Highlights
- Great coffee
oChef » Level III – San Francisco
Level III - San Francisco
Photo from Level III
Level III at a glance
San Francisco Union Square
- 🍔 American Restaurant
$$
Price per Person $51–$60
mentioned by 11 of the guests
#1534 out of 2403 places to eat in San Francisco
#86 American Restaurant out of 121 in San Francisco
Good
7.1 out of 10
Food
Service
Ambience
Value
87
Reviews
66.7%
Satisfaction
Often praised
- Exceptional service
- Delicious food
- Quiet ambience
Frequently criticized
- High food price
- Rude staff
- Long waits
The restaurant Level III, an American Restaurant located in the vibrant Union Square neighborhood of San Francisco, invites you to discover a delightful dining experience. You’ll find a casual atmosphere perfect for any meal, from breakfast to dinner.
A standout feature here is the great coffee, ensuring a perfect start to your day or a pleasant end to your meal. Whether you’re looking for a quick bite or a relaxed evening, this spot offers a welcoming setting for you.
Overview: Introducting Level III
Level III offers a generally pleasant dining experience, marked by its attentive friendly staff and a welcoming atmosphere. Guests often appreciate the exceptional drinks and a selection of delicious Dungeness Crab Benedict and other tasty dishes.
However, some find the food price to be on the higher side. While the setting is often described as upscale but not uppity, providing a comfortable space, there are occasional concerns regarding the overall value.
Despite this, Level III maintains a reputation for solid culinary offerings and a generally positive guest interaction.
Good
7.1
out of 10
87
Reviews
66.7%
Satisfaction
19
negative
10
neutral
58
positive
Level III achieves a respectable Restaurant Score of 7.1, placing it firmly in the good category, indicating a generally positive dining experience. However, its Customer Satisfaction stands at 66.7%, which falls into the mixed range.
This suggests that while many guests leave pleased, a notable portion has reservations, creating a slight divergence in overall perception. Delving into specifics, Ambience (7.5), Food (7.4), and Service (7.2) all score well, reflecting consistent positive feedback in these areas.
The main area for improvement appears to be Value (4.8), which registers as average, suggesting that while the experience is good, the pricing can be a point of contention for some. This assessment is drawn from 87 customer opinions, with 58 positive and 19 negative remarks.
What people like
- Exceptional service
- Delicious food options
- Pleasant, quiet ambience
What people don't like
- High food price
- Occasional rude staff
- Long waiting times
Level III presents a solid option for those prioritizing good food, a comfortable setting, and generally attentive service. With a Recommendation Score of 6.9, it suggests a worthwhile visit, especially if you’re looking for a relaxed meal where quality of experience outweighs strict budget concerns.
While the culinary offerings and atmosphere are commendable, be mindful of the pricing, which some find steep, and be prepared for potential inconsistencies in service speed. It’s a place that delivers on many fronts, but has a few areas that could temper expectations.
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Verdict: Our expert take on Level III
Food (7.4 out of 10)
mentioned by 79% of the guests
When it comes to the food, youre looking at a pretty solid experience overall, with a 7.4 score indicating its generally good. Customer satisfaction sits at a mixed 64.9%, suggesting some love it while others have minor quibbles. Based on 24 positive comments out of 37 total, many rave about delicious Dungeness Crab Benedict, amazing breakfast & brunch, and the use of fresh ingredients, plus great gluten-free options.
However, not everything hits the mark. With 5 negative opinions, some found the quality mediocre, especially the bland pasta with shrimp. There were also wishes for more variety on the dinner menu and concerns about low sodium supply.
It seems there's room for improvement in consistency and menu innovation.
Food
37
Reviews
64%
Satisfaction
5
negative
8
neutral
24
positive
Rating distribution
What people like
- Delicious Dungeness Benedict
- Amazing breakfast/brunch
- Fresh ingredients
What people don't like
- Mediocre quality
- Bland pasta
- Limited dinner menu
Often praised
- foodThe food was good a bit expensive but tasty non the less
- drinksJacob, the bartender, was truly the best bartender I've ever encountered. He was approachable, fun to chat with, made exceptional drinks, and provided excellent service. I witnessed him handle difficult customers with impressive ease and kindness.
