Highlights
- Great tea selection
oChef » Quickly – San Francisco
Quickly - San Francisco
Photo from Quickly
Quickly at a glance
San Francisco Stonestown
- 🍜 Taiwanese Restaurant
$
Price per Person $1–$10
mentioned by 10 of the guests
#2364 out of 2403 places to eat in San Francisco
#14 Taiwanese Restaurant out of 14 in San Francisco
Average
4.2 out of 10
Food
Service
Ambience
Value
139
Reviews
33.8%
Satisfaction
Often praised
- Boba drinks
- Quick service
- Popcorn chicken
Frequently criticized
- Poor hygiene
- Rude staff
- High cost
The restaurant Quickly in San Francisco’s vibrant Stonestown neighborhood invites you to explore authentic Taiwanese cuisine. You’ll discover a culinary haven, especially with their great tea selection that perfectly complements any meal.
This spot is a must-visit for anyone craving a taste of Taiwan, offering a delightful experience right in the heart of the city.
Overview: Introducting Quickly
Quickly offers a mixed experience, with many patrons appreciating their signature boba and savory popcorn chicken. Orders often come out quickly, which is a definite plus for those on the go.
However, the overall impression is often tempered by other aspects. Diners have frequently noted concerns regarding the general cleanliness of the establishment and the inconsistent customer service, which can sometimes be less than welcoming.
These issues often overshadow the positive aspects of the menu.
Average
4.2
out of 10
139
Reviews
33.8%
Satisfaction
80
negative
12
neutral
47
positive
The overall assessment for Quickly lands at a 4.2, placing it in the average category, though customer sentiment paints a more challenging picture. With a Customer Satisfaction rate of just 33.8%, it’s clear that many visitors leave feeling quite disappointed.
This notable divergence suggests that while some elements might be acceptable, the complete experience often falls short for a significant portion of guests. Looking closer, the Food (6.1) is the strongest point, often praised for its drinks and snacks.
However, other areas significantly pull down the average. Ambience (3.4) struggles with cleanliness concerns, and Service (2.9) receives particularly low marks due to frequent reports of rudeness and long waits.
The perceived Value (2) also ranks poorly, with many finding prices too high. These insights are drawn from 139 customer comments, with 47 positive remarks contrasted by 80 negative ones.
What people like
- Good boba drinks
- Quick order fulfillment
- Tasty popcorn chicken
What people don't like
- Poor cleanliness
- Rude customer service
- High prices
If you’re primarily seeking a quick fix for boba or popcorn chicken and are willing to overlook some operational shortcomings, Quickly might serve its purpose. However, with a Recommendation Score of 4.4, it’s clear that the overall experience often leaves much to be desired for many patrons.
For those prioritizing a clean environment and consistently pleasant interactions, you might find this establishment disappointing. It’s a place that could be worth a try if your expectations are managed, but be prepared for potential issues beyond the menu items.
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Verdict: Our expert take on Quickly
Food (6.1 out of 10)
mentioned by 71% of the guests
When it comes to the food, it's a bit of a mixed bag, with a score of 6.1 putting it squarely in the average range, and customer satisfaction sitting at a mixed 57.4%. Based on 31 positive remarks out of 54 total, many folks absolutely rave about the boba and bubble tea, often praising specific options like Lychee Milk Tea and Mango Popping Boba. The cheese sticks, popcorn chicken, and spam musubi also get high marks for being tasty and satisfying.
However, with 17 negative remarks, there are some clear bumps in the road. Customers have pointed out issues with powdered milk tea, burnt items like the salt and pepper chicken, and a general lack of quality in some milk tea flavors. Finding hair in food or receiving tiny portions for waffles are also significant concerns that pop up.
Food
54
Reviews
57%
Satisfaction
17
negative
6
neutral
31
positive
Rating distribution
What people like
- Great boba and bubble tea
- Delicious cheese sticks
- Tasty popcorn chicken
What people don't like
- Inconsistent milk tea
- Burnt food items
- Hygiene issues
Often praised
- foodThis was a very unpleasant interaction. Other than that, the food was good.
- bobaLove the boba, Quickly always delivers in that aspect
- popcorn chickenThe only thing good that I like that quickly is popcorn chicken.
- drinksMy experience at Quickly's was a mix of enjoyment and bewilderment. I absolutely love their cheese sticks, and the drinks are decent. However, I'm quite puzzled by the purpose of the free duck toys.
- snackssnacks are affordable and filling
- Lychee Milk TeaMy most favorite boba tea I got from here
- Mango Popping BobaThey offer a great arrangement of toppings and a wide selection of drinks to choose from. My favorite boba tea was the Lychee Milk Tea with Mango Popping Boba. While the drinks are very good, the place definitely needs more lights and a bit more cleaning up.
- arrangement of toppingsThey have a great arrangement of toppings
- boba drinkstheir boba drinks are on point good
- bubble teaThe bubble tea is great though
Frequently criticized
- milk teathe milk tea, it tasted so bad as the worst milk tea that I have ever experienced
- Bobathe Boba seemed a bit soft and not chewy
- another flavorWhen I mentioned this, they claimed it was the flavor. We then asked them to make another flavor, but it was just as burnt. The food quality was unacceptable.
