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oChef » House Of Xian Dumpling – San Francisco
House Of Xian Dumpling - San Francisco
Photo from House Of Xian Dumpling
House Of Xian Dumpling at a glance
San Francisco Chinatown
- 🥡 Chinese Restaurant
$$
Price per Person $21–$30
mentioned by 113 of the guests
#1335 out of 2403 places to eat in San Francisco
#105 Chinese Restaurant out of 276 in San Francisco
Good
7.3 out of 10
Food
Service
Ambience
Value
703
Reviews
70.7%
Satisfaction
Often praised
- Authentic cuisine
- Good value
- Friendly service
Frequently criticized
- Slow service
- Dated decor
- Billing errors
The restaurant House Of Xian Dumpling is a beloved Chinese Restaurant nestled in the vibrant Chinatown neighborhood of San Francisco. You’ll discover a casual atmosphere perfect for enjoying delicious dumplings and a quick bite.
Whether you’re craving lunch or dinner, this spot offers a taste of authentic Chinese cuisine in the heart of the city. It’s a great place to experience local flavors.
Overview: Introducting House Of Xian Dumpling
House Of Xian Dumpling offers an authentic culinary journey, celebrated for its rich and layered flavors and an overall authentic experience . Many patrons appreciate the friendly staff and the generous portions that make for a satisfying meal.
However, some experiences point to an overwhelmed service at times, and the hole in the wall vibe might not appeal to everyone seeking a polished dining setting. Despite these points, the focus remains on the hearty, traditional fare.
Good
7.3
out of 10
703
Reviews
70.7%
Satisfaction
157
negative
49
neutral
497
positive
House Of Xian Dumpling garners a respectable overall score of 7.3, with customer satisfaction standing at 70.7%, indicating a generally positive reception. This is based on 703 customer opinions, with 497 positive remarks against 157 negative ones, showing a clear leaning towards favorable experiences.
The Food (8.2) is a definite highlight, consistently praised for its quality and taste. While Ambience (6.9) and Value (6.7) are considered good, the Service (5.8) is perceived as average, suggesting areas where improvements could enhance the dining experience further.
What people like
- Delicious, authentic food
- Reasonable prices
- Friendly staff
What people don't like
- Overwhelmed service
- Simple, hectic ambience
- Occasional billing issues
If you prioritize delicious, authentic Chinese cuisine and appreciate good value, House Of Xian Dumpling is certainly worth considering. Its 7.8 recommendation score suggests many find it a rewarding culinary stop, especially for its standout dishes.
However, be prepared for a potentially bustling environment and service that can be stretched during peak times. It’s a place for those who value substance over frills, offering a genuine taste experience that often outweighs minor inconveniences.
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Verdict: Our expert take on House Of Xian Dumpling
Food (8.2 out of 10)
mentioned by 95% of the guests
When it comes to the food, this spot generally hits the mark, boasting a good score of 8.2 and a good customer satisfaction of 81.5%. Based on 318 positive remarks out of 390 total opinions, many rave about the delicious and authentic food, especially praising the handmade noodles and dumplings for their fresh taste and quality. However, not every dish is a winner.
While less frequent, 49 negative comments point to concerns like low quality meat and bland flavors. Some even reported finding plastic in fried rice or aluminum foil, which are definite areas for improvement.
Food
390
Reviews
81%
Satisfaction
49
negative
23
neutral
318
positive
Rating distribution
What people like
- Delicious authentic food
- Handmade noodles, dumplings
- Generous portion sizes
What people don't like
- Low quality meat
- Plastic/foil in food
- Bland flavors
Often praised
- foodIt's a smaller restaurant, so be aware of potential waits during dinner rush hours, or consider ordering it to-go. Everything had great rich and layered flavors, but my favorites were the cucumber salad, pork dumplings in chili oil, and the green onion pancakes. 👌👌
- dumplingsHowever, the cooking inside is fresh, tasty, and inexpensive. The roast pork was A+ and the dumplings were delicious. While beer and wine are available, don't expect anything good.
