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oChef » Maple SF – San Francisco
Maple SF - San Francisco
Photo from Maple SF
Maple SF at a glance
San Francisco Outer Mission
- 🥡 Chinese Restaurant
$$
Price per Person $21–$30
mentioned by 16 of the guests
#2039 out of 2403 places to eat in San Francisco
#212 Chinese Restaurant out of 276 in San Francisco
Good
6.4 out of 10
Food
Service
Ambience
Value
140
Reviews
57.1%
Satisfaction
Often praised
- Friendly service
- Clean atmosphere
- Good food
Frequently criticized
- Inconsistent food
- Poor value
- Parking issues
The Chinese restaurant Maple SF in San Francisco’s Outer Mission neighborhood offers a delightful culinary journey. You’ll find a casual atmosphere perfect for enjoying authentic Chinese flavors.
Whether you’re looking for a satisfying dinner, a quick lunch, or exploring their small plates, this spot has you covered. With convenient options for dine-in, takeout, and delivery, you can easily experience their delicious offerings.
They also feature appealing vegetarian options, ensuring there’s something for everyone to savor.
Overview: Introducting Maple SF
Maple SF offers a generally pleasant experience, often praised for its friendly staff and prompt service. Many appreciate the quick food preparation and delivery, making it a reliable choice for convenience.
The atmosphere also receives positive remarks for its cleanliness and comfortable setting, contributing to a decent dining environment. However, some diners have noted inconsistencies with certain dishes, particularly regarding chicken texture and rice quality.
While the overall taste can be good, issues like tough meat or missing ingredients have surfaced. Additionally, finding street parking can be a challenge, which might affect the overall convenience for some visitors.
Good
6.4
out of 10
140
Reviews
57.1%
Satisfaction
41
negative
19
neutral
80
positive
Maple SF holds an overall score of 6.4, placing it in the average category, with customer satisfaction at a mixed 57.1%. This indicates a somewhat divided opinion among patrons.
The restaurant garners 80 positive remarks against 41 negative ones out of 140 total customer comments, suggesting a notable portion of diners find aspects to appreciate, while others encounter areas for improvement. Diving into specifics, Service stands out as a strong point with a score of (8), frequently noted for its efficiency and courteous employees.
Ambience also performs reasonably well at (6.9), often described as clean and comfortable. However, the core offering, Food, receives an average score of (6), and Value trails slightly behind at (5.7), indicating some customers feel the pricing doesn’t always align with the experience or portion sizes.
What people like
- Friendly, prompt service
- Clean, cozy atmosphere
- Good food quality
What people don't like
- Inconsistent food quality
- Value for money
- Difficult street parking
Maple SF presents itself as a practical option, particularly if you prioritize efficient service and a clean setting. With a recommendation score of 6.3, it suggests a generally acceptable experience, though not one that consistently excels.
It’s a place that can be worth trying for its strengths, especially if you’re looking for a quick and pleasant interaction. However, be mindful of potential inconsistencies in the food and consider the overall value, as some dishes might not meet expectations for their price.
If you’re seeking a consistently outstanding culinary experience or struggle with street parking, you might want to explore other options. It’s a decent choice for casual dining with specific expectations.
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Verdict: Our expert take on Maple SF
Food (6 out of 10)
mentioned by 97% of the guests
When it comes to the food, it's a bit of a mixed bag, with a score of 6 putting it squarely in the average category and customer satisfaction at a mixed 52.2%. Many diners appreciate the food quality, good portion sizes, and freshness, often finding the taste satisfying, especially for the price. Out of 90 total opinions, 47 were positive, highlighting unique dishes like Hakka steamed tofu and lamb belly pot.
However, there are some areas where the food falls short, with 31 negative opinions. Concerns frequently pop up around flavor being severely lacking, chicken texture being off, or tough meat in some dishes. Issues like watered down soups and old rice also contribute to a less-than-stellar experience for some, indicating inconsistency in preparation.
