Highlights
- Live music
- Sports
- Great wine list
oChef » Delarosa – San Francisco
Delarosa - San Francisco
Photo from Delarosa
Delarosa at a glance
San Francisco Union Square
- 🍝 Italian Restaurant
$$
Price per Person $31–$40
mentioned by 134 of the guests
#1962 out of 2403 places to eat in San Francisco
#119 Italian Restaurant out of 122 in San Francisco
Good
6.5 out of 10
Food
Service
Ambience
Value
656
Reviews
61.4%
Satisfaction
Often praised
- Great food
- Good ambiance
- Happy hour
Frequently criticized
- Poor service
- Noisy space
- Hidden costs
The restaurant Delarosa, an Italian restaurant in San Francisco’s vibrant Union Square neighborhood, invites you to experience its lively atmosphere. You can enjoy the unique energy of live music, making it a perfect spot for an engaging evening out.
This trendy eatery offers a casual yet sophisticated setting where you can unwind and savor authentic Italian flavors.
Overview: Introducting Delarosa
Delarosa offers a lively setting with a generally positive atmosphere that many find appealing, especially for groups. Guests often praise the quality of the pizza and other dishes, noting fresh ingredients and flavorful options.
It’s a place that aims for a welcoming vibe. However, some experiences at Delarosa point to potential drawbacks.
The service can sometimes be inconsistent, and while the food is often a highlight, concerns about overall value and unexpected charges have been noted by some diners. The environment can also get quite noisy.
Good
6.5
out of 10
656
Reviews
61.4%
Satisfaction
182
negative
71
neutral
403
positive
Delarosa earns an overall score of 6.5, placing it squarely in the average category. Customer satisfaction stands at 61.4%, indicating a mixed reception among diners.
This feedback comes from a substantial number of customer remarks, with 403 positive comments against 182 negative ones, out of 656 total observations. Digging deeper, the Food (7.1) is a clear strength, consistently rated well by patrons.
The Ambience (6.7) also receives good marks for its setting and vibe. However, the Service (5.6) is perceived as average, and Value (4.8) appears to be a notable area for improvement, with some guests finding prices a bit high or encountering unexpected charges.
What people like
- Flavorful food options
- Pleasant, lively atmosphere
- Good happy hour deals
What people don't like
- Inconsistent, rushed service
- Loud, cramped environment
- Value and hidden charges
If you’re seeking a spot with generally well-regarded food and a vibrant setting, Delarosa could be a suitable choice. The 6.9 recommendation score suggests it’s worth considering, particularly if you prioritize a lively atmosphere and enjoy Italian-inspired dishes.
However, be mindful of the potential for a bustling, noisy environment and service that can sometimes fall short. It’s a place that delivers on taste and vibe for many, but those sensitive to noise or expecting seamless service might find it a mixed experience.
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Verdict: Our expert take on Delarosa
Food (7.1 out of 10)
mentioned by 95% of the guests
Alright, lets talk about the food! With a solid score of 7.1 and a customer satisfaction hovering around 68.7%, it seems like a mixed bag, but leaning positive. Out of 342 opinions, 235 were buzzing about delicious items like pizza, pasta, fresh ingredients, and perfect crust, with many praising the wood fired pizza and spicy meatballs.
It sounds like there are some real standouts worth trying! However, not every bite is a winner, as 65 opinions pointed out some areas for improvement. Some found the food quality to be lower than expected, with complaints about soggy pizza, greasy dishes, and concerns regarding gluten-free items and food allergies.
' It seems consistency might be a bit of an issue, so be mindful of your choices.
Food
342
Reviews
68%
Satisfaction
65
negative
42
neutral
235
positive
Rating distribution
What people like
- Delicious pizza
- Flavorful pasta
- Fresh ingredients
What people don't like
- Soggy pizza
- Inconsistent quality
- Allergy concerns
Often praised
- foodWe also had a dessert of ice cream with meringue and chocolate, along with two cocktails. All the food was delicious and light, and it came out quickly. The service was good; the host was quick, and our server was attentive without being overbearing.
- pizzaAmazing pizza! Fresh ingredients and unique flavors.
