Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
oChef » Kazanori Pokemoon Express – San Diego
Kazanori Pokemoon Express - San Diego
Photo from Kazanori Pokemoon Express
Kazanori Pokemoon Express at a glance
San Diego University City
- 🍔 Fast-Food-Restaurant
$$
Price per Person $11–$20
mentioned by 9 of the guests
#592 out of 755 places to eat in San Diego
#5 Fast-Food-Restaurant out of 18 in San Diego
Good
6.1 out of 10
Food
Service
Ambience
Value
100
Reviews
55%
Satisfaction
Often praised
- Fresh ingredients
- Efficient service
- Tasty ramen
Frequently criticized
- Rude staff
- Overpriced items
- Bland food
The restaurant Kazanori Pokemoon Express is a Fast Food Restaurant located in the vibrant University City neighborhood of San Diego. If you’re looking for a quick and healthy meal, this spot offers an excellent solution.
You can enjoy a casual dining experience for both lunch and dinner, making it a convenient choice for your busy schedule. It’s also a great option if you’re dining with kids, ensuring a family-friendly atmosphere.
Overview: Introducting Kazanori Pokemoon Express
Kazanori Pokemoon Express offers a mixed experience, with many appreciating the fast and friendly service and the quality of their Poké bowls. You’ll find some genuinely positive feedback on the food preparation and helpful staff.
However, some diners have noted concerns regarding the perceived overpriced nature of certain items and occasional reports of an unwelcoming tone from staff. There are also mentions of environmental considerations regarding their plastic containers.
Good
6.1
out of 10
100
Reviews
55%
Satisfaction
40
negative
5
neutral
55
positive
Overall, Kazanori Pokemoon Express holds an average 6.1 score, with customer satisfaction sitting at a mixed 55%. This assessment is drawn from 100 customer opinions, comprising 55 positive and 40 negative remarks, indicating a fairly balanced but not overwhelmingly positive sentiment.
Looking closer, Food (6.2) generally receives favorable comments, often highlighting its freshness and variety. Service (6.1) also performs adequately, though some experiences vary.
Areas needing attention include Value (5.9), where some find offerings pricey, and Ambience (5.3), which garners the lowest score due to practical concerns.
What people like
- Delicious Poké bowls
- Fast, friendly service
- Good ramen options
What people don't like
- Inconsistent service attitude
- Perceived high prices
- Limited food quality
If you’re seeking a quick meal with generally fresh ingredients and efficient service, Kazanori Pokemoon Express could be a decent option. The 6.7 recommendation score suggests it satisfies many, especially for its core offerings like Poké bowls and ramen.
However, be mindful of potential inconsistencies in service attitude and the pricing, which some customers find a bit steep for the portion sizes. It’s a place that might hit the spot for convenience, but perhaps not for a consistently stellar experience.
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Verdict: Our expert take on Kazanori Pokemoon Express
Food (6.2 out of 10)
mentioned by 96% of the guests
The food here gets a lot of love, with 40 positive remarks out of 73 total. Many guests rave about the poke and spicy pork, praising the flavor and seasoning. Youll often hear about the big bowls and great portion size, with the ramen and chashu often described as delicious and tender.
With a score of 6.2, its certainly an average culinary experience. However, there are some areas for improvement, noted in 28 negative comments. Some found the portions to be tiny, while others mentioned issues with the noodle being undercooked or the broth tasting bland.
The salmon was sometimes thinly sliced, and the dressing could be overly salty. The tuna quality also raised concerns for a few, leading to a mixed customer satisfaction of 54.8%.
Food
73
Reviews
54%
Satisfaction
28
negative
5
neutral
40
positive
Rating distribution
What people like
- Best poke dishes
- Generous portion sizes
- Great flavor, seasoning
What people don't like
- Bland broth, undercooked noodles
- Chewy tuna quality
- Overly salty dressing
Often praised
- foodThe food at this place in the food court is great
- chashuparticularly the chashu
- ramenDelicious ramen at a great price
- 5 scoops of fishincludes 5 scoops of fish
- Korean side dishescomes with Korean side dishes - taste good nonetheless
- Poké bowlsbest Poké bowls I’ve ever had extremely delicious fresh
- bento box with spicy porkbento box with spicy pork is really good
- big bowlshow big these bowls are
- cornHad corn which was good
- decent amount of foodI did end up getting a decent amount of food
Frequently criticized
- pokeThe poke I had looked nothing like the pictures
- broththe broth tasted a little blend
- dressingthe dressing was so salty that it was overpowering.
- salmonThe salmon was thinly sliced instead of being in chunks
- toppingsthe toppings were limited and did not include edamame or cucumber
- tunaThe tuna for me was just chewy and stretchy. Just not good.
