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oChef » Xi’an Noodles – Seattle
Xi'an Noodles - Seattle
Photo from Xi’an Noodles
Xi'an Noodles at a glance
Seattle Central Business District
- 🥡 Chinese Restaurant
$$
Price per Person $11–$20
mentioned by 77 of the guests
#713 out of 858 places to eat in Seattle
#42 Chinese Restaurant out of 53 in Seattle
Good
6.3 out of 10
Food
Service
Ambience
Value
378
Reviews
55%
Satisfaction
Often praised
- Handmade noodles
- Good value
Frequently criticized
- Long waits
- Hygiene concerns
The restaurant Xi’an Noodles is a vibrant Chinese Restaurant nestled in the heart of Seattle’s Central Business District. You’ll find a casual atmosphere perfect for a quick bite or a relaxed meal, with a focus on delicious offerings including vegan and vegetarian options.
This spot is thoughtfully designed to be fully wheelchair accessible, ensuring a comfortable experience for everyone.
Overview: Introducting Xi'an Noodles
Xi’an Noodles offers a focused menu where the food often takes center stage, drawing many patrons for its distinctive flavors. While many appreciate the quick and helpful approach from the staff, there are also instances where the service experience falls short, leading to frustration.
The overall setting provides a clean environment for dining, though some aspects of the dining experience could be improved. Customers frequently highlight the affordable nature of the offerings, making it a practical choice for a satisfying meal.
However, some find certain items to be on the pricier side, and concerns about waiting time and the use of disposable items occasionally surface. It’s a place with clear strengths, but also areas that warrant attention for a consistently positive visit.
Good
6.3
out of 10
378
Reviews
55%
Satisfaction
113
negative
57
neutral
208
positive
Xi’an Noodles registers an overall score of 6.3, placing it in the average category, which aligns with a customer satisfaction rate of 55%, indicating a mixed reception. This assessment is drawn from 378 customer remarks, with 208 positive and 113 negative observations, painting a balanced picture of the dining experience.
The Food (6.7) stands out as the strongest aspect, frequently praised for its quality and unique characteristics. Ambience (6.4) and Value (6.1) also hover in the average range, suggesting they meet expectations without necessarily exceeding them.
However, Service (4.8) lags behind, indicating it’s an area where the restaurant could significantly improve to enhance the overall customer journey.
What people like
- Handmade, chewy noodles
- Rich, flavorful broths
- Reasonably priced dishes
What people don't like
- Significant wait times
- Inconsistent service attitude
- Hygiene standards issues
With a Recommendation Score of 6.8, Xi’an Noodles presents itself as a viable option, particularly if you’re seeking distinctive noodle dishes. It’s a place worth considering for its culinary strengths, especially if you prioritize the food itself over other aspects of the dining experience.
However, be prepared for potential inconsistencies in service and possible wait times. If these factors are significant for you, it might be wise to manage expectations or visit during off-peak hours.
For those focused on flavorful, handmade noodles, it could be a rewarding stop.
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Verdict: Our expert take on Xi'an Noodles
Food (6.7 out of 10)
mentioned by 98% of the guests
Lets dive into the food! Its a bit of a mixed bag, with a score of 6.7 putting it in the good range, though customer satisfaction is a mixed 59.4%. Many, 148 opinions to be precise, absolutely loved the authentic Xi'an flavors, especially the handmade, chewy noodles and rich broth in their lamb dishes.
The spicy cumin lamb noodles and generous portions were frequently highlighted as delicious. On the flip side, 60 opinions mentioned some downsides. Some found the dumplings gummy or the selection limited.
Others noted dishes could be quite oily, bland, or that the noodles were sometimes soggy. It seems consistency in quality, especially for certain items, could be an area for improvement.
Food
249
Reviews
59%
Satisfaction
60
negative
41
neutral
148
positive
Rating distribution
What people like
- Authentic Xi'an flavors
- Chewy handmade noodles
- Flavorful lamb dishes
What people don't like
- Gummy, thick dumplings
- Oily, bland dishes
- Limited menu options
Often praised
- foodI had the marinated pork noodle soup, and seriously, no joke, I would travel to Seattle again just for it. The food quality was a perfect 5 out of 5. The service was rated a 4, and the atmosphere a 3, with a price per person between $20–30 for lunch.