- pizzasI got the baked ziti with chicken parmigiana, and it was a solid dish. They also have pizzas which looked pretty good and were at a fair price. Their neon sign was cute too!
- meatballsThe linguine could have also used more garlic. The meatballs in "spicy" tomato sauce were hearty, but again, the sauce was not spicy. The crusty bread served with it was great for scooping up the sauce.
- drinksa comida e os drinks sao muito bons
- FoodFood was so so amazing!!
- beet saladThe beet salad and prosciutto pizza were great!!
- caesar saladthe ceasar salad, which was crisp and refreshing and had lots of tasty parmesan.
- funghi pizzaThe funghi pizza was great - strange cheese flavor but the rest was delectable
- pastaThe pasta is always so flavorful
Frequently criticized
- pizzaPizza however, left a lot to be desired. taste was there but any pizza where all the ingredients + cheese slide off as you pick up a slice IS NOT IT
- foodfood arrived from being delivered from 1 minute away walking it was cold
- food qualitywish I could give a better judgement of the food but when it’s cold
- dessertI wish we had saved room for dessert
- Burrataweren’t quite impressed with the Burrata
- balsamic on itwishing for balsamic on it
- broccoliniBroccolini was kind of undercooked
- bruschettaThe bruschetta we ordered had the wrong toppings
- brussel sproutsThe brussel sprouts were barely crispy on the outside and undercooked
- burrataburrata melted all over pizza box
If youre craving some tasty Italian, especially pizza and pasta, its definitely worth a visit, but manage your expectations for consistency. While many dishes shine, be cautious if you have dietary restrictions or are sensitive to overly oily food.
Service (5.6 out of 10)
mentioned by 70% of the guests
When it comes to service, theres a lot to appreciate here! Many guests praised the kind staff and great patience shown, especially with families, making it quite kid friendly. Youll often find speedy service for food and drinks, with 72 positive remarks out of 151 total opinions highlighting these good experiences.
However, the experience isn't always consistent, with a score of 5.6 and customer satisfaction at 47.7%. There were 69 negative comments pointing to issues like rudeness from staff, frustratingly long wait times, and concerns about poor management attitudes, suggesting some areas definitely need attention.
Service
151
Reviews
47%
Satisfaction
69
negative
10
neutral
72
positive
Rating distribution
What people like
- Kind, attentive staff
- Speedy service
- Kid-friendly
What people don't like
- Rude staff attitude
- Long wait times
- Poor management
Often praised
- serviceIt's a low-key group spot with outdoor seating that feels worlds away from the Financial District hustle. Portions are generous, and service is speedy, even on busy nights. The ziti pasta is also good.
- staffThe food, the staff, the atmosphere, the waiters absolutely wonderful
- ServiceService and atmosphere were good
- foodthe food come out very timely
- hostAll the food was delicious and light, and it came out quickly. The service was good; the host was quick, and our server was attentive without being overbearing. They offer great indoor and outdoor seating, though the indoor dining features communal tables.
- serverAll the food was delicious and light, and it came out quickly. The service was good; the host was quick, and our server was attentive without being overbearing. They offer great indoor and outdoor seating, though the indoor dining features communal tables.
- waitressThe food, the staff, and the atmosphere were all wonderful. I especially want to thank the waitress who served us. Once she realized I speak Arabic, she kindly said “shukran” in Arabic.
- AdamAdam who were kind, attentive
- AnyaAnya was slaying. Like I wasn’t bothered about waiting to order my drink
- AppetizersThe funghi pizza was also great, with a strange cheese flavor but the rest was delectable. Appetizers came out so fast, probably 5 minutes from ordering. The ambiance was nice for catchups.
Frequently criticized
- serviceWe decided to give this restaurant a try because it was close to our hotel. The food was decent, nothing more, and the service was lacking.
- serverpointed directly to it on the menu, correcting the server when they said a different item -- instead of correcting me, they just brought the other item I did not want anyway
- managerI asked the manager who didn't know but said he'd find out.
- waiting timewe would have to wait for 20 minutes as ‘there were no tables’!
