Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Hamburger Haven – San Francisco
Hamburger Haven - San Francisco
Photo from Hamburger Haven
Hamburger Haven at a glance
San Francisco Richmond District
- 🍔 American Restaurant
$$
Price per Person $21–$30
mentioned by 71 of the guests
#464 out of 2403 places to eat in San Francisco
#20 American Restaurant out of 121 in San Francisco
Excellent
8.2 out of 10
Food
Service
Ambience
Value
357
Reviews
87.1%
Satisfaction
Often praised
- Quality food
- Good atmosphere
- Friendly staff
Frequently criticized
- Service inconsistency
- Breakfast quality
- Bathroom location
The American restaurant Hamburger Haven in San Francisco’s vibrant Richmond District offers a cozy and casual spot for you to enjoy a meal. Whether you’re looking for a quick bite or a relaxed dining experience, this establishment provides a welcoming atmosphere.
You can settle in for breakfast, lunch, or dinner, with options for both dine-in and convenient takeout or delivery services. It’s a great choice for a laid-back meal.
Overview: Introducting Hamburger Haven
Hamburger Haven generally offers a positive dining experience, with many guests praising the quality of the food and the inviting atmosphere. It appears to be a place where you can expect satisfying meals in a pleasant setting.
While the staff often receives commendation for being friendly and efficient, there are occasional reports of inconsistent service, suggesting that individual experiences can sometimes vary.
Excellent
8.2
out of 10
357
Reviews
87.1%
Satisfaction
35
negative
11
neutral
311
positive
Hamburger Haven achieves a solid overall score of 8.2, reflecting a generally good dining experience. Customer satisfaction also stands strong at 87.1%, indicating that most patrons leave content.
This positive sentiment is built on 311 positive remarks against only 35 negative ones, out of 357 total customer comments. The restaurant particularly shines in its Ambience (8.3) and Food (8.2), which are consistently well-received.
Service (8.1) also performs well, though some feedback suggests occasional lapses. The Value (7.4) offered is considered good, making it a well-rounded option.
What people like
- Quality food offerings
- Inviting atmosphere
- Friendly staff
What people don't like
- Inconsistent service
- Breakfast dish concerns
- Bathroom location
With a strong recommendation score of 8.4, Hamburger Haven is certainly worth considering. It generally delivers on its promise of good food and a pleasant setting, making it a reliable choice for many.
If you’re looking for a casual spot with satisfying meals and don’t mind the occasional service hiccup, this place could be a solid option. Just be aware that some breakfast items might not hit the mark as consistently as their other offerings.
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Verdict: Our expert take on Hamburger Haven
Food (8.2 out of 10)
mentioned by 95% of the guests
When it comes to the food here, youre in for a treat! With a solid score of 8.2 and an impressive 88.9% customer satisfaction, its clear that diners are largely delighted. Out of 180 total opinions, a whopping 160 rave about the delicious offerings, especially the breakfast menu, home cooked meals, and quality burgers.
Many highlight the food quality and generous portions as real standouts. However, it's not all five-star dishes, with 15 opinions pointing out some areas for improvement. A few diners found certain items underwhelming, specifically mentioning eggs benedict with over-poached eggs and split hollandaise.
There were also comments about unseasoned country potatoes and watery biscuits and gravy, suggesting some dishes might miss the mark.
Food
180
Reviews
88%
Satisfaction
15
negative
5
neutral
160
positive
Rating distribution
What people like
- Great burgers
- Delicious breakfast menu
- Quality home-cooked meals
What people don't like
- Underwhelming eggs benedict
- Unseasoned country potatoes
- Watery, flavorless gravy
Often praised
- foodFrom my vantage point at the bar, I observed that both singles and groups were enjoying the ambience and food. The bathroom's location near the kitchen was a minor criticism, but overall, the food was excellent. I will definitely consider returning.
- breakfastMy experience at this diner was a perfect weekend morning breakfast. It's my favorite diner in SF, offering delicious food and friendly staff.
