Highlights
- Great beer selection
- Sports
oChef » Sutter – San Francisco
Sutter - San Francisco
Photo from Sutter
Sutter at a glance
San Francisco Lower Nob Hill
- 🍻 Bar & Pub
$$
Price per Person $21–$30
mentioned by 131 of the guests
#755 out of 2403 places to eat in San Francisco
#48 Bar & Pub out of 151 in San Francisco
Good
7.9 out of 10
Food
Service
Ambience
Value
546
Reviews
82.6%
Satisfaction
Often praised
- Friendly service
- Cozy ambiance
- Solid food
Frequently criticized
- Service inconsistency
- Limited space
- Food quality
The bar & pub scene in San Francisco’s Lower Nob Hill offers a true gem. You’ll discover Sutter, a welcoming spot known for its fantastic selection of beers.
This casual and cozy establishment, officially known as Sutter Pub & Restaurant, is the perfect place to unwind. Whether you’re catching a game or enjoying happy hour, it truly embodies the vibrant spirit of a local neighborhood pub.
Overview: Introducting Sutter
Sutter offers a welcoming spot where many appreciate the attentive service and the cozy, traditional pub atmosphere. It’s a place where you can generally count on a pleasant experience, often highlighted by friendly interactions and a comfortable setting.
However, some visitors have noted that the seating can be quite limited, and there have been occasional reports of inconsistent waiting time for service. While generally positive, these aspects are worth keeping in mind for a smooth visit to Sutter.
Good
7.9
out of 10
546
Reviews
82.6%
Satisfaction
63
negative
32
neutral
451
positive
Sutter earns a solid overall score of 7.9, reflecting a generally positive experience for its patrons. This is well supported by a good Customer Satisfaction rate of 82.6%, indicating that most visitors leave content.
These figures are drawn from a substantial pool of 546 customer observations, with 451 positive remarks outweighing 63 negative ones. Looking closer, Service stands out with an impressive (8.7), often described as fast and friendly.
The Food also performs well (7.9), offering reliable options. The Ambience (7.8) contributes to the inviting feel, though Value (6.4) is perceived as more moderate, suggesting it’s not always the most budget-friendly option, despite some positive mentions of happy hour deals.
What people like
- Excellent, attentive service
- Cozy pub atmosphere
- Reliable food options
What people don't like
- Inconsistent service experiences
- Limited seating space
- Specific food quality issues
Sutter presents itself as a reliable choice for those seeking a friendly atmosphere and dependable fare. With a strong Recommendation Score of 8.3, it’s clear that many find it a worthwhile destination, particularly if you appreciate good service and a classic pub setting.
While there are minor points to consider, such as occasional service hiccups or limited space, Sutter generally delivers a satisfying experience. It’s a place worth trying if you’re in the mood for a casual meal or a drink in a welcoming environment.
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Verdict: Our expert take on Sutter
Food (7.9 out of 10)
mentioned by 98% of the guests
When it comes to the grub, this spot is definitely hitting some high notes! With a solid score of 7.9 and customer satisfaction soaring at 82.1%, its clear many diners are leaving happy. Out of 301 pieces of feedback, a whopping 247 praised the great food, exceptional cocktails, and classic fish and chips, often highlighting the consistent quality and mouthwatering flavor.
However, its not all sunshine and rainbows. While only 32 opinions pointed out downsides, some found issues with the grilled salmon being too fishy, limited vegetarian options, or even disgusting wings. A few also felt the mac and cheese was quite basic, suggesting some dishes might miss the mark.
Food
301
Reviews
82%
Satisfaction
32
negative
22
neutral
247
positive
Rating distribution
What people like
- Delicious pub food
- Exceptional cocktails
- Consistent quality
What people don't like
- Limited veggie options
- Subpar wings
- Basic mac and cheese
Often praised
- foodMy experience at this restaurant was centered around its solid bar, which offered decent food and good drinks. The bar seats were exceptionally comfortable, almost earning a perfect score on their own.
- beerMy experience at this pub was fantastic! It's a small, cozy place with a very good breakfast and delicious beer. You can also catch all the major sports, including the Bundesliga, which is a big plus.
- friesMy experience at the restaurant was very positive. The Impossible burger was great, and the fries were equally good. I also enjoyed the nice pub feel and found the staff to be very friendly & attentive.