- portionsThis was my first time here, and I truly wish I lived closer to enjoy this place more often! Everything we ordered was incredibly tasty with good portions. Despite there being only one person managing everything, and the place filling up quickly, our food arrived perfectly.
- FoodThe 10/10 entertainment included people still waiting for seats at 9: 55 pm; it truly felt like a fever dream. The 10/10 food made it understandable why customers were fighting the servers instead of leaving. I highly recommend it if you want to feel like you’re in the armpit of SF Chinatown.
- soup dumplingsI ordered three dishes: the beef noodles, pork potstickers, and soup dumplings, and I loved them all. The beef noodles and soup dumplings were the real standouts for me. Each dish was around $15, which felt very fair for the portion sizes and overall quality.
- chili oil wontonsDespite there being only one person managing everything, and the place filling up quickly, our food arrived perfectly. I highly recommend trying the soup dumplings, chili oil wontons, and the green beans. We ate everything so fast we didn't even get pictures, haha.
- dishesThe dishes are rich and delicious
- noodlesI would genuinely eat this every day if I could. The noodles were perfectly cooked, maintaining a bouncy texture and soaking up the dynamite flavor of the broth. The beef was incredibly tender and flavorful.
- qualityquality, comfort, and deliciousness—this place has it all!
- tasteMy first experience at this restaurant was fantastic! The food was delicious with a great taste, and the portions were abundant. I was also impressed with the reasonable price.
Frequently criticized
- foodthis restaurant has nothing to do with the food from my hometown
- beef noodlesthe second time they did not ask us and we did not get any chili oil, so it was bland
- orange chickensprinkled sesame seeds on the orange chicken and served it as sesame chicken
- sesame chickennos trajeron pollo a la naranja. Cuando nos quejamos y pedimos que nos traigan el plato correcto
- General Tso's chickenThis chicken had very little depth of flavor
- Kung Pao chickenKung Pao chicken - 3/5 too sweet
- aluminum foilTHERE WERE A ALUMINUM FOIL IN OUR FIRE RICE TOO!!!
- beef noodle soupbeef noodle soup, which had no beef it was just beef fat and also wasn't that good
- beef noodles soupSoup too spicy for me
- beer and wineThe roast pork was A+ and the dumplings were delicious. While beer and wine are available, don't expect anything good. Mostly, it's about the first-rate dumplings which are tasty and the real deal.
Craving delicious and authentic food? This restaurant largely delivers, especially with its handmade noodles and dumplings. While some mention bland dishes or quality issues, the overall sentiment suggests a worthwhile culinary experience.
Service (5.8 out of 10)
mentioned by 70% of the guests
When it comes to service, this spot seems to be a bit of a mixed bag, landing an average score of 5.8. Many guests have raved about the friendly service, attentive staff, and quick turnaround times, especially from the owners and family-run teams. With 87 positive remarks out of 172 total comments, it’s clear that many appreciate the fast and kind service, often noting the efficiency and warmth of the staff.
However, the customer satisfaction sits at a mixed 50.6%, indicating there's definitely room for improvement. A significant 70 negative comments highlight issues like slow service, long wait times for menus or orders, and feeling that the staff was understaffed or overwhelmed. Some experiences even mentioned a lack of attention or feeling inconvenienced, suggesting inconsistency in the service experience.
Service
172
Reviews
50%
Satisfaction
70
negative
15
neutral
87
positive
Rating distribution
What people like
- Friendly, kind service
- Attentive staff
- Fast, quick service
What people don't like
- Slow service
- Long wait times
- Understaffed issues
Often praised
- serviceMy experience at this restaurant was fantastic! We chose to eat here instead of the place next door which had a huge lineup, and we were not in the least disappointed. The food was very good and authentic, and the price was fair.
