Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Jack in the Box – Seattle
Jack in the Box - Seattle
Photo from Jack in the Box
Jack in the Box at a glance
Seattle Admiral
- 🍔 Fast-Food-Restaurant
$$
Price per Person $11–$20
mentioned by 35 of the guests
#847 out of 858 places to eat in Seattle
#10 Fast-Food-Restaurant out of 10 in Seattle
Poor
3.5 out of 10
Food
Service
Ambience
Value
241
Reviews
23.2%
Satisfaction
Often praised
- Popular Tacos/Fries
- Flavorful Smash Jacks
- Freshly cooked food
Frequently criticized
- High prices
- Inconsistent food
- Poor service
The restaurant Jack in the Box is a popular Fast Food Restaurant located in Seattle’s Admiral neighborhood. You can count on this spot for a quick bite or a satisfying late-night meal.
With its casual atmosphere, it’s the perfect place when you need convenience without compromising on taste. Whether you’re grabbing coffee or a full dinner, you’ll find what you need.
Overview: Introducting Jack in the Box
For Jack in the Box, you’ll find a mixed experience. While some appreciate the freshness of certain items and the occasional great service at specific locations, there are notable concerns.
Customers often enjoy particular menu items, finding them prepared just as expected. However, the overall experience can be inconsistent.
Many express frustration over the price not aligning with the perceived value, and there are frequent mentions of inconsistent food quality and occasional issues with order accuracy.
Poor
3.5
out of 10
241
Reviews
23.2%
Satisfaction
171
negative
14
neutral
56
positive
Looking at the numbers, Jack in the Box receives an overall 3.5 score, indicating it falls into the poor category. Customer satisfaction also sits at a low 23.2%, suggesting a significant portion of diners leave less than pleased.
This picture is drawn from 241 customer observations, with 171 negative remarks far outweighing the 56 positive ones. Delving deeper, all key areas show room for improvement.
Value (1.9) is a particular weak point, often cited as a concern. Food (3.6), Service (3.7), and Ambience (3.8) also register low scores, indicating that while there might be individual bright spots, the general experience is often underwhelming across the board.
What people like
- Popular Tacos/Fries
- Flavorful Smash Jacks
- Freshly cooked food
What people don't like
- High prices
- Inconsistent food quality
- Service inconsistencies
Considering the overall 3.5 recommendation score, Jack in the Box presents a challenging proposition. While you might find specific items to your liking, be prepared for potential inconsistencies in both food quality and service, alongside pricing that many find steep.
If you’re seeking a reliable, budget-friendly fast-food option, this might not be your first choice. However, if you’re craving a particular item like their tacos or Smash Jacks Doubles and are willing to overlook potential drawbacks, you might find what you’re looking for.
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Verdict: Our expert take on Jack in the Box
Food (3.6 out of 10)
mentioned by 77% of the guests
When it comes to food, there are some definite bright spots! Many customers rave about the curly fries being amazing and appreciate that food is often cooked/fried while you wait, ensuring a hot meal. You might find the tacos nostalgic and the burgers described as hefty, juicy, and full of flavor, with some even calling them the best.
There are 26 positive sentiments highlighting freshness and consistent quality. However, the overall food experience is a mixed bag, with a score of 3.6 and customer satisfaction at a low 23.2%, indicating significant room for improvement. A whopping 78 negative comments frequently mention issues like cold fries, soggy buns, and inconsistent quality, with items often being overcooked, undercooked, or even inedible.
Many also report missing items or incorrect orders.
Food
112
Reviews
23%
Satisfaction
78
negative
8
neutral
26
positive
Rating distribution
What people like
- Amazing curly fries
- Fresh, cooked food
- Hefty, juicy burgers
What people don't like
- Cold, old fries
- Inconsistent quality
- Missing/wrong orders
Often praised
- foodMy favorite guilty pleasure fast food spot. This specific location has great service, and the food is always prepared exactly as ordered. I recommend grabbing a couple of things and then eating on the coast!
