Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
oChef » The Italian Homemade – San Francisco
The Italian Homemade - San Francisco
Photo from The Italian Homemade
The Italian Homemade at a glance
San Francisco Civic Center
- 🍝 Italian Restaurant
$$
Price per Person $21–$30
mentioned by 88 of the guests
#1484 out of 2403 places to eat in San Francisco
#101 Italian Restaurant out of 122 in San Francisco
Good
7.2 out of 10
Food
Service
Ambience
Value
399
Reviews
72.9%
Satisfaction
Often praised
- Fresh Pasta
- Authentic Flavors
Frequently criticized
- Service Inconsistency
- Value Concerns
The restaurant The Italian Homemade is a charming Italian eatery nestled in San Francisco’s vibrant Civic Center neighborhood. You’ll discover a cozy, casual, and trendy spot perfect for enjoying authentic Italian flavors.
Whether you’re seeking a quick bite or a leisurely meal, this place offers a welcoming atmosphere for all.
Overview: Introducting The Italian Homemade
The Italian Homemade generally impresses with its authentic food and a welcoming ambiance. Many appreciate the fresh, homemade taste that captures the essence of Italian cooking, often paired with a pleasant atmosphere and friendly staff.
However, experiences with service can be inconsistent, with some reporting issues like slow delivery or billing errors. While prices are often considered fair, some find certain items expensive, and the physical setting occasionally receives criticism.
Good
7.2
out of 10
399
Reviews
72.9%
Satisfaction
84
negative
24
neutral
291
positive
The Italian Homemade achieves a solid overall Restaurant Score of 7.2, reflecting a generally positive dining experience. This is supported by a good Customer Satisfaction of 72.9%, indicating that most patrons leave content.
These insights are drawn from a substantial 399 customer comments, with 291 positive remarks outweighing 84 negative ones. Diving deeper, the Food (7.7) stands out as a clear strength, frequently praised for its quality and taste.
Service (6.8) and Ambience (6.7) also perform reasonably well, contributing positively to the experience. However, Value (5) appears to be a more mixed bag, suggesting that while the food is enjoyed, some customers question the pricing.
What people like
- Delicious, fresh pasta
- Authentic Italian flavors
- Cozy, inviting atmosphere
What people don't like
- Inconsistent service quality
- Questionable value for money
- Occasional ambience issues
With a solid Recommendation Score of 7.5, The Italian Homemade is generally a worthwhile stop for those seeking genuine Italian flavors. If you prioritize well-prepared pasta and a pleasant setting, you’ll likely find it a satisfying choice.
However, be prepared for potentially variable service and consider if the pricing aligns with your expectations. It’s a place that shines for its culinary heart, but a few operational aspects could temper the overall experience.
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Verdict: Our expert take on The Italian Homemade
Food (7.7 out of 10)
mentioned by 97% of the guests
When it comes to the food here, youre generally in for a treat! With a solid score of 7.7 and customer satisfaction at a good 79.1%, many guests rave about the delicious, freshly made pasta and authentic Italian experience. Based on 197 positive remarks out of 249 total, you can expect generous portions and a variety of delicious sauces, making for a truly satisfying meal.
However, its not always perfect, as 37 negative comments indicate some occasional missteps. A few diners have noted issues like dishes being too salty, food arriving cold, or items like lasagna being burned. There were also some mentions of poor flatbread quality, so it seems consistency can sometimes be a minor issue.
Food
249
Reviews
79%
Satisfaction
37
negative
15
neutral
197
positive
Rating distribution
What people like
- Fresh handmade pasta
- Authentic Italian flavor
- Generous portions
What people don't like
- Salty dishes
- Cold food served
- Poor flatbread quality
Often praised
- foodfood embodied the "simple but elegant and tasty" Italian way
- pastaThe food was amazing, and the service was truly one of a kind. I strongly recommend trying them if you're looking for some amazing pasta.
- FoodFood:5
- lasagnaThis was a beast of a dish, with layers of cheese, noodles, and sauce piled high.
- food qualityALL about the quality. The food tasted homemade and fresh
- fresh pastaTasty fresh pasta
- gnocchi with pestoMy experience at this restaurant was a mixed bag. The food was absolutely incredible; we savored the amazing tagliatelle with bolognese, gnocchi with pesto, and beef ravioli with marinara. The space itself was fine, nothing particularly special.
- Italian foodbest Italian food i have ever tried
- affogatoAlso obtained was an affogato. Purchase it if you enjoy both ice cream and coffee.