- ServiceIt's a small place, but there were still enough seats available. The service was very friendly, though a bit overwhelmed. After a short wait, we were able to order: we had the Boiled Chicken Dumplings (photo 2) and the Pork Ribs (photo 1).
- staffThe staff are extremely friendly, professional and polite
- waiterThe waiter can quickly respond
- ownerThe owner is really kind and respectful
- serverThey probably had difficulty understanding English, but we ordered by numbers and had no issues! Our server was quite sweet! Great price too!
- workersvery sweet and attentive workers
- 3 person crewServed by 3 person crew
- Customer ServiceRefilled waters when they were empty
- Englishnie znają wszyscy angielskiego (to nadaje uroku)
Frequently criticized
- serviceUnfortunately, the other dishes, especially the duck, significantly dropped in quality. Additionally, the whole restaurant is very hectic, and the service was overwhelmed with the overall situation. We felt only three out of five stars welcome.
- staffthey were understaffed and had one person taking orders
- wait timealways ask 10 minutes when i waited 10 minutes and than they ask 10 more minutes
- waiting timeWe waited for 1 hour long for just 2 main disks and 3 side disks
- Serviceservice was a bit overwhelmed
- waiterharried waiter hurls a menu at me impatiently
- Drinksdrinks came unfortunately only after the meal
- Parking optionsPaid street parking
- Parking spaceDifficult to find parking
- Payingpaying there were also always small queues
If you're looking for a place with potentially warm and efficient service, it might be worth a try, especially during off-peak hours. However, be prepared for the possibility of longer waits or less attentive service, particularly if they are busy or understaffed.
Ambience (6.9 out of 10)
mentioned by 46% of the guests
The ambience here scores a solid 6.9, placing it firmly in the good category, with 57 positive remarks out of 90 total. Guests frequently rave about the outdoor seating and space layout, often describing a comfortable environment that feels cozy and clean, making for a pleasant dining experience. Yet, customer satisfaction is a more mixed 63.3%, with 24 negative observations.
Some found the place a bit dingy or encountered dirty plates and sticky plastic coated tables. Concerns about overall cleanliness and uncomfy seats also surfaced, indicating areas needing attention.
Ambience
90
Reviews
63%
Satisfaction
24
negative
9
neutral
57
positive
Rating distribution
What people like
- Cozy, comfortable environment
- Outdoor seating available
- Clean space layout
What people don't like
- Dirty tables
- Uncomfortable seating
- Cleanliness issues
Often praised
- atmosphereMy experience at this restaurant was fantastic! We chose to eat here instead of the place next door which had a huge lineup, and we were not in the least disappointed. The food was very good and authentic, and the price was fair.
- environmentThe clean and hygienic environment of the restaurant is an additional bonus
- AtmosphereAtmosphere:5
- comfortMy experience at this restaurant was supremely comfortable and incredibly delicious. The quality of the place was high, and my meal was absolutely flawless.
- authentic experienceI found the place to be small, and I questioned how clean it was. However, I recognized it as a small, owned business offering an authentic experience.
- city streetgreat city street to walk
- cleanbut clean
- color combinationThe color combination of the restaurant is very harmonious
- comfortable environmentMy experience at this restaurant was fantastic! I was able to enjoy delicious food, coupled with high-quality service and a comfortable environment. It was a truly enjoyable dining experience.
- cozy environmenta cozy environment
Frequently criticized
- ambianceDefinitely a hole in the wall vibe
- atmospherele hace quitar puntos en ambiente
- cleanlinessI question how clean the place was
- restaurantUnfortunately, the other dishes, especially the duck, significantly dropped in quality. Additionally, the whole restaurant is very hectic, and the service was overwhelmed with the overall situation. We felt only three out of five stars welcome.