- fish and chipsfish and chips. It came out hot and the fish was nicely done and tasty
- FoodFood:4
- bangers and mashbangers and mash in the past, and it was excellent
- beersMy experience at this bar was positive. They have a good selection of beers and also make Suju cocktails. The atmosphere was rated 5, and the service was also rated 5.
- beer selectionthey have a good beer selection
- Fish and ChipsMy experience at the restaurant was delicious. I came for supper and enjoyed the Fish and Chips, Chicken Strips and Fries, Sunnyside Burger, and Happy Hour Nachos. The service was good, and the atmosphere was very cozy.
- breakfastbreakfast wasn't quite 100% authentic English, but was one of the closest
Frequently criticized
- foodThe food, though, was subpar
- liquorThe place is small, so expect the unexpected. Additionally, they don’t serve liquor, so mixed drinks are not an option here. Overall, I liked this place.
- Fish and ChipsFish and Chips were not very good at all
- Guinness Chili BurgerGuinness Chili Burger which was an (expectedly) sloppy mess but not super flavor
- Irish whiskeya pub in the US without Irish whiskey is just not the same
- Veggie sandwichdisappointing "Veggie sandwich". No flavor in the sandwich
- bacon burgerThe bacon burger was smothered in mustered
- bbq sauceWay too much bbq sauce
- chiliThe chili tasted like is was straight from the Hormel can
- corned beefMy experience at the restaurant was generally very good. The food was tasty, although a couple of bites of the corned beef were a touch gamey. I've had the bangers and mash in the past, and it was excellent.
Overall, if you're looking for hearty pub fare and great drinks, this place is definitely worth a visit. Just be mindful that while many dishes shine, some specific items, especially vegetarian choices or certain appetizers, might not live up to the same high standard.
Service (8.7 out of 10)
mentioned by 70% of the guests
When it comes to service, this spot really shines! With an impressive score of 8.7 and an excellent customer satisfaction rate of 90.9%, guests consistently praise the friendly, attentive staff. Out of 99 total experiences, 90 highlighted great service, efficient delivery, and accommodating attitudes, making for a truly pleasant visit.
However, a small number of experiences, 7 to be exact, did mention some hiccups. A few customers encountered slow service and extended waiting times. There was even a rare instance of an aggressive waitress, which is definitely something to keep in mind.
Service
99
Reviews
90%
Satisfaction
7
negative
2
neutral
90
positive
Rating distribution
What people like
- Friendly, attentive staff
- Quick, efficient service
- Accommodating requests
What people don't like
- Slow service
- Long waiting times
- Aggressive waitress
Often praised
- serviceMy experience at this nice pub was marked by excellent service and good food. It's a small establishment with limited seating, and the tables are quite close together.
- staffIt's a great place for a drink and a meal. The service is very fast, and the staff are very friendly.
- ServiceService was friendly and good
- waitressI especially enjoyed the beers, which were great. The service was very quick, and our waitress was very sweet. I absolutely love it!
- serverMy experience at the restaurant for breakfast was great! The food was delicious, the server was very polite, and the restaurant was clean. I highly recommend this place for breakfast.
- wait timeI found this quirky and small pub on Google Maps while looking for somewhere for a quick dinner near my hotel. I was not disappointed; the food came quickly and was great and not too expensive.
- Take Away ServiceThey do have Take Away Service
- accommodatingStaff were very accommodating
- attention to detailthe attention to detail when plating the food was “5” star
- attentively servedattentively served
Frequently criticized
- waiting timeMy experience at this restaurant was quite negative due to the service. I asked about my food after ordering, and the waitress became aggressive, screaming at me about canceling the order, even though I had already waited 15 minutes. I do not recommend this restaurant.
- indicationEt c'est indiqué nul part
- serviceMy experience at the restaurant was marked by slow service. I was initially told my order would take 5 minutes to prepare.
- staffthe staff seemed a little inexperienced
- tipI've been on vacation in San Francisco for several days, and nowhere have I been forced to pay a tip; it's always been voluntary. This is the only place where the waitress forced me to pay a tip. BAD PLACE.
- waitressSuch a crazy waitress, i asked about my food
Overall, you can expect a very positive service experience here, with staff often going above and beyond. While there are a few isolated reports of slow service, the overwhelming majority of diners leave happy. It's definitely worth a visit if you value friendly and efficient attention.
