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oChef » Do Eat – San Francisco
Do Eat - San Francisco
Photo from Do Eat
Do Eat at a glance
San Francisco Excelsior
- 🥡 Chinese Restaurant
$$
Price per Person $21–$30
mentioned by 33 of the guests
#1309 out of 2403 places to eat in San Francisco
#95 Chinese Restaurant out of 276 in San Francisco
Good
7.4 out of 10
Food
Service
Ambience
Value
212
Reviews
74.1%
Satisfaction
Often praised
- Generous portions
- Friendly service
- Fair pricing
Frequently criticized
- Poor hygiene
- Inconsistent dishes
- Billing issues
The restaurant Do Eat, a Chinese restaurant in San Francisco’s vibrant Excelsior neighborhood, invites you to a delightful culinary journey. You’ll find a casual atmosphere perfect for enjoying their popular all-you-can-eat offerings.
Whether you’re looking for a quick bite or a full dinner, this spot has you covered. It’s a great choice for families too, making it good for kids.
Overview: Introducting Do Eat
Do Eat offers a largely positive dining experience, particularly shining with its flavorful food and attentive service. Many appreciate the generous portions and the genuinely friendly staff who make visits pleasant.
It’s a place where the culinary offerings often leave a good impression. However, some aspects could use attention.
There are occasional concerns regarding the restaurant’s cleanliness and some inconsistencies in food preparation, such as items being salty or not as fresh. While the overall experience is good, these areas present opportunities for improvement.
Good
7.4
out of 10
212
Reviews
74.1%
Satisfaction
46
negative
9
neutral
157
positive
Do Eat generally performs well, earning a solid restaurant score of 7.4. This is supported by a good customer satisfaction rate of 74.1%, indicating that most diners leave content.
The positive feedback, totaling 157 remarks against 46 negative ones from 212 customer observations, largely centers on the impressive Service (8.3) and the appealing Food (7.6). While Food and Service stand out, other areas are more moderate.
The Value (6) is considered average, suggesting that while prices are generally fair, they don’t always exceed expectations. The Ambience (4.4) is where Do Eat faces its biggest challenge, often described as needing improvement in terms of upkeep and comfort, which is reflected in its lower score.
What people like
- Delicious, generous portions
- Friendly, helpful service
- Reasonable pricing
What people don't like
- Questionable hygiene
- Inconsistent food quality
- Payment discrepancies
Do Eat presents a compelling option for those prioritizing tasty food and excellent service. With a recommendation score of 7.3, it’s a place worth considering, especially if you appreciate generous portions and a welcoming staff.
It generally delivers a satisfying meal experience. However, be mindful of the less polished ambiance and occasional inconsistencies in food or billing.
If you can overlook these minor drawbacks, Do Eat offers solid value. It’s a good choice for a casual, no-frills meal where the food and people shine.
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Verdict: Our expert take on Do Eat
Food (7.6 out of 10)
mentioned by 96% of the guests
When it comes to the food here, youre generally in for a treat! The overall sentiment is quite positive, with a good score of 7.6 and customer satisfaction sitting at a respectable 75.9%. Based on 141 opinions, with 107 positive remarks compared to 27 negative ones, many rave about the delicious roast duck, crispy pork, and the fantastic flavor found in their large portions.
It seems like a go-to for tasty Chinese BBQ. However, not every dish hits the mark perfectly. Some diners have encountered issues like old food, dry chicken, or found certain items a bit salty.
There were also a few mentions of suspicious veggies and inconsistencies in dishes like Mongolian beef. ' While these are fewer in number, they suggest that not everything on the menu is consistently excellent.
Food
141
Reviews
75%
Satisfaction
27
negative
7
neutral
107
positive
Rating distribution
What people like
- Delicious roast meats
- Generous portions
- Fantastic flavor
What people don't like
- Inconsistent freshness
- Dry chicken/meat
- Salty dishes
Often praised
- foodMy experience at this restaurant was largely positive, with friendly staff and delicious food. The prices were also decent.
