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oChef » Chase Luck – San Francisco
Chase Luck - San Francisco
Photo from Chase Luck
Chase Luck at a glance
San Francisco Ingleside
- 🥡 Chinese Restaurant
$$
Price per Person $11–$20
mentioned by 35 of the guests
#1301 out of 2403 places to eat in San Francisco
#93 Chinese Restaurant out of 276 in San Francisco
Good
7.4 out of 10
Food
Service
Ambience
Value
311
Reviews
74%
Satisfaction
Often praised
- Fresh dim sum
- Great value
Frequently criticized
- Inconsistent food
- Safety concerns
The restaurant Chase Luck is a delightful Chinese Restaurant nestled in San Francisco’s vibrant Ingleside neighborhood. You’ll discover a casual spot perfect for enjoying delicious small plates.
Whether you’re looking for a quick bite or a relaxed lunch, this eatery offers an authentic taste of Chinese cuisine in a friendly setting. It’s an ideal destination when you crave flavorful dishes without the fuss.
Overview: Introducting Chase Luck
Chase Luck offers a straightforward dining experience, often praised for its fresh dim sum and remarkably reasonable prices. It’s a convenient spot for a quick meal, appreciated by many long-time patrons.
However, some diners have noted concerns regarding inconsistent food quality and occasional lapses in safety protocols during service. While generally positive, these aspects suggest areas where the experience can vary.
Good
7.4
out of 10
311
Reviews
74%
Satisfaction
49
negative
32
neutral
230
positive
Chase Luck achieves a respectable 7.4 overall score, indicating a generally good experience for most patrons. This aligns well with a solid 74% customer satisfaction rate, suggesting that the restaurant largely meets expectations.
These insights are drawn from over 300 customer opinions, with a clear majority of 230 positive remarks against 49 negative ones. The restaurant truly shines in its Value (8), consistently offering affordable options.
Food (7.5) also scores well, particularly for its dim sum. While Ambience (7.1) is considered good, the Service (5.9) is more of a mixed bag, falling into the average range and indicating room for improvement in customer interaction and efficiency.
What people like
- Fresh, fair dim sum
- Exceptional value
- Convenient location
What people don't like
- Inconsistent food quality
- Service safety concerns
- Limited service friendliness
With a strong recommendation score of 7.8, Chase Luck is a solid choice if you’re seeking good value and satisfying dim sum without fuss. It’s a place that delivers on its core offerings, making it a reliable option for a casual meal.
However, be mindful that service can be inconsistent, and food quality might vary. If you prioritize affordability and a quick, tasty bite over a polished dining experience, Chase Luck could be a worthwhile stop.
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Verdict: Our expert take on Chase Luck
Food (7.5 out of 10)
mentioned by 99% of the guests
The food here generally hits the spot, earning a solid score of 7.5 and a customer satisfaction of 78.6%, indicating a good dining experience. Based on 154 positive remarks, many rave about the fresh quality of dim sum, delicious flavor, and generous portions, often highlighting the variety available. However, not everyone is completely thrilled, with 26 negative comments pointing to concerns like an inconsistent quality of the food and issues with dumpling skin tearing.
Some also noted dishes being on the salty side or even raising health concerns about ingredients.
Food
196
Reviews
78%
Satisfaction
26
negative
16
neutral
154
positive
Rating distribution
What people like
- Fresh, tasty dim sum
- Great food variety
- Generous portions
What people don't like
- Inconsistent food quality
- Salty dishes
- Health concerns
Often praised
- foodDuring the COVID-19 pandemic, I was expecting more safety protocols when serving food. I have been buying food here for a while and the food is great, but today it shows how much they care about safety. The person was wearing gloves and taking cash from customers' hands, then using the same gloves to grab dim sum without any serving utensils.
- dim sumI swung by for some dim sum to go. The quality of the dim sum here is pretty good; it's fresh and fairly priced. It's my favorite bakery on Ocean as of now.
