Highlights
- Great wine list
oChef » True Laurel – San Francisco
True Laurel - San Francisco
Photo from True Laurel
True Laurel at a glance
San Francisco Mission District
- 🍻 Bar & Pub
$$
Price per Person $41–$50
mentioned by 91 of the guests
#1987 out of 2403 places to eat in San Francisco
#133 Bar & Pub out of 151 in San Francisco
Good
6.5 out of 10
Food
Service
Ambience
Value
596
Reviews
60.9%
Satisfaction
Often praised
- Creative cocktails
- Inviting ambiance
Frequently criticized
- Mandatory charge
- Time limits
The bar & pub True Laurel in San Francisco’s vibrant Mission District offers you a truly memorable experience. You’ll discover a trendy and casual atmosphere perfect for a romantic evening or a relaxed gathering.
Known for its great wine list, this spot invites you to explore a curated selection of beverages alongside delicious food at the bar. Whether you’re looking for cocktails, beer, or a fine glass of wine, you’ll find it here.
Overview: Introducting True Laurel
True Laurel offers a distinctive experience, often praised for its creative cocktails and generally inviting ambiance. Many guests appreciate the attentive staff who contribute to a positive visit, making it a pleasant spot for an evening out.
However, some experiences suggest that the overall service can be inconsistent, occasionally leading to a less than ideal start or conclusion to a visit.
Good
6.5
out of 10
596
Reviews
60.9%
Satisfaction
201
negative
32
neutral
363
positive
Digging deeper, the Food (7.5) and Ambience (7) topics stand out as clear strengths, consistently receiving good marks from patrons. However, Service (5.5) hovers around average, suggesting variability in guest interactions.
The most significant area for concern is Value (2.7), which scores poorly, often linked to pricing and additional charges, impacting the overall perception of what you get for your money.
What people like
- Exceptional, creative cocktails
- Pleasant, inviting atmosphere
- Delicious appetizers and food
What people don't like
- Mandatory service charge
- Strict seating limits
- Inconsistent service quality
Ultimately, this establishment shines for its beverage program and atmosphere, making it suitable for a focused cocktail experience. For those sensitive to cost or seeking a consistently seamless service experience without time constraints, you might find aspects that temper your enjoyment.
Similar Restaurants in San Francisco
- Bar & Pub
9.1
out of 10
out of 10
317
93.7%
- $$
- Mission District
- Food
- Service
- Ambience
- Bar & Pub
9.1
out of 10
out of 10
105
99%
- $$
- Silver Terrace
- Food
- Service
- Ambience
- Bar & Pub
9
out of 10
out of 10
217
94.5%
- $$
- Dogpatch
- Food
- Service
- Ambience
- Bar & Pub
9
out of 10
out of 10
101
98%
- $$
- West Portal
- Food
- Service
- Ambience
- Bar & Pub
8.8
out of 10
out of 10
277
95.7%
- $$
- North Beach
- Food
- Service
- Ambience
- Bar & Pub
8.8
out of 10
out of 10
92
96.7%
- $$
- Sunnyside
- Food
- Service
- Ambience
Verdict: Our expert take on True Laurel
Food (7.5 out of 10)
mentioned by 94% of the guests
The food and drink scene here is quite impressive, with a good score of 7.5 and a good customer satisfaction of 73.6%. Many guests rave about the creative drink selection and signature cocktails like Mai oh Mai. The patty melt and crispy hen of the woods mushroom also get high praise for their deliciousness, based on 220 positive remarks.
However, some of the 60 negative comments point to small portions for certain dishes and a tendency for some items to be on the greasier side or heavy. A few found some drinks overly sweet or felt that pre-batched cocktails lacked craftsmanship.