- waitressour waitress arrived, and she just seemed miserable from the start
- apologyand no apology for putting my child at risk
- asked to leaveasked us to leave so they can sit other people
- attentivenessHer check-ins were poorly timed, making us feel rushed, and subsequent requests for more orders felt like an attempt to get us out quickly. Despite the praise-worthy food, the lack of basic courtesy and attentiveness from the staff made it impossible to recommend Delarosa or consider returning.
- attitudeMy experience at this restaurant was so bad. The service was terrible, with staff constantly checking on us with a very bad attitude. The food portions were so little, and the carbonara was particularly terrible.
- check-insher check-ins were poorly timed, making us feel rushed
The service here is a bit of a gamble; you might get top-notch care or a less-than-stellar experience. If youre okay with potential inconsistencies, you could be pleasantly surprised, but dont expect perfection every time.
Ambience (6.7 out of 10)
mentioned by 59% of the guests
When it comes to the vibe, this spot offers a mixed bag, scoring an average 6.7 with 65.9% customer satisfaction. Many guests rave about the vibrant atmosphere, especially enjoying the outdoor seating with heaters, making it a cozy place for groups. The open kitchen and convenient location also add to the appeal, as noted in 81 positive comments.
However, it's not always smooth sailing. Some found the ambience to be quite noisy and loud, with cramped conditions and uncomfortable seating, often involving shared tables or stools without backs. These points, highlighted in 27 negative observations, suggest it might not be the best choice for a quiet, intimate meal.
Ambience
123
Reviews
65%
Satisfaction
27
negative
15
neutral
81
positive
Rating distribution
What people like
- Vibrant atmosphere
- Outdoor seating
- Convenient location
What people don't like
- Loud and noisy
- Uncomfortable seating
- Cramped tables
Often praised
- atmosphereWe also shared the Margherita pizza from the happy hour menu, which is a smaller, four-slice version. If you're downtown and looking for a chill place to sit outside and enjoy excellent food and a nice atmosphere, I highly recommend Delarosa.
- ambiancethe ambiance is really nice
- locationThe location is very cool, as it's in an outdoor very modern mall kind of area.
- AtmosphereAtmosphere:4
- interiorthe interior is clean and nicely decorated
- outdoor seatingBonus points for the outdoor seating
- vibeHowever, the bartender handled it with total class, genuinely apologizing and comping the pizza without me even asking. Despite the delay, I left with a smile, enjoying the great wine, flavorful pizza, and the vibrant, welcoming vibe.
- aestheticthe aesthetic of the restaurant sets a perfect tone
- big groupGreat for a big group to try more things
- central locationGreat central location
Frequently criticized
- atmospherethe atmosphere is not good for people looking for a more relaxing meal
- loudit's quite loud so it's difficult to talk
- noisyIt was a well-executed dish with al dente pasta. I would have enjoyed it more if the place was a little less cramped and noisy.
- seatsseats done have a back so you’re sitting on a big stool
- busyquite busy
- chairsthe chairs which are stools are heavy and hard to move and sit on
- conversationIndoors, they utilize large tables for communal seating, meaning you might end up sharing a table with other groups. The indoor space gets very loud, making conversation a bit difficult, so it's not ideal for an intimate group outing or catching up with friends. We tried a variety of pizzas, and all were pretty good, though they did lean a bit salty.
- crampedIt was a well-executed dish with al dente pasta. I would have enjoyed it more if the place was a little less cramped and noisy.
- crowdsMy experience at Delarosa Downtown in San Francisco was that it's a happening spot, but be prepared for the crowds! Reservations are definitely recommended as this place gets packed, especially with after-work and conference crowds.
- environmentA bit sterile environment, the seats have no backs and are uncomfortable
If you're looking for a lively, casual spot with a vibrant outdoor area, this place could be a great fit for you and a group. However, if quiet conversation and comfortable, private seating are your top priorities, you might find it a bit too loud and cramped.
Value (4.8 out of 10)
mentioned by 23% of the guests
When it comes to value, this spot presents a bit of a mixed bag, with a score of 4.8, placing it in the average range. Many customers appreciate the reasonable portions and fair prices, especially noting the good deals during happy hour. Based on 40 customer remarks, with 15 positive observations, it seems some folks really hit the jackpot with their budget.