- Dungeness Crab BenedictDelicious Dungeness Crab Benedict
- beerBeer, foods are of course good
- breakfast & brunchAmazing breakfast & brunch
- breakfast egg white omelettesdelicious breakfast egg white omelettes
- burgerthe burger were really tasty
- dishesMy experience at Level III inside Marriott San Francisco Union Square was fantastic! I loved all the dishes. We had delicious breakfast egg white omelettes.
- fishand fish
- foodsBeer, foods are of course good
Frequently criticized
- dinner menuwish the restaurant changed the dinner menu more often
- fruit-combo garnishfruit-combo passed for garnish
- low sodium supplyLowlights: low sodium supply
- pasta with shrimpThe pasta with shrimp was mediocre. No favor.
- qualitythe quality was mediocre at best
If you're heading here, especially for breakfast or brunch, the food is definitely worth trying, with many delicious options and fresh ingredients. Just be aware that the dinner menu might be less exciting, and some dishes could be inconsistent in quality.
Service (7.2 out of 10)
mentioned by 84% of the guests
When it comes to service, this place generally hits the mark! With a solid score of 7.2 and customer satisfaction at 74.1%, its clear many guests have had good experiences. Reviewers frequently praise the friendly staff, exceptional service, and attentive servers and bartenders.
Out of 27 total comments, 20 specifically highlighted positive interactions, often mentioning staff going above and beyond. However, its not all sunshine and rainbows. A few guests, 7 to be exact, encountered issues, noting poor service and rude waiters.
Concerns about waiting time for food and even simple things like water refills also popped up. While these instances are fewer, they suggest there's still some room for improvement in consistency.
Service
27
Reviews
74%
Satisfaction
7
negative
0
neutral
20
positive
Rating distribution
What people like
- Friendly staff
- Exceptional service
- Great bartenders
What people don't like
- Slow service
- Rude waiters
Often praised
- serviceJacob, the bartender, was truly the best bartender I've ever encountered. He was approachable, fun to chat with, made exceptional drinks, and provided excellent service. I witnessed him handle difficult customers with impressive ease and kindness.
- accommodate my allergyplaces that will accommodate my allergy
- bartenderJacob behind the bar was the best bartender
- convenienceconvenience of getting a table with no fuss
- difficult customershandle a couple of very difficult customers with ease and kindness
- educated about productsThe atmosphere was upscale but not uppity. I found the staff to be very friendly and well educated about their products. A gorgeous art piece at the entrance also stood out.
- exceptional serviceconsistently been providing exceptional service
- friendly and politeas friendly and polite anyone get
- friendly staffstaff to be very friendly
- intent, urgency, and caresomeone with a sense of intent, urgency and care!
Frequently criticized
- serviceour waiter was rude when we asked about menu items
- poor serviceextremely poor service
- staffThere is a reason there are very few reviews and they are outdated. The Marriott needs to get new staff.
- waiterI intended to pay $110, including a tip. However, the waiter became rude when I only wanted to pay $110. I believe Marriott should ensure their waiters are paid adequately so customers don't have to endure unpleasant experiences.
- waiting timetook an hour for my pancakes to be made
- water refillwasn’t ever offered a refill
With generally good service, this spot is often a safe bet for a pleasant experience. Most guests praise the friendly and exceptional staff, though a few reported slow service or rude encounters. Expect attentive care, but be prepared for occasional inconsistencies.
Ambience (7.5 out of 10)
mentioned by 53% of the guests
When it comes to ambience, this spot really shines, scoring a solid 7.5 and boasting a fantastic 76.9% customer satisfaction! Out of 13 total opinions, 10 rave about the atmosphere being calm and relaxing, upscale but not uppity, and featuring a gorgeous art piece that truly elevates the establishment. Plus, theres "plenty of seating" for everyone.
However, its not without its quirks. A couple of voices (2 out of 13) found the atmosphere a bit too quiet, which might not be everyone's cup of tea. While generally well-received, those seeking a bustling vibe might find it a tad subdued.
