Accessibility
- Wheelchair accessible entrance
oChef » Win’s – San Francisco
Win's - San Francisco
Photo from Win’s
Win's at a glance
San Francisco Sunset District
- 🥡 Chinese Restaurant
$$
Price per Person $21–$30
mentioned by 25 of the guests
#2088 out of 2403 places to eat in San Francisco
#236 Chinese Restaurant out of 276 in San Francisco
Good
6.2 out of 10
Food
Service
Ambience
Value
250
Reviews
56.8%
Satisfaction
Often praised
- Chinese BBQ
- Generous portions
- Friendly service
- Affordable pricing
Frequently criticized
- Communication barriers
- Cleanliness concerns
- Tough meat
The restaurant Win’s is a welcoming Chinese Restaurant nestled in San Francisco’s vibrant Sunset District. You’ll find it’s a perfect spot for a quick bite, offering a casual and comfortable atmosphere whether you’re dining in or grabbing takeout.
With its convenient free street parking and wheelchair accessible entrance, it ensures a hassle-free visit for everyone. This neighborhood gem is also known for being good for kids, making it an ideal choice for family meals.
Overview: Introducting Win's
Win’s offers a compelling selection of Chinese BBQ, with many praising the flavorful duck and roast pork. While the food generally receives positive remarks for its taste and generous portions, some dishes like certain chow meins have been noted for lacking substance.
The establishment maintains a low key, no frills place atmosphere, often described as having a mom and pop shop vibe. Service is frequently highlighted as friendly and prompt, though communication can sometimes be a hurdle, and some customers have raised concerns about pricing transparency.
Good
6.2
out of 10
250
Reviews
56.8%
Satisfaction
77
negative
31
neutral
142
positive
Win’s garners a respectable overall score of 6.2, placing it in the average category, with customer satisfaction at a mixed 56.8%. This assessment is drawn from 250 customer remarks, comprising 142 positive and 77 negative observations.
The Food (6.8) stands out as a strong point, frequently praised for its quality and flavor, indicating a generally satisfying culinary experience. However, other aspects present a more varied picture.
Ambience (6) and Service (5.5) both fall into the average range, suggesting there’s room for improvement in these areas. The Value (4.6) score is notably lower, indicating that while some find the pricing fair, others perceive it as less competitive or inconsistent, which could be a point of concern for potential diners.
What people like
- Delicious Chinese BBQ
- Generous food portions
- Friendly, prompt service
- Affordable pricing
What people don't like
- Communication barriers
- Cleanliness concerns
- Tough meat dishes
Win’s presents a mixed experience, particularly shining with its Chinese BBQ offerings and generous portions. If you’re seeking a casual spot for flavorful roast meats and don’t mind a no-frills setting, it could be a worthwhile stop.
However, be mindful of potential service communication issues and some concerns regarding value consistency. With a recommendation score of 6.6, it suggests a generally acceptable experience, but it’s best approached with realistic expectations.
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Verdict: Our expert take on Win's
Food (6.8 out of 10)
mentioned by 91% of the guests
When it comes to the food, this spot generally hits the mark, earning a 6.8 score, which is quite good! While customer satisfaction sits at a more mixed 65.3%, many rave about delicious BBQ ducks, roasted goose, and flavorful soy sauce chicken. With 96 positive remarks out of 147 total, it seems many find the wonton soup and generous portions truly satisfying.
However, not every dish is a winner, with 34 negative comments pointing to some inconsistencies. Some found the fried rice bland, noodles tough, or the food greasy. There were also mentions of dishes like the Peking duck lacking its signature crispy skin, and some BBQ pork being tough or skimpy on meat.
Food
147
Reviews
65%
Satisfaction
34
negative
17
neutral
96
positive
Rating distribution
What people like
- Delicious BBQ meats
- Flavorful duck dishes
- Generous portions
What people don't like
- Inconsistent food quality
- Dry, tough noodles
- Bland fried rice
Often praised
- duckbest place to get duck, imo. Little fat and very delicious.
- foodmake 4-5 stars based on the food alone
- roast duckDue to Covid, indoor seating is closed, and everything is takeout. My go-to order is the 2-3 item rice plate combo, featuring roast pork (the kind with crispy skin), cha siu, and roast duck. It comes with rice and some steamed cabbage, costing around $10-$15 depending on the number of items.
