Planning
- Accepts reservations
- Dinner reservations recommended
oChef » Hakka – San Francisco
Hakka - San Francisco
Photo from Hakka
Hakka at a glance
San Francisco Outer Richmond
- 🥡 Chinese Restaurant
$$
Price per Person $31–$40
mentioned by 46 of the guests
#1167 out of 2403 places to eat in San Francisco
#89 Chinese Restaurant out of 276 in San Francisco
Good
7.5 out of 10
Food
Service
Ambience
Value
242
Reviews
75.2%
Satisfaction
Often praised
- Authentic cuisine
- Warm service
- Good portions
Frequently criticized
- Pricey dishes
- Billing issues
- Parking difficulty
The Chinese restaurant Hakka invites you to a casual dining experience in San Francisco’s Outer Richmond neighborhood. You’ll find a welcoming spot perfect for both lunch and dinner, offering convenient service options like dine-in, takeout, and delivery.
Whether you’re planning a family meal or a relaxed evening out, this accessible eatery ensures a comfortable visit for everyone.
Overview: Introducting Hakka
Hakka offers a culinary journey with many finding the dishes to be quite satisfying, featuring items like their notable pork belly and sticky rice. The establishment often provides a warm, family-owned atmosphere, contributing to a generally pleasant dining experience.
However, some guests have noted inconsistencies, particularly regarding the overall cost, with concerns about dishes being pricy or even unexpected extra charge. While the food generally receives praise, there are occasional remarks about flavor or portion adjustments.
Good
7.5
out of 10
242
Reviews
75.2%
Satisfaction
41
negative
19
neutral
182
positive
Overall, Hakka achieves a solid Restaurant Score of 7.5, indicating a generally positive experience for many diners. This is supported by a Customer Satisfaction rate of 75.2%, suggesting that a good majority of guests leave content.
These figures are drawn from 242 customer observations, with 182 positive remarks outweighing 41 negative ones, painting a picture of a well-regarded establishment. Digging deeper, the Food stands out with a strong score of (7.9), frequently praised for its quality and authenticity.
Service also performs well at (7.3), often described as attentive and friendly. However, the Ambience (6.6) is more of a mixed bag, while Value (4.8) appears to be a notable area for improvement, with some guests finding aspects of their meal to be on the pricier side.
What people like
- Delicious authentic food
- Friendly family service
- Generous food portions
What people don't like
- Value concerns
- Billing discrepancies
- Limited parking options
Hakka presents a compelling option for those seeking authentic cuisine and a welcoming atmosphere. With a strong Recommendation Score of 8, it’s clear that many find the experience worthwhile, especially for its flavorful dishes and attentive, family-oriented service.
However, be mindful of potential inconsistencies in pricing and occasional service hiccups, particularly concerning billing. If you prioritize genuine flavors and a friendly setting over a strictly budget-friendly outing, Hakka could be a rewarding choice.
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Verdict: Our expert take on Hakka
Food (7.9 out of 10)
mentioned by 96% of the guests
Diving into the food, its clear theres a lot to love here! With a solid score of 7.9 and a fantastic customer satisfaction of 82.3%, diners are generally thrilled. Many of the 130 positive comments praise the authentic Chinese food and delicious dishes, often highlighting generous portions and specific favorites like braised pork belly and sticky rice.
However, not every dish hits the mark for everyone. Out of 158 total opinions, 16 noted some downsides, with a few finding certain items salty or lacking flavor. There were also specific complaints about tough chicken and an odd, sandy sauce on occasion, suggesting some inconsistency in execution.
Food
158
Reviews
82%
Satisfaction
16
negative
12
neutral
130
positive
Rating distribution
What people like
- Authentic Chinese cuisine
- Delicious, generous portions
- Braised pork belly
What people don't like
- Inconsistent dish flavor
- Some dishes salty
- Occasional tough chicken
Often praised
- foodMy experience at this restaurant was largely positive, with delicious food, large portions, and good prices. The only minor hiccup was that the staff seemed a little put out because we arrived after lunch time, when the whole establishment was eating their meal communally.
- pork bellyMy mom really loves this restaurant, so she'll try to book it for us to have family dinners. They have great pork belly and the waiters are alarmingly friendly for it being a Chinese restaurant. All of their food is really good!