- cucumberdid not include edamame or cucumber
- edamamedid not include edamame or cucumber
- eggMy experience at the restaurant was characterized by really fast and friendly service. However, the broth was a little bland and the egg unmarinated. It was good for "fast food" ramen.
- fish portionsvery small small portions of fish
Overall, the food offers a mixed bag. If you're looking for generous portions of flavorful poke or spicy pork, it might be worth a try. However, be mindful of potential inconsistencies in broth, noodle texture, or fish quality, which could impact your experience.
Service (6.1 out of 10)
mentioned by 38% of the guests
Lets talk service! Many customers have had some really positive experiences, praising "fast and friendly service" and calling it "excellent. " With 7 positive remarks out of 13 total, some even highlighted "incredibly kind" employees and "amazing souls" providing "awesome" service.
Overall, the service scores an average 6.1, with customer satisfaction at a mixed 53.8%, suggesting a somewhat positive but varied experience. However, its not all smooth sailing. There were 6 negative comments, with some describing the lady providing service as extremely rude and needing to learn customer service skills.
Others felt the staff was not nice and that the employer's attitude and tone were not welcoming, indicating areas where improvement is definitely needed.
Service
13
Reviews
53%
Satisfaction
6
negative
0
neutral
7
positive
Rating distribution
What people like
- Friendly service
- Excellent employees
- Awesome service
What people don't like
- Rude staff
- Unwelcoming tone
- Poor attitude
Often praised
- serviceReally fast and friendly service!
- customer serviceThe individual who assisted us, Hannah, was incredibly kind and an amazing soul. She provided very sweet and amazing customer service, truly the best employee who prepared my food. The poki itself was amazing!
- employeebest employee that has made my food
- people servingThe flavor is way better than other poke places I have tried, and the service is awesome. The people serving there were so nice and helpful that I’ll be coming back to this place whenever I have to go to UTC. KEEP THE GOOD WORK AND COOKING!
Frequently criticized
- customer service skillsneeds to learn customer service skills
- employer's attitudeemployer's attitude. The tone was not welcoming
- ladythe lady is extremely rude
- servicethe lady providing the service is EXTREMELY rude
- staffThe staff was not nice just really direct
- toneThe tone was not welcoming
So, whats the verdict on service? Its a bit of a gamble. You might encounter incredibly friendly and efficient staff, or you could run into some less welcoming attitudes.
If you're willing to take that chance for potentially great service, give it a try, but be prepared for a mixed experience.
Ambience (5.3 out of 10)
mentioned by 12% of the guests
When it comes to the vibe, many folks found the atmosphere quite enjoyable, noting that it truly looks like an authentic Japanese place . Out of 4 pieces of feedback, 2 specifically highlighted these positive aspects, appreciating the overall feel and design. However, the ambience isnt without its quirks.
Some concerns arose around the use of a "clear plastic globe for the container , " with one person even questioning if its great for the environment . With a score of 5.3 and customer satisfaction at 50%, the feedback is quite mixed, reflecting an average experience with 2 negative comments balancing the positives.
Ambience
4
Reviews
50%
Satisfaction
2
negative
0
neutral
2
positive
Rating distribution
What people like
- Authentic Japanese feel
- Enjoyable atmosphere
What people don't like
- Plastic container concern
- Environmental impact worries
Often praised
- atmospherethe atmosphere was also very enjoyable
- authentic Japanese placeit looks like authentic Japanese place
Frequently criticized
- containerusing a clear plastic globe for the container
- environmentCan’t imagine that’s great for the environment
The ambience here offers an authentic Japanese place feel, which many enjoy. However, some find the container choices and their environment impact a bit off-putting. It's a mixed bag, so go in with balanced expectations.
Value (5.9 out of 10)
mentioned by 38% of the guests
When it comes to value, it seems like a bit of a mixed bag, with a score of 5.9, placing it squarely in the average range. Many folks found the ramen delicious and felt it was definitely worth the money, often highlighting the great portion size for the price. With 6 positive remarks out of 10 total customer comments, terms like price frequently popped up in a good light.
However, the customer satisfaction sits at 60%, indicating a mixed sentiment. Some diners felt the cost was a bit much, describing portions as small for what they paid, and even noting that prices seemed to have jumped. With 4 negative observations, words like cost, pricey, and overpriced reflect these concerns, suggesting there's room for improvement in perceived value.
Value
10
Reviews
60%
Satisfaction
4
negative
0
neutral
6
positive
Rating distribution
What people like
- Great portion size
- Worth the price
- Good quality
What people don't like
- Too pricey
- Small portions
- Overpriced meal
Often praised
- priceThe price is $8.59 and great for the quality
- Priceit definitely was worth $19
Frequently criticized
- costThe cost was $17.19.with miso soup
- overpricedthe overall meal to be overpriced
- pricesraise their prices 22% overnight
- priceyFor what I got it's pricey and very small
If youre looking for a decent meal and dont mind potentially paying a little extra for quality, it might be worth a try. Just be aware that while some find it a great deal, others feel the value isn't quite there for the portion size.