However, customer satisfaction sits at a poor 37.5%, indicating significant room for improvement. A higher number of negative comments (21) point to concerns like deceptive pricing, hidden charges, and surcharges. Some found the overall experience too expensive, feeling that the price point didn't match the offering.
Value
40
Reviews
37%
Satisfaction
21
negative
4
neutral
15
positive
Rating distribution
What people like
- Reasonable portions
- Fair prices
- Great happy hour deals
What people don't like
- Deceptive pricing
- Hidden charges
- Too expensive
Often praised
- happy hourLocated in a quiet plaza off Yerba Buena Gardens, this favorite spot delivers reliable Roman-style pizzas with yum crusts and punchy toppings. The happy hour steals the show with $10 plates like burrata with honey-hazelnuts or meatballs. It's a low-key group spot with outdoor seating that feels worlds away from the Financial District hustle.
- pricesThe portions and prices are very reasonable.
- fair pricedecent food for a fair price
- $30 meal for onePerfect for a < $30 meal for one
- PricwPricw are reasonable
- good dealMy experience at this restaurant was that of a low-key place with decent food. It's not a posh restaurant, but it offers a good deal for the prices they charge. The food was rated 4 out of 5, and the atmosphere was rated 4 out of 5.
- happy hour dealmissed happy hour by 5 mins they still gave us a deal
- in-kind paymentthey take inkind payment
- portionsThe portions and prices are very reasonable.
- pricequite reasonable price
Frequently criticized
- billHowever, the service was poor. They tried to take my plate before I had even finished eating, and the bill was slammed onto the table. This is unacceptable.
- priceOverall it was a bit pricey
- pricesPrezzi sostenuti come in tutta SF
- 5% surchargeadd a %5 surcharge to the bill
- TOO EXPENSIVEMy experience at this restaurant featured a nice thin pizza and good service. However, the overall cost was TOO EXPENSIVE. A simple pizza, Caprese salad, and soft drinks amounted to 56 USD.
- deceptive pricingdeceptive pricing!!!
- double-chargedI was double-charged for my meal
- extra pizza sauceMy recent pickup experience was disappointing due to deceptive pricing. I was charged $2 for extra pizza sauce, a charge not specified on the online menu or the menu at the hostess stand. When I inquired about the price difference, the manager claimed the hostess stand menu was old, but I pointed out the prices matched the current online menu.
- hidden chargesHe then stated it was listed as an extra topping charge, which it was not. It's concerning that management seems unaware of its own menu pricing and hidden charges. The pizza itself was a letdown; the crust was too thick and hard, and the burrata melted all over the pizza box.
- menu pricingnot aware of its menu pricing and hidden charges
If youre looking for a good deal, especially during happy hour, this place might be worth a shot. However, be wary of potential hidden charges and double-check your bill, as some customers found the pricing to be a bit tricky. Its a place where you might find great value, or you might end up feeling it's a tad pricey.
How are the prices at Delarosa?
You’re looking at roughly 35 per person – reported by 134 diners. That puts it in the $31–$40 category. For an Italian Restaurant in San Francisco, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 35, it’s interesting to see that a large number of guests actually spend in the $21–$30 range. This suggests a menu that offers both great value mid-range options and some slightly more premium choices that pull the overall average up.
Here’s a quick look at what guests spend per person, based on the latest 134 reviews.
See how this restaurant’s value for money stacks up against similar spots in San Francisco.
For an Italian spot in San Francisco, we think the pricing feels quite fair, especially with the variety of price points available. It seems like a good option for different budgets.
Customer Reviews: what people think about Delarosa
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
3
Great Food, Terrible Service
My experience at Delarosa was a mix of excellent food and a deeply disappointing service. The food was genuinely great, with delicious pizza that arrived quickly. The atmosphere was also a highlight – clean, modern, and family-friendly, creating a warm and inviting vibe.
However, the customer service completely ruined the experience. While the host was initially friendly, his dismissive gesture with the water was off-putting. Our waitress seemed miserable and uninterested, making it feel like she was just going through the motions.
