Highlights
- Sports
oChef » The Melt – San Francisco
The Melt - San Francisco
Photo from The Melt
The Melt at a glance
San Francisco Mission District
- 🍔 American Restaurant
$$
Price per Person $11–$20
mentioned by 90 of the guests
#200 out of 2403 places to eat in San Francisco
#7 American Restaurant out of 121 in San Francisco
Excellent
8.6 out of 10
Food
Service
Ambience
Value
301
Reviews
87%
Satisfaction
Often praised
- Burger quality
- Quick service
- Good value
Frequently criticized
- Food inconsistency
- Staff issues
- Ordering confusion
The restaurant The Melt in San Francisco’s vibrant Mission District offers a quintessential American dining experience. You’ll find a casual and trendy atmosphere, perfect for catching up with friends or enjoying a quick bite.
It’s a fantastic spot if you’re looking for a place with a lively sports vibe, making it ideal for game nights or just a relaxed evening out. You can expect delicious food in a welcoming setting.
Overview: Introducting The Melt
The Melt offers a satisfying experience where many appreciate the quality of their main dishes, particularly the burgers and fries, often noting their freshness. The staff generally provides a friendly and quick service, making for a pleasant visit.
While many find the offerings to be well priced for the quality, some experiences mention issues with food preparation, like unmelted cheese or oily fries. The atmosphere is often described as comfortable, though cleanliness and parking can sometimes be a concern.
Excellent
8.6
out of 10
301
Reviews
87%
Satisfaction
27
negative
12
neutral
262
positive
The Melt generally performs well, earning a solid restaurant score of 8.6. This is supported by a strong customer satisfaction rate of 87%, indicating that most visitors leave content.
These figures are drawn from a considerable volume of feedback, with 262 positive remarks outweighing 27 negative ones out of 301 total comments. Looking closer, Food stands out with an excellent score (8.8), frequently praised for its quality.
Service also rates highly (8.6), reflecting efficient and friendly interactions. The Ambience (7.9) is considered good, offering a comfortable setting, and Value (7.2) is seen as fair, suggesting a reasonable balance between cost and quality.
What people like
- Great burger quality
- Friendly, quick service
- Good overall value
What people don't like
- Inconsistent food quality
- Staff attitude issues
- Confusing ordering system
With a strong recommendation score of 8.8, The Melt is generally a solid choice for a casual meal. If you’re looking for a satisfying burger and efficient service, it’s certainly worth considering for your next outing.
However, be mindful that some experiences mention occasional inconsistencies in food preparation or service interactions. If you prioritize a consistently perfect order and a spotless environment, you might want to manage expectations, but for good food and quick service, it delivers.
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Verdict: Our expert take on The Melt
Food (8.8 out of 10)
mentioned by 87% of the guests
When it comes to the food, this place truly shines! With an impressive score of 8.8 and customer satisfaction soaring at 91.7%, its clear diners are loving whats on their plates. Out of 157 comments, a whopping 144 praise the delicious burgers, fresh vegetables, sweet potato fries, and shakes, often highlighting the quality and generous portions.
However, a few of the 11 negative remarks point to minor hiccups. Some found issues with onion size, overly garlicky fries, or cheese that wasn't quite melted. There were also mentions of soggy bread and occasional order mix-ups, like bacon not being removed from a vegetarian sandwich.
Food
157
Reviews
91%
Satisfaction
11
negative
2
neutral
144
positive
Rating distribution
What people like
- Delicious, fresh food
- Customizable options
- Generous portions
What people don't like
- Oily fries
- Unmelted cheese
- Order inaccuracies
Often praised
- foodThe wait time was not long, and the customer service was really nice. The food was even better; the fries tasted fresh and the burger was even better!
- burgersMy experience at this restaurant was fantastic! I had the best burgers in the WORLD. I also want to give a shoutout to the awesome staff who helped out, specifically Mateo & German.
- friesThe wait time was not long, and the customer service was really nice. The food was even better; the fries tasted fresh and the burger was even better!
