Accessibility
- Wheelchair accessible entrance
oChef » Good Luck – San Francisco
Good Luck - San Francisco
Photo from Good Luck
Good Luck at a glance
San Francisco Chinatown
- 🥪 Deli
$$
Price per Person $11–$20
mentioned by 37 of the guests
#578 out of 2403 places to eat in San Francisco
#5 Deli out of 18 in San Francisco
Excellent
8.1 out of 10
Food
Service
Ambience
Value
355
Reviews
83.1%
Satisfaction
Often praised
- Great sandwiches
- Friendly service
Frequently criticized
- Small space
- Cash only
The deli Good Luck Cafe and Deli in San Francisco’s vibrant Chinatown offers a taste of authentic local flavors. You’ll find this charming spot at 621 Kearny St, a perfect stop for a quick bite or a leisurely meal.
Whether you’re craving classic deli fare or exploring the neighborhood, this establishment provides a welcoming atmosphere for all.
Overview: Introducting Good Luck
Good Luck offers a straightforward dining experience, primarily celebrated for its substantial and flavorful sandwiches. Many patrons appreciate the genuinely friendly and accommodating staff, contributing to a pleasant visit.
It’s often described as a charming hole in the wall spot with a welcoming vibe. However, the establishment’s ambience can be a bit of a mixed bag, with some finding the interior small and seating limited.
While the food and service generally receive high marks, a few experiences point to occasional issues with organization or payment methods, which might be worth noting.
Excellent
8.1
out of 10
355
Reviews
83.1%
Satisfaction
35
negative
25
neutral
295
positive
Good Luck earns a solid 8.1 overall score, reflecting a generally positive customer experience. This aligns well with a strong 83.1% customer satisfaction rate, indicating that most visitors leave content.
The restaurant garnered 355 opinions, with 295 positive remarks outweighing 35 negative ones, providing a robust foundation for these assessments. Delving into specifics, Food stands out with an impressive (8.6), frequently praised for its quality and portion sizes.
Service also performs well at (7.5), often highlighted for its attentive and kind staff. While Value is considered good at (7.4), the Ambience score of (6.5) suggests it’s more average, often noted for its small, functional space.
What people like
- Delicious, large sandwiches
- Friendly, accommodating staff
- Great value for money
What people don't like
- Limited seating options
- Occasional slow service
- Cash-only payment issues
If you’re seeking a place primarily for excellent, generously portioned sandwiches and don’t mind a casual, perhaps compact setting, Good Luck is certainly worth considering. The strong 8.5 recommendation score suggests many find it a reliable choice for a satisfying meal.
However, be prepared for a potentially bustling atmosphere and consider takeout if limited seating is a concern. While service is generally praised, a few reports of slow periods or specific payment preferences mean it’s wise to manage expectations for a smooth, no-fuss visit.
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Verdict: Our expert take on Good Luck
Food (8.6 out of 10)
mentioned by 96% of the guests
The food here is truly a standout, earning an excellent score of 8.6! With an impressive 92.3% customer satisfaction, it's clear why so many rave about the delicious, massive sandwiches, especially those on Dutch crunch. Customers also love the fresh ingredients, generous portions, and the wide array of delightful drinks like bubble tea and fruit sodas.
While overwhelmingly positive with 203 favorable comments out of 220, a few minor points emerged from 9 less enthusiastic remarks. Some wished the chicken was seasoned, a few experienced burnt bread, and there were specific issues with items like the Lox bagel sandwich not meeting expectations.
Food
220
Reviews
92%
Satisfaction
9
negative
8
neutral
203
positive
Rating distribution
What people like
- Delicious, massive sandwiches
- Fresh ingredients
- Great drink variety
What people don't like
- Unseasoned chicken
- Burnt bread
- Lox bagel issues
Often praised
- sandwichEvery time I'm in San Francisco, I make it a point to get my custom Dutch crunch sandwich from Good Luck Cafe, and it is SO DAMN DELICIOUS! They don't have Dutch crunch in Seattle, where I live, so this sandwich always makes me happy, and they make it the best! My go-to is turkey, salami, bacon, cheddar, with lettuce, tomatoes, onions, pickles, mayo, and mustard.
- sandwichesI had a sandwich on dutch crunch that was toasted to perfection and was unbelievably good. It's probably one of the best sandwiches I’ve eaten for as long as I can remember. The guy at the counter was really nice and accommodating.