- burgersBest burgers in West Seattle
- tacoThe tacos were exactly like I remember them
- Smash Jacks DoublesThese burgers are hefty, juicy, and full of flavor
- breakfast sandwichEat a breakfast sandwich there almost every day
- burgerMy burger was good
- chicken pitadang it they are so tasty
- curly friesThe curly fries are amazing
- food cookingfood is cooked/fried while you wait
- freshnessboth times have been awesome and fresh!!
Frequently criticized
- foodthere's nothing they can do. No refund no food
- tacosMy boyfriend and I spent $20 in total. We received two Jumbo Jacks with no cheese, cold fries, and no tacos at all. To make matters worse, my pop tasted like the machine hadn't been cleaned in ages, with my Coca-Cola tasting like an RC Cola.
- FoodThe food quality can be inconsistent. On my last visit, they forgot my tacos. It was late when I received my order, and I didn't check my bag until I got home.
- burgerthe burger and drink was good enough for the trash can
- bunthe bun tasted like mold
- chicken sandwichburger and chicken sandwich were tiny
- drinkthe burger and drink was good enough for the trash can
- frieseverything was just thrown into the bag
- lettucehalf a sliver of lettuce
- Coca-ColaMy coca cola tasted like an rc cola
If youre craving those specific curly fries or a fresh-cooked burger, you might get lucky. But be prepared for a gamble on consistency, as cold food, incorrect orders, and quality issues are common pitfalls. Its a place where your food experience could be a hit or a miss.
Service (3.7 out of 10)
mentioned by 76% of the guests
Despite some significant challenges, there are glimmers of hope in the service department. Customers occasionally praise the staff for being efficient and friendly, especially noting quick drive-thru experiences and accurate orders. Some appreciate the good customer service and reliable interactions, with a few even highlighting specific helpful employees, based on 25 positive opinions.
However, the overall picture for service is quite bleak, reflected in a low score of 3.7 and a poor customer satisfaction of 27.2%. With 63 negative opinions out of 92 total, many report horrible service, long wait times, and frequent issues with order accuracy. There are also complaints about rude staff and poor management, indicating significant room for improvement.
Service
92
Reviews
27%
Satisfaction
63
negative
4
neutral
25
positive
Rating distribution
What people like
- Quick drive-thru
- Efficient staff
- Accurate orders
What people don't like
- Horrible service
- Long wait times
- Order mistakes
Often praised
- serviceThis specific location has great service
- customer serviceStill love the customer service here though.
- drive-thruThe drive-thru was quick
- orderOur order is always correct
- staffMy experience at the restaurant was perfectly fine. The staff seemed like they were having a good time and were doing a good job of keeping the place clean. The food was pretty ok.
- app orderingconsider ordering through the app. It’s faster, it’s easier on everyone
- bartenderBest bar tender ever! He kept our glasses full
- drive-thru timesshe does that for them while providing excellent customer service
- girls that work therethe girls that work there are great
- glassesHe kept our glasses full
Frequently criticized
- staffWhen I asked them for the items that I ordered they were very rude
- serviceTo make matters worse, my pop tasted like the machine hadn't been cleaned in ages, with my Coca-Cola tasting like an RC Cola. I am so un-impressed with the service here and will never waste my time or money to buy food from here again.
- closing timeclosing down 30-40 minutes early/before scheduled closing time
- ServiceThe food quality can be inconsistent. On my last visit, they forgot my tacos. It was late when I received my order, and I didn't check my bag until I got home.
- customer servicePoor customer service
- orderCan't seem to get our order right.
- order accuracymeant for another customer according to your staff
- Seahawks campaigndoesn't participate in the great Seattle Seahawks campaign
- answer the phoneMy experience at this restaurant on 12/21 around 8: 20 pm was extremely negative. They had a wet floor sign in the driveway, refused to answer the phone, and had someone waving people away from their locked door. Despite being closed, they were seen filling pitchers of soda.
- cookingMy experience at the restaurant was challenging due to what seemed like only one employee working. Bless her poor heart, she was running around like crazy doing all the cooking and taking orders. However, it took 20 minutes to get one sandwich, and the eggs were burned.