Her check-ins were poorly timed, making us feel rushed, and subsequent requests for more orders felt like an attempt to get us out quickly. Despite the praise-worthy food, the lack of basic courtesy and attentiveness from the staff made it impossible to recommend Delarosa or consider returning.
- food10
- atmosphere9
- pizza9
- customer service1
- waitress1
- check-ins3
Price per Person
- $21–$30
Visit Type
- Tourist Experience
Service Type
- Dine-in
Meal Type
- Dinner
9
Unique Flavors and a Scrumptious Focaccia!
After visiting the SF MoMa, we walked into this restaurant. The fall pizza was definitely unique, offering a different flavor profile than usual. The cauliflower was good, but the highlight was the tiny onion focaccia — this was really, really scrumptious and a must-try item!
- fall pizza8
- cauliflower7
- onion focaccia10
Price per Person
- $81–$90
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
8
Modern Spot with Good Food & Service
My experience at this modern restaurant was quite enjoyable. The seating, with tables featuring communal benches, might not be the most comfortable, but it adds to the place's unique vibe. I appreciated the open kitchen, allowing a view of the food preparation.
The food was delicious, and the service was good.
- communal benches6
- open kitchen8
- food9
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Excellent Italian Pizza and Ginger Beer
My experience at this great Italian place was excellent. I had their burrata and funghi pizza, which was superb, and a ginger beer that was notably strong. The pizzas were truly excellent, and the ginger beer was also great.
I would definitely recommend trying this place out!
- burrata and funghi pizza10
- pizzas10
- ginger beer9
Price per Person
- $101+
Visit Type
- Casual Outing
Group Type
- Colleagues
Group Size
- Large Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Moderate
8
Reliable Roman Pizza & Great Happy Hour
We had our team happy hour party here, and it was a great place and food. Located in a quiet plaza off Yerba Buena Gardens, this favorite spot delivers reliable Roman-style pizzas with yum crusts and punchy toppings. The happy hour steals the show with $10 plates like burrata with honey-hazelnuts or meatballs.
It's a low-key group spot with outdoor seating that feels worlds away from the Financial District hustle. Portions are generous, and service is speedy, even on busy nights. The ziti pasta is also good.
Downsides? It can get loud inside, but that's what happy hours are for 🙃.
- Roman-style pizzas8
- yum crusts9
- punchy toppings8
- loud inside4
What Delarosa offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Transgender safespace
- Tourists
- LGBTQ+ friendly
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Bar onsite
- Gender-neutral restroom
- Wi-Fi
- Free Wi-Fi
- Restroom
Offerings
- Late-night food
- Hard liquor
- Happy hour drinks
- All you can eat
- Quick bite
- Wine
- Coffee
- Beer
- Small plates
- Happy hour food
- Cocktails
- Vegetarian options
- Alcohol
Dining options
- Catering
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Pets
- Dogs allowed
Parking
- Paid parking lot
- Usually difficult to find a space
- Paid parking garage
- Paid street parking
Atmosphere
- Casual
- Trendy
FAQs
Can you find outdoor seating and delivery options at Delarosa Downtown?
Yes, Delarosa Downtown offers a variety of service options to suit your needs. You can enjoy your meal with outdoor seating, dine-in, or opt for convenient takeout and delivery services, ensuring flexibility for your dining experience.
What kind of atmosphere and amenities are available at Delarosa Downtown?
At Delarosa Downtown, you’ll discover a casual and trendy atmosphere perfect for any occasion. The restaurant provides a bar onsite, Wi-Fi, and gender-neutral restrooms for your comfort and convenience, enhancing your visit.
How does Delarosa generally rate with customers?
Delarosa holds an overall score of 6.5, indicating an average experience. Its Food (7.1) and Ambience (6.7) are well-regarded, while Service (5.6) and Value (4.8) are areas where it receives more mixed feedback.
What do guests particularly enjoy about Delarosa?
Many guests appreciate the flavorful food, especially the pizza, and the pleasant, lively atmosphere. The happy hour deals are also frequently mentioned as a positive aspect for good value.
Are there any common concerns or drawbacks at Delarosa?
Some diners have noted that the restaurant can be quite loud and cramped, making conversation difficult. There are also occasional concerns about inconsistent service and unexpected charges impacting the overall value.