- BBQ porkdecent place to get greasy BBQ pork
- roast porkChinese BBQ (duck, chashu, roast pork)
- wonton noodle soupThey also have pretty good wonton noodle soup
- Chinese BBQlittle known gem in the city for Chinese BBQ
- FoodFood:5
- bbq porkbbq pork... Delicious everything!
- portionsand portions.
Frequently criticized
- Kung Pao chickensloppy mess of overcooked vegetables and small little pieces of chicken
- foodkind of greasy, generic Chinese food
- Chow Meinall noodle with one medium sized piece of chicken and one prawn
- Peeking DuckPeeking Duck, which turned out to be just roast duck
- Wins Special Chow Meinhardly had any meat to them
- black bean sauce chow funThe black bean sauce chow fun (wet) had barely any sauce
- brothbroth as if the broth is optional
- cha siucha siu was really tough. No fat at all and was hard as bone
- chicken mealsshe had no chicken meals because she ran out of chicken
- chow meinchow mein with shrimp
If you're craving classic Chinese BBQ, especially duck or roast pork, this place is definitely worth a try for its flavorful offerings and good portions. Just be mindful that some of the noodle or rice dishes might be a bit inconsistent, so stick to their specialties for the best experience.
Service (5.5 out of 10)
mentioned by 49% of the guests
When it comes to service, there are definitely some bright spots! Many customers appreciated the friendly staff and kind and attentive servers, often noting no long waiting times. With 18 positive remarks among 41 total comments, it seems many found their experience pleasant, especially under new ownership.
However, the service experience is a bit of a mixed bag, with a score of 5.5 (average) and customer satisfaction at 43.9% (mixed). There were 17 negative comments highlighting concerns about a language barrier with staff, issues with mandatory tipping, and even claims of a dishonest owner or prejudice.
Service
41
Reviews
43%
Satisfaction
17
negative
6
neutral
18
positive
Rating distribution
What people like
- Friendly, attentive staff
- Quick waiting times
- New ownership positive
What people don't like
- Language barrier issues
- Mandatory tipping concerns
- Dishonest owner claims
Often praised
- serviceVery prompt, even when they're very busy.
- ServiceService:4
- excellent serviceexcellent service with the staff
- friendlyThey were very friendly the whole time
- friendly guythe guy who took our order is really friendly
- friendly ladyThe pricing was reasonable, falling into the 'not expensive but not cheap' category. I appreciated the no long waiting times and the friendly lady who served me. I will definitely go there again.
- friendly staffMy experience at this restaurant has been consistently positive over the past 15-20 years. We visited on New Year's Day and were met with very friendly staff, as is always the case. The food is always great, and I particularly recommend the Roast Duck and Pork.
- holiday hoursThis place was open and had what we wanted while other places were closed for the holidays. It was a relief to find somewhere serving our needs during the holiday break.
- kind and attentiveOur server was so kind and attentive
- new ownershipunder new ownership
Frequently criticized
- serviceTipping depends on their service but for her it was mandatory
- staffThe staff doesn't understand much English though.
- EnglishEvery sign was in Chinese, making it impossible to order anything. When I asked "how much for duck, " the response was "no English! " It was an in-and-out visit for me, and I won't be trying to order online delivery either.
- customersignored by customers
- dishonest peopleVery dishonest people
- online deliveryWill not try to order online delivery
- ownervery dishonest owner and cheated the customers
- prejudicethe prejudice is deep they only took care their own
- someone else’s orderattempted to give us the someone else’s order
- take orderit took 3 people to take our order
Overall, service here seems to be a bit of a gamble. While you might encounter friendly and efficient staff, be prepared for potential communication hurdles or issues around tipping. Its worth a try if youre flexible, but manage your expectations.
Ambience (6 out of 10)
mentioned by 38% of the guests
When it comes to ambience, this spot offers a charming, mom and pop shop vibe that many find appealing. Its often described as an unassuming, low key, no frills place with a quiet noise level, making for easy conversation. With a score of 6 (which is average) and a customer satisfaction of 53.6% (a mixed bag), it seems many appreciate its simple charm, as seen in 15 positive observations.
However, not everyone is thrilled with the setting. Some found it challenging that you cant eat inside, noting greasy tables and a general lack of decor or ambience. There were also concerns about it not seeming very sanitary.
These points, coming from 7 negative comments, suggest there's definitely room for improvement in the physical space.