- crispy porkMy experience with this restaurant was through delivery, and I found the food to be both great and affordable. I ordered the roast duck and crispy pork over rice, which I would highly recommend. The green sauce was amazing, although ordering it on the side was a bit pricey.
- portionsI order the duck + crispy pork rice and crispy pork and rice entrees. They are always very generous with portions and flavors are consistently amazing. It is a wonderful value for the price.
- roasted duckThe roasted duck and pork are pretty good.
- duckhad the duck. Definitely ask for the duck spicy
- roast duckMy experience at the restaurant was very positive. I enjoyed the delicious crispy pork and the flavorful tender roast duck. The environment was laid-back, and the employees were super friendly.
- BBQ porkDo Eat's version pays homage to this dish with soft BBQ pork
- food qualityMy experience at this restaurant was exceptional. The service is excellent, and the food is the best quality I have ever eaten. Among all the restaurants in San Francisco, there are only a few that I trust the most.
- ricea bed of rice and BBQ pork au jus poured over the rice.
- roast porkHello roast pork! Wow! Tender, sweet, juicy and the skin was so crispy!
Frequently criticized
- foodthey used to have really good food here, but something changed
- BBQ Pork Char SiuBBQ Pork Char Siu was too dry
- Braised PorkBraised Pork was not fresh. You know it had been sitting in the fridge for a few days
- Crispy Pork w/Mushrooms on ricemixture with fresh and old pork
- Mixed Vegetablesso called “Mixed Vegetables” was just lettuce (with some old lettuce)
- Mongolian beefnon spicy Mongolian beef and it is super spicy
- bbq pork ribi got NO bbq pork rib.
- bbq pork rib w/ duck chow meinI ordered a bbq pork rib w/ duck chow mein, and i got NO bbq pork rib.
- beansit came with a few weird mushroom and beans.
- certain itemsThe staff were very friendly and quick to offer small tastes of their items. For my taste, certain items were a bit salty. Overall, I will be back.
If you're in the mood for classic Chinese BBQ, especially the roast duck and crispy pork, this place is definitely worth a try for its generous portions and great flavor. Just be aware that some experiences mention inconsistencies in freshness or dryness, so perhaps stick to their highly praised specialties.
Service (8.3 out of 10)
mentioned by 66% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 8.3 and customer satisfaction at a high 89.5%, its clear that most diners have a great experience. Many of the 34 positive comments out of 38 total remarks highlight the "friendly staff, " the charm of a "family run establishment, " and even a "bubbly phone voice, " all contributing to "great customer service.
" Guests often praise the owners and staff for being super kind, quick to offer tastes, and even writing thoughtful notes. However, its not entirely without a few bumps. The 4 negative observations point to some concerns, particularly around dishonesty related to payment methods.
There were also mentions of staff not wearing a face mask properly and unfulfilled promises to refund my money. While these are few, they are significant issues that potential visitors should be aware of.
Service
38
Reviews
89%
Satisfaction
4
negative
0
neutral
34
positive
Rating distribution
What people like
- Friendly staff
- Family-run establishment
- Great customer service
What people don't like
- Payment issues
- Dishonesty concerns
- Improper mask use
Often praised
- serviceservice was equally impressive
- familythe family that runs it, or at least the young woman who helped me, is super nice and friendly
- staffthe staff was very nice
- ownersThe owners Boris and Leo are very friendly and polite
- DeliveryGotten delivery 5 times
- DoorDash serviceLove DoorDash service
- Friendly serviceFriendly service
- bubbly phone voicebubbly phone voice of the staff
- customer serviceGreat customer service, kind and caring people.
- deliveryDelivery was crazy fast too, food was still warm.
Frequently criticized
- dishonestyBe careful about dishonesty when you pay with card
- face maskwoman wearing glasses just wore a face mask, which just covered her mouth instead of the nose
- paymentasked me to pay credit card instead of paying cash this time.
- refund my moneyshe said she would refund my money never happened
Overall, you can expect a warm welcome and attentive service here, making it a good choice if friendly interactions are high on your list. Just be mindful of payment methods and ensure any concerns are addressed clearly, as a few past issues have cropped up.