- noodlesnoodles here are absolutely special they ate hand made
- lamb soupVery delicious lamb soup with rich broth
- Pork Biang with soupthe Pork Biang with soup looked so good
- authentic Chinese foodsearching for authentic Chinese food
- chewy noodlesMy first experience was with the spicy cumin lamb noodles, which were definitely the most impressive dish I have tasted at a kiosk! I loved the subtle spiciness, the chewy noodles, and the added garnish. The noodles also travelled very well, holding up after 15 minutes on the street car and making for great leftovers.
- comfort foodMy experience at the restaurant was for comfort food
- dumplingsdumpling feel very much like a mom and pop shop's
- flavorsthe flavors were wonderful.
- meatThe noodles and meat are amazing
Frequently criticized
- noodlesnoodles were so overpriced for the type they were thin flavorless and stringy
- cold noodlesThe consistency of the cold noodles weren't smooth
- foodIf you’re going to make a knockoff version of a very famous and delicious chain, you should at least try to have your food be half as good. The X’ian Famous Foods “N1” equivalent noodles (which they also call N1!) was bland and soggy.
- oilwater the soup is served in us pretty much just oil
- pork burgerThe pork burger lacked in both flavour and juice
- soupthe soup is not flavorful enough.
- LiangpiLiangpi is not fresh in the sense that it was too soft
- N1 equivalent noodlesN1 equivalent noodles was bland and soggy
- authenticwasn’t bad but the authentic it famous for
- beef rice noodlesbeef rice noodles, they were just average
If youre craving authentic Xian flavors, especially handmade noodles and lamb dishes, this spot is definitely worth a try. Just be mindful that some items, like dumplings, might be a hit or miss, and the menu selection can feel a bit limited. Go for the noodles, and you'll likely leave satisfied!
Service (4.8 out of 10)
mentioned by 46% of the guests
When it comes to service, this spot presents a bit of a mixed bag, with a score of 4.8 putting it squarely in the average range. However, customer satisfaction lags behind at a rather poor 38.9%, suggesting there's definitely room for improvement. On the bright side, many appreciate the friendly staff, the ease of the self-ordering kiosk, and the overall speed of getting orders out, with 28 positive sentiments noted.
Despite the average score, a significant number of customers (39 out of 72 total mentions) have faced challenges. Common complaints include excessive wait time, occasional mistakes with orders, and a sometimes cold attitude from staff. The ordering process itself also seems to be a point of frustration for some, leading to a less-than-stellar experience.
Service
72
Reviews
38%
Satisfaction
39
negative
5
neutral
28
positive
Rating distribution
What people like
- Friendly staff
- Easy ordering
- Quick service
What people don't like
- Slow service
- Rude staff
- Order mistakes
Often praised
- servicethe service is quick
- employeesEmployees were also super nice!
- staffthe staff at this store went above and beyond
- ServiceService:5
- attendantattendant's recommendation who was patient and helpful
- customer serviceCustomer service is wonderful
- easy to orderEasy to order
- lady servingThe lady serving (owner?) had a very kind demeanor
- menuthe menu is easily accessible
- orderget your order to you asap
Frequently criticized
- servicemake some change to their service
- waiting timeI only ordered one item, and I am very disappointed. I would advise against coming here if you don't want to wait an hour.
- cashierthe cashier just waved no without any communication
- wait timethe wait time was far too long
- Covid-19Covid-19 has impacted hours of service and ability to finish your meal
- MandarinMy experience at this restaurant was unfortunately negative due to the service. I asked the receptionist in Chinese if they had cold noodles, and I received a very cold attitude response: "I don’t speak Mandarin. " This immediately killed any desire I had to purchase anything from this place.
- ability to finish your mealability to finish your meal
- cold attitudegot a very cold attitude response by him
- cup of waterasked for a cup of water the cashier just waved no
- customer serviceslowest customer service ever
If you value quick, easy ordering via a kiosk and don't mind potentially longer waits or occasional hiccups, this place might be worth a try. However, if top-notch, consistently friendly service is a dealbreaker for you, you might want to manage your expectations or look elsewhere.
Ambience (6.4 out of 10)
mentioned by 36% of the guests
When it comes to ambience, many customers appreciate the clean atmosphere and ample seating available, making it a peaceful place to eat. Despite being in a food court, the environment is often described as comfortable and well-maintained, with a good location thats easy to get to. With 25 positive remarks out of 41 total, the vibe generally leans positive.