- bologneseIt's so delicious and addictive.
Frequently criticized
- Caprese SaladThe Caprese Salad had no basil at all
- FlatbreadThe Flatbread was a joke
- FoodFood:2
- Lasagnathey brought it cold. It was fridge cold.
- Meat LassanaThe Meat Lassana was burned
- Napoli sauceit wasn't does in napoli sauce sadly
- Pappardelle + PasticciataThe Pappardelle + Pasticciata was salty
- Recommendation for vegetariansWould not recommend
- Special PiadinaSpecial Piadina which was supposed to have bresaola, grana padano and arugula
- Tagliatelle Bolognese pastaI ordered a Tagliatelle Bolognese pasta to take away. When I arrived to eat it, I felt a tick between my teeth, like I hit a stone. I took it out and it was something so hard that I tried to break it between my claws but it didn't scratch.
If you're craving authentic, generously portioned Italian pasta, this place is a solid bet. While most experiences are fantastic, be aware that some dishes occasionally miss the mark on seasoning or temperature. Stick to their pasta specialties for a truly delightful meal.
Service (6.8 out of 10)
mentioned by 53% of the guests
When it comes to service, many guests have had a pleasant experience, with 42 positive remarks out of 64 total mentions highlighting the friendly staff and quick service. Patrons often praise the welcoming team, helpful recommendations, and efficient table service. While the overall score sits at a solid 6.8, indicating an average performance, theres a clear appreciation for the dedicated employees.
However, not everyone leaves happy, as evidenced by 20 negative comments. Some customers have encountered rude staff, experienced frustratingly long waiting times, or found the counter ordering system inconvenient. This contributes to a mixed customer satisfaction of 65.6%, suggesting that consistency in service can be a challenge and theres room for improvement.
Service
64
Reviews
65%
Satisfaction
20
negative
2
neutral
42
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Helpful recommendations
What people don't like
- Rude staff
- Long waiting times
- Counter ordering
Often praised
- staffIt's a modern place with an industrial look and nice Italian posters. The food is great, the staff is nice, and the prices are all right. I had no wait time and the atmosphere and service were rated a 5 out of 5, with food also receiving a 5 out of 5.
- serviceThe flatbread itself was perfectly cooked, providing a satisfying base. Beyond the food, the restaurant offers an authentic Italian experience with attentive service and a cozy ambiance. The Classica Piadina is just one of the highlights from their variety of options.
- ServiceService:5
- Wait timeWait time:No wait
- chefgregarious chef prepares a fourfold menu
- cross contaminationI asked about cross contamination and they told me that they took it into account.
- deliveryThe order arrived within about 40 minutes of me placing the order and the driver came to me immediately after getting the order.
- employeethe employee, a lady, is really friendly
- heartThey are authentic, professional, with heart.
- hostessexactly as the hostess described
Frequently criticized
- serviceMy experience at this restaurant was awful. The service was terrible, and they offended customers multiple times. They incorrectly charged us for an extra ravioli plate and blamed us, claiming it was on the receipt.
- ServiceService:2
- cashiers and staffAfter those 10 minutes passed, they offered free affogato to compensate for the inconvenience. It seems the cashiers and staff play favorites, which impacts the timeliness of food service.
- customer servicewhat type of customer service is that?
- delivery serviceDon’t dine in here. You will just watch them fill orders of literally 30+ meals for delivery service while you sit there starving. So so bad.
- food on timewill not provide food on time
- friends food40 MINUTES FOR MY FRIENDS FOOD TO GET THERE
- ordering at counterJammer dat je zelf moet bestellen bij de balie
- rudethe people that work there also rude
- staffthe staff might want to act like they enjoy what they do
Overall, service here can be a bit of a mixed bag. If you catch them on a good day, youll likely enjoy friendly and quick attention, but be prepared for potential inconsistencies like longer waits or less-than-stellar interactions. Its worth a try if youre flexible, but dont expect perfection every time.
Ambience (6.7 out of 10)
mentioned by 45% of the guests
The atmosphere here generally hits the mark, with many guests praising the charming atmosphere and vintage vibes that create an authentic Italian experience, especially with the open kitchen. With a solid score of 6.7 and a customer satisfaction of 69.5%, its clear that many find the setting quite enjoyable, based on 41 positive remarks out of 59 total. However, not everyone was charmed.