Food
299
Reviews
73%
Satisfaction
60
negative
19
neutral
220
positive
Rating distribution
What people like
- Creative, tasty cocktails
- Delicious patty melt
- Crispy mushroom dishes
What people don't like
- Small food portions
- Overly sweet drinks
- Greasy, heavy dishes
Often praised
- cocktailsI’ve stopped by here twice while waiting for Tartine to open for dinner and have absolutely loved both visits. The first visit I tried their absolutely stunning cocktails, but the second time around, we were in the mood for something a bit simpler/lighter and had a beer and the bar nuts. I just absolutely must rave about the bar nuts - perhaps the simplest item on the menu but so complex and delicious.
- foodMy experience at this restaurant was characterized by great vibes and good food, especially for a bar. The burger, served between two buttered toasts, was a highlight – perfectly toasty and cooked medium-rare, with a pickle that paired really well.
- drinkssolid drinks nothing special consistent good drinks
- patty meltThe patty melt was perfect and a deeply satisfying good classic burger.
- FoodFood:4
- saladthe salad and ceviche were both great
- appetizersMy experience at this restaurant was largely positive, with great cocktails and delicious appetizers that truly impressed. The friendly staff provided excellent service, which more than made up for the slightly off vibe when we were seated outside.
- cocktailMy experience at the restaurant was centered around an exceptional cocktail, "In the pines and under the palms. " This drink truly checks all the boxes of a great cocktail and is a must-try. The atmosphere was rated a perfect 5, and the food received a strong 4.
- fried mushroomsbaked potatoes and fried mushrooms and they Al were great.
- mushroomsThe star of the show were the mushrooms
Frequently criticized
- drinksBoth have quite similar flavor profiles, and the thing is, they are overly sweet.
- bad drinkWhile I don't understand the bartender's personal life, she certainly made some great drinks. I was charged with never having a bad drink, which is a testament to the quality of what was served.
- cocktailsall the cocktails were batched
- foodFood was below average
- menuThe drinks were enjoyable. For dinner, while they could use a more extensive menu (even 2 more entrees), the crispy mushroom, Loaded Baked Potato, and Patty Melt were tasty. The reviewer also noted a food score of 4, service of 3, and atmosphere of 3.
- wineTables weren't being bused, staff weren't checking on patrons inside, and questions went unanswered. To add to the frustration, they served small cups of wine to only about ten people who had waited, and even gave some to a passing driver, which raises concerns about encouraging drinking and driving. The wait and atmosphere were tense; many were cold and tired and eventually left for a neighboring bar.
- Brussels sproutsThe Brussels were SO HEAVY, and way too salty
- DrinksDrinks were nothing special
- Love BelowThe Love Below had a bit of a raisin-like taste
- aioliThe aioli was somehow even saltier??
If you're looking for a spot with truly inventive cocktails and some standout bar bites like the patty melt or crispy mushrooms, this place is definitely worth a visit. Just be mindful that some food portions might be on the smaller side, and a few drinks can lean sweet.
Service (5.5 out of 10)
mentioned by 72% of the guests
The service here presents a bit of a mixed picture, with a score of 5.5 landing it in the average range, and customer satisfaction at 49.1% also indicating a mixed experience. Many guests (79 out of 161 opinions) praise the bartender recommendations , attentive staff , and great service . You'll often find the team accommodating and knowledgeable, making for a pleasant visit.
However, a similar number of guests (78 opinions) reported feeling rushed or encountering rude servers and poor hospitality . Frustrations often stemmed from strict 2-hour seating limits and feeling kicked out , pointing to some inconsistencies in the overall level of service .
Service
161
Reviews
49%
Satisfaction
78
negative
4
neutral
79
positive
Rating distribution
What people like
- Knowledgeable bartenders
- Friendly, attentive staff
- Accommodating service
What people don't like
- Rushed, rude service
- Strict seating limits
- Poor hospitality
Often praised
- serviceMy experience at this restaurant was largely positive, with great cocktails and delicious appetizers that truly impressed. The friendly staff provided excellent service, which more than made up for the slightly off vibe when we were seated outside. Overall, the food and service were top-notch.