Ambience
13
Reviews
76%
Satisfaction
2
negative
1
neutral
10
positive
Rating distribution
What people like
- Calm, relaxing atmosphere
- Upscale, not uppity
- Gorgeous art piece
What people don't like
- Atmosphere too quiet
Often praised
- atmosphereMy experience at this restaurant, located on the 3rd floor and spread out in a lobby setting, was mixed. The atmosphere was nicely decorated for the holidays, and there was plenty of seating and a bar. The food was tasty, with excellent fries.
- ambiencevery quiet, spacious
- calm and relaxing drinkfor a calm and relaxing drink
- downtown locationConvenient downtown hotel location
- establishmentelevated this beautiful establishment!
- gorgeous art pieceA gorgeous art piece
- seatingLots of seating
- upscale but not uppityatmosphere was upscale but not uppity
Frequently criticized
- atmospherewas to quiet!
- reviewsvery few reviews and outdated
If youre looking for a sophisticated yet relaxed setting, this place is definitely worth checking out. It’s perfect for a quiet drink or a calm meal, especially if you appreciate an upscale feel without the stuffiness. Just know it leans towards the serene side, so dont expect a loud party scene.
Value (4.8 out of 10)
mentioned by 37% of the guests
When it comes to value, some diners found the prices quite reasonable, often noting it as excellent value for money, especially for a hotel. With 4 positive opinions out of 10 total, many appreciated the final bill wasn't bad, contributing to an overall score of 4.8, which is considered average. However, the experience was a bit of a mixed bag, with customer satisfaction at 40%.
Several guests felt the food price was honestly way more expensive than it should’ve been, questioning the price tag for average items. Out of 10 total opinions, 5 highlighted concerns about wasting money or excessive tip demands.
Value
10
Reviews
40%
Satisfaction
5
negative
1
neutral
4
positive
Rating distribution
What people like
- Reasonable prices
- Excellent value
What people don't like
- Food overpriced
- High price tag
- Waste money
Often praised
- pricesMy experience was great! The service was incredibly friendly, and the prices were very reasonable. I felt it was excellent value for money, especially considering it's a hotel.
- billTotal bill $196 with tips, not bad
- value for moneyThe service was incredibly friendly, and the prices were very reasonable. I felt it was excellent value for money, especially considering it's a hotel. I got my food as takeout, and the fruits were fresh and good.
Frequently criticized
- food pricefood was honestly way more expensive than it should’ve been
- moneyDon;t waste your money here
- priceMy experience at the restaurant involved ordering 2 steaks and 2 beers, which cost $104. I intended to pay $110, including a tip.
- price tagWhile the hotel itself is very nice, the food was way more expensive than it should’ve been. I paid $36 for three buttermilk pancakes, which were just average and not at all worthy of the price tag. To make matters worse, it took an hour for my pancakes to be made, and during that time, my glass of water was never refilled.
- tipshe insisted we tip he 25% for her bitter attitude
If youre weighing your options, be aware that value here is a bit of a gamble. While some find the prices fair, others feel its quite expensive for what you get. Consider if the potential for higher costs aligns with your expectations.
How are the prices at Level III?
You’re looking at roughly 56 per person – reported by 11 diners. That puts it in the $51–$60 category. For an American Restaurant in San Francisco, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what others have spent, we see a bit of a mix. While some diners kept it in the $41–$50 range, others ventured up to $81–$90 or even $91–$100, suggesting a diverse menu or different dining experiences available.
Here’s a quick look at what guests spend per person, based on the latest 11 reviews.
Comparing the value for money of this restaurant to similar ones in San Francisco.
Considering it’s an American Restaurant in San Francisco, we think the pricing feels fair for a good mid-range experience. It offers flexibility for different budgets, which is always a plus.
Customer Reviews: what people think about Level III
Price per Person
- $21–$30
Visit Type
- Special Occasion
Group Type
- Large Group
Group Size
- Large Group
Service Type
- Dine-in
Meal Type
- Dinner
10
Amazing Gluten-Free Experience!
My experience at this restaurant was truly amazing. I've dined here multiple times when staying at the hotel, and each visit has been exceptional with regards to both service and food. Even on this occasion, where I wasn't staying at the hotel, the birthday dinner was fantastic, just as always.
