Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Ozzy’s – San Francisco
Ozzy's - San Francisco
Photo from Ozzy’s
Ozzy's at a glance
San Francisco Financial District
- 🍔 Hamburger-Restaurant
$$
Price per Person $21–$30
mentioned by 108 of the guests
#627 out of 2403 places to eat in San Francisco
#3 Hamburger-Restaurant out of 37 in San Francisco
Good
8 out of 10
Food
Service
Ambience
Value
379
Reviews
81.5%
Satisfaction
Often praised
- Tasty food
- Great service
- Good ambiance
Frequently criticized
- Long waits
- High prices
The restaurant, a vibrant Hamburger Restaurant in San Francisco’s bustling Financial District, offers a welcoming spot for you. At Ozzy’s Grill & Cafe, you’ll find delicious Halal food among its diverse menu.
Step into Ozzy’s for a quick bite or a relaxed meal, where the atmosphere is both cozy and casual, yet undeniably trendy. It’s the perfect place to enjoy a satisfying meal, whether you’re grabbing coffee or settling in for dinner.
Overview: Introducting Ozzy's
Ozzy’s offers a generally pleasant dining experience, with many guests appreciating the tasty food and the fabulous atmosphere . Reviewers often highlight the excellent service from attentive staff, making visits feel welcoming and positive.
However, some experiences at Ozzy’s are marred by issues like extended waiting time for orders or staff interactions that were less than ideal. The price point also occasionally raises concerns for some patrons, suggesting it can be a bit steep.
Good
8
out of 10
379
Reviews
81.5%
Satisfaction
52
negative
18
neutral
309
positive
Ozzy’s achieves a solid 8 for its overall performance, reflecting a generally positive dining experience. This is supported by a 81.5% customer satisfaction rate, indicating that most visitors leave content.
These figures are drawn from 379 customer observations, with 309 positive remarks outweighing 52 negative ones. Digging deeper, the Food (8.2), Service (8.4), and Ambience (8.4) all stand out as strong points, consistently receiving favorable feedback.
However, the Value (5.1) score suggests that while the quality is appreciated, some patrons find the pricing to be a point of consideration.
What people like
- Tasty, quality food
- Attentive, friendly service
- Pleasant atmosphere
What people don't like
- Extended waiting times
- Perceived high prices
Ozzy’s presents a compelling option if you prioritize quality food and a pleasant setting, backed by a strong 8.3 recommendation score. The attentive service further enhances the dining experience, making it a solid choice for many.
However, be prepared for potential waits and consider the pricing, which some find a bit steep. If these factors align with your expectations, Ozzy’s is certainly worth a visit for its well-regarded offerings.
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Verdict: Our expert take on Ozzy's
Food (8.2 out of 10)
mentioned by 98% of the guests
When it comes to the food, this spot is clearly doing a lot right! With a good score of 8.2 and a solid 85.8% customer satisfaction, it seems many are leaving happy. Out of 240 comments, a whopping 206 rave about delicious burgers, crispy fries, and the excellent variety of fresh, halal-certified options.
Folks particularly love the juicy patties and fresh ingredients. However, not every bite is perfect, with 23 remarks pointing out areas for improvement. Some found the food, including certain lamb burgers or chicken, occasionally lacked flavor or was a bit dry.
There were also mentions of fries being too salty or items like the mushroom swiss burger being overcooked, suggesting some inconsistency in execution.
Food
240
Reviews
85%
Satisfaction
23
negative
11
neutral
206
positive
Rating distribution
What people like
- Juicy, fresh burgers
- Crispy, tasty fries
- Great halal options
What people don't like
- Inconsistent seasoning
- Occasional dry chicken
- Some items overcooked
Often praised
- foodMy experience at this restaurant was fantastic! It's one of the best Halal food places in San Francisco, offering a great menu with tasty food. The amazing staff provided excellent service, and the fabulous atmosphere made for a wonderful dining experience.
- burgerMy experience at the restaurant was fantastic! I had an awesome burger with a huge pile of curly fries. The workers were very friendly.
- friesI got the Ziggy’s burger combo. Nothing was greasy and the fries weren’t salty. I would recommend.