- staffMy experience at this restaurant was largely positive, with great cocktails and delicious appetizers that truly impressed. The friendly staff provided excellent service, which more than made up for the slightly off vibe when we were seated outside. Overall, the food and service were top-notch.
- ServiceService was attentive
- bartenderasked the bartender to make me something new with ginger — and they absolutely killed it
- attention to detailattention to detail throughout the experience
- experienceThe vibe is relaxed, the interior design is beautiful, and the staff are super friendly. We walked in with no reservation for a party of four and still had an amazing experience. It never disappoints.
- serverRicky was our server and he was great!
- waitressOur waitress was so patient and attentive
- AndrewAndrew was amazing - very professional and knowledgeable!
- JellyJelly for being the absolute best
Frequently criticized
- serviceonly service we got was the “what do you want we did nothing wrong” attitude
- staffIt turns out they had booked another party too close to our slot. When the next group showed up ready to overpay for cocktails, the staff literally told us we had to leave so they could seat them. đź’€
- serverIf you have an allergy, please reconsider eating here as they aren’t familiar with how to properly accommodate. I talked extensively with the server about my nut allergy and how to make eating in the restaurant safe, and I was still served cross-contaminated food.
- reservationThis bar feels like it’s in the middle of nowhere, yet everyone wants to be there. It's not easy to get a seat inside; you HAVE TO make a reservation. This has to be some artistic, but in a weird way, bar because their online menu is 116% low effort yet 1117% iconic.
- rushedfelt rushed immediately upon sitting down
- tablethey had a table available where we could have one drink but they needed it back by 8
- wait timewait time would be 30 minutes. After waiting for more than 45 minutes
- waiting timeWaited at 5:30pm for 30 minutes before they opened for a total of two hours
- 1-hour limitwe were told that it's last call for our seats
- 2-hour seating limitkick you out after 2 hours at your seat
If you're looking for a place with potentially great cocktails and knowledgeable staff, it might be worth a shot. Just be prepared for the possibility of feeling rushed or encountering inconsistent service, especially if you plan to linger.
Ambience (7 out of 10)
mentioned by 59% of the guests
The ambience here generally hits the mark, earning a good score of 7. With 63 positive observations out of 91 total, many guests praise the atmosphere, vibes, and design. Its often celebrated as a cool spot and a hangout spot with a great buzz, perfect for a relaxed evening or a lively night out.
However, its not without its quirks, as customer satisfaction sits at a mixed 69.2%. There are 23 negative comments, with some finding it loud inside and experiencing a tense atmosphere or an off vibe. A few felt the dark ambiance wasn't ideal, making conversation difficult at times.
Ambience
91
Reviews
69%
Satisfaction
23
negative
5
neutral
63
positive
Rating distribution
What people like
- Great atmosphere
- Cool vibes
- Beautiful design
What people don't like
- Too loud inside
- Tense atmosphere
- Off vibe
Often praised
- atmosphereThe atmosphere was cool and enjoyable to have a nice conversation with friends.
- vibethe vibe at TL was busy without being overwhelming
- ambianceThe menu's seasonal rotation keeps things fresh, and the bartender's recommendations are always spot-on. The skillfully made cocktails, combined with the pitch-perfect ambiance and delicious munchies, make this an East Mission establishment not to be missed. It's the ideal upscale place to visit, especially with people you enjoy, for time off work or a weekend outing.
- AtmosphereAtmosphere:5
- barThe place was already packed less than an hour after opening. We sat at the bar and were greeted by Jason, who exceeded all expectations. His extensive knowledge of every cocktail, spirit, and their origins made us feel like we were in a class rather than at a bar.
- vibesThe vibes are immaculate
- ambienceThe ambience is perfect outside and inside
- atmosphere and vibesoverall atmosphere and vibes here are great
- awesome barTrue Laurel elevates the Martinez with local, foraged redwood tips, coconut-washed rye, and the traditional ingredients of London dry gin, sweet vermouth, Luxardo Maraschino, and bitters. Thank you to Alexis and Macario for bringing me to this awesome bar.
