Highlights
- Great tea selection
oChef » TEAZO – San Francisco
TEAZO - San Francisco
Photo from TEAZO
TEAZO at a glance
San Francisco Sunset District
- 🍜 Taiwanese Restaurant
$
Price per Person $1–$10
mentioned by 20 of the guests
#2100 out of 2403 places to eat in San Francisco
#7 Taiwanese Restaurant out of 14 in San Francisco
Good
6.2 out of 10
Food
Service
Ambience
Value
236
Reviews
58.9%
Satisfaction
Often praised
- Delicious Drinks
- Clean Ambience
- Customizable Orders
Frequently criticized
- Slow Service
- Messy Counter
- Poor Value
The restaurant TEAZO invites you to discover authentic Taiwanese flavors right in the heart of San Francisco’s vibrant Sunset District. You’ll find a welcoming spot where the culinary traditions of Taiwan come alive.
What truly sets this place apart is its great tea selection, offering you a perfect complement to your meal or a delightful beverage on its own. Whether you’re craving classic dishes or simply looking for a refreshing drink, this Taiwanese restaurant promises a memorable experience.
Overview: Introducting TEAZO
TEAZO offers a generally pleasant experience, particularly for those seeking a well-crafted beverage. Many appreciate the aesthetic and clean environment, often described as having the cutest sitting area.
Their diverse drink menu, alongside popular snacks like popcorn chicken and curly fries, often hits the mark for flavor and sweetness level. However, the experience isn’t without its drawbacks.
Some patrons have noted issues with a messy counter and kitchen, and a few have encountered slow service or uninterested staff. While the perfect price point is a plus, occasional stock issues or long waits for orders can detract from an otherwise enjoyable visit.
Good
6.2
out of 10
236
Reviews
58.9%
Satisfaction
74
negative
23
neutral
139
positive
Looking at the overall picture, TEAZO holds a respectable 6.2 out of 10, placing it squarely in the average category. This is supported by a Customer Satisfaction rate of 58.9%, indicating a mixed reception among visitors.
With 236 opinions, including 139 positive and 74 negative remarks, there’s a clear sense of what works and what needs attention. Digging deeper, Food stands out with a solid (6.9), often praised for its drinks and snacks.
The Ambience also fares well (7.2), contributing positively to the experience. However, Value (5.4) is perceived as average, and Service (4.4) appears to be a consistent challenge, frequently cited in customer feedback.
What people like
- Delicious Drinks & Snacks
- Pleasant, Clean Ambience
- Customizable Order Options
What people don't like
- Slow, Unattentive Service
- Messy Counter Areas
- Perceived Poor Value
TEAZO presents a mixed bag, with its strengths in appealing beverages and a pleasant atmosphere often overshadowed by service inconsistencies. With a Recommendation Score of 6.5, it suggests that while many find it worth a visit, setting expectations for potential delays or less attentive staff is wise.
If you prioritize a good drink and a nice spot over swift service, TEAZO could be a suitable choice. However, if efficiency and consistent customer interaction are paramount, you might find the experience less satisfying.
It’s a place to consider for a casual pick-up rather than a full-service dining experience.
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Verdict: Our expert take on TEAZO
Food (6.9 out of 10)
mentioned by 85% of the guests
When it comes to the food, things are looking pretty good! Many folks rave about the natural taste of the drinks, especially the brown sugar boba and Cheezo cream options. The popcorn chicken also gets a lot of love for being crispy and tender.
With 93 positive remarks out of 137 total comments, it seems there's plenty to enjoy here. However, not everything hits the mark, leading to a 67.9% customer satisfaction, which is a bit mixed. Some found the milk tea options limited or the tiramisu foam too salty.
There were also mentions of unexpectedly spicy chicken wings and some disappointment with the boba quality. While the overall score for food sits at a respectable 6.9, these points suggest areas for improvement.
Food
137
Reviews
67%
Satisfaction
28
negative
16
neutral
93
positive
Rating distribution
What people like
- Natural drink flavors
- Chewy boba pearls
- Crispy popcorn chicken
What people don't like
- Limited milk tea
- Inconsistent boba quality
- Unexpected spicy wings
Often praised
- popcorn chickenThis place is one of my favorite boba places! They have really good drinks and snacks, mostly like popcorn chicken and curly fries. 100% recommend!