- burgerThe wait time was not long, and the customer service was really nice. The food was even better; the fries tasted fresh and the burger was even better!
- FoodMy friends and I ALWAYS make an effort to come here once every year – it’s that good! My favorite is the Italian Job + a tomato soup :)
- Mac and Cheesea side of Mac and Cheese
- chicken sandwichIm a big fan of the chicken sandwich
- customizationMan kann sie am Eingabeterminal ganz nach eigenen Wünschen zusammenstellen, was das Ganze noch individueller macht.
- double burgerSi vous prenez un burger double avec des frites, vous pouvez partager
- favorite spotMy favorite spot to grab a bite
Frequently criticized
- cheeseThe cheese was not really melted
- Sweet Potato FriesThe fries are too much salt
- bacondid not remove bacon
- breadThe burger tasted really good, but I encountered a couple of issues. The cheese was not really melted, and the bread was getting soggy. Additionally, the fries were too oily, which I suspect was due to the parmesan garlic infusion.
- foodThis place sucks its like mcdonalds, don't eat here
- friesthe fries were too oily
- garlic friesThe garlic fries had a lot of garlic poured over them
- onionThe onion was cut into to large pieces
- sandwichbf sandwich didn't have any meat on it
- veg egg sandwichordered a veg egg sandwich with no bacon, they did not remove bacon
If youre looking for a place with consistently delicious and customizable food, this spot is definitely worth a try. While there are minor points for improvement, the overwhelming positive feedback suggests youll likely have a great meal.
Service (8.6 out of 10)
mentioned by 72% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 8.6 and customer satisfaction at a high 84.9%, its clear that most diners have a good experience. Many rave about the friendly staff, quick service, and exceptional hospitality, with specific shout-outs to helpful employees like Art, German, and EJ.
These positive sentiments are echoed in 79 positive remarks out of 93 total comments. However, its not all sunshine and smiles. A handful of the 10 negative comments point to occasional issues, including reports of disrespectful staff, a confusing ordering system, and some instances of long wait times or order mix-ups.
While these seem to be less common, they're worth noting for a complete picture of the service experience.
Service
93
Reviews
84%
Satisfaction
10
negative
4
neutral
79
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Exceptional hospitality
What people don't like
- Disrespectful staff
- Confusing ordering system
- Long wait times
Often praised
- serviceI had a great experience eating here after a late night. The food was amazing and the service was super quick.
- staffThe New Chicken Parm Melt was delicious, and the food overall was fantastic. The staff was super friendly, contributing to a great atmosphere, and the music was on point. I highly recommend this place!
- customer serviceMy experience at this restaurant was fantastic. The wait time was not long, and the customer service was really nice. The food was even better; the fries tasted fresh and the burger was even better!
- ServiceService:5
- employeesMy experience at the restaurant was fantastic. The food was delicious, and the employees were really nice, providing great customer service. I'm definitely going to come back again.
- orderThey hand check every every order
- orderingto order it was not much time
- AJThe worker AJ gave me great service
- ArturoArturo was more than accommodating with my requests
- EJEJ was friendly
Frequently criticized
- staffthe staff here never look happy to be of service
- disrespectful staffNever encountered such disrespectful staff
- getting foodThe ordering system, which mixes phone numbers, order numbers, and favorite numbers, is a complete mess. It leads to frustration for everyone, and ultimately, no one gets their food. I was very disappointed with this aspect of the service.
- noticeable disrespecttreated the delivery workers with noticeable disrespect
- order mix upHad a small order mix up
- ordering systemThis mess between phone numbers, order numbers, favourite numbers and whatever people like just doesn’t work
- wait timeslong wait times for simple orders
- woman at the counterThe woman at the counter was just like... no....
- yelling at peoplewitnessed the staff yelling at people
Overall, you can expect a very positive service experience here, with friendly and efficient staff making your visit enjoyable. While there are a few isolated reports of issues, they dont seem to be the norm. Its definitely worth trying if good service is high on your list!