- awesome environmentit's an awesome environment
Frequently criticized
- atmosphereToo loud of an atmosphere
- vibeLame people, menu, drinks and vibe.
- area restaurantscute restaurants/bars in the area that are better
- barthis bar is over hyped
- common decencyCommon decency has totally gone out the window
- conversationimpossible to have a conversation in this place
- crowd outsideThe cocktails were great, and it's a cool spot. However, the service was initially kind of rude, and the crowd outside was obnoxious. Despite these issues, we still had a nice time.
- dark ambianceDark ambiance inside
- doorclosed with the door open
- experiencemade the experience feel a bit pushy rather than relaxed
If youre seeking a lively spot with a generally good atmosphere and dont mind a bit of buzz, this place could be a great pick for you. However, if you prefer a quiet, intimate setting, you might find the vibe a bit too intense or loud for your taste.
Value (2.7 out of 10)
mentioned by 27% of the guests
While the overall value score sits at a 2.7 and customer satisfaction is a mere 2.2, theres one unique detail that caught a customers eye. They loved the creative presentation of the bill, delivered charmingly in The Giving Tree book, which added a fun touch to their experience. However, the overwhelming sentiment, expressed in 40 negative reviews out of 45 total, points to significant concerns.
Many felt it was simply not worth it, citing issues with menu pricing, pricey cocktails, and especially the mandatory service charge or automatic tip of 20% that customers felt was unjustified by the service received.
Value
45
Reviews
2%
Satisfaction
40
negative
4
neutral
1
positive
Rating distribution
What people like
What people don't like
- Mandatory service charge
- High prices
- Poor value
Often praised
- billThe ambiance is modern, and the service was great. My favorite part is that the bill comes in The Giving Tree book! We had a great time and will definitely be back.
Frequently criticized
- priceI gave this place a 5-star review four years ago. But I’ve now been asked to leave twice after spending $200+ for a table of 2 after two hours. There are lots of competitors in the area, so I will be happy to take my business to Trick Dog or Bar Gemini.
- service chargeThe bar woman seemed more focused on her phone than on providing service. While one drink was good, I received zero service, yet was charged a mandatory 20% service charge. It felt like they were resting on their laurels.
- pricesprices were sky high
- tiptip is already included (they add 20% to your bill without asking
- 20 percent tipmandatory 20 percent tip, no questions asked
- 20% service feeshamelessly charged us the full 20% service fee
- automatic 20% gratuitythe bill already had an automatic 20% gratuity applied
- automatic tipbeware: the automatic/non-negotiable 20% tip is already included
- chargehaving a required 20% charge for bare minimum effort
- cocktail1 cocktail is $18 and there is a mandatory 20% charge
If youre considering a visit, be prepared for a potentially high tab. The general consensus is that the overall value, especially with mandatory charges, leaves much to be desired. It might disappoint if youre looking for good bang for your buck.
How are the prices at True Laurel?
On average, you’ll spend around 50 per person – from 91 guests. That puts the restaurant in the $41–$50 category. For a Bar & Pub, that’s mid-range, maybe slightly above.
While many guests spend in this range, we also see a good mix of both more budget-friendly options and some premium experiences, showing prices are spread out rather than tightly clustered.
Here’s a quick look at what guests spend per person, based on the latest 91 reviews.
How this spot’s value compares to similar restaurants in San Francisco.
Considering it’s a Bar & Pub in San Francisco, and the average is mid-range, we think the pricing feels fair. It offers options for different budgets, which is always a plus!
Customer Reviews: what people think about True Laurel
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
2
Disappointing Food and Service
My experience at this restaurant was disappointing. The food was below average, and the service wasn’t great. Additionally, they added a 20% mandatory tip for a party of two, which felt unnecessary.