Some found the space to be a cold, unheated room, with distracting issues like a jack hammer-like sound or concerns about hygiene. A few even felt the overall atmosphere was not welcoming. These points, noted in 13 observations, suggest theres room for improvement to ensure a consistently comfortable experience for all.
Ambience
59
Reviews
69%
Satisfaction
13
negative
5
neutral
41
positive
Rating distribution
What people like
- Authentic Italian vibe
- Charming, cozy atmosphere
- Open kitchen design
What people don't like
- Uncomfortably cold room
- Distracting loud noises
- Hygiene concerns
Often praised
- atmosphereamount of Frank Sinatra being played will make you to imagine classical NYC
- AtmosphereQuaint and cozy corner Italian restaurant.
- interiorclean and inviting interior
- Italian airAs an Italian from Salerno, I can confidently say that Ilario and the entire staff are exceptional. This is truly the first place in the United States where I could breathe real Italian air. They are authentic, professional, and have heart.
- Italian experienceThe flatbread itself was perfectly cooked, providing a satisfying base. Beyond the food, the restaurant offers an authentic Italian experience with attentive service and a cozy ambiance. The Classica Piadina is just one of the highlights from their variety of options.
- Italian postersMy experience at this restaurant was very positive. It's a modern place with an industrial look and nice Italian posters. The food is great, the staff is nice, and the prices are all right.
- ambianceThe flatbread itself was perfectly cooked, providing a satisfying base. Beyond the food, the restaurant offers an authentic Italian experience with attentive service and a cozy ambiance. The Classica Piadina is just one of the highlights from their variety of options.
- ambienceambience was equally impressive
- casual settinggreat for casual setting
- charming atmosphereenjoy a charming atmosphere.
Frequently criticized
- atmospherevery cold in this bare steel and concrete restaurant
- AtmosphereAtmosphere:2
- ambience problemsfix those ambience problems
- cold, unheated roomWasn't too fond of the cold, unheated room
- cum all in the sinkthere was cum all in the sink
- front doorThe front door is hard to open bc of the wind
- hygienethe hygiene on this place is not good
- jack hammer-like soundvery annoying "jack hammer"-like sound
- musicLatin music that always competes with the dining room music is off-putting and exceedingly distracting
- parkingParkeren niet mogelijk bij locatie
If youre seeking a charming Italian atmosphere with vintage touches, youll likely enjoy the vibe here. However, be aware that some guests have experienced comfort issues like temperature or noise. It's a mixed bag, so go in with an open mind.
Value (5 out of 10)
mentioned by 26% of the guests
When it comes to value, it seems like a bit of a mixed bag, with a score of 5 putting it squarely in the average range. Many diners appreciate finding a good deal, especially with mentions of student discount, value for money, and fairly priced food. Out of 27 total comments, 11 positive remarks highlight that some find the prices surprisingly good for the quality, making it feel like a worthwhile experience.
However, the picture isnt entirely rosy, as customer satisfaction sits at a mixed 40.7%. There are 14 negative comments raising concerns about things being expensive, up-charges, and even deceptive menus. Issues like an SF Surcharge Employee benefits' and not accepting cash also left some feeling frustrated, suggesting that the final cost can sometimes be a bit of a surprise.
Value
27
Reviews
40%
Satisfaction
14
negative
2
neutral
11
positive
Rating distribution
What people like
- Good value for money
- Fairly priced food
- Student discounts available
What people don't like
- Can be expensive
- Unexpected up-charges
- No cash payments
Often praised
- priceMy experience at this restaurant was delicious and reasonably priced. I enjoyed the fettuccine pasta with a Pasticciata sauce (red), and my Aunt had the Fettuccine pasta with a Parmasano sauce (white).
- pricesIt's a modern place with an industrial look and nice Italian posters. The food is great, the staff is nice, and the prices are all right. I had no wait time and the atmosphere and service were rated a 5 out of 5, with food also receiving a 5 out of 5.
- value for moneyworth the value for money and perfectly delicious.
- fairly pricedfood is also fairly priced
- good pricevoor goede prijs
- student discounteven with a student discount
Frequently criticized
- priceIt cost me $24, it was expensive
- $40 for lettucepaid $40 for lettuce
- 27 dollarsThis was 27 dollars
- SF Surcharge Employee benefitsSF Surcharge Employee benefits???
