Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » TOGO’S Sandwiches – San Francisco
TOGO'S Sandwiches - San Francisco
Photo from TOGO’S Sandwiches
TOGO'S Sandwiches at a glance
San Francisco Mission District
- 🥪 Sandwich Shop
$$
Price per Person $11–$20
mentioned by 20 of the guests
#2265 out of 2403 places to eat in San Francisco
#47 Sandwich Shop out of 65 in San Francisco
Average
5.3 out of 10
Food
Service
Ambience
Value
219
Reviews
46.6%
Satisfaction
Often praised
- Tasty sandwiches
- Friendly staff
- Consistent freshness
Frequently criticized
- Poor value
- Inconsistent quality
- Unpleasant environment
The sandwich shop TOGO’S Sandwiches in San Francisco’s vibrant Mission District offers you a perfect spot for a quick bite. You’ll find a casual atmosphere where you can easily grab a delicious meal.
Whether you’re looking for lunch, dinner, or just a dessert, this spot has you covered. They also provide excellent vegetarian options, ensuring there’s something for everyone to enjoy.
Overview: Introducting TOGO'S Sandwiches
TOGO’S offers a generally satisfying experience, particularly noted for its tasty sandwiches and consistent freshness, making it a reliable spot for a quick bite. Many appreciate the friendly and helpful staff who contribute to a welcoming atmosphere.
However, some patrons have found the overall value to be a concern, feeling they were charged too much for what they received. There have also been instances of inconsistent food quality, particularly with bread, and occasional issues with staff attentiveness, leading to a less pleasant experience.
Average
5.3
out of 10
219
Reviews
46.6%
Satisfaction
105
negative
12
neutral
102
positive
Overall, TOGO’S registers a Restaurant Score of 5.3, placing it squarely in the average category. This is reflected in a Customer Satisfaction rate of 46.6%, indicating a mixed reception among diners.
With 219 customer comments, split almost evenly between 102 positive and 105 negative remarks, it’s clear there are areas where the experience shines and others that need attention. Looking closer, the Food (5.6) generally holds up well, often described as tasty and fresh.
Service (5.3) also hovers around average, with many appreciating the friendly staff. However, the Ambience (4.4) dips a bit, suggesting the dining environment could be more inviting.
The most significant concern appears to be Value (2.1), which customers frequently found disappointing, feeling the price didn’t match the quality or portion size.
What people like
- Tasty sandwiches
- Friendly, helpful staff
- Consistent food freshness
What people don't like
- Poor value for money
- Inconsistent food quality
- Unpleasant dining environment
With a Recommendation Score of 5.6, TOGO’S presents a mixed bag. If you’re seeking a quick, reliably fresh sandwich and appreciate friendly service, it could be a decent option.
However, be mindful that the overall value and consistency of the food, especially beyond their core offerings, can be hit or miss. Ultimately, TOGO’S might satisfy for a casual meal, but it’s not without its drawbacks.
Consider your priorities: if a straightforward sandwich and pleasant interaction are key, it might work. But if you expect exceptional value or a consistently polished dining experience, you might find yourself looking elsewhere.
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Verdict: Our expert take on TOGO'S Sandwiches
Food (5.6 out of 10)
mentioned by 84% of the guests
When it comes to the food, it seems like a bit of a mixed bag, with a 5.6 score putting it squarely in the average range. Many customers rave about the delicious broccoli cheddar soup and the variety of sandwiches, often praising their freshness and quality. There are 54 positive remarks out of 106 total, suggesting a good number of satisfied diners.
However, the customer satisfaction sits at a 50.9%, indicating a mixed experience for many. Some found the sandwich preparation inconsistent, with issues like rubbery bread, skimpy meat and fillings, or generally poor food quality. These 46 negative comments highlight areas where improvement is definitely needed.
Food
106
Reviews
50%
Satisfaction
46
negative
6
neutral
54
positive
Rating distribution
What people like
- Delicious broccoli soup
- Fresh, quality sandwiches
- Generous meat portions
What people don't like
- Inconsistent sandwich quality
- Dry, rubbery bread
- Skimpy fillings
Often praised
- foodfood ... received a solid 4 out of 5
- sandwichesThe sandwiches were very tasty.