Ambience (7.9 out of 10)
mentioned by 38% of the guests
When it comes to the vibe, this spot generally hits the mark! With a solid score of 7.9 and customer satisfaction at 78.9%, its clear most folks are enjoying the atmosphere. Many appreciate that its open late, offering a chill environment with cool seating and clean bathrooms.
Guests frequently mention the nice vibe, comfortable feel, and good music, making for a welcoming experience. However, based on 4 negative remarks out of 38 total, there are a few minor points to consider. Some found the location a bit sketchy, and parking can be quite difficult.
While generally clean, a couple of comments noted that high foot traffic can sometimes impact overall cleanliness, suggesting it's not always pristine.
Ambience
38
Reviews
78%
Satisfaction
4
negative
4
neutral
30
positive
Rating distribution
What people like
- Open late hours
- Relaxed atmosphere
- Clean restrooms
What people don't like
- Questionable location
- Parking is tough
- Cleanliness concerns
Often praised
- atmosphereservice, food, and atmosphere is surprisingly nice
- AtmosphereAtmosphere:5
- placeRelaxing place!
- MeltLove coming to this Melt
- ambianceThe ambiance was modern and well-lit.
- chill environmentThe food was good, and the service was great. I really enjoyed the chill environment and the cool seating from above. The bathrooms were also clean.
- clean bathroomsclean bathrooms
- comfortablebut it was comfortable
- cool seatingThe food was good, and the service was great. I really enjoyed the chill environment and the cool seating from above. The bathrooms were also clean.
- experienceAs a first-time visitor to San Francisco, The Melt provided a natural and comfy experience. The burger was delicious with fresh vegetables.
Frequently criticized
- Parking spaceDifficult to find parking
- cleanlinessas it has a lot of foot traffic it is not the cleanest
- locationthe location felt sketchy.
- security guardFor me, it's a burger place and it's better than Ghirardelli. I'm not sure why there's a security guard at this location, but then again, it's SFO. I would have given better stars on the atmosphere because of that.
Overall, if youre looking for a place with good vibes and a relaxed atmosphere, especially late at night, this spot is definitely worth checking out. Just be prepared for a potentially tricky location and parking situation, and dont expect absolute spotless perfection.
Value (7.2 out of 10)
mentioned by 16% of the guests
When it comes to value, many customers are pleasantly surprised, finding the food to be well priced and cost friendly for the quality and quantity. With 9 positive remarks out of 13 total, the general sentiment is that its money well spent, contributing to a good overall score of 7.2. However, the picture isnt entirely uniform, as customer satisfaction sits at a mixed 69.2%.
A couple of voices (2 negative remarks) noted that it could be a lil more pricey than expected for the quantity, suggesting that while generally good, some find the value proposition a bit inconsistent.
Value
13
Reviews
69%
Satisfaction
2
negative
2
neutral
9
positive
Rating distribution
What people like
- Good quality for price
- Fairly priced
- Money well spent
What people don't like
- Pricey for quantity
Often praised
- priceI tried their burger, which was truly impressive – a really big burger with a lot of meat. It was definitely worth the high price. The fries were also flavorful.
- pricesThe place itself is nice, though with a lot of foot traffic, it's not the cleanest. The prices are good for the quality and quantity of food. The burgers, fries, and everything else were muuuuy rico (very delicious) – so good that these are the only photos I managed to take before we finished everything xD.
- Cost friendlyCost friendly
- moneymoney well spent
- pricedThe restaurant was clean and the employees behind the counter were cranking out orders with precision - if you're considering this place, do it. Well priced, and delicious.
- valueGood burger for good value
- well pricedhonestly well priced for the quality
Frequently criticized
- $12My experience was that I ordered a veg egg sandwich with no bacon, but the bacon was not removed. I spent $12 and was unable to eat my food. Fortunately, I received a refund, for which I am thankful.