Ambience (7.8 out of 10)
mentioned by 69% of the guests
It seems the vibe at this spot is largely a hit! With a solid score of 7.8 and customer satisfaction at a great 82.8%, guests frequently praise the atmosphere, cozy ambience, and cleanliness. Out of 116 comments, a whopping 96 lean positive, highlighting a friendly place with a pub feel that many find comfortable and inviting.
However, not everything is perfect. A few of the 16 negative comments point to issues with space and seating, noting that tables are close together and it can get noisy when crowded. Some also found the music a bit off, and the toilet situation could be improved, suggesting a need for more room.
Ambience
116
Reviews
82%
Satisfaction
16
negative
4
neutral
96
positive
Rating distribution
What people like
- Cozy pub atmosphere
- Clean, friendly vibe
- Quiet for talking
What people don't like
- Limited seating space
- Can get noisy
- Single toilet access
Often praised
- atmosphereI was not disappointed; the food was so good! The atmosphere was great, with plenty of TVs, and the service was excellent.
- pubIf I wasn’t heading back home tomorrow, I would go back for a third time. The food is phenomenal, the staff are all VERY kind and courteous, and the small little pub transports you across the pond. The grilled chicken is to die for – whether it’s on the chicken sandwich or Cobb salad.
- AtmosphereAtmosphere:5
- barThe bar is awesome the glowing suit of armor just lit up
- ambianceIt's got an amazing ambiance
- ambiencethe ambience inside is cozy, warm, and friendly
- placeGreat place to have a drink and a bite to eat
- cleanlinesshow clean this place was. Everything was shining
- decorthe decor old school Irish pub awesome
- noise levelQuiet, easy to talk
Frequently criticized
- seatingMy experience at this restaurant was fantastic, despite its small size and limited seating. The food we had was truly delicious.
- Parking optionsDifficult to find parking
- RestroomsOnly one LOO, though
- atmospheredoes not have any feel of a pub
- dining experienceIt's time for renovations at this restaurant; it really would make the dining experience more pleasant. The fish and chips was good, but I've had better.
- loudit was a little loud
- musicthe music is quite depressing
- noise levelit can be very noisy if the bar is crowded
- overhead machineryannoying high pitched whining from some overhead machinery that was distracting
- renovationsIt's time for renovations at this restaurant; it really would make the dining experience more pleasant. The fish and chips was good, but I've had better.
If youre looking for a cozy, friendly pub atmosphere with a good vibe, this place is definitely worth checking out. Just be prepared for potentially limited seating and a bit of noise if its busy, especially if you prefer more personal space.
Value (6.4 out of 10)
mentioned by 25% of the guests
Many guests found the value here to be quite appealing, with 18 positive remarks highlighting reasonable prices and excellent Happy Hour specials. It seems you can find some truly affordable options, especially for San Francisco, offering a good quality-price ratio. This contributes to a mixed customer satisfaction of 60%.
On the flip side, 8 negative comments point to some significant concerns. Some felt certain items were expensive or that service fees were excessive, inflating the bill. There was even a serious report of an unauthorized charge.
The overall score for value is an average 6.4, suggesting a need for more consistent pricing and transparency.
Value
30
Reviews
60%
Satisfaction
8
negative
4
neutral
18
positive
Rating distribution
What people like
- Reasonable prices
- Great Happy Hour
- Good value
What people don't like
- Excessive service fees
- Unauthorized charges
- Some items overpriced
Often praised
- pricesI found it to be a nice place to drink a beer or eat a burger. What stood out was that the prices are not as high as in the rest of San Francisco, which is a significant advantage. The food and service were excellent, and the atmosphere was also very enjoyable.
- pricePreis für San Francisco ist in Ordnung
- happy hourThey have a Happy Hour meal and $6 drafts
- Happy Hourfor the Happy Hour must be a option perfect
- Happy Hour specialsHappy Hour specials were good and good value
- Happy hourDa segnalare Happy hour da lunedì a venerdì dalle 15 alle 18 con birre a 6$ e alcuni piatti scontati
- PriceReasonable Price
- affordableSehr günstig für San Francisco
- price per personPrice per person:$10–20
- price pointall for a very reasonable price point
Frequently criticized
- priceWhile the flavor of the mango chutney was good, it was perhaps a tad too sweet. Overall, this dish isn’t worth the price. However, the ambience inside the pub and the people working there are nice if you’d like to stop in for a brew.
- ExpensiveExpensive
- ParkingIt wasn't crowded on a Thursday evening, and we were seated right away. Parking can be a challenge as it's SF, but it's not a must-visit. However, it's definitely worth a visit if you are in the neighborhood!