- spareribsnoodles, spareribs and green beans, and fried tofu $5
- FoodFood:4
- dim-sumYou can also pick up extras from the self-serve freezer for dinner at home. Don't expect a fancy ambiance, but the good and inexpensive dim-sum is definitely worth the trip.
- good foodAs a customer for over 35 years, I can attest that this neighborhood Chinese restaurant consistently offers good food and dim sum takeout. The prices are reasonable, and the quality has remained excellent, even under different management in the past.
- qualityMy experience at this restaurant was amazing, especially for dim sum! I was impressed by the cheap prices and the good quality of the food. A major plus is that they take credit cards, making the payment process convenient.
- chicken feetOk for me are chicken feet
- food qualitySuper fresh, high quality
- noodlesThe noodles were tasty and not too salty with a nice balance with cabbage.
Frequently criticized
- quality of the foodthe quality of the food has really gone down
- BBQ Bunsbag BBQ Buns I had bought were not fresh
- beef stockuse better beef stock
- chickenthe chicken is stinky
- dim sumDimsums were cold since they were on the display tray
- dishesthese dishes are high in salt, high in additives, and high in sugar
- dumpling skinI'm not quite sure what happened, but over the past year, the quality of the food has really gone down. I just went this morning and every dumpling had the skin torn in their steam containers. I got the shrimp/pork/chive pan-fried dumpling, and the skin was broken, which was so strange.
- gourmet foodMy experience at this restaurant was a good, quick spot to fix my hunger pains. This is not gourmet food, but it is tasty comfort Cantonese and other Chinese styles of food. The price is great, with a full hot lunch for under $10 (as of Dec 2021).
- green bean and beef dishreceived this clump of bones and fat
- har gawthe har gaw and sui Mai taste different than the traditional ones
If you're looking for a place with good, varied dim sum and generous portions, this spot is definitely worth a try. Just be mindful that some dishes might be a bit salty, and the quality can occasionally be inconsistent.
Service (5.9 out of 10)
mentioned by 45% of the guests
While the service score is an average 5.9 and customer satisfaction is a mixed 51.2%, many patrons still rave about the friendly service and nice people . With 22 positive comments out of 43 total, guests often highlight the efficient and fast service , appreciating the convenience of credit card options and a quick line. However, not everyone has a smooth experience.
Some customers have faced long wait times and issues with the ordering system , leading to complaints about bad service . There are also concerns regarding safety protocol and communication barriers due to worker's English . These 16 negative comments point to areas needing attention.
Service
43
Reviews
51%
Satisfaction
16
negative
5
neutral
22
positive
Rating distribution
What people like
- Friendly staff
- Fast service
- Convenient payment
What people don't like
- Long wait times
- Poor service
- Safety protocol concerns
Often praised
- ServiceService:4
- Fast serviceFast service
- credit cardsThey are take credit cards too
- nice peopleMy experience at this restaurant was very positive. It's a comfy little place with nice people. The dim sum was tasty, and the location is very convenient.
- servicereally nice helpful service
- convenientHow conveniet.
- credit card debitThey now take credit card debit
- efficientServers are efficient
- fast friendly servicefast friendly service
- friendly servicefriendly service which is what makes me wanna come back
Frequently criticized
- serviceDon't expect a high level of service
- ServersServers are efficient and can be less than friendly
- bad servicethey were promoting bad service??
- exchangeNO exchange will be
- gloveswearing gloves and taking cash out of customers' hand and using the same gloves to grab dimsum
- long waitconstantly a long wait
- ordering systemimplement a better system for ordering
- receiptNo receipt
- safetyDuring the COVID-19 pandemic, I was expecting more safety protocols when serving food. I have been buying food here for a while and the food is great, but today it shows how much they care about safety. The person was wearing gloves and taking cash from customers' hands, then using the same gloves to grab dim sum without any serving utensils.
- safety protocolexpecting more safety protocol when serving food
If youre looking for quick, friendly service and dont mind potentially encountering a long wait or a slightly clunky ordering system , this spot could work for you. Just be prepared for a mixed bag experience, as the service can be hit or miss.