Food
90
Reviews
52%
Satisfaction
31
negative
12
neutral
47
positive
Rating distribution
What people like
- Good value, portions
- Fresh, hot food
- Unique dish flavors
What people don't like
- Inconsistent food quality
- Lacking flavor
- Tough, gooey meat
Often praised
- foodMy experience at this restaurant was positive, especially considering the price. The food is good, and I like it. It's a decent place in consideration of the price.
- food qualityGreat food quality
- Chinese foodbest Chinese food have i ever eat
- portionsthey give big portions
- tasteThe taste is pretty good plus it taste more fancy than the price.
- Americanized Chinese foodGood Americanize Chinese food
- Chicken Chow MeinChicken Chow Mein were fantastic!
- Hakka steamed tofuThe taste of "Hakka steamed tofu"... is truly unique
- Sesame ChickenThe Sesame Chicken were fantastic!
- Tomato Beef Chow MeinI'd recommend the Tomato Beef Chow Mein
Frequently criticized
- riceThe last few times, the chicken tasted off, and the last time I ordered, the chicken had a gooey texture. I also got fish, which I always order, and barely got any fish; I mainly got vegetables and what tasted like old rice. I wanted to give this place one more shot in hopes they fixed the issues, but there was no luck.
- BBQ porkThe BBQ pork was really chewy
- Chinese foodFirst time that Chinese food from a restaurant has ever disappointed me
- Walnut Shrimp Rice plateThe biggest disappointment was the Walnut Shrimp Rice Plate.
- beef stew with ricebeef stew w/rice, tough meat and leaky packaging
- bitter melonBitter melon was a little old.
- broccoli beef noodle dishOur broccoli beef noodle dish had no broccoli
- cashew chickencashew chicken barely had chicken in it and the pieces of chicken that was in it was so thin
- chickenLately, I have consistently had issues with the food. The last few times, the chicken tasted off, and the last time I ordered, the chicken had a gooey texture. I also got fish, which I always order, and barely got any fish; I mainly got vegetables and what tasted like old rice.
- chicken textureLately, I have consistently had issues with the food. The last few times, the chicken tasted off, and the last time I ordered, the chicken had a gooey texture. I also got fish, which I always order, and barely got any fish; I mainly got vegetables and what tasted like old rice.
If you're looking for good value and generous portions, especially with certain unique dishes, this place might be worth a try. Just be prepared for potential inconsistencies in flavor and quality, as some items can be a hit or miss.
Service (8 out of 10)
mentioned by 41% of the guests
The service here is definitely a highlight, scoring a solid 8 and boasting a 75% customer satisfaction rate. Customers frequently praise the friendly staff and prompt service, noting how quickly food is ready quickly and delivered. With 15 positive comments out of 20, it's clear the team makes a great impression.
While overwhelmingly positive, there was one minor hiccup among the 20 customer comments. A single customer mentioned an issue with a waitress regarding leftovers, specifically not receiving a container. This seems to be an isolated incident rather than a recurring problem.
Service
20
Reviews
75%
Satisfaction
1
negative
4
neutral
15
positive
Rating distribution
What people like
- Friendly staff
- Prompt service
- Quick delivery
What people don't like
- Missing containers
Often praised
- delivery timeFood got to my front door in about 30 minutes, if not less
- driverGave the driver a tip but now I wish I gave him more
- employeethe employee informative but very kind and courteous
- entire staffthe whole staff was so polite and friendly
- food preparationrestaurant had it prepared quickly and out for delivery
- friendly staffalways loved how friendly the staff are
- go-to spotthis is my spot to go-to
- peoplenice people
- people workingFriendly people working
- prompt servicerely on their prompt service
Frequently criticized
- leftoverswaitress she could not give me 1 with my leftovers
If you value attentive and quick service, this place is definitely worth a visit. The staff consistently earns high marks for being friendly and efficient, making it a reliable choice for a pleasant dining experience.