Ambience
28
Reviews
53%
Satisfaction
7
negative
6
neutral
15
positive
Rating distribution
What people like
- Mom and pop vibe
- Low key, no frills
- Quiet noise level
What people don't like
- Cannot eat inside
- Lacks decor
- Tables felt greasy
Often praised
- AtmosphereAtmosphere:4
- Noise levelNoise level:Quiet, easy to talk
- Ocean BeachClose to Ocean Beach
- ZooI enjoyed the yummy Chinese BBQ, roast duck, and white cut chicken. The restaurant is conveniently located close to Ocean Beach and the Zoo, making it a great spot for tourists. The atmosphere and service were both rated a 4 out of 5, and the noise level was quiet, allowing for easy conversation.
- atmosphereAtmosphere:5
- business was quite busybusiness was quite busy during the lunchtime rush!
- hole in the wallsuper hole in the wall
- low key, no frills placeA low key, no frills place
- mom and pop shop vibeIt's got the mom and pop shop vibe
- neighborhoodI haven’t tried the food since the change of ownership. It’s great that it’s in the neighborhood. Here’s the menu and give it a shot!
Frequently criticized
- ambiencelow on decor and ambience
- decorlow on decor and ambience
- eat insideyou can’t eat inside
- parkingHard to find parking sometimes.
- sanitaryit did not seem to sanitary
- signsEvery Sign is written in Chinese
- tablesMy experience at this restaurant was marked by greasy, generic Chinese food. I visited with a friend for lunch, and even the tables felt greasy. While it appears to be popular with the locals, I don't quite understand the appeal.
If youre looking for a casual, no-frills spot with a genuine local feel and dont mind the lack of indoor dining or fancy decor, this place could be a good fit. However, if a pristine, modern, or spacious dining environment is a must-have for you, you might find yourself a bit disappointed.
Value (4.6 out of 10)
mentioned by 47% of the guests
When it comes to value, some diners have found a lot to love, with 13 positive remarks out of 34 total. Many appreciate the fair price, finding items inexpensive and offering reasonable prices that feel like value for money. It seems some truly hit the jackpot with affordable prices that make dining out a treat.
However, the picture isnt entirely rosy, with 19 negative comments painting a different scene. The overall score for value sits at an average 4.6, but customer satisfaction is a poor 38.2%. Many felt things were expensive, even robbed, citing increased prices and concerns about the restaurant ripping off customers.
' This suggests a significant disconnect for many patrons.
Value
34
Reviews
38%
Satisfaction
19
negative
2
neutral
13
positive
Rating distribution
What people like
- Affordable prices
- Reasonable value
- Fair pricing
What people don't like
- Increased prices
- Misleading pricing
- Illegal charges
Often praised
- pricearound $10-$15 depending how many items
- pricesVery reasonable prices
- Price per personPrice per person:$10–20
- affordable pricesWin's Restaurant has become one of my top discoveries since I've been exploring food in SF. It has a welcoming "mom and pop shop" atmosphere and serves simple yet incredibly delicious dishes at amazingly affordable prices. A consistent favorite among my friends is the large, warm bowl of wonton noodle soup for under $4!
- cheap pricewith its cheap price and decent flavor here, I can see myself coming back for a quick fix.
- fair pricefor a fair price
- inexpensiveUnassuming and inexpensive.
- pricingtries to make up for that in pricing
- reasonable pricesquality items at reasonable prices
- value for moneyyou can't get any better for the price
Frequently criticized
- priceTotal of $70. ... charged me 2 1/2 lbs for the roast pork
- $24What a waste of $24!
- 29.00 dollars29.00 dollars
- advertised priceadvertise one price, but when I tried to order they gave me a price
- billChek your bill twice the new owner jack up the price
- box of siu yok, cha siu, and chickenWhile the siu yok was good, the cha siu was really tough, with no fat at all and hard as bone. I paid $47 for a box of siu yok, cha siu, and chicken.
- charging for stuff illegallycharging for stuff illegally
- every single dishevery single dish is now double digit costing
- expensiveIt ended up being expensive
- gooseI have to say the chicken is one of the best free ranch chicken. The goose is on the pricey side, but you have to appreciate the quality of the fresh goose compared to frozen goose.