- dutch crunchsandwich with dutch crunch and it was toasted to perfection
- breadThe lady was also extremely kind and patient with us while we explained what we wanted. And our order was done perfectly – the cocoa hot & extra chocolaty as we wanted, and the bread fresh, hot, and perfectly toasted to warm our bellies while we walked the streets of San Francisco, freezing because we came from San Antonio where it is 90-100 degrees in August. They have the full package – kind & friendly service with quality items being served.
- foodThe food was good
- portion sizeWhat a cool place for sandwiches! I had the Avocado Cheese Sandwich for only $9, and it was large enough to satisfy two people. It was freshly prepared and really delicious!
- SandwichesRecommended dishes:Sandwiches
- avocadoI ordered the Chicken breast on dutch crunch with everything and avocado, which was priced around $8. It was pretty good, featuring simple ingredients with plenty of avocado and a perfectly toasted dutch crunch roll. However, I wish the chicken were seasoned.
- bagelsThe bagels were delicious
- FoodFood:5
Frequently criticized
- Hong Kong milk tearecommended the Hong Kong milk tea... ran out of the drink
- Lox bagel sandwichThey don't know how to make a Lox bagel sandwich.
- authenticGo somewhere else that is authentic.
- breadThe bread on mine came a little burnt
- cheese on topcheese on top, but turns out the cheese are js some random cream
- chickenIt was pretty good, featuring simple ingredients with plenty of avocado and a perfectly toasted dutch crunch roll. However, I wish the chicken were seasoned. The service was fast.
- jasmine teajasmine tea w the cheese on top, but turns out the cheese are js some random cream
- menunot what it said on the menu
- wrong sandwichThey have me the correct one and the wrong one
If you're craving a fantastic sandwich with fresh ingredients and generous portions, this spot is definitely worth a visit. The excellent food and drink variety make it a reliable choice, with any minor hiccups being rare exceptions.
Service (7.5 out of 10)
mentioned by 56% of the guests
When it comes to service, this spot generally hits the mark, earning a 7.5 score and a solid 75% customer satisfaction. Many patrons rave about the friendly staff and kind owners, often highlighting their warm smile and accommodating nature. With 45 positive remarks out of 60 total, guests frequently praise the fast service and the welcoming atmosphere created by the people running the place.
However, it's not always smooth sailing. Some experiences point to potential issues like slow service and long waits, with 13 negative comments noting considerable waiting time. A few customers also mentioned feeling disappointed by a perceived lack of honesty or poor organization, suggesting that while the service is often great, there can be occasional hiccups.
Service
60
Reviews
75%
Satisfaction
13
negative
2
neutral
45
positive
Rating distribution
What people like
- Friendly, kind staff
- Accommodating owners
- Fast service
What people don't like
- Slow service
- Long waits
- Poor organization
Often praised
- serviceWell, let me tell you, the first time we went by, they were closing up but still allowed us in to place our order. The lady was also extremely kind and patient with us while we explained what we wanted. And our order was done perfectly – the cocoa hot & extra chocolaty as we wanted, and the bread fresh, hot, and perfectly toasted to warm our bellies while we walked the streets of San Francisco, freezing because we came from San Antonio where it is 90-100 degrees in August.
- staffMy experience at this restaurant was fantastic! The staff was incredibly friendly, making me feel like part of the family. I had the best sandwiches in San Francisco, and the portions were huge.
- ownerI came here with a friend after Barry's, and wow, this place was unexpectedly great! I didn't expect much from a hole in the wall, but the owner was super kind and super funny too. The prices were super cheap for such large portions; I got so much food for $11 and even added on avocado.
- ServiceService:5
- coupleThe couple that runs this place are the nicest people ever
- customer serviceWonderful customer service
- people workingThere's seating for 10 people (6 at tables, 4 at the counter). The 2 people working are very nice.
- Calling in aheadCalling in ahead of time saves time
- OwnersSo far, every item on the menu has been amazing. The owners are very sweet and hardworking, though their English isn't great. They accept cash and Venmo.
- cash and Venmothey accept cash and Venmo
Frequently criticized
- waiting timeTook way too long to get 2 sandwiches and 2 drinks
- couple running the deliWhile the sandwiches were fine, the overall experience was very disappointing due to the staff's dishonesty. I felt the couple running the deli was not straightforward and hid the truth rather than communicating openly with customers. I will not be returning.
- honesty and transparencylack of honesty and transparency was very disappointing
- organizationThey're just not well organized.