However, the experience isnt universally praised, with some finding the atmosphere depressing or the setup awkward. There are also concerns about single-use plastic cutlery and bowls, and a severe hygiene issue was noted by one customer. This contributes to a customer satisfaction of 61% and an average score of 6.4, indicating there's room for improvement in certain areas, as seen in 9 negative comments.
Ambience
41
Reviews
61%
Satisfaction
9
negative
7
neutral
25
positive
Rating distribution
What people like
- Clean atmosphere
- Ample seating
- Convenient location
What people don't like
- Plastic cutlery
- Hygiene concerns
- Depressing atmosphere
Often praised
- seatingThe servings were more than adequate in size and averaged $10 each. As this location is part of the Westlake Centre upstairs Bites on Pine Food Hall, seating is plentiful, and the environment is clean, comfortable, and well maintained.
- atmosphereAtmosphere:5
- locationMy experience at the restaurant was marked by great food. While it was a bit pricy, I understood this given its prime location in the heart of downtown Seattle.
- AtmosphereAtmosphere:5
- Not very busyNot very busy
- air-conditioned mallMall is nicely air-conditioned too!
- clean atmosphereIt's worth noting that many people compare this outlet to NYC Xian foods, but they aren't related. For Seattle, it offers a good, clean atmosphere.
- cleanlinessMy experience at the restaurant was generally positive. The service was fast and the food was tasty and clean. I appreciated that they made the dish less spicy as requested, and the portion size of the pho was plenty.
- easy to get toMy experience at the restaurant was great! The food was delicious and it was easy to get to. To find it, take the elevators from Olive and 5th to the second floor, and it's to the left.
- environmentthe environment is clean, comfortable and well maintained
Frequently criticized
- plastic bowlsplastic bowls make me like it less
- atmosphereAtmosphere was depressing
- awkward setupAwkward setup
- closing timewhen they close at 7pm, the Mall security comes and escort everyone out
- experiencethe whole experience was horrible
- hygiene standardsI ordered two dishes, and unfortunately, I found hair in both of them. This experience highlights a need for the restaurant to increase their hygiene standards.
- parkingSomewhat difficult to find parking
- single-use plastic cutleryDon’t love the single use plastic cutlery
Overall, if youre looking for a clean, comfortable food court spot with plenty of seating, this place could be a good fit. Just be aware of the use of plasticware and the potential for an uninspiring atmosphere, as its a bit of a mixed bag.
Value (6.1 out of 10)
mentioned by 16% of the guests
When it comes to value, many customers find the experience quite positive, often describing items as affordable and praising the fair prices, with some even feeling its worth a visit. While the overall score of 6.1 places it in the average category, 7 positive remarks out of 16 total comments highlight an appreciation for the pricing, contributing to a customer satisfaction of 43.8%, which is mixed. However, not everyone agrees, with 5 negative remarks pointing to concerns about things being expensive or having a higher price.
Some opinions even mention specific items being overpriced or question the necessity of tipping given the service style. This suggests that while some find value, others feel the cost doesnt always align with the offering.
Value
16
Reviews
43%
Satisfaction
5
negative
4
neutral
7
positive
Rating distribution
What people like
- Affordable prices
- Worth a visit
What people don't like
- Can be expensive
- Tipping concerns
Often praised
- affordabilityEverything was pretty affordable too
- affordableIt's affordable
- pricegood price
- price per personPrice per person:$1–10
- pricesPrices are very fair
- reasonably pricedReasonably priced food
- worth a visitDefinitely worth a visit
Frequently criticized
- $14 soupbad $14 soup before
- expensiveeverything be kinda expensive now
- higher priceThe higher price
- pricenoodles were so overpriced
- tippingI've noticed many reviews mention the issue of tipping. Given that this restaurant uses tablet ordering with customer number pick-up and disposable utensils, I also feel that tipping is unnecessary.
So, is it worth your hard-earned cash? If youre looking for generally affordable options and dont mind the occasional higher-priced item, you might find good value here. However, be mindful of potential expensive dishes and consider if the service style warrants tipping for you.
How are the prices at Xi'an Noodles?
You’re looking at roughly 20 per person – reported by 77 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests comfortably spend in the $11–$20 range, making up the bulk of the reviews. While a few opt for a cheaper bite, there’s also a noticeable number venturing into the $21–$30 bracket, showing a nice mix of options.
This chart shows what people usually spend per person, using the 77 most recent reviews.
