Highlights
- Live music
- Live performances
- Great beer selection
Reviews
Satisfaction
The bar & pub DNA Lounge in San Francisco’s vibrant West SoMa neighborhood offers an unforgettable experience. You’ll find yourself immersed in a lively atmosphere, perfect for a night out.
Known for its incredible live music, this spot is where you can catch dynamic performances and enjoy a fantastic selection of beers. Whether you’re looking to dance the night away or simply unwind with friends, this trendy venue has you covered.
DNA Lounge offers a vibrant experience, often praised for its friendly atmosphere and engaging music. Many appreciate the convenience of the attached pizza place, making it a unique spot for entertainment.
However, some experiences with staff and the quality of certain food items have left patrons wanting more. While the venue provides a lively setting for events and socializing, there are occasional reports of disappointing food quality and service inconsistencies.
It appears to be a place where the overall vibe often outweighs specific culinary expectations, drawing a crowd looking for a good time.
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The overall experience at DNA Lounge registers an average Restaurant Score of 5.6 out of 10, with Customer Satisfaction sitting at a mixed 51.6%. These figures, drawn from 486 customer observations, suggest a venue that delivers an acceptable experience, though not consistently outstanding.
The positive feedback (251 instances) slightly outweighs the negative (203 instances), indicating a balanced reception. Looking closer, Food scores a respectable (6.8), while Ambience also performs adequately at (6.3), often highlighted for its engaging music and overall vibe.
However, Service (4.3) and Value (4.5) lag behind, indicating areas where patrons frequently encounter issues. This suggests that while the setting and some offerings are appreciated, operational aspects could benefit from attention.
For those seeking a lively atmosphere and good music, DNA Lounge could be a suitable choice, especially with its convenient attached pizza option. However, be prepared for potential inconsistencies in service and consider that beverage prices might be higher than expected.
It’s a place where the overall event experience often takes precedence. With a Recommendation Score of 5.8, it suggests that while many find something to enjoy, it’s not universally recommended without reservations.
If you prioritize the social scene and music over flawless service or budget-friendly drinks, it might be worth a visit for specific events.
When it comes to the food, guests generally have a good experience, with a solid 70% customer satisfaction and a score of 6.8, indicating its leaning towards good. Many rave about the delicious pizza, especially the vegetarian offerings and the crispy thin crust. With 42 positive remarks out of 60 total, it seems theres plenty to enjoy, including tasty onion rings and even free food at times.
However, not everyone is completely thrilled. Some found the pizza to be barely edible or described slices as overpriced and tasting like undercooked cardboard. A few comments, totaling 11 negative remarks, also pointed to issues with the overall quality and value, suggesting that while some food items shine, others might disappoint.
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Overall, the food here offers a decent, if sometimes inconsistent, experience. While the pizza often gets high praise, some items might not live up to expectations. It's a solid choice for casual bites, but manage your gourmet expectations.
When it comes to service, many guests have had some genuinely positive interactions, with 56 positive remarks out of 156 total. Patrons frequently praise the friendly staff and accommodating nature of employees, from the coat check person to specific bartenders like Austin and Jesse. Many appreciate how security and staff ensure safety and are generally helpful, even going above and beyond for special requests.
However, the picture isn't entirely rosy, with 96 negative comments painting a different scene. The overall score for service sits at an average 4.3, but customer satisfaction is a poor 35.9%. Many experiences highlight aggressive security and rude bouncers, leading to poor customer service and even unjustified ejections, sometimes with physical force or perceived discrimination.
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If you're looking for a place with consistently smooth and friendly service, this spot might be a gamble. While some staff are genuinely great, the frequent issues with aggressive security and rude bouncers could easily sour your experience.
Based on 232 customer remarks, the ambience here presents a bit of a mixed bag, with a score of 6.3 and customer satisfaction at 60.3%. Many rave about the fun and cozy venue, highlighting the great atmosphere and vibe for music events. People love the impressive sound system and the variety offered by multiple rooms and themed events.
However, some experiences point to areas needing improvement. Concerns include cramped space and overcrowding, leading to a hot environment. There were also mentions of sound system issues and worries about fire safety due to a narrow stairway, noted in 75 negative comments.
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If you're looking for a lively spot with diverse events and a strong sound system, this venue could be a great fit. Just be prepared for potentially crowded conditions and some tight spaces, especially during popular events.
When it comes to value, some guests found the experience to be somewhat positive, noting that prices were often fine and even affordable for shows. Many appreciated the free street parking options, making arrival less of a hassle. With 13 positive remarks out of 38 total, there's a glimmer of good, contributing to an overall score of 4.5, placing it in the average range, though customer satisfaction sits at a poor 34.2%.
However, the value proposition takes a hit with 21 negative comments, as many felt things were quite pricey. Common complaints revolved around expensive drinks, overpriced pizza, and hefty cover charges that felt like a ripoff. The cost of bag check and issues with oversold tickets also left many feeling like they wasted their money.
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If you're looking for an affordable show and can find free parking, you might find some value here. However, be prepared for potentially high prices on drinks and other extras, as many feel the overall experience can be a bit of a ripoff.
You’re looking at roughly 39 per person – reported by 64 diners. That puts it in the $31–$40 category. For a Bar & Pub, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the bigger picture, while many Bar & Pubs in the area fall into the $21–$30 range, this spot leans a bit more towards the premium end, though San Francisco also offers plenty of pricier options.
Here’s a quick look at what guests spend per person, based on the latest 64 reviews.
A look at how this spot’s value for money compares to similar places in San Francisco.
Considering its a Bar & Pub in San Francisco, we think the pricing feels pretty fair. Its a good spot if you’re looking for something a bit nicer than your average pub, without breaking the bank completely.