- billça gonfle l'addition de 50%
- excessiveJe trouve ça excessif
- service fees20% de service fees en plus des taxes et des tips
- unauthorized chargeBe careful! This place charged my card again without authorisation two days after dining in.
If you're looking for good Happy Hour deals and generally reasonable prices, especially for drinks, this spot could be a solid choice. However, be mindful of potential excessive service fees and check your bill carefully, as some found certain items overpriced or reported unauthorized charges.
How are the prices at Sutter?
You’re looking at roughly 27 per person – reported by 131 diners. That puts it in the $21–$30 category. For a Bar & Pub, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests find prices clustering right around this average, with the $21–$30 range being the most popular.
Here’s a quick look at what guests spend per person, based on the latest 131 reviews.
How this Bar & Pub’s value for money stacks up against similar spots in San Francisco.
Considering its a Bar & Pub, we think the pricing feels quite fair for what you get. Its a good spot if you’re looking for quality without breaking the bank.
Customer Reviews: what people think about Sutter
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
9
Cozy German-style pub escape
This is a really small pub by American standards, reminding me more of a good old German "Eckkneipe" (corner pub). It has a bar and a handful of tables. There's no loud noise, making it easy to have a good conversation, enjoy some delicious food, and relax at the end of the day.
If you want to escape the hustle and bustle, this is the place to be. The staff is always very friendly.
- pub8
- tables7
- noise level9
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Breakfast
Noise Level
- Quiet
9
Great Pub for Food, Beer & Sports
My experience at this pub was fantastic! It's a small, cozy place with a very good breakfast and delicious beer. You can also catch all the major sports, including the Bundesliga, which is a big plus.
The pub was very clean, contributing to a pleasant atmosphere.
- breakfast9
- beer9
- cleanliness10
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Noise Level
- Moderate
10
Best French Toast Ever!
If you have a hankerin' for French Toast, this is the place! I swear this is the best French Toast I have had in years. The service was outstanding.
Highly recommend 👌
- French Toast10
- service10
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
7
Good Pub Food, Average Service
My experience at this restaurant was a mixed bag. The food was pretty good, with the Shepards pie and bangers and mash being particular highlights. The atmosphere had a musty smell, which I associate with a good pub.
However, it was expensive, and the service was only average. Parking was also difficult to find.
- Shepards pie8
- bangers and mash8
- musty smell7
- Expensive4
- Parking options3
Price per Person
- $11–$20
Visit Type
- Tourist Experience
Service Type
- Dine-in
2
Forced Tip and High Prices
I've been on vacation in San Francisco for several days, and nowhere have I been forced to pay a tip; it's always been voluntary. This is the only place where the waitress forced me to pay a tip. BAD PLACE.
2 normal beers cost almost $20.
- beers5
- tip1
- price2
What Sutter offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Solo dining
Amenities
- Restroom
Offerings
- Food at bar
- Hard liquor
- Happy hour drinks
- Food
- Wine
- Beer
- Happy hour food
- Cocktails
- Alcohol
Dining options
- Table service
- Seating
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Usually somewhat difficult to find a space
- Paid street parking
Atmosphere
- Cozy
- Casual
FAQs
Is Sutter accessible for all guests?
Yes, Sutter in Lower Nob Hill is designed with accessibility in mind. You’ll find a wheelchair accessible entrance, seating, and restroom, ensuring a comfortable experience for everyone who visits.
What kind of atmosphere and offerings can you expect at Sutter?
At Sutter, you’ll discover a cozy and casual atmosphere perfect for unwinding. They offer a great beer selection, hard liquor, wine, and cocktails, alongside food at the bar and happy hour specials, making it ideal for any occasion.
How does Sutter generally perform?
Sutter receives a good overall score of 7.9, with strong points in Service (8.7) and Food (7.9). The Ambience (7.8) is also well-regarded, though Value (6.4) is more moderate.
What can I expect from the service at Sutter?
Service at Sutter is often described as excellent, fast, and friendly, with staff being very accommodating. However, some experiences mention slow service or issues with waiting times.
Is Sutter a good place for a casual meal or drink?
Yes, Sutter is frequently praised for its cozy, warm pub atmosphere and good selection of beers. Many find the food reliable, with popular items like fish and chips, though some specific dishes have received mixed reviews.