- sandwichgetting the same sandwich for a few years now
- freshnessAlways consistent in ... freshness.
- quick bitegood place to go if you wanted a quick bite
- #29 chunky chicken saladthe #29 chunky chicken salad
- #9 hot pastramithe #9 hot pastrami is amazing
- SandwichesI haven't been here in a while, but I still love their Sandwiches. I recently stopped by for lunch and was happy with my choice.
- Turkey and Avocadorecommended Turkey and Avocado sandwich is a standout
- beefThe only thing that’s correct was the beef
Frequently criticized
- breadI ordered a chicken cheese steak, and the lady behind the counter put everything inside white bread and microwaved it. My steak was done in a minute😮 The bread was rubbery and dry, the toppings were very little and had no flavor. The $16 chicken cheese steak was worthless.
- foodfood wasn't even good
- pastramiThe pastrami in the inside was kind of salty
- sandwichLatino lady making it just with the meat and cheese. No condiments, veggies or nothing.
- 6-inch sandwichFor $12.59, I expected a 6-inch sandwich to have better quality
- Dutch crunch breadDidn’t use Dutch crunch bread
- Pretzelrami appearanceAlso doesn't look like the picture in real
- Pretzelrami sizePretzelrami very small size i thought was for my 1 year old nephew
- SandwichesSandwiches lacked any condiments (literally just meat and bread)
- au jus sauceNo Âu jus sauce either inside or in the side
If you're craving a good soup or a classic deli sandwich, you might find a tasty meal here. But be aware that consistency can be an issue, so you might want to manage your expectations regarding overall food quality.
Service (5.3 out of 10)
mentioned by 78% of the guests
Service here is a bit of a mixed bag, with an average score of 5.3 and 48.3% customer satisfaction. Many guests praise the incredibly friendly staff and hard workers, highlighting great customer service and good conversation. Specific individuals often go the extra mile, making for a welcoming experience, as seen in 42 positive remarks.
On the flip side, 44 negative comments point to some significant issues. Customers frequently mention slow lines and long waiting times, along with instances of rude staff and terrible service. Getting orders wrong is another recurring complaint, indicating a need for more consistent and attentive service.
Service
87
Reviews
48%
Satisfaction
44
negative
1
neutral
42
positive
Rating distribution
What people like
- Friendly, helpful staff
- Great customer service
- Individual staff efforts
What people don't like
- Slow service/lines
- Rude staff
- Incorrect orders
Often praised
- staffthe staff here is always friendly and helpful
- serviceservice ... received a solid 4 out of 5
- peoplethe people there are super friendly!
- Chris and AntonioChris and Antonio in particular always go the extra mile
- Emiliowho advised us to choose our tacos
- GrubHubGrubHub, who was extraordinarily helpful and provided a full refund
- OG Latino guythe OG Latino guy long hair always makes my day
- SpanishI can confidently say you won't be disappointed. He also speaks Spanish, which is a great addition.
- artistthis is not just a cook behind the line — this is an artist
- cashierThe cashier was very nice
Frequently criticized
- stafftwo of the guys were harrasing me and making fun
- serviceMy experience was very good in terms of food, but the service was chaotic. It seemed like Togo doesn't trust their employees, as one person was going crazy trying to manage everything.
- customer servicelack knowledge of what customer service is
- employeesdoes not trust there employees
- Latina staffLatina staff then both started smirking and smiling
- attentionit is unpleasant the attention
- capacity and willingnesspersonnel who have the capacity and willingness
- creating my own sandwichnot being helpful creating my own sandwich
- disrespectfulvery disrespectful
- employeeLatino lady making it just with the meat and cheese. No condiments, veggies or nothing.
You might encounter genuinely friendly and helpful staff who make your visit great. However, be ready for potential slow service or rude staff, as consistency seems to be an issue. It's a bit of a gamble, so go in with an open mind.
Ambience (4.4 out of 10)
mentioned by 25% of the guests
Some guests found the atmosphere quite pleasant, noting a good vibe and appreciating the people who made them feel welcome. With 5 positive remarks out of 19 total observations, theres certainly a bright side to the overall feel. The ambience score sits at an average 4.4, suggesting its not all bad, even if the overall customer satisfaction is struggling.