- bland decorbland decor
- clutter of itemsEl desorden de cosas fuera de la cocina
- cooks yelllisten to the cooks yell at each other in Chinese from the back
- cute aesthetic date nightIf your coming here to have a cute aesthetic date night, you will be disappointed
- dingyit's a bit dingy
- dirty platesplates we were given were DIRTY
If you prioritize a generally cozy and comfortable atmosphere, especially with outdoor options, this spot could be a good fit. Just be aware that some guests have experienced cleanliness and comfort issues, so your mileage may vary.
Value (6.7 out of 10)
mentioned by 27% of the guests
Alright, lets talk about value! This spot scores a solid 6.7, which is pretty good, but customer satisfaction sits at a more mixed 68.6%. Many of the 35 positive opinions highlight that you can find genuinely reasonable prices here, often calling it a "great value for money" with "generous portion sizes" and "cost-effective" options, especially for lunch specials.
However, its not all sunshine and rainbows, as 14 negative reports point to some concerning issues. Customers have mentioned being overcharged, facing unexpected surcharges, and even encountering illegible bills that made them feel certain items were expensive. It seems like while the base value is there, some experiences can be a bit of a scam.
Value
51
Reviews
68%
Satisfaction
14
negative
2
neutral
35
positive
Rating distribution
What people like
- Reasonable, affordable prices
- Great value for money
- Generous portion sizes
What people don't like
- Risk of overcharging
- Unexpected surcharges
- Illegible, incorrect bills
Often praised
- priceIt was one of the best meals I have ever had. Additionally, it was a lot more affordable than most other places nearby, and the portions were huge. The food was outstanding, the atmosphere was a perfect 5/5, and the price was very reasonable for the quality and quantity received.
- pricesthe prices are really reasonable
- great valuethey offer great value for money
- businessthey deserve the business!
- costThe cost was reasonable
- cost-effectiveIt’s very cost-effective
- daily diningcost-effective whether for daily dining
- fair priceauthentic food for a fair price
- great priceat a great price
- low pricesthe prices are low
Frequently criticized
- billour bill came to 50$ a little pricy
- overchargedgot overcharged without even knowing why
- charged us TEN TIMESWe even had a random laptop charging at our table. The waiter seemed inconvenienced by our presence, forgot our tea order, and then "accidentally" charged us TEN TIMES our order value. They were insulted when we demanded to double-check the bill before paying.
- discountNo discount for their screw up
- expensiveMy experience at the restaurant was marred by really poor service due to being very understaffed. We received a bill at the end that was illegible, and I felt it was more expensive than expected. Attempts to inquire were difficult as the staff do not speak English.
- expensive menu itemordered an expensive menu item without permission
- pricevery small amount given the high price
- receiptIncluso el recibo dijo pollo a la naranja
- scamEstafa
- seasonal vegetablespaid 3 extra dollars to add "seasonal vegetables"
If you're looking for affordable meals and good portions, this place can offer great value. Just be sure to keep a close eye on your bill to avoid any unexpected charges or discrepancies.
How are the prices at House Of Xian Dumpling?
You’re looking at roughly 23 per person – reported by 113 diners. That puts it in the $21–$30 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most diners cluster around the $11–$20 and $21–$30 ranges, showing a good concentration around the average. While there are a few higher-end experiences, the majority stick to these comfortable mid-range prices.
Here’s a quick look at what guests spend per person, based on the latest 113 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Chinese Restaurant in San Francisco. It offers a good balance, leaning towards a solid mid-range experience without breaking the bank for most diners.
Customer Reviews: what people think about House Of Xian Dumpling
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Authentic Chinatown Foodie Experience!
Visiting from OC, I was seeking a true Chinatown foodie experience and I'm so excited I found this place! It genuinely made me feel like Anthony Bourdain with the level of flavor. If you come here, you're coming for the hand pulled noodles and the dumplings.
While the orange chicken was pretty mid, the Spicy Beef Noodle Soup and the Pork dumplings in chili oil were to die for. I would genuinely eat this every day if I could. The noodles were perfectly cooked, maintaining a bouncy texture and soaking up the dynamite flavor of the broth.
