Planning
- Accepts reservations
- Dinner reservations recommended
oChef » Won Kok – San Francisco
Won Kok - San Francisco
Photo from Won Kok
Won Kok at a glance
San Francisco Westwood Park
- 🥡 Chinese Restaurant
$$
Price per Person $41–$50
mentioned by 27 of the guests
#2054 out of 2403 places to eat in San Francisco
#229 Chinese Restaurant out of 276 in San Francisco
Good
6.3 out of 10
Food
Service
Ambience
Value
176
Reviews
59.7%
Satisfaction
Often praised
- Flavorful dishes
- Attentive staff
- Fair pricing
Frequently criticized
- Dated interior
- Service issues
- Billing concerns
The restaurant Won Kok is a beloved Chinese Restaurant nestled in San Francisco’s charming Westwood Park neighborhood. You’ll find a casual atmosphere perfect for a relaxed meal, whether you’re stopping by for lunch or dinner.
This spot offers a genuine taste of Chinese cuisine, making it a local favorite for those seeking authentic flavors in a comfortable setting. It’s a great place to gather with friends or family.
Overview: Introducting Won Kok
Won Kok is often seen as a local’s choice, a familiar spot for many. While some appreciate its clean environment and the feeling of being at home, others find the interior to be old and crowded.
Parking can also be a challenge, with some describing it as parking hell. Despite these mixed impressions, many patrons return for the consistent food quality and generally attentive service.
It’s a place that balances its established charm with some practical considerations for visitors.
Good
6.3
out of 10
176
Reviews
59.7%
Satisfaction
52
negative
19
neutral
105
positive
Won Kok holds a respectable overall score of 6.3, indicating a generally positive experience, though not without its areas for improvement. Customer satisfaction sits at 59.7%, suggesting a mixed reception where some diners are pleased, while others leave less impressed.
This assessment is drawn from 176 customer observations, with 105 positive remarks contrasting with 52 negative ones. Looking closer at the specifics, the Food truly stands out with a strong score of (7.1), clearly being the main draw.
Service (5.6) and Value (5.7) are perceived as average, offering a decent but not exceptional experience. The Ambience (5.2) is where the restaurant faces its biggest challenge, often described as needing an update.
What people like
- Flavorful Cantonese dishes
- Attentive service staff
- Reasonable price point
What people don't like
- Dated, crowded interior
- Inconsistent service attitude
- Billing accuracy concerns
If you prioritize authentic Cantonese cuisine and a bustling, no-frills dining experience, Won Kok is certainly worth considering. With a recommendation score of 6.7, it’s a solid choice for those who value flavor and quantity over modern aesthetics or seamless convenience.
However, be prepared for a potentially dated interior and possible parking difficulties. It’s a place that delivers on its culinary promise, but you might need to overlook some of the surrounding practicalities to fully enjoy it.
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Verdict: Our expert take on Won Kok
Food (7.1 out of 10)
mentioned by 86% of the guests
When it comes to the food, diners generally have a good experience, with a solid score of 7.1 and customer satisfaction sitting at a healthy 70.8%. Many of the 63 positive remarks praise the authentic Chinese food and Cantonese dishes, highlighting great flavors and generous portions. You'll find plenty to love here!
However, not every dish hits the mark. Out of 19 negative comments, some guests encountered issues like food made from frozen products, or dishes like roast duck being cold and greasy. There were also mentions of tough meat and even spoiled tofu, suggesting some inconsistencies in quality.
Food
89
Reviews
70%
Satisfaction
19
negative
7
neutral
63
positive
Rating distribution
What people like
- Authentic Chinese cuisine
- Generous portions
- Great flavors
What people don't like
- Frozen products used
- Cold, greasy dishes
- Spoiled ingredients
Often praised
- foodWhile the in-laws occasionally complain about the quality, they continue to come back. Personally, I'm perfectly happy with the food.
- duckDuck is very good. Flavorful, tender, and not too fatty.