- card paymentssolo aceptan pago con tarjeta
- costThe cost does not match their service
- deceptive menusNot okay with deceptive menus
- don't take cashthey don’t take cash so be a careful
- drinkslas bebidas no están en el menú así que no sabes cuánto cuestan
- expensiveVERY EXPENSIVE
If you're looking for a good deal, especially with a student discount, you might find some pleasant surprises here. However, be mindful of potential up-charges or unexpected costs, as the value can be inconsistent for some diners.
How are the prices at The Italian Homemade?
You’re looking at roughly 23 per person – reported by 88 diners. That puts it in the $21–$30 category. For an Italian Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 23, it’s interesting to see that most guests actually spend a bit less, with the biggest group clustering around the $11–$20 range, though a good number also hit the $21–$30 mark. This suggests a nice mix, offering options for different budgets.
Here’s a quick look at what guests spend per person, based on the latest 88 reviews.
Compare the value for money of this restaurant against similar ones in San Francisco.
Considering it’s an Italian spot in San Francisco, we think the pricing feels quite fair. It offers good value for a mid-range experience, especially with options for those looking to spend a little less.
Customer Reviews: what people think about The Italian Homemade
Price per Person
- $41–$50
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
2
Disappointing Lasagna and Tiramisu
My experience at this restaurant was disappointing. I had high hopes, having walked by many times and looking forward to trying it. I'm glad I visited alone before bringing friends.
I ordered the Lasagna, which arrived fridge cold, not just room temperature. It was a veggie lasagna, so perhaps not a popular choice. I also tried the Tiramisu, and unfortunately, it was also a letdown; I've had much better.
I hope other dishes might be better, but based on my experience, I wouldn't recommend it for vegetarians.
- veggie lasagna5
- Lasagna1
- Tiramisu3
- Recommendation for vegetarians1
Visit Type
- Regular Visit
Service Type
- Takeout
9
Delicious Bolognese To-Go Weekly!
My experience at this restaurant has been consistently positive, primarily due to their delicious bolognese. I get a tub of it to go every week because it's so addictive. They also offer gluten-free pasta, which is a great option.
- bolognese10
- gluten free pasta8
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Modern Italian with Great Food and Service
My experience at this restaurant was very positive. It's a modern place with an industrial look and nice Italian posters. The food is great, the staff is nice, and the prices are all right.
I had no wait time and the atmosphere and service were rated a 5 out of 5, with food also receiving a 5 out of 5.
- modern place8
- industrial look8
- Italian posters7
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Disappointing Rigatoni and Sauce
My experience at the restaurant was disappointing. I may have ordered incorrectly, as I received rigatoni with meatballs and marinara sauce instead of Bolognese. Unfortunately, I found the meat to be not very flavorful at all, and the pasta sauce was equally lacking.
The pasta texture and taste were no better than boxed pasta. This dish cost 27 dollars.
- rigatoni with meatballs2
- pasta sauce2
- pasta texture2
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Noise Level
- Quiet
8
Homemade Flavor Surprise
My experience at the restaurant was a pleasant surprise. The first taste had a distinct homemade flavor. I'm looking forward to trying the lasagna on my next visit.
- homemade flavor8
What The Italian Homemade offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Wine
- Coffee
- Beer
- Vegetarian options
- Quick bite
Dining options
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Pets
- Dogs allowed outside
Parking
- Usually somewhat difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What kind of atmosphere and dining options can you find at The Italian Homemade Company?
You can enjoy a cozy, casual, and trendy atmosphere at The Italian Homemade. Whether you’re looking for breakfast, lunch, or dinner, or just a quick bite or dessert, there’s seating available. You can also choose from dine-in, takeout, or delivery, with outdoor seating as an option.
Is The Italian Homemade Company a good place for families or those with accessibility needs?
Absolutely! The Italian Homemade is good for kids, offering high chairs for your little ones. For accessibility, the restaurant features a wheelchair-accessible entrance and seating, ensuring a comfortable visit for everyone. Dogs are also allowed in the outdoor seating area.
How does The Italian Homemade generally perform?
The Italian Homemade holds a Restaurant Score of 7.2 and a Customer Satisfaction of 72.9%. Its Food (7.7) is a highlight, while Service (6.8) and Ambience (6.7) are decent, but Value (5) is more divisive.
What kind of food can I expect at The Italian Homemade?
Customers often praise the authentic, homemade Italian food, especially the fresh pasta and dishes like bolognese, which are described as simple, elegant, and tasty.
Are there any common concerns about The Italian Homemade?
Some customers have reported inconsistent service, including issues with wait times or billing. Additionally, the value for money can be a point of contention, with some finding certain items expensive.