However, the experience wasnt always rosy, with 9 negative comments highlighting significant concerns. Many felt uncomfortable due to poor hygiene and issues with sitting areas, even describing the environment as ghetto. This contributes to a rather low customer satisfaction of just 26.3%, indicating theres considerable room for improvement in making guests feel at ease.
Ambience
19
Reviews
26%
Satisfaction
9
negative
5
neutral
5
positive
Rating distribution
What people like
- Pleasant atmosphere
- Good vibe
- Welcoming people
What people don't like
- Poor hygiene
- Uncomfortable environment
- Broken amenities
Often praised
- atmosphereatmosphere ... received a solid 4 out of 5
- feel welcomeAlways feel welcome when hes there
- good vibejust a good vibe
- peoplestill nice people
- pleasant experienceThank you for providing a pleasant experience.
Frequently criticized
- embarrassedI felt so uncomfortable, embarrassed and hurt
- environmentgross environment
- ghettothe atmosphere felt a bit ghetto
- hurtI felt so uncomfortable, embarrassed and hurt
- hygienethe hygiene, the place does not look nice
- placethe place does not look nice
- sitting areasthe tables weren’t really wiped down
- toiletMy experience at the restaurant was quite disappointing due to several issues. The toilet was out of order, which is a basic amenity. Furthermore, they had run out of several items, including ice, all diet drinks, all iced tea, and cheddar.
- uncomfortableI felt so uncomfortable, embarrassed and hurt
While some find a pleasant atmosphere and good vibes, the significant concerns around hygiene and comfort are hard to ignore. If you prioritize a spotless environment and basic amenities, you might be disappointed. Otherwise, be prepared for a mixed bag.
Value (2.1 out of 10)
mentioned by 13% of the guests
Looking at the value, theres not much to celebrate, with only 1 positive comment among 7 total. The lone positive mention briefly noted the price per person falling within the $10–20 range, indicating a small segment found this acceptable. However, the overall picture for value is quite bleak.
However, the overwhelming majority of 6 negative remarks paint a grim picture. Customers frequently felt they wasted their money and were charged too much, citing poor quality for the price per person, especially for items like the chicken cheese steak. Many also reported being denied a refund.
' This results in a poor score of 2.1 and a very low customer satisfaction of 14.3%.
Value
7
Reviews
14%
Satisfaction
6
negative
0
neutral
1
positive
Rating distribution
What people like
What people don't like
- Overpriced for quality
- Poor food quality
- No refunds offered
Often praised
- price per personPrice per person:$10–20
Frequently criticized
- Price per person$12.59 for a 6’ sandwich. I expected better quality
- charged too muchthey charge too much for a sandwich
- chicken cheese steakMy steak was done in a minute😮 The bread was rubbery and dry, the toppings were very little and had no flavor. The $16 chicken cheese steak was worthless.
- moneywasted my money buying this sandwich
- refundThe manager refused any kind of refund or a new meal
- spend a single centI will never spend a single cent at this store again
If youre prioritizing value, this spot might disappoint. Many customers felt the prices didnt match the quality, with issues like poor food and no refunds. You might want to explore other options where your money goes further.
How are the prices at TOGO'S Sandwiches?
You’re looking at roughly 18 per person – reported by 20 diners. That puts it in the $11–$20 category. For a Sandwich Shop, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what others spend, most folks are right in that $11–$20 sweet spot, though a good number also opt for something a bit pricier, pushing into the $21–$30 range.
This chart shows what people usually spend per person, using the 20 most recent reviews.
Here’s how this spot stacks up against similar restaurants in San Francisco when it comes to value for money.
Overall, for a Sandwich Shop in San Francisco, we think the pricing feels quite fair. You’re getting good value for your quick bite.
Customer Reviews: what people think about TOGO'S Sandwiches
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
10
A Masterpiece Pastrami Sandwich!
MOLTO BENE, MAESTRO. BENISSIMO. My experience was exceptional, particularly with the pastrami sandwich, which I can confidently say is the best I have ever had.
Everything about it was perfect. The cook behind the line is truly an artist, crafting a flavor symphony with the pastrami, cheese, mushrooms, and just the right amount of heat. It was a divine creation, a true masterpiece.