- Chinese foodbest Chinese food I’ve had in the Bay Area
- roast duckadded roast duck since we saw them putting it out
- BBQ porkBBQ pork and roadt duck are very delicious
- Cantonese foodCantonese food made the way you expect it
- Chinese dishesVery tasty well cooked Chinese dishes
- Empress chickenEmpress chicken also very good.
- FoodFood:5
- Guangzhou style Cantonese foodGuangzhou style Cantonese food 好吃 好吃 😋
Frequently criticized
- foodThe food was made from frozen products.
- BBQ porkroast duck and BBQ pork, but, it was cold and greasy
- breast meatbreast meet
- catfish over tofucatfish over tofu. It was served sliced up with black bean sauce
- cold and greasyit was cold and greasy
- drumstickNo drum Stick
- duckI went to get a 1/2 roasted duck to go. They cheated me on all the good parts of the duck. I received no drumstick, no wings, and no drum.
- frozen productsfood was made from frozen products. Not good.
- half is goneLa moitié est parti à la poubelle.
- meat toughmake the meat tough
Overall, if you're craving authentic Chinese and Cantonese cuisine, this spot is generally a good bet, especially given its strong customer satisfaction. Just be aware that a few dishes might not always live up to expectations, so choose wisely.
Service (5.6 out of 10)
mentioned by 64% of the guests
When it comes to service, youll find a bit of a mixed bag here, with a 5.6 score indicating an average experience. However, theres definitely some sunshine! Many customers, accounting for 21 positive remarks out of 39 total, praised the friendly staff and attentive servers, often noting fast service and how helpful and responsive the team can be.
On the flip side, customer satisfaction sits at 53.8%, which is pretty mixed. Some folks, 16 to be exact, encountered rude service and an attitude problem from certain staff members, including managers. There were also complaints about service being not professional and even a lack of respect, which definitely needs addressing.
Service
39
Reviews
53%
Satisfaction
16
negative
2
neutral
21
positive
Rating distribution
What people like
- Friendly, attentive staff
- Quick service
- Helpful, responsive
What people don't like
- Rude, unprofessional service
- Manager attitude issues
- Lack of respect
Often praised
- serviceservice all received a perfect 5/5 rating
- staffthe staff are so nice
- ServiceService:5
- Wait timeNo wait
- attentive and professional waitersThe waiters were very attentive and professional.
- attentive serversServers are very attentive
- big orderthey were able to handle it
- cooksCooks are flexible willing to adjust
- fast foodhow fast they make it
- friendlyThe service is friendly
Frequently criticized
- waiterOne of the waiter has an attitude
- Not professionalNot professional at all
- attitude problemwith attitude problem
- changeTook another 10 minutes for change
- come backdon’t ever come back because you didn’t tip good
- customer serviceThis is terrible customer service
- front managerbecause of the front manager or whoever he is
- humiliateWill try to Humiliate you because of it
- managerstupid manager with attitude problem
- microwavedhe simply microwave it for us
So, should you go? The service here seems to be a bit of a gamble. While you might encounter wonderfully friendly and efficient staff, be prepared for the possibility of less-than-stellar interactions.
Its worth a try if youre feeling lucky, but don't expect consistently excellent service.
Ambience (5.2 out of 10)
mentioned by 52% of the guests
When it comes to the vibe, this spot gets an average score of 5.2 with a mixed customer satisfaction of 42.4%. Out of 33 customer comments, 14 highlighted the positives. Many guests appreciate the locals choice feel and the surprisingly nice 3rd floor dining room or upstairs area.
The clean environment and comfortable atmosphere also made some feel right at home. However, 12 comments pointed out areas for improvement. Parking hell is a common complaint, and the interior is often described as old and crowded.
The lack of an elevator makes it unsuitable for people with limited mobility, and the dining room din' can sometimes be quite loud, impacting the overall experience.