- bobaMy experience at this restaurant was fantastic! It's the best boba 🧋 in San Francisco, to be realistic 🤩. I highly recommend trying anything with Cheezo cream.
- drinksI've been ordering their drinks from DoorDash for a while and finally got a chance to come to the store and try the drinks and soufflé directly. I'd say their drinks are the best, so are the popcorn chicken and chicken wings. You won't go wrong with any of them.
- curly friesThis place is one of my favorite boba places! They have really good drinks and snacks, mostly like popcorn chicken and curly fries. 100% recommend!
- peach oolong teapeach oolong tea with 30% sweetness was perfect
- brown sugar bobabrown sugar boba... Everything is great.
- milk teaI like this milk tea a lottttt!
- snacksthey also have snacks
- sweetness levelsweetness level is just absolutely perfect
- Brown sugar boba latteI highly recommend trying anything with Cheezo cream. My personal favorites include the “Puff Cream Milk Tea”, “peach oolong tea” with aloe add, the “Brown sugar boba latte”, and the “tiramisu milk tea” 💔.
Frequently criticized
- bobathey then proceeded to tell us that they're out of boba
- drinksThe drinks are not even that good
- popcorn chickenPopcorn chicken is nasty literally disgusting
- BobaBoba was a huge let down
- Gram CafeCompare with gram cafe, I think gram is better.
- NO SPICY PLEASEI specifically asked PLEASE NO SPICY. With absolutely “don’t care” face, she said “yes, I saw your note, but those wings come spicy because of the original recipe.”
- caramelizationthey only caramelized one tiny spot on the pancake
- chicken wingsmy son eat the wing, he said it’s very spicy!
- drinkgot my drink 20 minutes later
- drink optionsOnly 10 Drinks! A little sweet for 50%
If you're looking for tasty fruit teas, unique Cheezo drinks, or crispy popcorn chicken, this spot is definitely worth a try. Just be mindful that some milk tea options or specific boba types might not always impress, so choose wisely to avoid disappointment.
Service (4.4 out of 10)
mentioned by 70% of the guests
When it comes to service, theres a definite upside! Many customers appreciate the quick service and the convenience of online ordering and the kiosk system, making it easy to get your order in. The staff are often described as friendly and efficient, especially when it comes to handling orders.
With 25 positive remarks out of 68 total comments, the service score sits at an average 4.4, showing some good points. However, the service isnt without its challenges. A significant number of customers, 38 out of 68, reported issues like slow service and long waiting times.
There are also concerns about staff attitude, with some describing employees as rude or uninterested, leading to a poor customer service experience. This contributes to a poor 36.8% customer satisfaction, indicating room for improvement.
Service
68
Reviews
36%
Satisfaction
38
negative
5
neutral
25
positive
Rating distribution
What people like
- Quick service
- Easy online ordering
- Friendly, efficient staff
What people don't like
- Slow service
- Rude staff
- Poor order accuracy
Often praised
- serviceanytime I’ve shared an issue they replaced it no problem
- staffThe staffs are also really nice, kind
- kioskTheir kiosk will list the most popular drinks
- Venmoorder at the store using Venmo (contactless)
- counterorder from the counter
- customization optionsoptions to customize ice and sweetness
- efficient! Yes, there's not much seating and you bus your own drinks, but they are clean, efficient, and most importantly skilled. All the flavors are always so balanced regardless of sugar and ice level!
- health safety protocolthe store follows health safety protocol
- kiosk machineYou had to order from kiosk machine inside, very easy to do.
- online order serviceMy experience at the restaurant was convenient and enjoyable. I appreciated the easy online order service, and the option to order at the store using Venmo for contactless payment was a plus. Hand sanitizer was readily available at the counter.
Frequently criticized
- serviceMy experience at this restaurant was marked by insanely slow service. I was the only person in the building when I placed my order, yet I didn't receive my drink until 20 minutes later.
- customer serviceshe just went back to her chair, joining her cell phone and was absolutely don’t care about us, that’s just horrible customer service.😔
- staffThe pick up process, however, left much to be desired. Our group order of four was finished in between other orders, and when they were ready, the staff didn't call our number and just let them sit on the counter. We had to check with them to confirm our order was ready.