Ambience (4.4 out of 10)
mentioned by 23% of the guests
The ambience here has some nice touches, with customers noting a quality place and a cozy and comfortable atmosphere that feels like a laid-back environment. Despite some issues, a few even found it clean. With 4 positive remarks, it's clear some appreciate the vibe, contributing to an average score of 4.4.
However, the overall customer satisfaction sits at a poor 30.8%, largely due to significant concerns. Many of the 7 negative comments highlight issues with cleanliness, hygiene, and restaurant cleanliness, with specific mentions of a wet floor and garbage everywhere. There were also remarks about limited seating.
Ambience
13
Reviews
30%
Satisfaction
7
negative
2
neutral
4
positive
Rating distribution
What people like
- Cozy atmosphere
- Laid-back environment
What people don't like
- Questionable hygiene
- Limited seating
- Wet floors
Often praised
- atmosphereThe atmosphere was very cozy and comfortable.
- cleanbut clean
- environmentlaid-back environment
- quality placei can tell this is a quality place
Frequently criticized
- cleanlinessIt's open a little later than some, which is a plus. However, I think they need to clean it. It just needs to be a smudge better in terms of cleanliness.
- disrespect to cultureMy experience at this restaurant was awful. The food made me sick, and I felt it was a disrespect to the culture. I eat Chinese food weekly and actively seek out great places, but this establishment took my money.
- garbagecan see garbage everywhere inside the counter
- hygienethe hygiene at this place is very questionable.
- restaurant cleanlinessThe establishment was very dirty.
- seatingthere isn’t much seating
- wet floorthe floor is totally wet
If you prioritize a cozy atmosphere and a laid-back environment, you might find some appeal here. However, be prepared for potential issues with cleanliness and limited seating, as these are significant concerns for many. It's a mixed bag, so manage your expectations regarding the physical space.
Value (6 out of 10)
mentioned by 36% of the guests
When it comes to value, this spot presents a bit of a mixed bag, earning an average score of 6. Many guests appreciate the affordable prices and reasonable pricing, often finding great value for the price. With 12 positive remarks out of 20, folks frequently praise the generous portions for what you pay.
However, the 60% customer satisfaction suggests there's still room for improvement. Some diners have encountered issues with the price being higher than expected, mentioning unexpected surcharges or billing discrepancies. These 8 negative comments highlight concerns about feeling like it was a waste of money.
Value
20
Reviews
60%
Satisfaction
8
negative
0
neutral
12
positive
Rating distribution
What people like
- Generous portions
- Reasonable prices
- Good value
What people don't like
- Unexpected charges
- Inconsistent pricing
- Billing issues
Often praised
- pricethe price is reasonable
- pricesThe prices are also exceptionally reasonable.
- affordabilityfood was great and affordable
- affordableand affordable!
- cheapSuper cheap
- decent priceThe food was great, and the people were the nicest. I was impressed by the generous portion sizes, as there was a lot of food served at a decent price. I highly recommend the Roast Duck.
- inexpensiveI love this family-run spot! It's relatively inexpensive for large portions. I always get the Mongolian beef over fried rice, which is made to order and they pack the to-go container generously.
- reasonably pricedit’s very reasonably priced
- valueFantastic flavor with fantastic value.
- value for the priceThey are always very generous with portions and flavors are consistently amazing. It is a wonderful value for the price. The scallion pancake is decent too!
Frequently criticized
- priceespecially for the price you charge
- billingDo Eat charged me $30 and not $25
- green saucea bit pricey to order on the side
- pricesThey charge people different prices on the same food.
- surchargeThere is surcharge on my transaction when I checked my bank statement.
- took my moneythis place took my money
- waste of moneyWhat a waste of money
If you're looking for generous portions at what can often be a reasonable price, this place might be worth a try. Just be sure to double-check your bill, as some guests have reported unexpected charges.
How are the prices at Do Eat?
You’re looking at roughly 21 per person – reported by 33 diners. That puts it in the $21–$30 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 21, a good chunk of diners (20 out of 33) actually spent a bit less, in the $11–$20 range. This suggests a nice mix, offering options that are quite budget-friendly alongside some that push into the mid-range.
