and there were even instances of order inaccuracies, like receiving a small when a large was requested.
These experiences suggest a need for more consistent training for all staff members.
Service
13
Reviews
61%
Satisfaction
5
negative
0
neutral
8
positive
Rating distribution
What people like
- Friendly, patient staff
- Quick service
- Helpful managers
What people don't like
- Poor customer service
- Order accuracy issues
Often praised
- staffNice staff and they’re very personable
- Haley and JessTalked with Haley and Jess both so nice!
- StaffStaff made the bowls quickly
- Vanessa at the registerVanessa at the register was friendly and patient
- customer servicecustomer service was good
- managerAlexis, the manager, is absolutely STUNNING.
- refundI was offered a refund
Frequently criticized
- 0 starsIf I could give them 0 stars, I would.
- customer service skillsI was very excited to try this place. Unfortunately, after using the self-order kiosk and walking to the counter, the gal working had no customer service skills. Furthermore, the gal making the shakes completely ignored me a few times when asking about my shake.
- gal making shakesUnfortunately, after using the self-order kiosk and walking to the counter, the gal working had no customer service skills. Furthermore, the gal making the shakes completely ignored me a few times when asking about my shake. She literally looked at me and turned away.
- sizeAsk for a large and recieved a small.
- workersthey’re quite rude
If youre looking for service, its a bit of a gamble; you might encounter some truly friendly staff, but theres also a chance for a less-than-stellar experience. Its worth trying if you're feeling lucky, but be prepared for potential inconsistencies.
Ambience (8 out of 10)
mentioned by 17% of the guests
Alright, lets talk ambience! This spot is definitely a winner, with a good score of 8 and an absolutely stellar 100% customer satisfaction. People are raving about it being a "Great spot to grab a bite!
" and appreciating the convenient "Parking in the garage. " Plus, the idea of a "smoothie place inside gym" is seen as a really smart move, making it a fantastic and functional environment. Based on all 3 positive remarks, there are no negative opinions or terms to report for the ambience.
It seems like customers are thoroughly enjoying the vibe and practical aspects of the location, leaving no room for constructive criticism in this area. Its all good news here!
Ambience
3
Reviews
100%
Satisfaction
0
negative
0
neutral
3
positive
Rating distribution
What people like
- Great spot
- Easy parking
- Smoothie bar in gym
What people don't like
Often praised
- ParkingParking in the garage.
- great spotGreat spot to grab a bite!
- smoothie place inside gymReally smart to put a smoothie place inside of the gym
Frequently criticized
No complaints so far.
If you're looking for a place with a great vibe and super convenient amenities, this spot is definitely worth checking out. The ambience is clearly a highlight, making it an easy recommendation for a pleasant experience.
Value (6.5 out of 10)
mentioned by 17% of the guests
When it comes to value, some folks really appreciate that this spot is considered budget and vegetarian friendly. With one positive sentiment noting its budget friendly nature, it seems like theyre hitting the mark for those looking for affordable options. However, its not all sunshine and rainbows, as one person felt it was Not the most pocket friendly.
This mixed sentiment is reflected in an average score of 6.5 and a mixed customer satisfaction of 50%, suggesting that while some find it affordable, others might not.
Value
2
Reviews
50%
Satisfaction
1
negative
0
neutral
1
positive
Rating distribution
What people like
- Budget friendly
- Vegetarian friendly
What people don't like
- Not pocket friendly
Often praised
- budget friendlybudget and vegetarian friendly
Frequently criticized
- pocket friendlyNot the most pocket friendly
If youre on a tight budget and looking for vegetarian options, this place could be a decent pick. However, if youre expecting truly exceptional value that feels like a steal, you might find it just average, so manage your expectations accordingly.
How are the prices at Shake Smart?
On average, you’ll spend around 16 per person – from 6 guests. That puts the restaurant in the $11–$20 category. For a Health Food Restaurant, that’s mid-range, maybe slightly above.
While the average is 16, the reviews show a mix of prices, from budget-friendly to slightly more premium options, rather than all clustering around the average. With only 6 reviews, this is a good initial look, but we’d love to see more data to confirm!
Here’s a quick look at what guests spend per person, based on the latest 6 reviews. Keep in mind, with only a few reviews, this is a good indication, but more data would paint a fuller picture.
See how this restaurant’s value stacks up against similar spots in San Diego.
For a Health Food Restaurant in San Diego, we think the pricing feels pretty fair. It offers a good range of options, so you can likely find something that fits your budget while still eating healthy.
Customer Reviews: what people think about Shake Smart
Visit Type
- Quick Meal
Service Type
- Dine-in
8
Great PB2 Shake and Staff
I got the PB2 shake here. While it wasn't the most pocket friendly, it was still great nonetheless. The staff were nice and very personable.
It's a really smart idea to put a smoothie place inside of the gym.
- PB2 shake8
- staff9
- smoothie place inside gym9
- pocket friendly4
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Great Shake Experience with Friendly Service
I was visiting my daughter’s campus when I came across Shake Smart and I’m so glad I stopped in. They have a big menu with plenty of customizable options, so it took me a minute to decide. Vanessa at the register was friendly and patient, offering helpful suggestions that made the choice easier.
I ended up ordering a Shake Your Coffee which was really good. I recommend that drink for anyone that isn’t sure what to order. I really wish I were able to tip you guys!
- big menu8
- customizable options8
- Vanessa at the register9
Visit Type
- Quick Meal
Service Type
- Dine-in
6
Great Staff, But No Water for Shakes
My experience was positive regarding the staff, who were great. However, the only issue was that I was told they had no water to make the shake I ordered. I was offered tap water, which was disappointing when seeking a "healthier" food choice on campus.
To their credit, they did offer a refund. Given the circumstances, I passed my free drink to the next customer. Thank you!
My only suggestion is to get water.
- staff10
- tap water5
- refund7
- no water2
- shake2
- water2
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
9
Great Service and Delicious Drinks!
My experience at the restaurant was fantastic! I had a chance to talk with Haley and Jess, who were both so nice. I enjoyed a yummy protein cold brew that I would rate 10/10.
I also really love the shakes they offer.
- protein cold brew10
- shakes9
- Haley and Jess10
Price per Person
- $1–$10
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Best Banana Split Ever!
My experience at this restaurant was great, with the banana split being the second best part of my workout routine. While it's a standard shake, I still consider it the best one there. I don't care how many people judge me for it.
- banana split9
What Shake Smart offers
Offerings
- Vegetarian options
Service Options
- Dine-in
- Takeout
FAQs
Does Shake Smart offer vegetarian options?
Yes, Shake Smart provides a variety of vegetarian options to cater to different dietary preferences. You can enjoy wholesome plant-based choices during your visit, ensuring there’s something delicious for everyone.
What service options are available at Shake Smart?
At Shake Smart, you have the convenience of both dine-in and takeout service options. Whether you prefer to enjoy your meal on-site or grab it to go, you’re covered for a flexible dining experience.
How does Shake Smart generally perform?
Shake Smart receives an overall score of 6.8, with Food scoring 6.9, Ambience 8.0, Value 6.5, and Service 6.2.
What do customers appreciate about Shake Smart's offerings?
Many customers enjoy the customizable options and find the menu to be budget friendly, with items like acai bowls and protein shakes being popular.
Are there any common issues customers experience at Shake Smart?
Some customers have reported inconsistent customer service, with instances of staff being unhelpful or orders being incorrect. There have also been complaints about watered-down shakes.