If you're considering a visit, be prepared for a potentially frustrating service experience, as many customers report significant issues. While some positive interactions occur, the high likelihood of long waits and order mistakes means you might want to manage your expectations or consider alternatives.
Ambience (3.8 out of 10)
mentioned by 21% of the guests
Looking at the ambience, a few customers did find some bright spots! Out of 15 total comments, 4 positive remarks praised the overall environment, the location, and even the cleanliness. Some genuinely loved the environment and felt the place was doing a good job of keeping it clean, with one even recommending the location.
However, the overall picture for ambience is quite challenging, with a low score of 3.8 and customer satisfaction at a mere 26.7%, indicating significant room for improvement. A whopping 9 negative comments highlighted issues with the general atmosphere and vibe. Many called the location the worst, citing a cold interior, a single bathroom, and a sticky floor, with some even describing it as a very trashy place.
Ambience
15
Reviews
26%
Satisfaction
9
negative
2
neutral
4
positive
Rating distribution
What people like
- Loved environment
- Good cleanliness
- Recommend location
What people don't like
- Worst location
- Bad vibe
- Sticky floor
Often praised
- atmosphereAtmosphere:5
- cleanlinessdoing a good job of keeping it clean
- environmentloved the environment
- location10/10 recommend this location
Frequently criticized
- locationThis is the worst location I ever came to
- atmosphereit’s colder inside here than it is outside
- bathroomnever have I seen a jack in the box have only one bathroom
- closing timethey close at 10 o'clock.. thats just not right
- sticky floorThe floor was sticky
- trashy placevery trashy place to eat from
- vibeI can't believe the vibe i received coming in.
If you're considering a visit, be prepared that the ambience here is a significant concern, with many finding the overall vibe and cleanliness disappointing. While a few positive remarks exist, the low scores suggest you might want to manage your expectations regarding the atmosphere before heading over.
Value (1.9 out of 10)
mentioned by 20% of the guests
While theres a glimmer of hope with one mention of a deal among 22 total comments, the overall picture for value is quite dim. The score for value is a poor 1.9, and customer satisfaction is also very low at 4.5%, indicating that positive experiences are rare. The vast majority of feedback, with 21 negative remarks, highlights significant concerns.
Many customers feel its a waste of money and overpriced, with unexpected charges making items way too expensive. It seems this spot is no longer seen as a budget-friendly option, leaving many feeling their hard earned dime isn't well spent.
Value
22
Reviews
4%
Satisfaction
21
negative
0
neutral
1
positive
Rating distribution
What people like
- Good deal
What people don't like
- Waste of money
- Too expensive
- Unexpected charges
Often praised
- dealA good deal
Frequently criticized
- pricethe price was pretty wild
- $20 in foodboth ordered $20 in food
- beef pattyI was told my order totaled to $15 but when I went to the counter in the drivethrough they charged me $23 for 2 jumbo jacks and a mocha iced coffee. Although the server apologized, the manager said the beef patty only costs less than a dollar but hash brown was $4. And they never even reduced the price of the patty in the first place.
- biscuit with cheese, egg and sausageyou pay 4 dollars for biscuit with cheese and egg and sausage
- budget-friendly optiondefinitely not the budget-friendly option it used to be
- charge for the itemdidn’t charge you for the item seemed shady
- chargesI’ve been ordering Jumbo Jack Cheeseburgers with the patty replaced with hashbrown at multiple Jack in the Box locations for the past 4 years and never was I ever charged an outrageous $4 on a $5 burger to switch to a hashbrown. I was told my order totaled to $15 but when I went to the counter in the drivethrough they charged me $23 for 2 jumbo jacks and a mocha iced coffee. Although the server apologized, the manager said the beef patty only costs less than a dollar but hash brown was $4.
- customers moneydoesn't care about it's customers money
- hard earned dimenever spend another hard earned dime of mine here
- hash brownI was told my order totaled to $15 but when I went to the counter in the drivethrough they charged me $23 for 2 jumbo jacks and a mocha iced coffee. Although the server apologized, the manager said the beef patty only costs less than a dollar but hash brown was $4. And they never even reduced the price of the patty in the first place.
