Planning
- Accepts reservations
Reviews
Satisfaction
The restaurant Lin’s Kitchen is a welcoming Chinese Restaurant nestled in the vibrant South of Market neighborhood of San Francisco. You’ll find a casual atmosphere perfect for a quick bite or a relaxed meal.
Whether you’re craving classic Chinese dishes or looking for vegetarian options, this spot offers a diverse menu to satisfy your palate. It’s a convenient choice for both locals and visitors exploring the city.
Lin’s Kitchen offers a straightforward dining experience, often praised for its flavorful food and efficient service. Many appreciate the family owned atmosphere and the super quick to prepare orders, making it a convenient spot for a meal.
However, the restaurant’s physical space can be a point of contention, with some noting a lack of a proper seating area and occasional concerns about the overall environment. Value also sees mixed reactions, suggesting some items might feel less justified in price.
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Satisfaction
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Lin’s Kitchen holds an overall Restaurant Score of 5.6, placing it in the average category, with Customer Satisfaction at 50.4%, indicating a mixed reception. These figures are drawn from 113 customer opinions, with 57 positive observations balancing 50 negative ones.
Looking closer, Food (6) and Service (6.2) are the stronger aspects, frequently highlighted for their quality and the friendly staff. Conversely, Value (4.3) receives a more lukewarm response, and Ambience (3.8) struggles, often cited for its limited dining space and occasional hygiene concerns.
Lin’s Kitchen appears to be a practical choice for those prioritizing quick, tasty Chinese takeout over a traditional dine-in experience. Its strengths lie in its consistent food quality and the efficiency of its service staff.
With a Recommendation Score of 5.6, it’s a place to consider if you’re in the mood for a no-frills meal and are prepared for a potentially modest dining environment. Manage expectations regarding the seating and some pricing, and you might find it suits your needs.
When it comes to the food, many diners found plenty to enjoy, with a respectable score of 6 and a customer satisfaction of 52.9% indicating a somewhat positive but mixed experience overall, based on 70 opinions. Guests frequently praised the flavor and portion size of dishes like orange chicken and beef with broccoli. Many highlighted the freshly made quality and delicious taste, especially recommending the wonton soup for a comforting meal.
However, not all experiences were stellar. Some found the food quality lacking, describing it as terrible food with no flavor. Concerns were raised about old ingredients, stringy chicken, and even sand in the rice noodles.
A few also noted issues like too much MSG and dishes arriving cold or undercooked, suggesting inconsistencies in preparation.
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If youre looking for some classic Chinese dishes with good portions and flavor, you might find a hidden gem here. However, be aware that consistency can be an issue, with some experiences falling short on quality and taste. Its a bit of a gamble, but potentially rewarding for certain menu items.
When it comes to service, many diners have found reasons to smile! Guests frequently praised the friendly staff, noting quick wait times and super-fast order preparation. With 12 positive remarks out of 20 total comments, its clear that many appreciate the effort, contributing to a customer satisfaction rate of 60%, which is a mixed bag, but leaning towards the positive.
However, the service isnt without its bumps. Some experiences included frustratingly long delivery times and concerns about cashier people chatting and coughing without masks. Other issues like missing utensils or napkins, and even washroom refusal, popped up in the 7 negative comments, pulling the overall service score to an average 6.2.
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So, should you go? While the staff can be incredibly friendly and quick with your order, be prepared for a potentially mixed experience, especially if youre relying on delivery or expect full amenities. Its a bit of a gamble, but the positive interactions suggest it might be worth a try for dine-in.
Okay, lets talk about the vibe! Based on 12 customer opinions, with 4 positive and 8 negative remarks, the ambience here is a bit of a mixed bag. The overall score for ambience sits at a 3.8, which is considered poor, and customer satisfaction is also quite low at 33.3%, indicating significant room for improvement.
On the bright side, folks appreciate the "nice street" location and the "cozy Chinese food" vibe, often noting the "atmosphere" feels like a family-owned spot. Theres even praise for their social distancing setup, showing they're trying to make guests comfortable. However, the negatives really stand out, with many mentioning issues like seating or the lack thereof, parking difficulties, and the general location being less than ideal.
Some even noted tables being flipped up and staff power washing and mopping during open hours, which definitely impacts the overall atmosphere and perception of hygiene.
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If youre looking for a quick takeout from a family-run spot on a nice street and dont mind the lack of seating or potential parking woes, you might find some cozy food here. However, be prepared for an ambience that's generally considered poor, with significant concerns about the overall environment and convenience.
When it comes to value, some diners have found a silver lining, with 4 positive remarks highlighting that the price and prices for combos were often great and affordable . Many appreciated that it was reasonably priced , especially noting the BOGO deals for rolls, which seemed to offer a good bang for your buck. However, the value proposition seems to be a bit of a struggle for many.
With a score of 4.3, which is average, and customer satisfaction sitting at a poor 36.4%, there's definitely room for improvement. Out of 11 total comments, 7 were negative, with many feeling charged excessively, finding the food expensive , or even overcharged . Extra charges for things like small bags or a higher tax rate also popped up as concerns.
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If youre looking for a great deal, you might find some gems with combo offers or BOGO rolls. However, be cautious, as many customers felt the overall pricing was high and experienced unexpected extra charges. Its a bit of a gamble on whether youll feel you got your moneys worth.
You’re looking at roughly 19 per person – reported by 13 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most diners are indeed in that $11–$20 sweet spot, though there are a few who opt for slightly cheaper bites and some who go for a bit more premium experience.
Here’s a quick look at what guests spend per person, based on the latest 13 reviews.
How does this restaurant stack up against similar spots in San Francisco when it comes to value for money?
Overall, we think the pricing feels pretty fair for a Chinese Restaurant in San Francisco. It offers a good balance, allowing diners to enjoy a solid meal without breaking the bank, while also having options for those who want to spend a little more.