How this restaurant’s value compares to similar spots in Seattle.
Overall, we think the pricing feels pretty fair for a Chinese restaurant in Seattle. It hits that sweet spot where you’re getting good value without breaking the bank, especially with most guests finding options in the $11–$20 range.
Customer Reviews: what people think about Xi'an Noodles
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Delicious Food, Modern Vibe
My experience at this restaurant was largely positive, centered around the excellent food. Ordering was straightforward, though it was done via a screen. The food arrived quickly and was delicious across the board.
The atmosphere is very modern and minimalist, which might not be to everyone's taste, but some may appreciate it. I highly recommend trying this spot.
- food10
- ordering8
- screen ordering6
Price per Person
- $21–$30
Visit Type
- Tourist Experience
Service Type
- Dine-in
Meal Type
- Lunch
8
Delicious Food, Light Portions
My experience at this restaurant involved riding the Link to Westlake Center for lunch before walking downtown Seattle. While the portions were on the light side, the food was delicious and we ordered enough to fuel us for the day. I would definitely eat here again.
- portions6
- food9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
9
Superbly Impressed Little Gem!
I was "superbly impressed" during my first visit to this "little gem" inside the mall. As a "woman-owned" establishment, I'm "extra happy" it was so good, and I'll definitely be returning to support it! The "biang noodles" were "chewy and wide, " and the dumplings felt "very much like a mom and pop shop's.
" The "noodle soup broth" was "light and delicious. " While the "medium spicy level" on the biang noodles was "relatively mild" for spice lovers, it was "really good. " Ordering is conveniently done via a "self-order kiosk, " and tracking your order on screen or receiving a text when it's ready is "really easy.
" Everything was "pretty affordable, " which is an "extra plus. " Located in a "good court area upstairs, " there's "plenty of seating around. " It's an "excellent place all around, " and I'm "so happy to have found it!
"
- biang noodles9
- dumplings8
- noodle soup broth9
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
9
Delicious Homemade Food, Worth the Price!
I LOVE IT SO MUCH! Everything is kinda expensive now, but it's so good you can taste it's home made. Can't wait to go back.
谢谢！！！！
- home made10
- expensive4
Visit Type
- Food Exploration
Service Type
- Dine-in
Noise Level
- Quiet
10
Amazing Food, Great Value!
My experience at this restaurant was fantastic! The food here is soooo good! I definitely recommend trying the lamb or beef noodles with "no-soup" – it's incredibly juicy and flavorful, not dry at all.
The noodles themselves are excellent, as are the veggies, sauce, and meat. It's also very affordable, especially considering the generous portion size, which is a rarity these days. The employees were super nice, and there's plenty of seating, making it a peaceful place to eat.
It's conveniently located on the second floor of the mall. I'll 100% be back!
- food10
- lamb or beef noodles10
- noodles9
What Xi'an Noodles offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Restroom
Offerings
- Vegan options
- Small plates
- Vegetarian options
- Quick bite
Dining options
- Brunch
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Pets
- Dogs allowed outside
Atmosphere
- Casual
FAQs
Is Xi'an Noodles in Seattle accessible for all guests?
Yes, Xi’an Noodles prioritizes accessibility for you. The restaurant features a wheelchair accessible entrance, parking lot, seating, and restroom, ensuring a comfortable and inclusive dining experience for every visitor.
What kind of dining experience and food options can you expect at Xi'an Noodles?
At Xi’an Noodles, you can enjoy a casual dining experience with a variety of offerings. They specialize in small plates and quick bites, with excellent vegan and vegetarian options available for lunch, dinner, or even brunch and dessert.
What are the standout dishes at Xi'an Noodles?
Customers frequently praise the special hand-made and chewy noodles, particularly the marinated pork noodle soup and delicious lamb soup with rich broth. Many find the flavors wonderful and the meat amazing.
How is the overall dining experience at Xi'an Noodles rated?
Xi’an Noodles holds an overall score of 6.3 with a customer satisfaction of 55%, indicating a mixed but generally average experience. While Food (6.7) is a strong point, Service (4.8) is an area that often receives criticism.
Are there any common issues to be aware of before visiting Xi'an Noodles?
Some customers have reported significant waiting times and inconsistent service attitudes, including instances of cold responses. There have also been concerns raised regarding hygiene standards, such as finding hair in dishes, and the use of plastic bowls and single-use cutlery.