If you're looking for great value, this might not be your best bet, as the pricing seems to be a major sticking point for many. Expect to pay more than you might anticipate, and be prepared for potential disappointment regarding what you get for your money.
How are the prices at Jack in the Box?
You’re looking at roughly 17 per person – reported by 35 diners. That puts it in the $11–$20 category. For a Fast Food Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the price distribution, most diners spend right in this sweet spot, with prices clustering nicely around the average.
Here’s a quick look at what guests spend per person, based on the latest 35 reviews.
How this restaurant’s value stacks up against similar spots in Seattle.
Overall, for a Fast Food Restaurant, we think the pricing feels quite fair. Its a solid mid-range option that wont break the bank for a quick bite.
Customer Reviews: what people think about Jack in the Box
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Dinner
2
Overcooked Sandwich Ruined Dinner
I went through the drive-thru on Wednesday at 6: 30 PM for dinner. Normally, everything is good, but this time my usual spicy crispy chicken sandwich was so overcooked it wasn't even edible. I discovered this halfway over the West Seattle bridge, otherwise, I would have turned back.
I spent $17. 20 for fries and a drink, and I'm not happy about it. Remember to always check your order before leaving there.
- spicy crispy chicken sandwich1
- overcooked1
- fries and a drink2
Price per Person
- $1–$10
Visit Type
- Tourist Experience
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Jack in the Box Tacos - A West Coast Must!
When we're on the West Coast, we always make a point to stop at Jack in the Box! I absolutely love those tacos! I even took a photo for my hubby back home!
😄
- tacos10
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
2
Unprofessional Service, Poor Vibe
My experience at the restaurant was disappointing. I visited during lunch hours and was immediately struck by the unwelcoming vibe. There was no smile from the employees, and they appeared to dislike their jobs.
My food was handed to me with no further interaction. I will not be returning.
- food2
- service1
- vibe1
- employees1
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Cold food and poor service
My experience at the restaurant was disappointing. The food was cold. When I tried to address the issue, the staff ignored me and even refused to provide the item they forgot.
To make matters worse, they claimed they didn't charge me for the forgotten item, which seemed shady. I won't be returning.
- food2
- staff1
- item they forgot1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Noise Level
- Loud
1
Terrible Experience: Rude Staff, Cold Food
My experience at this restaurant was extremely negative. The location was the worst I've encountered. I was not given a receipt and then denied an item I had ordered.
The staff was rude and unhelpful, making me feel as though I was trying to get something for free after purchasing two meals with sides and desserts. To top it off, the food was cold and hard.
- location1
- receipt1
- item that I ordered1
What Jack in the Box offers
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Late-night food
- Coffee
Dining options
- Breakfast
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Drive-through
- No-contact delivery
- Takeout
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What accessibility features and parking options are available at Jack in the Box in Seattle?
At Jack in the Box in Seattle, you’ll find excellent accessibility with a wheelchair accessible entrance, parking lot, seating, and restroom. For your convenience, there’s usually plenty of free street parking and a free parking lot available.
Is Jack in the Box in Seattle a good place for families with children?
Yes, Jack in the Box in Seattle is considered good for kids, offering a dedicated kids’ menu and high chairs for younger diners. You can also find a restroom on-site for added convenience during your visit.
How does Jack in the Box generally score with customers?
Jack in the Box has an overall score of **3.5** out of 10, with customer satisfaction at **23.2%**. This is influenced by low scores across **Value** (1.9), **Food** (3.6), **Service** (3.7), and **Ambience** (3.8).
What are the main complaints about Jack in the Box?
Common complaints include high prices, inconsistent food quality (such as cold items or forgotten orders), and issues with service, including rudeness and order accuracy.
Are there any menu items that customers particularly enjoy at Jack in the Box?
Yes, customers often praise specific items like the tacos, curly fries, and Smash Jacks Doubles for their taste and flavor. Some also appreciate that their food is cooked fresh.