- burgersThe burgers were juicy and flavorful
- cheeseburgertried the cheeseburger which was recommended and it was really good
- portionsAfter spending a few hours at the Exploratorium, we needed fuel. Being downtown, the cost of food can be expensive, but here it wasn't overly so and was actually pretty fair considering the portions. We enjoyed the chicken strips, crusted chicken sandwich, and fish and chips.
- chicken tendersthe tenders were nice and crispy and tasted good
- food qualityI found this place to be a very good option to eat something quick without having to choose traditional chains. I was surprised by the quality and flavor of the food. The good service was also a highlight, and they offered a helpful recommendation for halal options that I wasn't aware of.
- lamb burgerHad lamb burger. The patty really good
- menuMy experience at this restaurant was fantastic! It's one of the best Halal food places in San Francisco, offering a great menu with tasty food. The amazing staff provided excellent service, and the fabulous atmosphere made for a wonderful dining experience.
Frequently criticized
- breadThe bread was a bit dry
- bunsthe buns came cold
- burger sizeburger was pretty large to fit in the mouth (and too much for one meal)
- burgersout of burgers
- cheese steakThe cheese steak was a little disappointing, though it was still tasty
- chickenthe chicken was dry
- chicken tender plateone piece tender with some unsalted fries
- double cheeseburgerdouble cheeseburger that tastes like in n out
- fish and chipsThe kids thoroughly enjoyed their chicken burgers. My fish and chips was a bit too oily, but the generous serving portions more than made up for it.
- flavorthe whole thing lacked flavor
If you're craving a satisfying burger or looking for great halal options, this place is definitely worth a try, especially given the high customer satisfaction. Just be aware that while many dishes hit the mark, there might be occasional inconsistencies in seasoning or cooking.
Service (8.4 out of 10)
mentioned by 59% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 8.4 and a customer satisfaction rate of 84.6%, its clear most diners have a good experience. Out of 65 total opinions, 55 praise the friendly staff, great service, and speedy and friendly service, often highlighting accommodating individuals like Mr. Osman or Mr. Sami.
However, not every interaction is perfect. The 8 negative opinions mention issues like a rushed self-serve experience, messed up orders, and frustrating waiting time. Some also noted cashiers who werent always kind or attentive, occasionally bringing conversations to the table.
Service
65
Reviews
84%
Satisfaction
8
negative
2
neutral
55
positive
Rating distribution
What people like
- Friendly, attentive staff
- Great, speedy service
- Accommodating and helpful
What people don't like
- Long waiting times
- Order mistakes
- Unkind cashiers
Often praised
- serviceI had the best sandwiches I've ever eaten. They were incredibly fresh, and the service was fast. While it was a bit pricey, it was definitely worth the cost.
- staffIt's one of the best Halal food places in San Francisco, offering a great menu with tasty food. The amazing staff provided excellent service, and the fabulous atmosphere made for a wonderful dining experience. I highly recommend trying the Ziggy's Standard Burger and Fries.
- Hussein's serviceHussein's service was impeccable, and he was really kind
- Mr OsmanMr Osman was so accommodating and friendly
- Mr. SamiMr. Sami is a kind man
- ServiceService:5
- awesome attitudeawesome attitude with customers
- customer dealingsrespect in your dealings with customers
- deliverydelivered quickly
- family welcomealways welcomed like family
Frequently criticized
- cashierThe cashier was not kind enough to resolve the issue.
- delivering orderbringing it with her and her conversation while delivering order which she brought to the wrong table
- discount on next orderdiscount on the next one instead of fixing my
- orderMy experience at this restaurant was extremely disappointing due to the waiting time. Despite the restaurant being very busy, we waited 45 minutes and never received our order. It was particularly frustrating to see other customers who arrived after us receive their food and leave while we were still waiting.
- self-serve cafésince it’s a self-serve café, the experience felt a bit rushed
- serviceThey messed up my order. When I called to inform them about the mistake, the staff were very sarcastic and rude over the phone. Instead of fixing my order, the person on the phone told me they would give me a discount on the next one.
- waiting timewe waited 45 minutes and never received our order
Overall, you can expect a positive experience here, especially with the friendly and efficient staff. While there are occasional hiccups with order accuracy or wait times, the good service generally outweighs the minor issues. It's definitely worth a visit if you value attentive and speedy service.
Ambience (8.4 out of 10)
mentioned by 34% of the guests
When it comes to the vibe, this spot truly shines! With a good score of 8.4 and an excellent customer satisfaction rating of 90.2%, its clear guests love the atmosphere. Out of 41 remarks, 37 rave about the places cleanliness, fun vibe, and great atmosphere, often noting the good music selection.