- avocado smoothietasteless water down avocado smoothie
- curly frieswaited a whole 20 minutes for them
- hair in foodhair in my food, which was frankly gross
- large bobaout of large boba more than half my visits
- matcha moffle wafflecompletely burned it and it smelled like charcoal
- mochi waffleThey made only half of the whole piece.
- old West Portal locationwasn't as good as the old West Portal one
If youre craving boba, bubble tea, or classic snacks like cheese sticks and popcorn chicken, youll likely find something to enjoy here. Just be aware that other menu items, particularly some milk teas and fried foods, might be a bit of a gamble in terms of quality and consistency.
Service (2.9 out of 10)
mentioned by 79% of the guests
While the overall sentiment for service is quite low, with a score of just 2.9 and customer satisfaction at a mere 18.6%, it's not all bad news. Based on 13 positive remarks, some customers did experience quick service, found the workers competent and nice, and appreciated the convenience of kiosk ordering with a notification system. However, the overwhelming majority of 53 negative opinions out of 70 total paint a different picture.
Many customers reported rude staff and a complete lack of customer service, often leading to long waits and incorrect orders. It seems staff attitude is a major concern.
Service
70
Reviews
18%
Satisfaction
53
negative
4
neutral
13
positive
Rating distribution
What people like
- Quick service
- Competent staff
- Kiosk ordering convenient
What people don't like
- Rude staff attitude
- Long waiting times
- Poor customer service
Often praised
- competentI recommend driving a little bit farther if you are coming from the north side of the city. They seem to be more competent than the ones on Taravel.
- correct itvery willing to correct it without complaint
- kiosk orderingsuper convenient to order on kiosk
- nicePeople are nice
- notification systemit notifies you when it’s ready
- orderMy order comes out quick and fresh
- pretty quickthey're pretty quick
- quickIt's quick and nice.
- reasonable amount of timecame out in a reasonable amount of time.
- serviceThe service and staffs here are welcoming
Frequently criticized
- customer serviceIf you value kindness, respect, customer service, and overall decency, this Quickly will quickly disappoint you. I understand everyone has bad days, but there's no excuse for manifesting that behavior towards customers.
- waiting timeMy kid waiting for 20mins there and he can't get his order
- serviceMy experience at this restaurant was extremely negative due to the terrible service. While deciding what to order with friends, standing about ten feet from the counter, a staff member rudely told us to "move if you're not ordering because your blocking the line.
- orderWhile the food was good, the service was quite disappointing. The worker called out the wrong number for my order, and even after I confirmed it, they later yelled and humiliated me for not listening to the order call. This was a very unpleasant interaction.
- staff memberWhen it was our turn to order, the same staff member said, "speak up I can't hear you. " After I apologized and spoke louder, she put her hand in front of my face and stated, "your talking too fast. " She refused to even look at the order I showed her on my phone, despite her apparent difficulty hearing me.
- staffhad to ask the staff several time
- workersThe two workers started yelling at us
- behavior towards customersthere shouldn’t be any reason for you to show to work and manifest that behavior towards customers.
- commentsMy experience at this restaurant was marred by horrible customer service. The young lady working was very rude and completely ignored my comments. While the food received a score of 3 out of 5, the service was a significant letdown.
- disrespectI never experienced this rudeness and disrespect.
Given the overwhelmingly negative feedback on service, you might want to manage your expectations. While some find it quick, be prepared for potential rude staff and long waits if customer service is important to you.
Ambience (3.4 out of 10)
mentioned by 24% of the guests
Alright, lets talk about the vibe! While there were a few bright spots, some folks genuinely enjoyed the cultural feel, specifically appreciating the deep Asian culture and finding it a fun place to hang out, even noting it was enjoyable to see children around. These positive observations came from 3 comments.
However, the overall atmosphere really struggled, reflected in a low score of just 3.4. With customer satisfaction at a poor 23.1%, its clear there's significant room for improvement. Out of 13 total comments, 8 highlighted serious concerns about cleanliness and hygiene, with specific complaints about filthy waffle makers and a strong call for more lights and general cleaning up.
Ambience
13
Reviews
23%
Satisfaction
8
negative
2
neutral
3
positive
Rating distribution
What people like
- Cultural feel
- Good hangout spot
What people don't like
- Poor cleanliness
- Lack of hygiene
- Needs more lights
Often praised
- Asian culturevery cultural, deep in Asian culture!
- atmosphereit was fun to see the children
- place to hang outIt's a good place to hang out
Frequently criticized
- atmosphereThe atmosphere also received a low score
- cleaning upa bit more cleaning up
- cleanlinessunclean, they don’t even wash their hands
- disgusting placeThe most disgusting place ever!!!
- hygienepractice good hygiene
- more lightsthe place definitely needs more lights
- storeclean up your store
- waffle makerswaffle makers are so filthy, so dirty
If you're prioritizing a sparkling clean and well-lit environment, this spot might disappoint. While it offers a unique cultural vibe for some, the significant issues with cleanliness and overall atmosphere are hard to overlook right now.