I even saved part of it to prolong the pleasure. Grazie, maestro. This is art.
P. S. Whoever made this sandwich should be awarded and promoted immediately.
No questions asked.
- pastrami sandwich10
- flavor symphony10
- artist10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Satisfying Quick Bite with Welcoming Staff
I visited this restaurant once when I was in the area and needed a quick bite. Despite a few customers ahead of me, my patient nature meant I didn't mind the wait. The menu offers a good selection of classic sandwiches, specialty sandwiches, and unique sandwiches dipped in their tasty juice.
The staff were welcoming, well-trained, and understanding, which contributed to a satisfying visit. I appreciated that everything is made to order, ensuring freshness. You have the option to dine in or order for to go.
I recommend this place for anyone seeking a quick meal or on a tight schedule. I plan to return to try their other delicious options.
- quick bite8
- patient nature8
- classic sandwiches7
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
6
Disappointing Sandwich, Okay Service
I wanted to grab a sandwich, and this location was nearby, so I ordered one. The environment was clean overall, but some of the sitting areas and tables didn’t seem thoroughly wiped down, requiring a few tries to find a clean spot. The cashier was very nice and appeared to be the only staff member present.
He finished my order pretty fast, which I always appreciate. However, the sandwich itself was a little disappointing. The bun was very oily, soft, and thin, to the point where the oil seemed to have permeated the entire bun, essentially destroying it.
The pastrami inside was a bit salty. We asked for lettuce and tomatoes, but they were served on the side instead of being in the bun, which, while understandable, was a bit inconvenient, especially when trying to eat on the go. There's definitely room for improvement, and if they could change the bun, it could be really good!
- environment5
- cashier8
- pretty fast8
- sitting areas3
- sandwich itself3
- bun2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
2
Disappointing Sandwich Experience
My experience at this restaurant was disappointing. For $12. 59, I expected a 6-inch sandwich to have better quality and more meat and fillings.
When I asked for ketchup, the lady making the sandwich informed me they didn't have any, forcing me to go to McDonald's across the street. The overall food quality and service were unsatisfactory.
- 6-inch sandwich2
- meat and fillings2
- ketchup1
Visit Type
- Quick Meal
Wait Time
- Immediate (0–5 min.)
2
Disappointing Chicken Cheese Steak Experience
My experience at the restaurant was disappointing. I ordered a chicken cheese steak, and the lady behind the counter put everything inside white bread and microwaved it. My steak was done in a minute😮 The bread was rubbery and dry, the toppings were very little and had no flavor.
The $16 chicken cheese steak was worthless.
- chicken cheese steak2
- bread2
- topping2
What TOGO'S Sandwiches offers
Crowd
- LGBTQ+ friendly
- Transgender safespace
- Groups
Payments
- Credit cards
- Debit cards
Children
- Kids' menu
- Good for kids
Popular for
- Solo dining
- Lunch
Amenities
- Gender-neutral restroom
- Restroom
Offerings
- Vegetarian options
- Quick bite
Dining options
- Catering
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What parking options are available at TOGO'S Sandwiches?
You’ll be pleased to know that TOGO’S Sandwiches offers a free parking lot, and there’s usually plenty of parking available. This makes your visit convenient and stress-free, especially when you’re in a hurry for a quick bite in the Mission District.
Is TOGO'S Sandwiches accessible for wheelchair users?
Absolutely! TOGO’S Sandwiches is fully wheelchair accessible, featuring a wheelchair accessible entrance, parking lot, seating, and even a wheelchair accessible restroom. You can enjoy your meal comfortably and without any accessibility concerns.
What is the overall customer sentiment for TOGO'S?
Customer satisfaction at TOGO’S is currently at 46.6%, indicating a mixed reception. While many appreciate certain aspects, others have voiced concerns.
How do customers rate the food and service at TOGO'S?
Customers generally rate the Food (5.6) as average, often highlighting tasty sandwiches and freshness. Service (5.3) also receives an average score, with many praising the friendly staff.
What are the main areas where TOGO'S could improve?
The primary area for improvement is Value (2.1), as many customers feel the prices are too high for the quality or portion size. Ambience (4.4) also shows room for improvement, with some mentioning hygiene issues and an uncomfortable environment.