When it comes to value, it's a mixed bag. While some find great deals, many feel prices are too high, leading to a poor 38.2% satisfaction. Proceed with caution and double-check current pricing to avoid disappointment.
How are the prices at Win's?
You’re looking at roughly 29 $ per person – reported by 25 diners. That puts it in the $21–$30 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
What’s interesting is that while the average sits at 29 $, most guests actually spend less, often in the $11–$20 range. This suggests a nice mix of budget-friendly options alongside some more premium choices.
Here’s a quick look at what guests spend per person, based on the latest 25 reviews.
A look at how this restaurant’s value for money compares to similar places in San Francisco.
Considering the range of options, we think the pricing feels quite fair for a Chinese Restaurant in San Francisco. It seems like they cater to different budgets, which is always a plus!
Customer Reviews: what people think about Win's
Price per Person
- $91–$100
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Unwelcoming Experience, Despite Good Food
My experience at this establishment was far from a win-win situation; it felt like a loss if you're not Asian. While they do have good food, like the duck displayed in their window, the overall experience was negative. Upon entering, I was ignored by both staff and customers.
Every sign was in Chinese, making it impossible to order anything. When I asked "how much for duck, " the response was "no English! " It was an in-and-out visit for me, and I won't be trying to order online delivery either.
- food7
- staff1
- customers1
- signs1
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Excellent Duck and Wonton Soup
My experience at this local wonton restaurant was fantastic! I highly recommend their roasted duck bottom quarter and the wonton soup (without noodles). The service was also great, contributing to a wonderful dining experience.
- roasted duck bottom quarter10
- wonton soup (without noodles)10
- service10
Price per Person
- $21–$30
Visit Type
- Tourist Experience
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Delicious Chinese BBQ Near the Beach
My experience at this restaurant was very positive. I enjoyed the yummy Chinese BBQ, roast duck, and white cut chicken. The restaurant is conveniently located close to Ocean Beach and the Zoo, making it a great spot for tourists.
The atmosphere and service were both rated a 4 out of 5, and the noise level was quiet, allowing for easy conversation. The food also received a 4 out of 5 rating.
- Chinese BBQ9
- roast duck9
- white cut chicken9
Visit Type
- Food Exploration
Service Type
- Takeout
6
Mixed Feelings on Char Siu, Good Siu Yok
My experience at the restaurant was mixed. While the siu yok was good, the cha siu was really tough, with no fat at all and hard as bone. I paid $47 for a box of siu yok, cha siu, and chicken.
- siu yok8
- cha siu2
- box of siu yok, cha siu, and chicken3
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Delivery
Wait Time
- Long (31+ min.)
Noise Level
- Moderate
6
Okay Hong Kong BBQ, Long Delivery
I discovered this restaurant on DoorDash and decided to try their Hong Kong style barbecue. Although the delivery took a bit longer than expected, I'm a patient person and it didn't bother me. The food itself was okay, but I believe it could be improved.
I would recommend this place for anyone looking for a quick bite, and I might return to try other items on the menu.
- Hong Kong style barbecue6
- delivery5
- food5
What Win's offers
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
Dining options
- Dinner
- Lunch
- Table service
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Free street parking
Atmosphere
- Casual
FAQs
What parking and accessibility options are available at Win's Restaurant?
When you visit Win’s Restaurant, you’ll appreciate the convenience of free street parking right outside. The establishment also ensures accessibility for all guests with a wheelchair accessible entrance, making it easy for everyone to enjoy their meal in the Sunset District.
What kind of dining experience and service options can you expect at Win's Restaurant?
Win’s Restaurant offers a casual dining experience perfect for lunch or dinner, complete with table service. If you prefer to eat at home, you can choose from no-contact delivery, standard delivery, or convenient takeout options. It’s also a great spot if you’re dining with kids.
What are the standout dishes at Win's?
Customers frequently praise Win’s for its delicious duck , roast pork , and other Chinese BBQ selections, often highlighting generous portions . The wonton noodle soup also receives positive mentions.
What is the overall customer sentiment for Win's?
Win’s holds an overall score of 6.2, indicating an average experience. While Food (6.8) is generally well-regarded, Ambience (6), Service (5.5), and especially Value (4.6) show areas for improvement.
Are there any common issues customers experience at Win's?
Some customers have noted challenges with English communication from staff and occasional concerns about sanitary conditions. There have also been mentions of tough cha siu and inconsistencies in pricing .