- Hakka foodGreat Hakka food
- braised pork bellyMy experience at this restaurant was marked by good food and very good service, despite the decor not being fancy. I enjoyed a variety of dishes, including sticky rice stuffed fried chicken, mapo tofu, braised pork belly, garlic green beans, salt n pepper pork, xo sauce fish n veg, salt egg fried pumpkin, and Westlake soup. The Preserved Vegetables with Pork Belly was particularly recommended.
- deliciousfamily owned friendly filling delicious
- dishesIf you haven't tried Hakka cuisine, it's really worth your visit. The dishes are savory. I can understand why the portions have gotten smaller during Covid, but I can't understand the gauging of a plate of sauteed big-bean-sprout at $24!
- generous portionsgenerous portions too :)
- portion sizesMy experience at this restaurant was fantastic! The food was good with great portion sizes for the money. I was impressed by the lot of food combinations that I’ve never heard of/had before, suggesting authentic Southern Chinese cuisine, possibly from Fujian Province.
- sticky riceI particularly enjoyed the pork belly, which was akin to Chinese bacon, and the mustard greens. The tofu house special was also a highlight, as was the sticky rice with shrimp and pork. Finally, the spare ribs were a delicious addition to the meal.
- Bitter Mellon with CatfishBitter Mellon with Catfish is one of the few items I’m familiar with
Frequently criticized
- foodThe food tasted like it was washed in the river
- saltyThe food photos on Yelp looked great, and since I was nearby, I wanted to try it out. The food was great, if a little salty. I ordered the Salted Pumpkin strips, which were SO GOOD, though indeed very salty.
- BBQ pork chowmeinThis is a BBQ pork chowmein and it costs $12. There is no flavor whatsoever.
- Chinese take-outBelow avg Chinese take-out. Soggy, greasy and tasteless.
- Kung Pao chickenThe place was not very busy as we arrived around 2 PM. While some dishes were OK, the Kung Pao chicken was not very good.
- bad foodjust bad food
- chickenCrazy cold chicken
- dishesportion size went down by 1/3
- flavorThere is no flavor whatsoever
- pork bellyThe chicken was tough and tasteless and it came with an odd, sandy sauce that had a bad flavor. The pork belly was ok, seasoned with chinese 5-spice, but was totally soft and served on a bed of something that seemed like scraps in sauce. We also had the house vermicelli and the green beans, which were both good.
If you're seeking authentic Chinese cuisine with generous portions and many delicious options, this place is definitely worth a try. Just be aware that a few dishes might be a bit salty or inconsistent, but the positives far outweigh the negatives.
Service (7.3 out of 10)
mentioned by 58% of the guests
When it comes to service, this spot generally hits the mark with a 7.3 score and a 75.6% customer satisfaction rate, both indicating a good experience. Based on 34 positive remarks, guests frequently praise the friendly service and attentive staff. Many appreciate the personal service from the family-owned establishment, noting how welcoming and efficient the team is, often delivering food hot and on time.
However, its not without its bumps. Out of 45 total comments, 11 point to areas needing improvement. Some diners have faced frustrating waiting time before being seated or for orders, including issues with DoorDash.
There were also mentions of servers pestering for tips and concerns about packaging for takeout' not holding up, leading to messy deliveries.
Service
45
Reviews
75%
Satisfaction
11
negative
0
neutral
34
positive
Rating distribution
What people like
- Friendly staff
- Attentive service
- Efficient service
What people don't like
- Long waiting times
- Pestering for tips
- Packaging issues
Often praised
- serviceI visited this restaurant on Christmas day as very few places were open. We ordered several dishes, and the service was good. The place was not very busy as we arrived around 2 PM.
- staffoverall came to us when we needed them, then stayed at a distance not crowding us
- family-ownedthis is a family-owned restaurant where the whole family is involved
- peopleThe people here are so friendly
- ServiceThe service was excellent
- boss ladyif you ask the boss lady she'll make it
- delightful and attentivethey are delightful and attentive
- family runyou can tell it’s family run
- food deliveryFood was delivered hot and at a timely pace
- food readyFood was ready when I arrived
Frequently criticized
- DoorDash ordersMy experience was very disappointing. I ordered 3 items and waited over an hour, only to find out that they were not taking DoorDash orders. Consequently, I never received any food.
- Englishstruggled to express our order in English
- busy signalheckuva lot of tries to get thru a busy signal
- cellophane packagingcellophane packaging just couldn't handled it
- kitchen staffKitchen staff wasn't wearing masks or gloves during the COVID-19 shelter in-place.