Here’s a quick look at what guests spend per person, based on the latest 33 reviews.
Comparing value for money at this restaurant against similar spots in San Francisco.
Overall, we think the pricing feels pretty fair for a Chinese restaurant in San Francisco, especially with the variety of price points available.
Customer Reviews: what people think about Do Eat
Visit Type
- Delivery
Service Type
- Delivery
10
Phenomenal Food and Service!
My experience at this restaurant was absolutely phenomenal. The food was outstanding, and the service was equally impressive. The owners are super kind.
I highly recommend coming in for a scrumptious plate of roast meats on rice, or ordering via DoorDash & UberEats! It was a 10/10 experience. ⭐️⭐️⭐️⭐️⭐️
- food10
- service10
- owners9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Excellent Food and Service!
My experience at this restaurant was exceptional. The service is excellent, and the food is the best quality I have ever eaten. Among all the restaurants in San Francisco, there are only a few that I trust the most.
- service10
- food quality10
- trust9
Price per Person
- $91–$100
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Disappointing Food Quality and Value
My experience at this restaurant was largely disappointing due to the poor quality of the food. The so-called “Mixed Vegetables” were primarily old lettuce with a single broccoli floret and a stray red onion skin. It felt deceptive to label it as mixed vegetables.
The Braised Pork was not fresh; it was hard and chewy, indicating it had been refrigerated for days, and the soy sauce flavor was overpowering. The Spring Rolls were very mediocre. I was particularly disappointed with the $26.
99 Crispy Pork w/Mushrooms on rice, which contained a mixture of fresh and old pork. I strongly advise the establishment to stop serving old food, especially given the prices charged.
- Spring Rolls5
- Mixed Vegetables2
- Braised Pork3
- soy sauce3
Visit Type
- Food Exploration
Service Type
- Takeout
Meal Type
- Dinner
1
Awful experience, disrespect to culture
My experience at this restaurant was awful. The food made me sick, and I felt it was a disrespect to the culture. I eat Chinese food weekly and actively seek out great places, but this establishment took my money.
The staff member promised a refund, but it never happened. 😡🤬🤢🤮
- food1
- disrespect to culture1
- took my money1
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Noise Level
- Quiet
9
Delicious Duck and Chicken!
My experience at this restaurant was fantastic! I had the leanest and tastiest roast duck and roast chicken I've ever encountered. When duck is prepared well, it offers the best of both worlds: a little rendered fat in the skin and tender, lean meat.
This place truly excels at it. The service was friendly, and I'm eager to return for a more in-depth review!
- roast duck10
- roast chicken10
- lean tender meat10
What Do Eat offers
Accessibility
- Wheelchair accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- All you can eat
- Small plates
- Quick bite
Dining options
- Dinner
- Lunch
- Catering
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually somewhat difficult to find a space
- Paid street parking
Atmosphere
- Casual
FAQs
Can you make a reservation at Do Eat Restaurant?
Yes, Do Eat Restaurant accepts reservations, making it easy to plan your visit for lunch or dinner. You can also consider their catering services for your special events.
What are the parking and accessibility options at Do Eat Restaurant?
Do Eat Restaurant offers a wheelchair accessible entrance for your convenience. Parking can be somewhat difficult to find, with paid street parking usually available in the Excelsior neighborhood.
How does Do Eat generally perform according to customer feedback?
Do Eat holds a solid restaurant score of 7.4 and a customer satisfaction rate of 74.1%. Its strengths lie in Service (8.3) and Food (7.6), while Value (6) is average, and Ambience (4.4) is an area for improvement.
What do customers particularly enjoy about Do Eat?
Customers frequently praise the delicious and generous portions of food, especially items like crispy pork and roast duck. The friendly staff and excellent customer service also receive high marks, contributing to a pleasant dining experience.
Are there any common concerns or areas for improvement at Do Eat?
Some customers have noted issues with the restaurant’s cleanliness and hygiene. There are also occasional reports of inconsistent food quality, such as dry or old ingredients, and some concerns regarding billing accuracy or surcharges.