- pricea lil more pricey than expected for the quantity
If you're looking for good quality food that generally feels like money well spent, this spot is definitely worth checking out. Just be aware that a few folks found the portions a bit small for the price, so manage your expectations if quantity is your top priority.
How are the prices at The Melt?
You’re looking at roughly 18 per person – reported by 90 diners. That puts it in the $11–$20 category. For an American Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most folks stick to that $11–$20 sweet spot, but a fair number also spend a bit more, venturing into the $21–$30 range.
Here’s a quick look at what guests spend per person, based on the latest 90 reviews.
How this restaurant’s value for money stacks up against similar spots in San Francisco.
Overall, we think the pricing feels pretty fair for an American Restaurant in San Francisco. It seems like a solid choice for a good meal that won’t empty your wallet.
Customer Reviews: what people think about The Melt
Visit Type
- Quick Meal
1
Frustrating experience with ordering system
My experience at the restaurant was very disappointing. The ordering system, which mixes phone numbers, order numbers, and favorite numbers, is a complete mess. It leads to frustration for everyone, and ultimately, no one gets their food.
I was very disappointed with this aspect of the service.
- ordering system1
- getting food1
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Yummy Food, Fast Service, Great Value!
My experience at this restaurant was fantastic! The food was super yummy and fairly priced. I had an easy ordering experience, and the staff were friendly.
Plus, the food came out so quick!
- food10
- price9
- ordering experience9
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
7
Good Burger, Some Issues
My experience at this restaurant offered a good burger for a good value. The burger tasted really good, but I encountered a couple of issues. The cheese was not really melted, and the bread was getting soggy.
Additionally, the fries were too oily, which I suspect was due to the parmesan garlic infusion. While they tasted great, the oiliness was a bit much for me. On the positive side, the service was quick and ordering was easy.
- burger8
- value8
- parmesan garlic infused7
- cheese3
- bread3
- fries4
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
10
Super Friendly Service and Great Food!
My experience at the restaurant was fantastic! I ordered some food and the staff member, Taio, noticed I was stuck on choosing a shake. Taio came over and helped me pick one out.
The service was super friendly, and the food was great!
- shakes9
- food10
- service10
Visit Type
- Casual Outing
Service Type
- Dine-in
10
Excellent Service, Great Experience
My experience at the restaurant was fantastic, largely due to the great service. The staff member, German, was incredibly helpful and did his best to fulfill my order. I would rate his service a 10/10.
- service10
- staff member10
What The Melt offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
- LGBTQ+ friendly
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Free Wi-Fi
- Wi-Fi
- Restroom
Offerings
- Late-night food
- Quick bite
- Beer
- Organic dishes
- Alcohol
Dining options
- Catering
- Breakfast
- Brunch
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Pets
- Dogs allowed
Parking
- Usually difficult to find a space
- Paid street parking
Atmosphere
- Casual
- Trendy
FAQs
What kind of atmosphere can you expect at The Melt?
At The Melt, you’ll discover a casual and trendy atmosphere, perfect for a relaxed meal. It’s also a great spot if you enjoy sports, as it’s highlighted as a place for that. You can dine in comfort with free Wi-Fi available.
What dining options and special offerings are available at The Melt?
At The Melt, you can enjoy breakfast, brunch, lunch, and dinner, with counter service available. They offer quick bites, organic dishes, and late-night food. You’ll also find a kids’ menu, and both beer and alcohol are served to complement your meal.
How does The Melt generally perform according to customer feedback?
The Melt holds a strong overall score of 8.6. Customers particularly appreciate the Food (8.8) and Service (8.6), while Ambience (7.9) and Value (7.2) also rate well.
What are some popular food items at The Melt?
Many customers enjoy the burgers and fries, often highlighting their freshness. The chicken sandwich and Mac and Cheese are also frequently mentioned as favorites.
Are there any common issues customers experience at The Melt?
Some customers have noted occasional inconsistencies with food preparation, such as unmelted cheese or oily fries. There have also been mentions of staff attitude issues and a sometimes confusing ordering system.