- coffeeI enjoyed the good food at a decent price. I had the Veggie Melt with fries and a coffee. The service was friendly and professional, and the atmosphere was vibrant.
- burgerswe got burgers and they were good
- burgermy burger, ordered medium-well, was perfectly prepared
- friesI enjoyed the good food at a decent price. I had the Veggie Melt with fries and a coffee. The service was friendly and professional, and the atmosphere was vibrant.
- hash brownsVery happy to get the real thing here.
- Hamburger HavenHamburger Haven for my quick order
- Irish breakfastThe Irish breakfast... were superb
- baconbacon and hash browns
Frequently criticized
- scrambled eggsThe food was disappointing, with over-poached eggs and a split hollandaise sauce. The country potatoes were unseasoned, and my daughter's scrambled eggs were watery and topped with American cheese. My husband's biscuit was tiny.
- 2 eggs breakfastI ordered the 2 eggs breakfast
- American cheesetopped with a slice of American cheese
- biscuitThe country potatoes were unseasoned, and my daughter's scrambled eggs were watery and topped with American cheese. My husband's biscuit was tiny. The only positive was the good coffee with plentiful refills.
- biscuitsMy husband wisely suggested sticking to the burgers, as my experience with the breakfast of biscuits and gravy was lackluster, even ranking below my university cafeteria's version. The gravy was completely flavorless and watery, and the biscuits disintegrated underneath it. However, I absolutely loved the atmosphere and staff; it was super cozy.
- biscuits and gravybreakfast of biscuits and gravy was lackluster
- country potatoesunseasoned country potatoes
- eggsOver-poached eggs
- eggs benedictSkip the eggs benedict, though
- foodthe food was underwhelming
If you're craving a fantastic burger or a hearty breakfast, this spot is definitely worth a visit. Just be mindful that some of the more complex breakfast dishes, like eggs benedict or certain gravy-based items, might be a bit hit-or-miss.
Service (8.1 out of 10)
mentioned by 71% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 8.1 and customer satisfaction at 84.3%, it's clear that most diners have a good experience. Out of 83 pieces of feedback, a whopping 70 were positive, often praising the friendly staff, fast service, and professional service from the waiters and server who are frequently described as attentive and kind.
However, not every visit is perfect, as 13 negative opinions point out some areas for improvement. Some guests encountered inattentive service, slow service, or even unprofessional staff. There were also mentions of long waiting time and a perceived lack of respect for customers in a few isolated instances.
Service
83
Reviews
84%
Satisfaction
13
negative
0
neutral
70
positive
Rating distribution
What people like
- Friendly staff
- Fast service
- Attentive servers
What people don't like
- Slow service
- Unprofessional staff
- Inattentive service
Often praised
- serviceMy experience at this great little diner was fantastic! The food was amazing and the service was great. If you're in town, you definitely have to stop by!
- staffMy experience at this diner was a perfect weekend morning breakfast. It's my favorite diner in SF, offering delicious food and friendly staff. This place is my go-to whenever someone is in town or I just need a pick-me-up.
- ServiceService was wonderful
- serverserver who works Saturday and Sunday is awesome 👌
- wait timeThe wait time is really short
- ChefChef is very clean and professional
- Uber eatsI ordered via Uber eats for pick up and it was ready by the time I got there
- adjustmentscook was able to make adjustments without hesitation
- cook eggs and baconWe went for breakfast and had eggs and bacon. The staff were very friendly, and you could watch them cook your eggs and bacon right in front of you. I definitely recommend it.
- customer serviceexcellent customer service
Frequently criticized
- serviceThe only positive was the good coffee with plentiful refills. However, the service was otherwise inattentive. All four of us wished we had gone elsewhere.
- food arrivalThe food arrived late
- food serversfood servers nowadays don’t takes orders in the order
- foreign accented food serverforeign accented food server why this was so
- kids’ mealstwo of the kids’ meals came out only after everyone else had finished eating
- respect for customersThis place appear to have no respect for customers
- serverOur server was unprofessional and overly opinionated
- server responsethe server shockingly responded that he “didn’t care.”