- poor servicethe poor service alone is enough
- scam peoplescam people for a couple bucks
- serviceRefused to give me the rest of my change
- serving peopleHe served 3 different people who were behind me in line
- slow servicedisappointing due to the slow service
- waitit can be a wait
Overall, you can expect a generally positive experience with very friendly and accommodating staff. Just be prepared for the possibility of slow service or a long wait during busy times. If youre not in a rush, its definitely worth a visit for the warm welcome alone.
Ambience (6.5 out of 10)
mentioned by 32% of the guests
When it comes to the vibe, this spot has a definite charm, with many customers loving its friendly and clean feel. Based on 14 positive remarks out of 29 total, people often describe it as a delightful hole in the wall spot or a small cafe with a warm family business atmosphere. The cozy atmosphere is a big draw, making it feel like a charming, small family kitchen.
However, the ambience is a bit of a mixed bag, reflected in an average score of 6.5 and a customer satisfaction of 48.3%. The main challenge, mentioned in 5 negative comments, revolves around the space itself. Customers note the limited seating and that its "small inside, " which can lead to a "cramped" feeling, especially if youre looking to dine in.
Ambience
29
Reviews
48%
Satisfaction
5
negative
10
neutral
14
positive
Rating distribution
What people like
- Charming atmosphere
- Friendly vibe
- Clean environment
What people don't like
- Limited seating
- Cramped space
Often praised
- AtmosphereAtmosphere:5
- atmospherethe atmosphere felt like a charming, small family kitchen
- locationMy experience at the restaurant was positive. I stopped by because it was close to our hotel and was pleased with the delicious sandwich. The service was friendly as well.
- cleanFriendly and clean too
- cool placeSehr cooler Ort für Sandwiches
- deliLove this hole in the wall deli
- family businessvery sweet family business
- friendlyFriendly and clean too
- hole in the wall spotThis is a hole in the wall spot very friendly owner and staff.
- small cafeFound this small cafe on the corner
Frequently criticized
- insideIf you decide to go, don't be fooled by how it looks. My coworker and I almost walked out when we saw the inside, but thankfully we didn't because their sandwiches are awesome! I got the roast beef with avocado and my coworker got the combination with bacon.
- limited seatingLimited seating, so best for takeout
- seatingNot much seating
- seating insideNot a lot of seating inside
- shopreally small shop though, so it can be a little cramped
If youre looking for a cozy, friendly spot with a unique charm and dont mind a tight squeeze, this place is worth checking out. However, if ample seating and spacious dining are high on your priority list, you might find the limited space a bit disappointing, making it better suited for takeout.
Value (7.4 out of 10)
mentioned by 47% of the guests
When it comes to value, this spot generally hits the mark! With a solid score of 7.4 and customer satisfaction at 71.7%, its clear most folks feel theyre getting a good deal. Many rave about the inexpensive options, great value, and how its "worth every penny" for generous portions, especially for an "affordable breakfast.
" This positive sentiment is echoed in 33 positive remarks. However, its not entirely without its quirks, as 8 negative comments point out. Some customers have encountered issues like it being cash only, concerns about a charge scam, or feeling overcharged due to unexpected price increases.
These payment-related hiccups are the main areas where value perception dips for a few.
Value
46
Reviews
71%
Satisfaction
8
negative
5
neutral
33
positive
Rating distribution
What people like
- Great value
- Generous portions
- Affordable prices
What people don't like
- Cash only
- Charge concerns
- Price increases
Often praised
- priceThe bread on my sandwich was a little burnt, but other than that, the sandwich was great. It had a great amount of meat, bacon, and avocado, making this a very good spot for a nice, reasonably priced lunch. The man working at the counter was also very nice!
- PriceAdding provolone cheese ($1. 50) and avocado ($2) brought the total to $15, which is very cheap considering the cost of eel. My go-to is the Smoked Salmon Sandwich; the salmon is not too salty and has an amazing texture, offering great quality and quantity for the price.
- affordabilityI stayed at a hotel up the street and stopped in here for a great affordable breakfast. The egg and cheese bagel sandwich was tasty with a generous amount of melted cheddar cheese - yum!
- pricesI definitely loved this place and would be a regular if I lived in San Francisco. The only downside is they are a cash only business, but hey, prices are so fair here, you can't even complain.
- valueFor a typical sandwich, the price is $6. 50, which represents great value. I visit this place at least once or twice a week and am always greeted with a warm smile and a delicious sandwich!