- waiting timeMy experience at this restaurant was marked by a significant wait time. I had to wait for 40 minutes for a boba. To make matters worse, when I informed them that they had gotten my order wrong, I received a bad look from the staff.
- Asian girlThe Asian girl who attends is rude
- apologyAll they said was a sad sorry and nothing else
- attentionI visited Teazo this Saturday and my experience was that the two employees working at the time seemed uninterested in assisting customers. I stood at the counter for a while, wanting to inquire about my order, but they paid me no attention and continued talking to each other and on their phones. Eventually, I gave up and returned to my seat.
- employeestwo employees that were working there at the moment had no interest in helping the customer
- estimatethe estimate they give is way off
- extra icedidn’t give me extra ice when i asked for extra ice
If youre looking for quick, self-service options like kiosks and online ordering, you might find the experience convenient. However, be prepared for potentially long wait times and inconsistent staff interactions, as customer satisfaction is quite low. Its a bit of a gamble, so manage your expectations.
Ambience (7.2 out of 10)
mentioned by 31% of the guests
When it comes to ambience, this spot really shines! Many customers rave about its aesthetic appeal, calling it a true hidden gem with lovely decor and a generally clean environment. With a solid score of 7.2 and customer satisfaction at 76.9%, it's clear most people enjoy the vibe.
However, not everyone is completely charmed. A few of the 26 comments, specifically 6 negative ones, point out issues like the lack of indoor dining options and a sometimes messy counter area, which can detract from the overall cozy environment. There were even mentions of an unpleasant smell.
Ambience
26
Reviews
76%
Satisfaction
6
negative
0
neutral
20
positive
Rating distribution
What people like
- Aesthetic and clean
- Cozy decor
- Hidden gem
What people don't like
- No indoor dining
- Messy counter
- Unpleasant smell
Often praised
- aestheticThe place is really aesthetic and pretty
- atmosphereAtmosphere:5
- brandingthe branding is cute
- cleanthey are clean
- clean spotClean spot, not crowded when I’ve been
- clean tablesIt's a small boba shop with clean tables
- cleanlinessThe place is clean
- cup containercup container also feels very solid
- cutest sitting areaThe place has the cutest sitting area
- decorNice decor all around
Frequently criticized
- brand qualityThe bubble milk tea tasted good, and I found the dining area to be clean and beautiful. However, the counter and kitchen appeared quite messy, which detracted from the cozy environment and brand quality.
- cosy environmentaffecting the cosy environment
- counter and kitchenthe counter and kitchen is quite messy
- no indoor nor outdoor diningthere is no indoor nor outdoor dining
- placeThe place was horrible
- smellIt's not my fault they don't know how to properly indicate they are closed. The place was horrible and also smelled like cat litter and pee. I will not be returning.
If you're looking for a spot with a generally pleasant and clean vibe, especially if you appreciate good decor and a cozy feel, this place is worth checking out. Just be aware that indoor seating might be limited, and some have noted issues with the counter area or occasional smells.
Value (5.4 out of 10)
mentioned by 9% of the guests
When it comes to value, it seems theres a bit of a mixed bag here. While one customer found the price point to be absolutely perfect, the overall sentiment, based on 5 customer remarks, leans towards needing some improvement. The score for value sits at an average 5.4, suggesting its not terrible, but definitely not a standout feature.
However, its worth noting that 2 customers felt the value wasnt quite there, specifically mentioning that the regular size portions were smaller than expected elsewhere and that the overall price simply wasnt worth it. This is reflected in a rather low customer satisfaction of just 20%, indicating that many feel theres room for improvement in what you get for your money.
Value
5
Reviews
20%
Satisfaction
2
negative
2
neutral
1
positive
Rating distribution
What people like
- Perfect price point
What people don't like
- Small regular size
- Not worth price
Often praised
- price pointperfect price point
Frequently criticized
- priceis not worth the price(10dls)
- regular sizetheir regular size is a small size everywhere else
If you're looking for a place where every penny feels well spent, this might be a bit of a gamble. While some find the pricing just right, others are disappointed by portion sizes relative to the cost. Consider if value is your top priority before heading over.
How are the prices at TEAZO?
On average, you’ll spend around 8 $ per person – based on 20 guests. That places this spot firmly in the $1–$10 category. For a Taiwanese Restaurant in San Francisco, thats incredibly budget-friendly!