- waiterWaiter was sitting at counter eating
- waiting timeThe waiter was sitting at the counter eating. I waited 5 minutes for him to acknowledge me or the other 2 customers. After five minutes, I concluded he didn’t want my business and at that point, I left.
If youre looking for a place with generally friendly and efficient service, this restaurant is a solid bet. While there are occasional hiccups, the overwhelmingly positive feedback suggests youll likely have a great experience, especially if you value attentive staff and quick orders.
Ambience (8.3 out of 10)
mentioned by 61% of the guests
The ambience here truly shines, earning a good 8.3 score and an excellent 91% customer satisfaction! With 71 positive remarks out of 78, guests consistently praise the friendly local atmosphere, retro style diner feel, and overall cleanliness, creating a wonderfully welcoming vibe that makes everyone feel at home. However, a few guests (4 to be exact) did note some minor points for improvement.
Concerns included the bathroom location near the kitchen, a desire for better seating for bigger groups, and a rare mention of an unpleasant smell in the restaurant. These seem to be isolated incidents rather than widespread issues.
Ambience
78
Reviews
91%
Satisfaction
4
negative
3
neutral
71
positive
Rating distribution
What people like
- Friendly local atmosphere
- Charming retro diner
- Sparkling clean interior
What people don't like
- Unpleasant restaurant smell
- Limited group seating
Often praised
- atmosphereMy experience at Haven for breakfast was truly heavenly. I absolutely loved the very delicious food, the calm atmosphere, the music, and the excellent customer service.
- placeThis place is beautiful and homey
- vibeAbsolutely loved the vibe of this place
- dinerGreat little diner
- neighborhood stapleglad to see them open again, a neighborhood staple
- parkingPlenty of parking
- AtmosphereAtmosphere:4
- RestroomRestroom!
- SF gemThis place is a total SF gem!
- ambiancethe ambiance is nice
Frequently criticized
- bathroomFrom my vantage point at the bar, I observed that both singles and groups were enjoying the ambience and food. The bathroom's location near the kitchen was a minor criticism, but overall, the food was excellent. I will definitely consider returning.
- peaceful placeThe one thing I wanted was a peaceful place
- restaurant smellthe restaurant had an unpleasant smell
- seating for bigger groupsSeating for bigger groups could be improved
If you're looking for a spot with a charming, classic diner feel and a genuinely welcoming atmosphere, this place is definitely worth checking out. While there are a few minor quirks, the overwhelmingly positive vibe makes it a great choice for a casual, comfortable meal.
Value (7.4 out of 10)
mentioned by 19% of the guests
When it comes to value, this spot scores a good 7.4, and while customer satisfaction sits at a mixed 62.5%, theres definitely a positive buzz. Out of 16 comments, 10 highlight the "great prices" and the appealing "$9.99 special, " often feeling its worth it for a decent price. However, not everyone is convinced, as 3 comments express concern that everything has gone up in price, leading some to find it a bit pricey.
These opinions suggest that while many find good deals, others feel the cost isn't always justified.
Value
16
Reviews
62%
Satisfaction
3
negative
3
neutral
10
positive
Rating distribution
What people like
- Great prices
- Special is deal
- Worth the cost
What people don't like
- Prices gone up
- A bit pricey
Often praised
- pricesvery reasonable prices
- $9.99 special$9.99 special is a great deal
- affordablyaffordably and with a smile
- breakfast dealThe staff was nice, the coffee was decent, and the food was good. They offer a decent breakfast deal for $9. 99, which includes two pancakes, two sausage links (or bacon), and two eggs cooked to your preference.
- credit cardsnow they take credit cards!
- decent priceGood food at a decent price!
- menuconsidering the cost-effective menue
- paid street parkingPaid street parking
- worth itits worth it
Frequently criticized
- priceya bit pricey as compared
- priceseverything has gone up in price
If youre after specific deals like the breakfast special, youll likely find great value here. However, be aware that some items might feel a bit pricey, especially if youre comparing them to what they used to be. Its worth a visit if you focus on their highlighted specials.