Value (2 out of 10)
mentioned by 5% of the guests
When it comes to value, it seems theres not much to cheer about here. Based on 2 total comments, there were no positive remarks concerning the pricing. In fact, the overall score for value sits at a rather poor 2, with customer satisfaction also hitting a low of 0%.
This clearly indicates a significant area for improvement. Customers frequently used terms like price and pricey to describe their experience. Many felt it was a rip-off, noting that it was kinda pricey compared to the other quickly.
It appears the general consensus is that the cost doesnt quite align with the perceived worth, leaving many feeling that the value proposition needs a serious reevaluation.
Value
2
Reviews
0%
Satisfaction
2
negative
0
neutral
0
positive
Rating distribution
What people like
What people don't like
- High prices
- Poor value
Often praised
No positive aspects so far.
Frequently criticized
- pricefor $8.74. what a rip off place
- priceykinda pricey compared to the other quickly
If youre looking for good value, this might not be your first choice. The pricing seems to be a major sticking point for many, suggesting you might feel youre paying too much for what you get. Be prepared for potentially higher costs compared to similar establishments.
How are the prices at Quickly?
Expect to pay about 8 per person, based on 10 reviews. That places it firmly in the $1–$10 category. For a Taiwanese Restaurant in San Francisco, that’s very budget-friendly!
The pricing clearly clusters at the lower end, with most guests spending in the $1–$10 range, and a few opting for slightly higher options up to 20 $.
This chart shows what people usually spend per person, using the 10 most recent reviews.
See how this restaurant’s value compares to similar spots in San Francisco.
Overall, we think the pricing is incredibly fair for a Taiwanese Restaurant, offering great value in San Francisco.
Customer Reviews: what people think about Quickly
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Quickly: Great Boba and Snacks!
My experience at Quickly has been consistently positive, as I've visited many times since they opened. Having this place in a mall is a definite plus, not only for their boba but also for the variety of snacks they offer. Unlike many boba shops today that focus solely on drinks, Quickly has been a pioneer since day one, providing both drinks and snacks to satisfy everyone's cravings.
The service and staff are incredibly welcoming, well-trained, and understanding. Their menu boasts a wide array of drinks, including milk tea, slushies, and specialty options. Additionally, they serve their famous popcorn chicken, other fried items, and rice bowls.
You can conveniently order via kiosks or at the counter. It's a significant advantage that everything is made from scratch, making any wait time worthwhile due to my high patience. My orders always come out quick and fresh.
I highly recommend Quickly to all boba enthusiasts, especially if you're short on time or just looking for a quick bite. I'm eager to return and explore their other delicious offerings.
- boba9
- snacks9
- service10
Visit Type
- Quick Meal
2
Disappointing Smoothie and Poor Service
My experience at this restaurant was disappointing. I ordered an avocado smoothie for $8. 74, which was tasteless and watered down, resembling a Slurpee or Icee.
I felt it was a rip-off. The staff was also unfriendly, and there was a general lack of quality. I would advise others to stay away from this store.
- avocado smoothie2
- staff2
- quality2
Visit Type
- Quick Meal
Service Type
- Dine-in
1
Horrible service and hygiene concerns
My experience at this restaurant was horrible due to the rude service. Additionally, the establishment was unclean, with staff not washing their hands or practicing good hygiene.
- service1
- cleanliness1
- hygiene1
Visit Type
- Quick Meal
2
Tiny Waffle, Rude Service
My experience at this restaurant was disappointing. I received the tiniest waffle I've ever had from Quickly. To make matters worse, the staff were rude and refused to acknowledge the issue.
- tiniest waffle2
- rude staff1
Visit Type
- Delivery
Service Type
- Takeout
1
No customer service, won't return
This was my first time ordering from this place. I experienced no customer service whatsoever. It's 2025, and there has been no improvement on the service.
I will not be going back.
- customer service1
- service improvement1
What Quickly offers
Accessibility
- Wheelchair accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Paid street parking
FAQs
What service options are available at Quickly?
At Quickly, you have the convenience of choosing between dine-in, takeout, or delivery services. Whether you prefer to enjoy your meal on-site or from the comfort of your home, they’ve got you covered.
Is Quickly accessible and what are the parking options?
Yes, Quickly features a wheelchair-accessible entrance, ensuring ease of access for all guests. For parking, you’ll find paid street parking available nearby for your convenience.
What is the overall standing of Quickly, and what are its strongest and weakest points?
Quickly holds an overall score of 4.2, indicating an average experience. Its strongest area is Food (6.1), particularly boba and snacks. However, it struggles significantly with Ambience (3.4), Service (2.9), and Value (2), which are frequently cited as areas needing improvement.
Are there any common concerns about the restaurant's environment?
Yes, many customers have expressed significant concerns regarding the cleanliness and hygiene of the establishment, mentioning issues like dirty waffle makers and a general need for more lights and tidiness.
How is the customer service at Quickly?
Customer service at Quickly receives frequent negative feedback, with reports of rude staff, long waiting times, and unhelpful interactions, despite some positive mentions of quick order fulfillment and convenient kiosk ordering.