- packaging for takeoutI also got the house special tofu stuffed with pork, which was also really good. However, the packaging for takeout could be better. While the presentation was nice, the cellophane packaging couldn't handle the contents, resulting in gravy everywhere by the time I got home, even though I held it upright the whole way.
- serversWhile I understand inflation, I felt ripped off. To make matters worse, the servers pestered me for a higher tip.
- staffstaff was a little put out
- trustOn Sunday, I visited this restaurant and my bill was $59, which was the amount I expected. However, the person who handled my payment abused my trust by making an unauthorized extra charge of $9. This felt like an abuse to me.
- wait before being seatedmight need to wait before being seated
Overall, if youre looking for a place with genuinely friendly and attentive staff, youll likely have a good experience here. Just be prepared for potential waits during busy times, and perhaps consider dining in if takeout packaging is a concern.
Ambience (6.6 out of 10)
mentioned by 40% of the guests
When it comes to the vibe, this spot offers a mixed bag, landing an average score of 6.6 with customer satisfaction at a 50% mixed level, based on 26 opinions. Guests frequently praise the overall atmosphere, noting its cleanliness, fantastic outdoor dining options, and a warm, family-run feel. Many also appreciate that its well-suited for both small and large parties, making it a versatile choice.
However, there are a few things to consider. Parking can be a real headache, often described as limited or in a "weird place. " Some also mention the decor isnt fancy, and it can get quite crowded, especially on weekends.
So, while the atmosphere has its charms, be prepared for some practical challenges.
Ambience
26
Reviews
50%
Satisfaction
7
negative
6
neutral
13
positive
Rating distribution
What people like
- Clean restaurant
- Outdoor dining fantastic
- Warm family feel
What people don't like
- Limited parking
- Not fancy decor
- Crowded weekends
Often praised
- Ordering photoshas a lot of photos to help with ordering
- Restaurant cleanlinessThe restaurant is clean
- atmosphereThe atmosphere was also fantastic
- authentic restaurantI wanted an authentic restaurant and I got exactly what I wanted.
- dining inWe love it both for dining in
- family-run feelThe place has a warm, family-run feel
- hidden gemit turned out to be a hidden gem
- locationEasy location and can go down to the beach
- outdoor diningoutdoor dining is fantastic when the sun is really really warm
- pictures of the foodthey have blown-up pictures of the food they serve displayed
Frequently criticized
- ParkingAlthough the menu is primarily in Mandarin with limited English, the food is so delicious that you'll easily overlook this. Parking is limited, and I sometimes have to walk several blocks, but it's absolutely worth it.
- crowded weekendsAlthough the place is small, it's nice and the service is very personal. Be aware that it can get crowded on weekends.
- fancy placeNot a fancy place
- not fancy decorNot fancy decor
- parkinglimited parking due to its being around residential area
- peopleVery little people though
- weird placelocated in a weird place
If youre looking for a clean, authentic spot with a family feel and dont mind a potentially tricky parking situation, this place could be a hidden gem. Just be aware it might get crowded on weekends and isnt a fancy establishment. Its worth trying if you prioritize a genuine atmosphere over polished decor and easy parking.
Value (4.8 out of 10)
mentioned by 19% of the guests
Some diners found the value truly worth it, praising the reasonable prices and good prices for generous portions, especially highlighting the great lunch deals. With 5 positive remarks among 13 total comments, theres a sense that you can find good value here. While the overall score for value sits at an 4.8, indicating an average experience, customer satisfaction is a bit lower at 38.5%.
However, the value proposition isnt always clear. Many felt the price was too high for what was offered, with some calling specific dishes a rip off or pricy. Concerns also arose about the receipt not detailing prices and an unauthorized extra charge.
These 7 negative comments suggest that value can be a real sticking point for some.
Value
13
Reviews
38%
Satisfaction
7
negative
1
neutral
5
positive
Rating distribution
What people like
- Great lunch deals
- Reasonable prices
- Good portions
What people don't like
- Overpriced dishes
- Hidden charges
- Unclear pricing
Often praised
- pricesSo much good food at relatively inexpensive prices
- good pricesMy experience at this restaurant was largely positive, with delicious food, large portions, and good prices. The only minor hiccup was that the staff seemed a little put out because we arrived after lunch time, when the whole establishment was eating their meal communally.
- lunch dealsGreat deals at lunch btw.
- worth itit’s worth it
Frequently criticized
- priceThe service was also impressively quick. However, it did feel a little bit pricy for what was offered.