Ambience (6.9 out of 10)
mentioned by 32% of the guests
When it comes to the vibe, this spot generally hits the mark, earning a decent 6.9. Many guests, with 10 positive remarks out of 15 total, really appreciate the notable cleanliness and cozy atmosphere. Folks often highlight the comfortable tables and chairs, the spacious and clean dining area, and even the cool building, making for a pleasant and sometimes private dining experience.
However, the overall customer satisfaction sits at a mixed 66.7%, and there are a few areas for improvement. Four comments point out that the ambiance isnt exactly fancy or great' for everyone. More critically, finding street parking is often problematic, with the absence of a dedicated parking lot being a notable inconvenience for visitors.
Ambience
15
Reviews
66%
Satisfaction
4
negative
1
neutral
10
positive
Rating distribution
What people like
- Very clean space
- Cozy, calm atmosphere
- Comfortable seating
What people don't like
- Problematic street parking
- Not a fancy ambiance
Often praised
- cleanlinessvery clean and has the rules of cleaning
- atmosphereMy experience at this restaurant was very pleasant. It was notably clean and had a cozy atmosphere. The menu offered good options, and I particularly enjoyed the comfort of the tables and chairs.
- buildingCool building that makes for a great dining space.
- dining spaceCool building that makes for a great dining space.
- locationso close to my home that i dont mind walking
- placeit is a decent place
- private and calm atmospheresi te gusta un ambiente privado y calmo
- spacious and cleanThe place is spacious and clean
- tables and chairstables and chairs, so comfortable
Frequently criticized
- ambiancethe ambiance is not great
- fancyBy no means are they fancy
- parking lotI found the prices to be fair and the amount of food to be decent. However, there is no parking lot, and finding street parking proved to be problematic.
- street parkingfinding street parking is problematic
If a clean, comfortable, and generally pleasant dining space is what youre after, this spot is definitely worth checking out. Just be prepared for a bit of a hunt for street parking, as thats the main hurdle to an otherwise decent experience.
Value (5.7 out of 10)
mentioned by 41% of the guests
When it comes to value, many diners appreciate that you cant beat the quality for the price here, often finding the prices to be quite reasonable. With 8 positive remarks out of 15 comments, it seems many feel theyre getting a good deal, especially noting that inflation hasnt hit as hard compared to other spots. While the overall score for value sits at an average 5.7, theres a definite sense of satisfaction with what you get for your money.
However, its not all sunshine and savings. Some customers have been caught off guard by the tab feeling too expensive, with a few even mentioning issues with tip being included then asked for again. With 5 negative comments, theres a clear sentiment that certain items or the overall cost can feel like a rip-off, leading to a mixed customer satisfaction of 53.3%.
Value
15
Reviews
53%
Satisfaction
5
negative
2
neutral
8
positive
Rating distribution
What people like
- Good quality, fair price
- Reasonable food prices
- Inflation-resistant prices
What people don't like
- Double tipping issue
- High overall tab
- Per-plate rip-off
Often praised
- priceThe food is good, and I like it. It's a decent place in consideration of the price.
- good pricegood price
- pricesMy experience at this restaurant was for Chinese food to-go. I found the prices to be fair and the amount of food to be decent. However, there is no parking lot, and finding street parking proved to be problematic.
- quality for the priceCan't beat the quality for the price
Frequently criticized
- $50turned out to be 50$ of disappointment
- Walnut Shrimp Rice PlateFelt it was a rip off for $12.90 per plate.
- priceit cost more.
- tabtab was so expensive
- tipincluded tip in the receipt and ask for another tip
So, is it worth your hard-earned cash? If you're looking for decent food at what many consider a fair price, especially for Chinese takeout, it could be a solid choice. Just be mindful of the final bill and double-check for any tipping surprises, as some find the overall cost can quickly add up to disappointment.
How are the prices at Maple SF?