However, it's not entirely without its minor quirks. A couple of the 41 remarks pointed out challenges with parking, which can be a common city issue. One specific mention also noted a problem with the fountain drink machine, but these are isolated concerns.
Ambience
41
Reviews
90%
Satisfaction
2
negative
2
neutral
37
positive
Rating distribution
What people like
- Clean, inviting space
- Fun, lively vibe
- Great music choice
What people don't like
- Parking can be hard
Often praised
- atmosphereIt's one of the best Halal food places in San Francisco, offering a great menu with tasty food. The amazing staff provided excellent service, and the fabulous atmosphere made for a wonderful dining experience. I highly recommend trying the Ziggy's Standard Burger and Fries.
- locationI like the location very much
- ambiancethe overall ambiance was inviting and cozy
- insidequaint on the inside
- AtmosphereAtmosphere:5
- beautiful placeVeramente bel locale, complimenti!!
- city vibeI love the city vibe
- clean restaurantIt is a very clean resteraunt
- clean tablesclean tables
- crowdsHere there are clearly fewer people
Frequently criticized
- fountain drink machineshedding some tiny flakes when it started pouring my drink
- parkingParking of course is very hard
If youre looking for a place with a fantastic atmosphere, clean environment, and a fun vibe, this restaurant is definitely worth checking out. Just be prepared that parking might be a bit of a hunt, especially if youre driving.
Value (5.1 out of 10)
mentioned by 31% of the guests
Regarding value, it seems some guests found pleasant surprises! With 11 positive remarks out of 33, many appreciated the accessible price and good value, noting extremely reasonable prices and portions well worth the price. Some even felt it offered great price value, suggesting that for them, the cost was perfectly justified.
However, the overall picture is a bit mixed, with a 5.1 score (average) and customer satisfaction at a rather low 33.3% (poor). A significant 19 negative comments frequently called out pricey and expensive experiences, with some feeling overcharged or noting pricing discrepancies, indicating that many found the cost a real sticking point.
Value
33
Reviews
33%
Satisfaction
19
negative
3
neutral
11
positive
Rating distribution
What people like
- Reasonable prices
- Good value
- Generous portions
What people don't like
- Often overpriced
- Pricing discrepancies
- Unexpected surcharges
Often praised
- pricesthe prices perfect, I would've paid more!
- pricethe portions were well worth the price
- accessible pricea precio accesible
- good valuegood value in San Fransisco
- price valueoffering great price value
- priced reasonablypriced reasonably for for downtown
Frequently criticized
- priceBit pricey with a lot of tax and surcharges
- friesThe fries are a bit expensive
- pricesWhile the food was good, I felt it was a bit of a bait and switch. I looked online prior for prices, and when I ordered, they were several dollars higher. A burger and fries should literally not cost $23.
- San Francisco pricesI had lunch here and enjoyed it. Brace yourself for San Francisco prices. As someone not from here, I found $30 for a chicken sandwich, fries, and a drink to be a little pricey.
- burger and friesI looked online prior for prices, and when I ordered, they were several dollars higher. A burger and fries should literally not cost $23.
- chicken sandwich, fries and a drink$30 for a chicken sandwich, fries and a drink is a little pricey.
- expensiveOnly wish it was not this expensive
- overchargedI was overcharged for incorrect items.
- portionHowever, the bread was a bit dry and needed preparation before serving. The fries were a bit expensive for the portion size. Overall, it was a good experience.
- priceyFound a bit pricey
When considering a visit, be prepared for a mixed experience regarding pricing. While some find it reasonable, a notable number of guests felt it was quite expensive, especially for certain items. Go in with an open mind about the cost, as it might be a dealbreaker for budget-conscious diners.
How are the prices at Ozzy's?
You’re looking at roughly 21 per person – reported by 108 diners. That puts it in the $21–$30 category. For a Hamburger Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 21, a good chunk of diners actually spend a bit less, with most falling into the $11–$20 bracket. This suggests a nice mix of options, from budget-friendly bites to slightly more premium choices.
Here’s a quick look at what guests spend per person, based on the latest 108 reviews.
How this restaurant stacks up against similar spots in San Francisco when it comes to value for money.