Ambience (7.1 out of 10)
mentioned by 16% of the guests
The overall vibe here seems pretty good, with an appealing atmosphere that many find quite pleasant. People often praise the clean and comfy place, noting its convenient location. While the ambience scores a good 7.1, customer satisfaction is a more mixed 64.3%.
Still, with 9 positive remarks out of 14 total comments, the setting generally hits the mark. However, not everyone is entirely charmed. A couple of observations, specifically 2 out of 14, point to some issues with cleaning, with one person noting dirty stuff and another feeling a staff member was cleaning without regard for customers.
These minor concerns suggest there's a little room for improvement to ensure a consistently spotless experience for everyone.
Ambience
14
Reviews
64%
Satisfaction
2
negative
3
neutral
9
positive
Rating distribution
What people like
- Good atmosphere
- Clean, comfy place
- Convenient location
What people don't like
- Cleaning issues
- Dirty observations
Often praised
- AtmosphereAtmosphere:4
- atmosphereWhat really stood out were the very reasonable prices. The overall atmosphere was straightforward and easygoing. I can't ask for much more from a dining experience.
- cleanThe people working here are also very nice. The service was fast and the place was clean. I even brought some food home for my wife, and she loved it!
- comfy placeMy experience at this restaurant was very positive. It's a comfy little place with nice people. The dim sum was tasty, and the location is very convenient.
- convenient locationConvenient location
- crowdedit's never crowded
- parkingPlenty of parking
Frequently criticized
- cleaningone of the ladies was cleaning. She didn't seem to care there were customers
- dirty stuffseeing all the dirty stuff on a dustpan
So, should you go? If youre looking for a generally pleasant and convenient spot with a good atmosphere, youll likely enjoy the vibe here. Just be aware that while mostly positive, there have been a few minor cleanliness hiccups that might catch your eye.
Value (8 out of 10)
mentioned by 66% of the guests
When it comes to getting bang for your buck, this place really shines! With a good score of 8 and a good customer satisfaction of 77.6%, its clear that many diners appreciate the value here. Based on 45 positive remarks, folks consistently rave about the "affordable prices, " "great lunch specials, " and the "amazing value for food, " often noting the "good portion sized for the price.
"However, its not without a few minor snags, as indicated by 5 negative remarks. Some customers have mentioned concerns like CASH ONLY policies and that prices have gone up over time. A few also pointed out issues like no proof of payment and Parking metered, which can be a slight inconvenience.
Value
58
Reviews
77%
Satisfaction
5
negative
8
neutral
45
positive
Rating distribution
What people like
- Affordable prices
- Great lunch specials
- Generous portions
What people don't like
- Cash only
- Metered parking
Often praised
- priceI swung by for some dim sum to go. The quality of the dim sum here is pretty good; it's fresh and fairly priced. It's my favorite bakery on Ocean as of now.
- pricesThe food was tasty and the portions were generous. What really stood out were the very reasonable prices. The overall atmosphere was straightforward and easygoing.
- valueI enjoyed noodles and two mains for $9. 25, which is a great value for lunch. The atmosphere, service, and food all received a 5-star rating.
- lunch specialtheir lunch special (which lasts all day, and they open til 6pm I think) is only $5.45 + tax
- affordable pricefood for an affordable price
- $5.45for $5.45
- Fair pricesFair prices
- Worth itWorth it
- affordableIt was also incredibly affordable
- bargainSteam table lunch special is a bargain
Frequently criticized
- CASH ONLYCASH ONLY!!
- Parking meteredParking metered
- price$35 for what I picked up today. It used to be around $20 before the pandemic.
- proof of paymentno proof of payment
- taxmake you pay tax
If youre hunting for a meal that wont break the bank and offers generous portions, this spot is a solid bet. Just be sure to come prepared with cash, as that's a common heads-up from other diners!
How are the prices at Chase Luck?
You’re looking at roughly 16 per person – reported by 35 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, thats a comfortable mid-range.
Whats cool is that while the average sits here, many guests actually spend less, often in the $1–$10 range, showing a nice mix of budget-friendly bites and slightly more premium options.