How are the prices at Hamburger Haven?
You’re looking at roughly 22 per person – reported by 71 diners. That puts it in the $21–$30 category. For an American Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 22, a good number of guests actually spend a bit less, in the $11–$20 range, making it quite accessible. There are also some who opt for a slightly pricier experience, pushing the average up.
Here’s a quick look at what guests spend per person, based on the latest 71 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing here feels pretty fair for an American Restaurant in San Francisco. It offers a good balance, catering to both those looking for a more budget-friendly meal and those willing to spend a little more for their American favorites.
Customer Reviews: what people think about Hamburger Haven
Visit Type
- Quick Meal
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Short (6–15 min.)
1
Poor service, left without eating
I visited on Saturday morning at 7: 35 am, five minutes after opening. The waiter was sitting at the counter eating. I waited 5 minutes for him to acknowledge me or the other 2 customers.
After five minutes, I concluded he didn’t want my business and at that point, I left. This place appears to have no respect for customers.
- waiter1
- waiting time1
- respect for customers1
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
9
Still Great After All These Years!
I've been coming to this spot since the 80's, and it still doesn't disappoint. The burgers are huge and fresh. I experienced friendly service and a welcoming vibe.
- burgers9
- service9
- vibe8
Price per Person
- $21–$30
Visit Type
- Special Occasion
Group Type
- Family
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Beautiful, Homey Place with Tasty Food!
My daughter loves this place. She describes it as beautiful and homey, and she's been coming here for the last 3 years on her birthday! The staff are great, and the food is super tasty 🤩🤩🤩🤩😝.
I suggest coming here; it's super cute and laid back. There are many delicious items on the menu!
- place9
- staff9
- food10
Price per Person
- $11–$20
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Great Service and Family Option
My experience at this restaurant was marked by great service. The server was exceptionally knowledgeable, expertly answering my questions about the best choice between a burger and the Irish ham plate sandwich. This positive experience makes it a place I will definitely consider as one of my families main options.
- server10
- families main options9
Visit Type
- Regular Visit
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Breakfast
10
Consistently Good Breakfast Spot!
My husband and I love this spot for breakfast. It's always consistently good. The service is amazing, the staff is super friendly, and the vibes are immaculate.
- food9
- service10
- staff10
What Hamburger Haven offers
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Gender-neutral restroom
- Restroom
Offerings
- Alcohol
- Wine
- Coffee
- Beer
- Quick bite
Dining options
- Breakfast
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually somewhat difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Cozy
- Casual
- Quiet
FAQs
What kind of dining experience can you expect at Hamburger Haven?
At Hamburger Haven, you’ll find a cozy and casual atmosphere perfect for a quiet meal. You can enjoy dining options like breakfast, brunch, lunch, and dinner, with comfortable seating available. It’s also a great spot for a quick bite, offering dine-in, takeout, and delivery services.
Is Hamburger Haven accessible, and what are the parking options?
Yes, Hamburger Haven is fully accessible, featuring a wheelchair-accessible entrance, seating, and restroom for your convenience. Regarding parking, you’ll typically find free street parking available, though it can sometimes be somewhat difficult to locate a space. Paid street parking options are also present in the area.
What is the overall assessment of Hamburger Haven?
Hamburger Haven holds a good overall score of 8.2. Its strengths lie in **Ambience** (8.3), **Food** (8.2), and **Service** (8.1), with **Value** (7.4) also performing well.
What do customers appreciate most about Hamburger Haven?
Many customers enjoy the quality of the food, particularly items like burgers and fries, along with the pleasant and homey atmosphere. The friendly staff and reasonable prices are also frequently highlighted.
Are there any common concerns or areas for improvement at Hamburger Haven?
Some patrons have noted inconsistencies in service, including occasional inattentiveness or slow food arrival. There are also specific comments regarding the quality of certain breakfast items, such as eggs and biscuits.