Ambience
33
Reviews
42%
Satisfaction
12
negative
7
neutral
14
positive
Rating distribution
What people like
- 3rd floor nice
- Clean environment
- Local favorite
What people don't like
- Parking difficult
- No elevator
- Crowded interior
Often praised
- atmosphereatmosphere all received a perfect 5/5 rating
- 3rd floor dining roomthe 3rd floor dining room
- AtmosphereAtmosphere:5
- Clean restaurantsthe restaurant is clean
- environmenta clean environment
- guestsbustling with Chinese/cantonese guests
- local's choiceIs a local's choice
- old reliable spotsone of those old reliable spots
- parkingI believe it's probably the best in this area, and the price is fair. We can normally find parking within two blocks. However, similar to most Chinese restaurants in the City, the interior is kind of old and crowded.
- placethe place makes you feel like you are at home
Frequently criticized
- atmosphereThis place is gross
- dining room dindining room din can be deafening
- elevatorThere is no elevator
- interiorWe can normally find parking within two blocks. However, similar to most Chinese restaurants in the City, the interior is kind of old and crowded. Despite the atmosphere, I still recommend it for the food and price.
- parkingparking sucks
- parking helllike most SF locations - parking hell!
- people with limited mobilitypeople with limited mobility are not suitable for dining here
- restaurantThe restaurant was also old and dirty
- sidewalksthrowing hundreds of cigarettes a day onto the sidewalks
- stormwater drainsthrowing hundreds of cigarettes a day onto the stormwater drains
If youre looking for a comfortable, local spot and dont mind a bit of a hunt for parking or a bustling atmosphere, especially on the third floor, it might be worth a visit. However, if accessibility or a quiet dining experience are top priorities, you might find it a bit challenging.
Value (5.7 out of 10)
mentioned by 33% of the guests
When it comes to value, many diners appreciate the restaurants "reasonable price" and often find it to be on the "cheaper side, " especially noting the "quantity for the price. " It seems a good number feel they truly "pay for what you get. " Based on 7 positive comments out of 15 total discussions, theres a clear appreciation for fair pricing here.
However, the overall value score sits at an average 5.7, with customer satisfaction at a mixed 46.7%, reflecting some concerns. With 5 negative remarks, some customers found certain items expensive or felt the price per plate was too high. There were also notable issues regarding the bill and billing honesty, which is definitely something to be aware of.
Value
15
Reviews
46%
Satisfaction
5
negative
3
neutral
7
positive
Rating distribution
What people like
- Reasonable price
- Good quantity
- Fair value
What people don't like
- Dishonest billing
- Overpriced items
- Expensive for quality
Often praised
- cheaper sideon the cheaper side
- pay for what you getyou pay for what you get
- pricePrice is fair
- price rangedecently price range
- quantity for the priceThe second floor was quite crowded, so we ended up on the third, which offered more space than I anticipated based on the exterior. The flavors were good, and the quantity for the price was excellent. We've returned for dinner a few more times since then.
- reasonable priceMy experience at this restaurant featured Southern Chinese cuisine at a reasonable price. The cooks were flexible and willing to adjust dishes to my preferences.
- reasonably pricedCantonese food made the way you expect it & reasonably priced
Frequently criticized
- billnot honest each time same be careful the bill
- billingLast week, we went for dinner and ordered crab. I found the billing to be dishonest; it seems they changed the bill each time. Be careful with how they handle the bill.
- expensiveCher pour ce que c’est.
- fishcharged 40 bucks for a 10 dollar fish
- price per plateThe menu offered a good variety, but the execution of the dishes was a bit hit-or-miss. It's an okay option if your top choice is unavailable, but not somewhere I'd go out of my way for, especially considering you're paying $23 a plate for not your favorite spot in Frisco.
If you're looking for a spot where many find the prices reasonable and portions generous, it might be worth a try. Just be mindful of potential overpricing on specific dishes and double-check your bill, as some have reported issues with billing accuracy.
How are the prices at Won Kok?
You’re looking at roughly 44 per person – reported by 27 diners. That puts it in the $41–$50 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 44, the prices actually show a nice mix. Most diners spend between 21 – 50 $, but there are also a few who go for a more premium experience, spending over 60 $.
Here’s a quick look at what guests spend per person, based on the latest 27 reviews.
See how this restaurant’s value for money compares to similar spots in San Francisco.