Here’s a quick look at what guests spend per person, based on the latest 35 reviews.
See how this restaurant’s value stacks up against similar spots in San Francisco.
Considering the variety and the typical pricing for Chinese cuisine, we think the pricing here feels quite fair. It offers good value whether you’re looking for a quick, affordable meal or something a bit more substantial.
Customer Reviews: what people think about Chase Luck
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
9
Tastiest, Least Costly Dim Sum
My experience at this "hole in the wall" was fantastic! They serve some of the tastiest and least costly dim-sum anywhere. While there's usually a short line, the dim-sum is freshly made daily.
They offer great lunch specials: 2 steam table items plus fried rice or noodles or rice for less than $10. You can also pick up extras from the self-serve freezer for dinner at home. Don't expect a fancy ambiance, but the good and inexpensive dim-sum is definitely worth the trip.
- dim-sum9
- lunch specials9
- ambiance5
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
3
Disappointing Beef Dish
I usually like this place, but my recent experience with the green bean and beef dish was disappointing. I received a clump of bones and fat. While I ate the green beans, I left the 12 oz mass of "yuck.
" I suggest Chase Luck use better beef stock.
- green bean and beef dish2
- beef stock3
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Takeout
Meal Type
- Dinner
9
Wonderful Local Dim Sum & Takeaway
I had a wonderful experience at this restaurant, which is open 7 days a week! They offer wonderful local dim sum, with steam table meat and veggie options. My favorites were the Beef Siumai, Bao, and BBQ pork rice roll.
Although there are no tables these days, I love that I can take away many types of prepared frozen dim sum to steam at home. If you're not into lines, I recommend going during off-peak times. While you can find pork or chicken siu mai around town, Chase Luck has the rare find of Beef siu mai.
- local dim sum9
- Beef Siumai10
- Bao9
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
9
Great Value Lunch at Panda Express
My experience at the restaurant was positive, especially for lunch. It’s not Panda Express, but it offers a great selection in the steam table. I enjoyed noodles and two mains for $9.
25, which is a great value for lunch. The atmosphere, service, and food all received a 5-star rating. Parking was easy with free street parking and plenty of space.
I wish I had a better grasp of the language as there are a large variety of good options.
- selection9
- value10
- atmosphere10
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Amazing Chinese Bakery Value!
My experience at this standard Chinese bakery was fantastic. The food was delicious and offered at an amazing price. I selected a plate with noodles, spareribs and green beans, and fried tofu for just $5.
We also purchased rice balls, steam buns, and pot stickers for a total of $23. The value is incredible, as a single plate like the one I chose would cost $16 or more elsewhere. It was truly amazing.
- food9
- price10
- noodles8
What Chase Luck offers
Popular for
- Solo dining
- Lunch
- Breakfast
Offerings
- Small plates
- Quick bite
Dining options
- Lunch
- Breakfast
Parking
- Paid street parking
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at Chase Luck Bakery?
At Chase Luck Bakery, you can look forward to a casual dining experience, perfect for a quick bite. They specialize in Chinese small plates, ideal for lunch or breakfast in San Francisco’s Ingleside neighborhood.
What payment methods are accepted at Chase Luck Bakery?
For your convenience, Chase Luck Bakery accepts a variety of payment options. You can easily pay using credit cards, debit cards, or NFC mobile payments, making your visit smooth and hassle-free.
What is the overall customer sentiment for Chase Luck?
Chase Luck holds a good overall score of 7.4, with a 74% customer satisfaction rate. Customers particularly appreciate its Value (8) and Food (7.5), while Ambience (7.1) is good, and Service (5.9) is considered average.
What do customers like most about Chase Luck?
Many customers praise Chase Luck for its fresh and fairly priced dim sum, which is often highlighted for its good quality. The restaurant is also consistently noted for its exceptional value and convenient location.
Are there any common concerns or drawbacks mentioned by diners?
Some diners have expressed concerns about inconsistent food quality, with issues like cold dim sum or torn dumpling skins. There have also been mentions of service safety concerns, particularly regarding hygiene practices, and a general lack of friendliness from staff.