Overall, we think the pricing feels pretty fair for a Hamburger Restaurant, especially with a good range of options to suit different budgets.
Customer Reviews: what people think about Ozzy's
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
10
Excellent Local Cafe Experience
My experience at this local cafe was fantastic! The food was freshly made and served hot and quickly. Mr. Osman provided accommodating and friendly service, even bringing the food to the table himself.
The cafe's interior was very clean and quaint. I'm in town for a conference and am already planning to stop by for lunch again tomorrow.
- food10
- Mr Osman10
- service9
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Family
Service Type
- Dine-in
Meal Type
- Lunch
9
Great Food and Service at Ozzy's!
My son and I recently had a fantastic experience at Ozzy's Grill & Cafe, visiting three times in one week. Our first visit was after a day on Angel Island, and the subsequent two were before attending SF Giants games. We tried several dishes, including the chicken tender plate/fries, Ozzy's burger, California chicken sandwich, and the fish & chips plate.
We also enjoyed the garlic fries on one occasion. While the prices might be a bit high, we felt the portions were generous and the quality was great. The gentleman who took our orders was exceptionally polite and even brought our food to the table.
Ozzy's Grill & Cafe was a delightful find in San Francisco, and we will certainly be returning. We're already wondering what to try next!
- chicken tender plate/fries8
- Ozzy's burger8
- California chicken sandwich8
Visit Type
- Tourist Experience
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
9
Excellent Service and Great Burgers at Ozzy's
While visiting SF, it has been a little challenging finding halal spots to eat but then we stumbled upon Ozzy's and I can for sure say I will be returning with my family when we visit in the future again. Hussein's service was impeccable, and he was really kind, providing us with condiments, takeout boxes, and even cleaning up our table. He was really kind and the service was impeccable, along with the food!
I recommend the Ozzy burger as my family had 2 and they were great :)
- Hussein's service10
- Ozzy burger8
- food8
Price per Person
- $11–$20
Visit Type
- Tourist Experience
Service Type
- Dine-in
Noise Level
- Quiet
9
Great Burgers and Service in SF
My experience at this restaurant was fantastic! I enjoyed fresh burgers, sandwiches, and fried seafood. The gentleman who took our order was incredibly helpful and always provided great service.
We make it a point to eat here whenever we visit SF.
- fresh burgers9
- fried seafood8
- helpful gentleman10
Price per Person
- $21–$30
Visit Type
- Regular Visit
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
9
Ozzy's: Great Variety, Service, and Custom Meals!
I stay at the Hyatt across the street all the time and Ozzy’s is always there. They have a big variety of options, speedy and friendly service, and a great place to sit and eat. One time my wife was sick at the hotel and could barely eat anything.
They made her a custom meal per her request and it helped a ton! This place rules!
- big variety of options9
- speedy and friendly service10
- great place to sit and eat9
What Ozzy's offers
Crowd
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Coffee
- Beer
- Small plates
- Halal food
- Alcohol
Dining options
- Breakfast
- Brunch
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
Pets
- Dogs allowed outside
Parking
- Usually somewhat difficult to find a space
- Paid street parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What kind of food and drinks can you expect at Ozzy's Grill & Cafe?
At Ozzy’s Grill & Cafe, you can savor delicious hamburgers, including Halal food options. They also offer quick bites, small plates, and a selection of beverages like coffee, beer, and other alcoholic drinks to complement your meal.
What are the dining options and atmosphere like at Ozzy's Grill & Cafe?
Ozzy’s Grill & Cafe provides a cozy, casual, and trendy atmosphere perfect for any meal. You can enjoy breakfast, brunch, lunch, dinner, or even just dessert with comfortable seating available. They also offer convenient takeout service.
How does Ozzy's generally perform according to customer feedback?
Ozzy’s holds a **Restaurant Score of 8**, indicating a good overall performance. Customers particularly appreciate the **Service** (8.4), **Food** (8.2), and **Ambience** (8.4), though **Value** (5.1) is seen as average.
What do customers enjoy most about the food at Ozzy's?
Many customers praise the tasty food and good food quality , with specific mentions of juicy and flavorful burgers and crispy chicken tenders .
Are there any common concerns or drawbacks mentioned by diners at Ozzy's?
Some diners have noted extended waiting times for orders and expressed concerns about the price , finding certain items or the overall meal to be pricey .