The beef was incredibly tender and flavorful. I'll be dreaming of the broth and noodles tonight. The pork dumplings were cooked perfectly and burst with flavor with every bite; the addition of the chili oil was chef's kiss.
This was the best dim sum I've ever had. Thank you San Francisco for stealing my foodie heart. I'll never forget this experience.
Love love love!
- hand pulled noodles10
- dumplings10
- orange chicken5
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Braised Beef Noodle Soup is a Must-Try!
My friend ordered the chicken and cabbage dumplings, while I opted for the Shanghai pan fried pork buns and the braised beef noodle soup. The pan fried pork buns were a bit dry and lacked flavor on their own, but they improved significantly with the addition of chili oil, soy sauce, and vinegar. The braised beef noodle soup, however, was truly exceptional – some of the BEST I've ever had.
The noodles appeared to be freshly hand-pulled, the beef was incredibly tender, and the broth was rich and perfectly seasoned. The prices were reasonable, and the convenience of accepting card and Apple Pay was appreciated. Food arrived quickly, and the atmosphere was that of a classic hole-in-the-wall Chinese restaurant.
- braised beef noodle soup10
- noodles9
- beef9
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
2
Terrible Food and Service
My experience at this restaurant was disappointing. The food was terrible, and the service was lacking. We ordered shrimp tempura, which was overcooked and tasted like frozen Costco food.
The pan-fried gyoza were doughy and under-seared. The xao long bao and dan dan noodles were not as expected.
- shrimp tempura2
- pan-fried gyoza3
- xao long bao3
Visit Type
- Delivery
Service Type
- Takeout
Wait Time
- Long (31+ min.)
2
Long Delays and Poor Service
My experience at this restaurant was marked by significant delays, even for scheduled orders. The customer service was non-existent, leading me to believe the staff might not enjoy their jobs. I consistently had to wait too long for pickup orders.
I would strongly recommend they prioritize making all orders in sequence.
- food delay2
- customer service1
- pickup orders2
Price per Person
- $21–$30
Visit Type
- Casual Outing
Service Type
- Dine-in
Meal Type
- Dinner
8
Tasty Braised Beef Noodles & Big Portions
We enjoyed our dinner last night. The wonton soup was good and the broth of the braised beef noodles was very tasty. Portions are big and shareable.
- wonton soup7
- braised beef noodles9
- Portions8
What House Of Xian Dumpling offers
Accessibility
- Wheelchair accessible entrance
Crowd
- Family-friendly
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Beer
- Small plates
- Quick bite
Dining options
- Dinner
- Table service
- Lunch
- Dessert
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually difficult to find a space
- Paid street parking
Atmosphere
- Casual
FAQs
What dining options are available at House Of Xian Dumpling?
At House Of Xian Dumpling, you can enjoy a variety of dining experiences. You have the choice of comfortable dine-in service for lunch or dinner, convenient takeout, or delivery right to your door. They also offer small plates and quick bites.
Does House Of Xian Dumpling accommodate families and offer reservations?
Yes, House Of Xian Dumpling is good for kids and even provides a dedicated kids’ menu, making it a family-friendly choice. For your planning convenience, the restaurant also accepts reservations, ensuring you can secure your table.
How does House Of Xian Dumpling generally rate?
House Of Xian Dumpling holds a 7.3 overall score, with 70.7% customer satisfaction. Its Food (8.2) is highly rated, while Ambience (6.9) and Value (6.7) are good. Service (5.8) is considered average.
What kind of food can I expect at House Of Xian Dumpling?
Customers frequently praise the food for its rich, layered flavors, especially the dumplings and noodles. Many find it authentic and served in good portions, offering a satisfying and tasty experience.
What are some common concerns about House Of Xian Dumpling?
Some patrons note that the service can be overwhelmed, leading to longer waits. The ambience is often described as simple or a ‘hole in the wall vibe,’ with occasional concerns about cleanliness or a hectic atmosphere.