Overall, we think the pricing here feels quite fair for a Chinese restaurant in San Francisco. It offers a good balance, allowing for both a casual meal and a slightly more indulgent one.
Customer Reviews: what people think about Won Kok
Price per Person
- $101+
Visit Type
- Special Occasion
Group Type
- Friends
Group Size
- Large Group
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
8
Great Birthday Lunch with Fast Service
I went to this restaurant to celebrate my friend's birthday lunch, and it was a good experience. I really liked how fast they made the food. The timing of our visit was also perfect, as there weren't many people, which allowed us to taste different kinds of food.
- fast food9
- different kinds of food8
Visit Type
- Food Exploration
Service Type
- Dine-in
1
Spoiled Tofu and Poor Service
On September 9th, my experience at this restaurant was quite disappointing. I ordered the tofu fish, but unfortunately, the tofu was spoiled and sour-tasting, forcing us to send it back. The overall atmosphere of the restaurant was also concerning; it felt old and dirty, which raised questions about their hygiene standards.
When we sought a refund, the restaurant only removed the tofu fish from the bill, leaving us to pay for the fried rice. This demonstrated terrible customer service, and I will not be returning.
- tofu fish1
- restaurant1
- customer service1
Price per Person
- $31–$40
Visit Type
- Food Exploration
Group Type
- Large Group
Group Size
- Large Group
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Loud
9
Excellent Cantonese Food & Attentive Service
My experience at this restaurant was excellent. The Cantonese food was made exactly as expected and was reasonably priced. The servers were very attentive, contributing to a great dining experience.
The restaurant offers a large vegetarian selection and is accommodating to special dietary needs, making it highly recommendable for vegetarians. The atmosphere was good, though it can get loud, but conversations are still possible. Parking can be somewhat difficult to find, but free street parking is available.
There was no wait time for our group of 9+ people.
- Cantonese food9
- reasonably priced8
- attentive servers9
Price per Person
- $31–$40
Visit Type
- Food Exploration
Service Type
- Dine-in
3
Cold Food and Poor Service
My experience at this restaurant was disappointing. We ordered roast duck and BBQ pork, but they were served cold and greasy. When we informed the waiter, he simply microwaved the dishes, which unfortunately made the meat tough and gave it an unpleasant piggy smell.
This was not a professional approach to handling the issue. However, the steam fish was good.
- steam fish8
- roast duck2
- BBQ pork2
- cold and greasy2
Visit Type
- Delivery
Service Type
- Takeout
1
Cheated on duck order!
I went to get a 1/2 roasted duck to go. They cheated me on all the good parts of the duck. I received no drumstick, no wings, and no drum.
It was only a bunch of loosely attached skins and fat, and breast meat. I will never go there again. They are skimmers.
CHEATERS.
- duck1
- drumstick1
- wings1
What Won Kok offers
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Wine
- Beer
- Alcohol
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually somewhat difficult to find a space
- Free street parking
Atmosphere
- Casual
FAQs
What dining options and atmosphere does Won Kok Restaurant offer?
At Won Kok Restaurant, you can expect a casual and welcoming atmosphere perfect for any meal. You’ll find comfortable seating and table service available for both lunch and dinner, with delicious dessert options to complete your experience. It’s a great spot for a relaxed dining outing.
What are the parking and payment options available at Won Kok Restaurant?
When visiting Won Kok Restaurant, you’ll find free street parking, though it can sometimes be a bit challenging to locate a space. For your convenience, the restaurant accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.
How does Won Kok generally score with customers?
Won Kok has an overall score of 6.3, with customer satisfaction at 59.7%. The Food is highly rated at (7.1), while Service (5.6), Value (5.7), and Ambience (5.2) receive more average scores.
What do customers appreciate most about Won Kok's food?
Customers frequently praise the flavorful and well-cooked Cantonese dishes, particularly mentioning the duck and BBQ pork. Many find the food to be authentic and made as expected.
Are there any common complaints about the dining experience at Won Kok?
Yes, some customers note that the interior can feel old and crowded, and parking can be difficult. There are also occasional concerns about inconsistent service attitudes and billing accuracy.