Most diners are happily spending in that lower $1–$10 bracket, though a few folks do stretch into the $11–$20 range. So, while the average is super low, theres a little flexibility if you’re feeling fancy.
Here’s a quick look at what guests spend per person, based on the latest 20 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Considering its a Taiwanese restaurant in San Francisco, we think the pricing is fantastic value. Its a great spot if you’re looking for delicious food without breaking the bank!
Customer Reviews: what people think about TEAZO
Visit Type
- Food Exploration
Service Type
- Dine-in
5
Soufflé Pancakes: Hit or Miss
My experience involved trying two different soufflé pancakes. Unfortunately, the strawberry soufflé pancake didn't have any discernible strawberry flavor, tasting like nothing at all. The pancakes themselves had a strong egg flavor.
The crème brûlée soufflé pancake was better in terms of taste, but the caramelization was limited to a tiny spot, which was the most flavorful part. My advice for improvement would be to caramelize more of the top for the crème brûlée flavor and to add actual strawberry flavor to the strawberry one.
- crème brûlée soufflé pancake5
- strawberry soufflé pancake2
- egg flavor3
- caramelization3
Visit Type
- Food Exploration
9
Reliable Spot with Great Drinks and Snacks
My experience at this restaurant was positive, especially regarding their service and specific menu items. While some items can be a miss, they are quick to replace any issues and offer suggestions, demonstrating excellent customer care. I particularly enjoyed the watermelon freeze with aloe and the strawberry matcha cheezo with boba.
The spam musubi and popcorn chicken are also noteworthy. The spot is clean and has been not crowded during my visits, contributing to a pleasant atmosphere.
- service9
- watermelon freeze9
- strawberry matcha cheezo9
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Rude service ruined pancake attempt
I attempted to order soufflé pancakes about 40 minutes before closing, but my experience was far from satisfactory. Not only was I declined, but the immature and rude girl working the front counter shouted at me. This unpleasant service completely overshadowed any potential enjoyment of the food.
- soufflé pancakes5
- rude girl1
- unpleasant service1
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Disappointing end to the evening
We arrived more than half an hour before closing, hoping to order the soufflé pancakes. Unfortunately, the staff member on duty informed us that they were no longer making them due to the impending closure. This policy was not displayed anywhere, either online or in the store.
The staff member also seemed indifferent and was rather rude.
- soufflé pancakes2
- rude2
Visit Type
- Delivery
Service Type
- Takeout
2
Rude Staff, Unhelpful Service
My experience at the restaurant was marred by the rude Asian girl who attended to me. I witnessed her humiliating drivers picking up orders. When I tried to ask a question, she was unable to answer or assist me.
- Asian girl1
- humiliating drivers1
- unable to answer2
What TEAZO offers
Accessibility
- Wheelchair accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Service Options
- Onsite services
- Takeout
- Delivery
- Dine-in
Parking
- Free street parking
- Paid street parking
FAQs
What service options are available at TEAZO in San Francisco?
At TEAZO, you have several convenient service options to choose from. You can enjoy onsite services, opt for easy takeout, or have your order delivered right to your door. Dine-in is also available for those who prefer to savor their meal in the restaurant’s atmosphere.
Does TEAZO offer parking and is it wheelchair accessible?
Yes, when you visit TEAZO, you’ll find both free street parking and paid street parking options nearby, making your visit convenient. Additionally, the restaurant ensures accessibility for all guests with a wheelchair accessible entrance, providing a comfortable experience for everyone.
What is the overall customer sentiment and score for TEAZO?
TEAZO has an overall Restaurant Score of 6.2 and a Customer Satisfaction of 58.9%. Customers generally appreciate the Ambience (7.2) and Food (6.9), but find Value (5.4) average and Service (4.4) needing improvement.
What do customers enjoy most about TEAZO's offerings?
Customers frequently praise TEAZO’s wide selection of drinks, including boba and milk tea , as well as snacks like popcorn chicken and curly fries . The ability to customize sweetness level is also a highlight.
What are some common complaints or areas for improvement at TEAZO?
Recurring concerns include slow service and uninterested staff , along with observations of a messy counter and kitchen . Some also note issues with waiting time and occasional stock shortages like being out of boba .