Planning
- Accepts reservations
Reviews
Satisfaction
The restaurant Genghis Khan is a welcoming Chinese Restaurant located in Seattle’s vibrant Belltown neighborhood. You’ll find a casual atmosphere perfect for a quick bite or a relaxed dinner.
Whether you’re looking for lunch or dinner, this spot offers convenient table service and accepts reservations, making your visit easy and enjoyable.
Genghis Khan offers a rather mixed experience, where the quality of the food often stands out as a positive. Many patrons appreciate the generally quiet environment, making it suitable for a relaxed meal.
However, the overall atmosphere doesn’t always leave a strong impression. The service, particularly for delivery, frequently earns praise for its efficiency and friendly staff.
Yet, some interactions have been less welcoming, suggesting an inconsistency in customer care. Value perception also varies, with some finding it reasonable while others feel it falls short.
Reviews
Satisfaction
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Genghis Khan holds an overall Restaurant Score of 5, placing it squarely in the average category. Customer feedback, gathered from 469 reviews, indicates a Customer Satisfaction of 43.7%, which falls into the mixed range.
This suggests a noticeable split in diner experiences, with nearly as many negative comments (234) as positive ones (205) shaping the perception. Looking closer at specific aspects, Food stands out with a score of (5.3), indicating it’s generally well-regarded despite some inconsistencies.
Service also performs strongly at (4.9), often highlighted for its efficiency and friendly staff. However, Value (4) and Ambience (3.9) receive more moderate assessments, suggesting these areas could benefit from attention to elevate the overall dining experience.
Genghis Khan presents a mixed offering. If you prioritize well-regarded food and efficient service, particularly for delivery, it might be worth considering.
However, be prepared for an average dining environment and potentially inconsistent value. With a Recommendation Score of 5, it suggests a neutral stance.
It’s not a standout destination but could serve its purpose if expectations are managed, especially if you’re seeking a convenient meal rather than a complete dining experience.
Diners often praise the generous portion size and flavorful dishes, with many enjoying classics like Mongolian Beef and hot & sour soup. The restaurant scores an average 5.3 for food, suggesting a decent culinary experience. With 134 positive remarks among 279 total opinions, theres a good foundation of tasty meals.
However, the food isnt without its critics, reflected in a mixed 48% customer satisfaction. Some found dishes like Sesame chicken to be oily or tasteless, with concerns about food quality and cold food upon delivery. With 127 negative comments, consistency seems to be a challenge for some.
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If you're looking for generous portions and potentially flavorful Chinese comfort food, it might be worth a try. However, be prepared for a somewhat inconsistent experience, as some dishes have been noted for lacking flavor or arriving cold.
Based on 123 opinions, the service here often shines with many customers praising the friendly staff and prompt delivery. Folks appreciate the good service overall, with shout-outs to servers and the management team. Many found the online ordering convenient and the food arriving quickly, sometimes even sooner than expected, making for a pleasant experience.
However, the service isn't always smooth sailing, reflected in a score of 4.9 and a customer satisfaction of 42.3%. There are concerns about slow service and rude staff, with some experiencing issues like delivery delays or problems with order accuracy. A number of negative comments, totaling 63, point to frustrating experiences with phone orders, missing items, and unhelpful attendants.
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If youre lucky, you might experience the prompt and friendly service many rave about, especially for delivery. However, be prepared for a mixed bag, as theres a notable chance of encountering slow service or order issues. It might be worth trying if you're willing to take a small gamble on your service experience.
Despite an overall poor score of 3.9 and a poor customer satisfaction of 26.3% for ambience, a few guests found some redeeming qualities. Out of 38 total opinions, 10 mentioned positive aspects like the pleasant atmosphere, enjoyable ambience music, or described it as a nice, quiet place and a quaint little restaurant. These rare moments suggest that a peaceful experience is occasionally possible.
However, the majority of the 25 negative comments painted a different picture. Many found the atmosphere lacking, with frequent complaints about dirty restrooms, sticky floors, and a generally rundown interior. Some even described the place as a dump or noted an unpleasant restaurant smell, indicating significant issues with cleanliness and upkeep.
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If a pristine and inviting atmosphere is high on your list, you might want to reconsider. While a quiet moment might be found, the pervasive issues with cleanliness and upkeep suggest youre likely to be disappointed. This spot seems best if ambience isnt a priority for you.
When it comes to value, this place has a bit of a split personality. Some diners found the value surprisingly good, noting prices were often reasonable and even inexpensive, especially for family meals and those looking for cheap eats. With 9 positive remarks, there's a sense that some offerings hit the mark, even though the overall score for value sits at an average 4.
However, a significant number of guests felt the opposite, with 19 negative comments highlighting concerns about the high prices and feeling it was a waste of money. Many found items overpriced for the quality, with some even frustrated by having to pay for rice. This contributes to a low customer satisfaction of just 31%, indicating significant room for improvement.
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Regarding value, this spot is a mixed bag. While some find certain options, like family meals, reasonably priced, many others feel the offerings are simply too expensive for the quality. If youre looking for budget-friendly options, proceed with caution, as the overall sentiment suggests you might not get your moneys worth.
You’re looking at roughly 21 per person – reported by 13 diners. That puts it in the $21–$30 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 21, most guests actually spend a bit less, clustering around the $11–$20 mark. There are also a few higher-end options available.
Here’s a quick look at what guests spend per person, based on the latest 13 reviews.
How this Chinese Restaurant in Seattle stacks up against similar spots on value for money.
Considering the average spend and the variety of options, we think the pricing here feels pretty fair for a Chinese restaurant in Seattle. Its a good spot if youre looking for quality without breaking the bank.