I wouldn’t go back.
- food2
- service2
- mandatory tip3
Price per Person
- $91–$100
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
7
No Paper Menu, But Great Food!
My only complaint during my visit was that I wasn't offered a paper menu when I arrived. I don't care for QR codes. Otherwise, the experience was excellent.
- paper menu2
- QR codes3
Price per Person
- $21–$30
Visit Type
- Regular Visit
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
True Laurel: A Chilled Go-To Spot
I went to True Laurel for drinks before dinner and absolutely loved it! I asked the bartender to make me something new with ginger, and they absolutely killed it. The drink was fresh, creative, and perfectly balanced.
It's such a chilled hangout spot, and this has become my go-to place for drinks and 1-on-1 catch-ups. The vibe is relaxed, the interior design is beautiful, and the staff are super friendly. We walked in with no reservation for a party of four and still had an amazing experience.
It never disappoints.
- drink10
- bartender10
- hangout spot9
Price per Person
- $91–$100
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
Noise Level
- Moderate
3
Overly Sweet Drinks, Disappointing Experience
My experience at the restaurant involved ordering two drinks: 'in the pines under the palms' and 'Bobby boo-urns'. Both drinks had quite similar flavor profiles and were overly sweet, making me feel like I was just drinking flavored syrup. I couldn't finish both of them.
The food received a rating of 3, and service was rated 3, while atmosphere was rated 4. The wait time was over an hour for a group of one person.
- food6
- service6
- atmosphere8
- drinks2
- flavored syrup2
- wait time2
Price per Person
- $41–$50
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Exceptional Experience with Unique Flavors
I had the best experience I've had in a long time. I was looking for something unique and 100% found it here. The combination of flavors is on another level.
The host was very welcoming, and everyone took great care of us. The high level of mixology and the well-deserved status of a good bar are commendable. Thank you!
- experience10
- combination of flavors10
- host9
What True Laurel offers
Planning
- Accepts reservations
Crowd
- LGBTQ+ friendly
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Solo dining
Amenities
- Wi-Fi
- Free Wi-Fi
Offerings
- Food at bar
- Food
- Wine
- Beer
- Cocktails
- Alcohol
Dining options
- Table service
- Seating
Service Options
- No-contact delivery
- Outdoor seating
- Dine-in
- Delivery
Parking
- Paid street parking
Atmosphere
- Casual
- Trendy
- Romantic
FAQs
What kind of atmosphere can you expect at True Laurel?
At True Laurel, you can expect a welcoming and versatile atmosphere. It’s described as both casual and trendy, making it suitable for various occasions. If you’re planning a special evening, you’ll also find a romantic ambiance, perfect for a date night in the Mission District.
Does True Laurel offer convenient service options and parking?
Yes, True Laurel provides several convenient service options for you. You can enjoy dine-in service, outdoor seating, or opt for delivery and no-contact delivery. For those driving, paid street parking is available nearby, ensuring accessibility for your visit.
What is the overall customer sentiment for True Laurel?
True Laurel has an overall Restaurant Score of **6.5** and a Customer Satisfaction of **60.9%**, indicating a mixed reception. While **Food** (7.5) and **Ambience** (7) are generally well-regarded, **Service** (5.5) is average, and **Value** (2.7) is a notable concern for many guests.
What do customers enjoy most about True Laurel?
Customers frequently praise True Laurel for its exceptional and creative cocktails, often highlighting the skill of the bartenders. The pleasant and inviting atmosphere also receives high marks, making it a popular spot for socializing. Additionally, many find the appetizers and food offerings to be delicious.
What are the main drawbacks or concerns at True Laurel?
Key concerns for customers at True Laurel include a mandatory service charge, which impacts the perception of value. Guests also report strict seating limits and feeling rushed. Furthermore, some experiences point to inconsistent service quality, ranging from very attentive to less satisfactory interactions.