They offer a wide variety of gluten-free options and are very accommodating in modifying other dishes. The chef even provided our table of six with a complimentary, specially made gluten-free cheesecake. I wholeheartedly recommend this place and plan to return.
Thank you for the wonderful food and service; finding good gluten-free options and accommodating allergies can be challenging, so I am very grateful.
- service10
- food10
- gluten-free options10
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
9
Delicious Food at Level III
My experience at Level III inside Marriott San Francisco Union Square was fantastic! I loved all the dishes. We had delicious breakfast egg white omelettes.
We also enjoyed their incredible seafood dinner dishes with amazingly fresh ingredients. 👍👍👍😋
- dishes10
- breakfast egg white omelettes9
- seafood dinner dishes10
Price per Person
- $71–$80
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
7
Tasty Food, Very Slow Service
My experience at this restaurant, located on the 3rd floor and spread out in a lobby setting, was mixed. The atmosphere was nicely decorated for the holidays, and there was plenty of seating and a bar. The food was tasty, with excellent fries.
However, the service was verrrry slow. We ordered two drinks at once, and the wait was significant. We were there ahead of a theater show, and the slow service was a concern.
- atmosphere9
- seating8
- food8
- service2
Price per Person
- $41–$50
Visit Type
- Food Exploration
Service Type
- Dine-in
Noise Level
- Quiet
9
Calm, Upscale Drinks & Bites
My experience at this restaurant was for a calm and relaxing drink with a few small bites. The atmosphere was upscale but not uppity. I found the staff to be very friendly and well educated about their products.
A gorgeous art piece at the entrance also stood out.
- calm and relaxing drink9
- upscale but not uppity8
- friendly staff9
Visit Type
- Food Exploration
Service Type
- Dine-in
6
Rude Service, Good Food
My experience at this restaurant was mixed. The food was good, described as tasty and a bit expensive. However, the service was a significant issue.
Our waiter, an Asian woman, was very rude when we inquired about menu items. When asked about the JW Burger, she dismissively replied, "ITS JUST A BURGER. " in a disrespectful tone.
She seemed to notice our shock and later insisted on a 25% tip despite her bitter attitude. I was unwilling to tip generously, offering only $5 for the minimal effort. She did attempt to improve her service towards the end.
The atmosphere was rated as average.
- food9
- JW Burger5
- atmosphere6
- service1
- tip2
What Level III offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- Tourists
- LGBTQ+ friendly
- Groups
Payments
- Credit cards
- Debit cards
- Checks
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Hard liquor
- Happy hour drinks
- Wine
- Coffee
- Beer
- Small plates
- Cocktails
- Vegetarian options
- Alcohol
Dining options
- Breakfast
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
Atmosphere
- Casual
FAQs
What dining options and meal services can you expect at Level III Restaurant?
At Level III Restaurant, you can enjoy a full range of dining options throughout the day. They offer breakfast, brunch, lunch, and dinner, all with comfortable seating and table service. Don’t forget to explore their dessert menu for a sweet finish to your meal. Reservations are also accepted for your convenience.
Is Level III Restaurant accessible and family-friendly, and what beverages do they offer?
Yes, Level III Restaurant is highly accessible, featuring a wheelchair accessible entrance, seating, and restroom. It’s also very family-friendly, offering a kids’ menu, high chairs, and is generally good for kids. For beverages, you’ll find a wide selection including coffee, beer, wine, hard liquor, happy hour drinks, and cocktails.
How does Level III generally perform according to customer feedback?
Level III receives a good overall Restaurant Score of 7.1, with its Ambience (7.5), Food (7.4), and Service (7.2) topics scoring well. However, Value (4.8) is considered average by guests.
Is Level III considered good value for money?
Opinions on value are mixed. While some guests found prices reasonable and felt it offered excellent value, others noted that the food was expensive and not always worth the price tag.
What is the service like at Level III?
Service is generally highly praised, with many mentioning friendly, attentive staff and exceptional service, particularly from the bartender. However, a few customers reported instances of rude staff and long waiting times.