- $7 for a full sandwich$7 for a full sandwich is rare in SF
- $7.75 for a sandwich$7.75 for a sandwich with cheese.
- Cause $8 before taxCause $8 before tax
- cheapAmazing cheap massive sandwiches
- decent priceLarge portion with decent price
Frequently criticized
- cash onlyThe only sucky part about this place is that it's cash only
- bill breakdownasked for a breakdown of the bill
- changeRefused to give me the rest of my change SCAM!!!!
- charge scamencountered a charge scam, which is sadly true
- overchargedPretty sure he overcharged us about $10
- price increaseSaid there was a price increase
- taxtax would be 24%
If you're looking for generous portions at a great price, this place is definitely worth checking out. Just be prepared for potential cash only situations or to double-check your bill, as some have noted minor payment issues.
How are the prices at Good Luck?
You’re looking at roughly 13 per person – reported by 37 diners. That puts it in the $11–$20 category. For a Deli, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests spend in that $11–$20 bracket, right around the average. There are also quite a few budget-friendly options under 10 $, showing a nice mix without too many premium splurges.
Here’s a quick look at what guests spend per person, based on the latest 37 reviews.
How this Deli’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing here feels pretty fair for a Deli in San Francisco. You get a good sense of what to expect without any big surprises.
Customer Reviews: what people think about Good Luck
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
8
Good Food, Great Service Recovery
My experience at the restaurant was positive. Although I initially received the wrong sandwich, the staff quickly rectified the mistake and provided the correct one. The food itself was good.
- correct one8
- food7
- wrong sandwich3
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
2
Slow Service, Won't Return
My first experience at this cafe was disappointing due to the slow service. I waited over 15 minutes just to get a sandwich, and it seemed like only one person was handling both taking and fulfilling orders. This made the entire process very inefficient.
While I haven't had the chance to rate the food yet, the poor service alone is enough for me to say I won't be back. I hope the food is worth the wait, otherwise, this experience would be a complete letdown.
- slow service2
- poor service1
- waiting time2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
9
Awesome Hole-in-the-Wall Sandwich Spot!
My experience at this restaurant was fantastic! I tried the turkey on dutch crunch sandwich, and it was absolutely awesome. The fresh ingredients and tasty bread made for a delicious meal.
I highly recommend this place!
- turkey on dutch crunch10
- fresh ingredients9
- tasty bread9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
9
Great Value Lunch Sandwiches
My experience at the restaurant was great for a quick lunch while I was at the office. I found the sandwiches to be solid, offering excellent price and value. I consistently order the turkey on Dutch crunch, and I'm looking forward to trying the smoked salmon next time.
- sandwiches8
- price9
- value9
Price per Person
- $11–$20
Visit Type
- Tourist Experience
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
8
Good Sandwich, Healthier Option Needed
My experience at the restaurant was positive, primarily due to the sandwich, which was really good. After a long time eating unhealthy food during my 3-week USA vacation 😅, it felt like a much more 'sensible' choice. I would suggest considering offering a truly healthy bread option as well 🤔.
- sandwich9
- healthy bread option6
What Good Luck offers
Payments
- NFC mobile payments
Service Options
- Takeout
- Dine-in
- Delivery
FAQs
What accessibility features does Good Luck Cafe and Deli offer?
At Good Luck Cafe and Deli, you will find a wheelchair accessible entrance, ensuring a comfortable visit for all guests. This feature makes the deli welcoming and convenient for everyone.
What service options are available at Good Luck Cafe and Deli?
Good Luck Cafe and Deli provides flexible service options including convenient takeout, comfortable dine-in, and reliable delivery services for you. You can choose the option that best suits your plans.
What is the overall customer sentiment for Good Luck?
Good Luck has an overall restaurant score of 8.1 and a customer satisfaction rate of 83.1%. Customers particularly praise the Food (8.6) and Service (7.5), while Value (7.4) is also well-regarded. Ambience (6.5) is considered more average.
What do customers enjoy most about Good Luck?
Customers frequently highlight the delicious and generously portioned sandwiches, especially the Dutch crunch. The staff’s friendly and accommodating nature is also a consistent positive, making many feel welcome.
Are there any common concerns or drawbacks when visiting Good Luck?
Some customers note that the seating is limited and the space can feel cramped. There are occasional mentions of slow service or wait times, and a few experiences point to issues with cash-only payment or billing transparency.