- dish of vegetable$24 was correct for a dish of vegetable...what a rip off!!
- extra chargemade an extra charge of 9 dollars without my authorization
- plate of sauteed big-bean-sproutgauging of a plate of sauteed big-bean-sprout at $24!!!
- receiptreceipt didn’t list out the items’ price
If youre looking for good lunch deals and reasonable prices, you might find some value here. However, be cautious about the overall cost, especially for certain dishes, and always double-check your receipt for unexpected charges. Its a mixed bag, so go in with your eyes open.
How are the prices at Hakka?
You’re looking at roughly 31 per person – reported by 46 diners. That puts it in the $31–$40 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While 31 is the average, it’s interesting to see that most guests actually spend a bit less, with the largest group falling into the $21–$30 range. There are also some higher-end options, so prices are quite spread out, offering something for different budgets.
Here’s a quick look at what guests spend per person, based on the latest 46 reviews.
Comparing the value for money at this restaurant against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Chinese Restaurant in San Francisco, especially with the variety of price points available. It offers good value for a mid-range experience.
Customer Reviews: what people think about Hakka
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Authentic Flavors, Must-Try Off-Menu Gem
My experience at this restaurant was fantastic, especially with their braised pork belly with mustard greens, which tasted just like my momma makes it. I also consistently order the salted egg yolk fish with pumpkin slices. While not on the menu, the boss lady will happily make it if you ask.
If you're a fan of salted egg yolk, this dish is an absolute must-try here.
- braised pork belly10
- salted egg yolk fish10
- boss lady9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Authentic Hakka Food at Reasonable Prices
My experience at this older restaurant, likely over 20 years old, was positive. The establishment is well maintained, and the patrons were predominantly older Chinese individuals, many of whom appeared to be frequent visitors. I enjoyed tasty traditional Hakka food, described as "old school, " at very reasonable prices.
The food quality was excellent, rated a 5, and the service was also good, rated a 4. The atmosphere was rated a 4. There was no wait time, and I was dining alone.
- restaurant8
- patrons6
- Hakka food10
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Generous Portions, Photo Menus
The restaurant was very good. If you don't speak English or Chinese, all the dishes are displayed in photos. Be aware of the enormous quantities!
Take 3 dishes for 5 people 😋. You can also take leftovers home.
- enormous quantities9
- photo menus8
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Charming Spot for Authentic Hakka Food
This is a nice little spot in the outer Richmond for Chinese/Hakka food. It's greatly suited for small and large parties sharing family-style. The food here reminded me of childhood meals I would have with my family.
I got the stirred noodles which had a lot of wok hay in the dish, meaning it was wok fried to perfection. We also got the fried tofu and fish fillet casserole, which is always a main staple. I love the mushrooms inside.
However, I did find it a bit salty. Overall, I love this place and would love to come back.
- stirred noodles10
- fried tofu and fish fillet casserole8
- small and large parties9
- salty4
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
9
Favorite Dish and Great Lunch Deals!
I would highly recommend this place because they have my favorite dish. I visited during lunch time and noticed they have great deals. You must try the fried Pumpkin salty egg; it's truly the reason why I love this place.
- fried Pumpkin salty egg10
- lunch deals8
What Hakka offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Beer
- Alcohol
Dining options
- Dinner
- Seating
- Lunch
- Table service
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
Atmosphere
- Casual
FAQs
What dining options and reservation services does Hakka Restaurant offer?
At Hakka Restaurant, you can enjoy lunch or dinner with comfortable seating and table service. For your convenience, the restaurant accepts reservations, and dinner reservations are recommended to secure your spot.
Is Hakka Restaurant accessible and suitable for families with children?
Yes, Hakka Restaurant is designed to be accessible with a wheelchair accessible entrance and seating. It’s also good for kids, providing high chairs to ensure a comfortable dining experience for your little ones.
How does Hakka score across different aspects?
Hakka holds a Restaurant Score of 7.5. Its Food (7.9) and Service (7.3) are highly regarded, while Ambience (6.6) is considered average, and Value (4.8) is noted as a weaker point.
What are the standout dishes at Hakka?
Guests frequently commend Hakka for its authentic and delicious cuisine, with specific mentions of their pork belly and sticky rice. Many also appreciate the generous portions served.
What should I know about Hakka's pricing and service?
While some find good prices and lunch deals, the Value (4.8) can be inconsistent, with some finding it pricy or encountering unexpected charges. The Service (7.3) is generally friendly and attentive, often described as family-run.