You’re looking at roughly 23 per person – reported by 16 diners. That puts it in the $21–$30 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is 23, most guests actually spend a bit less, often in the $11–$20 range. This suggests a nice mix of options, from more budget-friendly choices to a few higher-end experiences.
Here’s a quick look at what guests spend per person, based on the latest 16 reviews.
Comparing the value for money of this restaurant against similar spots in San Francisco.
Considering the variety of spending options and the average price point, we think the pricing feels quite fair for a Chinese restaurant, especially in a city like San Francisco. It offers flexibility for different budgets.
Customer Reviews: what people think about Maple SF
Visit Type
- Regular Visit
Group Type
- Family
Service Type
- Delivery
9
Reliable Daily Delivery with Great Service
We have been ordering daily delivery from Maple SF for years. My parents enjoy the food and rely on their prompt service. The staff is super nice and very accommodating.
- food8
- prompt service9
- staff10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Excellent Chinese Cuisine and Service
My experience at this restaurant was fantastic! I've never encountered a restaurant where the entire staff was so polite and friendly. I'm so glad they're conveniently located in the neighborhood.
I was definitely pleased with the entrees served. Anytime I'm in the mood for Chinese cuisine, this is my go-to spot.
- entire staff10
- entrees served9
- go-to spot10
Price per Person
- $21–$30
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
2
Disappointing UberEats Order
My experience ordering via UberEats was disappointing, and I won't be ordering again. The beef stew with rice had tough meat and the packaging was leaky. The crab meat & fish maw soup was very watered down with little meat.
It was a BOGO offer, and now I understand why.
- beef stew with rice2
- tough meat2
- leaky packaging2
Visit Type
- Casual Outing
Service Type
- Dine-in
1
Expensive and Deceptive Billing Practices
My experience at this restaurant was extremely disappointing. I felt like I was being ripped off. The waitress was unable to provide me with a bag for my leftovers.
To make matters worse, they included the tip in the receipt and then asked for another tip on top of that. This is a rip off, as a guest should have the freedom to decide the tip based on the service received. The bill was excessively expensive, and many items I consumed were not even listed on the receipt, which felt like a scam.
- leftovers2
- tip1
- tab2
Price per Person
- $11–$20
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
9
Delicious and Fresh Delivery Meal
My experience ordering through Door Dash was excellent. The restaurant prepared the food quickly and it was out for delivery promptly. I ordered the chicken mein, black cod in black bean sauce with fried rice, and pork/oyster/mushroom with tofu.
All the dishes were very good, hot and fresh.
- chicken mein9
- black cod in black bean sauce with fried rice9
- pork/oyster/mushroom with tofu9
What Maple SF offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Vegetarian options
- Small plates
Dining options
- Dinner
- Seating
- Lunch
- Table service
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at Maple SF in San Francisco?
At Maple SF, you can look forward to a casual dining experience perfect for lunch or dinner. They offer comfortable seating and table service, making it a great spot to enjoy their Chinese cuisine. You can also explore their selection of small plates or choose from their vegetarian options.
Is Maple SF accessible and suitable for families with children?
Yes, Maple SF is highly accessible, featuring a wheelchair-accessible entrance, parking lot, seating, and restroom. It’s also considered good for kids, providing high chairs to ensure a comfortable dining experience for your little ones. Free street parking is available for your convenience.
What is the overall rating for Maple SF and how do its key aspects score?
Maple SF has an overall score of 6.4 out of 10. Its Service is rated well at 8, and Ambience is decent at 6.9. However, Food scores an average 6, and Value is slightly lower at 5.7.
What do customers appreciate most about Maple SF?
Many customers frequently praise the friendly and prompt service, noting quick food preparation and delivery. The restaurant’s cleanliness and cozy atmosphere are also often highlighted as positive aspects.
Are there any common concerns or drawbacks when dining at Maple SF?
Some diners have reported inconsistencies with food quality, particularly regarding chicken texture and old rice. Value for money can also be a concern for certain dishes, and finding street parking is often cited as problematic.