How are the prices at Kazanori Pokemoon Express?
You’re looking at roughly 17 per person – reported by 9 diners. That puts it in the $11–$20 category. For a Fast Food Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most of our diners, 8 out of 9 to be exact, found themselves in this sweet spot. There was just one diner who spent a bit more, around the $31–$40 mark. Keep in mind, we’re working with a small sample of 9 reviews, but it gives us a good initial read!
This chart shows what people usually spend per person, using the 9 most recent reviews. While the data is limited, it gives us a good indication of typical spending.
Heres how this restaurants value for money stacks up against similar spots in San Diego.
Overall, for a Fast Food Restaurant, we think the pricing feels fair. Its not the cheapest bite in town, but for what you get, it seems reasonable. Wed recommend checking it out if you’re looking for a reliable, mid-range fast food option.
Customer Reviews: what people think about Kazanori Pokemoon Express
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
6
Great Spicy Pork, Poor Service
My experience at this restaurant was a mixed bag. The spicy pork was absolutely delicious, earning a perfect score for food. However, the restaurant consistently runs out of this popular dish hours before closing, and it's only available for a limited time.
Adding to the disappointment, the service was notably poor, with the staff member described as extremely rude. This significantly impacted the overall experience, leading to a lower rating despite the excellent food.
- spicy pork10
- lady1
Visit Type
- Solo Dining
Group Size
- Solo
Service Type
- Dine-in
2
Unwelcoming Service Despite Being Empty
My experience at this restaurant was disappointing due to the employer's attitude. The tone was not welcoming, even when I was the only customer by far today. Management needs to address this issue.
- employer's attitude2
- tone2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
6
Decent Food Court, Tuna Questionable
As far as food courts go, my experience here was relatively good but not exceptional. I ordered a Poke bowl, and it was alright. The toppings and rice were actually great; it was just the quality of the tuna that felt suspicious.
The salmon, however, was really good, and I suspect this is because it doesn't sit out as long due to its popularity. For me, the tuna was just chewy and stretchy – simply not good. The staff were not nice; they were very direct, and I had a hard time hearing them, which led to them losing patience with me.
Despite the service, I did end up getting a decent amount of food, making it worth the $19. My advice is to avoid items that might have been sitting out for a while.
- Poke bowl5
- toppings and rice8
- salmon8
- quality of the tuna2
- tuna2
- staff3
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Absolutely Delicious Poké Bowl!
My experience at this restaurant was fantastic! I had one of the best Poké bowls I’ve ever had. It was extremely delicious and incredibly fresh.
I honestly don't know what else to say besides wow, it was super good!
- Poké bowls10
- food10
Visit Type
- Quick Meal
Service Type
- Dine-in
6
Great Food, Terrible Service
My experience at this food court establishment was a mixed bag. The food was truly great, earning a perfect score. However, the service was a significant letdown.
The lady providing the service was EXTREMELY rude and clearly needs to improve her customer service skills. As long as she is working there, I won't be returning.
- food10
- service1
- customer service skills1
What Kazanori Pokemoon Express offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Healthy options
- Quick bite
Dining options
- Dinner
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at Kazanori Pokemoon Express?
At Kazanori Pokemoon Express, you can look forward to a casual atmosphere perfect for a quick bite. Whether you’re stopping by for lunch or dinner, it’s designed to be a convenient and enjoyable spot. Plus, if you’re bringing the little ones along, you’ll find it’s a good place for kids.
What service options and accessibility features does Kazanori Pokemoon Express offer?
Kazanori Pokemoon Express provides flexible service options including dine-in, takeout, and delivery to suit your needs. For your convenience, the location features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a comfortable visit for everyone.
What is the overall customer sentiment for Kazanori Pokemoon Express?
Kazanori Pokemoon Express has an average overall score of 6.1 and a mixed customer satisfaction of 55%. Food scores 6.2, Service 6.1, Value 5.9, and Ambience 5.3, indicating a generally acceptable but not outstanding experience.
What do customers enjoy most about the food at Kazanori Pokemoon Express?
Customers frequently praise the delicious and fresh Poké bowls, the good ramen, and the bento box with spicy pork. Many appreciate the decent amount of food provided in their orders.
Are there any common complaints about the service at Kazanori Pokemoon Express?
While many customers report fast and friendly service, some have experienced staff with an unwelcoming tone or described certain employees as rude, suggesting an inconsistency in customer service.