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oChef » Pirooo – San Francisco
Pirooo - San Francisco
Photo from Pirooo
Pirooo at a glance
San Francisco Polk Gulch
- 🥟 Nepalese Restaurant
$$
Price per Person $31–$40
mentioned by 58 of the guests
#763 out of 2403 places to eat in San Francisco
#6 Nepalese Restaurant out of 9 in San Francisco
Good
7.9 out of 10
Food
Service
Ambience
Value
376
Reviews
81.4%
Satisfaction
Often praised
- Delicious food
- Great service
- Good value
Frequently criticized
- Inconsistent food
- Quiet atmosphere
- Slow delivery
The restaurant Pirooo in San Francisco’s vibrant Polk Gulch neighborhood offers an authentic Nepalese dining experience. You’ll discover a welcoming spot perfect for any meal, from breakfast to dinner, with a focus on delicious organic dishes and a wide array of vegetarian options.
Whether you’re looking for a quick bite or a relaxed evening, Pirooo provides a comfortable setting where you can enjoy unique flavors and excellent service.
Overview: Introducting Pirooo
Pirooo offers a generally pleasant dining experience, often praised for its delicious Nepalese food and the warmth of its attentive staff. Many appreciate the cozy atmosphere, making it a comfortable spot for a meal.
However, some guests have encountered an unpleasant silence in the dining area, and there have been occasional remarks about certain food items being inconsistent. While generally well-regarded, these points suggest areas where Pirooo could enhance its overall offering.
Good
7.9
out of 10
376
Reviews
81.4%
Satisfaction
59
negative
11
neutral
306
positive
Pirooo earns a solid overall score of 7.9, reflecting a generally positive customer experience, with satisfaction standing at a strong 81.4%. This assessment is drawn from 376 customer observations, comprising 306 positive remarks against 59 negative ones.
Customers consistently commend the excellent Service (8) and the flavorful Food (7.9). The inviting Ambience (7.7) also contributes positively, while the Value (7.1) is considered fair, indicating a well-rounded offering across key dining aspects.
What people like
- Delicious Nepalese food
- Attentive, friendly service
- Reasonable pricing
What people don't like
- Inconsistent food quality
- Unpleasant quiet atmosphere
- Slow meal delivery
Pirooo presents itself as a worthwhile option for those seeking authentic Nepalese flavors, backed by a commendable Recommendation Score of 8. It’s a place where you can generally expect a satisfying meal and pleasant interactions.
If you prioritize flavorful cuisine and attentive service in a cozy setting, Pirooo is certainly worth considering. Just be mindful that some experiences have pointed to occasional inconsistencies in dish preparation and a sometimes quiet dining environment.
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Verdict: Our expert take on Pirooo
Food (7.9 out of 10)
mentioned by 100% of the guests
Get ready for a flavorful adventure! The food here generally hits the mark, boasting a good score of 7.9 and a good customer satisfaction of 81.8%. With 202 positive remarks out of 247 total, many rave about the authentic Nepali flavors, especially the delicious Momo dumplings and exciting spicy options.
Dont miss their specialty cocktails, which also receive high praise for their unique taste. However, its not always a perfect plate. While most experiences are positive, 36 opinions point to some inconsistencies.
A few found certain dishes bland or dry, while others noted a curry that was too sweet or even uncooked chicken momo. Some also felt the presentation could use a little more flair, suggesting a mixed bag for certain items.
Food
247
Reviews
81%
Satisfaction
36
negative
9
neutral
202
positive
Rating distribution
What people like
- Authentic Nepali flavors
- Delicious Momo dumplings
- Great spice, cocktails
What people don't like
- Inconsistent flavor quality
- Some dishes bland/dry
- Uncooked food concerns
Often praised
- foodtangy, sweet, fresh, and most importantly spicy (piroo) food
- FoodFood:5
- Nepalese foodI've decided to go and have no regrets about it. The food was spicy, full of flavor, and delicious Nepalese food. I highly recommend trying the Salmon Kachilla, ChatePate, and Beet Salad - no words, just try it)).
- chatpatechatpate which is a spicy, crunchy, mixture of noodles, cilantro, onions, and tomatoes. It's refreshing.
- cevicheThe ceviche and chatpate were so delicious
- dumplingsMy experience at this restaurant was fantastic! They serve the best dumplings in SF, and it's my go-to place for the best Nepali food. I particularly enjoyed their chatpate and pani puri.
- pani puriThe food was REALLY good and fresh. I highly recommend trying the papdi chaat, pani puri, chicken momos jhol style, and choila wraps. The serving sizes were pretty generous for tapas, and the prices were reasonable.
- pork momopork momo (delicious and juicy)
- Beet SaladBeet Salad -no words, just try it
- Chat PateEverything was delicious! We had the Chat Pate
Frequently criticized
- foodHowever, there seems to have been a recent menu change, and potentially an ownership change as well. Unfortunately, the food is not nearly as good as it used to be. I found the curry to be very sweet and otherwise flavorless.
- momosMy friends and I went in the hopes of some yummy chaat, and a lot of the flavors felt toned down and didn't have traditional tastes. The pani puri and momos were relatively bland. I did enjoy the papdi chaat and would love to see more tasty chutneys added on the side to these dishes.
- saladA little tip: when people come together, they want to eat together. To make matters worse, my food wasn't spicy; it was sweet, and my salad didn't look fresh. Unfortunately, it wasn't a positive visit for me, so I wouldn't recommend it.
- ChatpateChatpate which was too salty for me
- Pani purithe Pani puri was a significant disappointment
- Steam chicken momoSteam chicken momo wasn’t good enough to impress us
- bowlsThe bowls are the least enjoyable dishes
- cevicheCeviche is not good at all in an analogy of quantity, quality, and price
- chicken momochicken momo it was uncooked
- curryVery sweet and otherwise flavorless curry
If you're seeking authentic Nepali flavors and love a good Momo, this spot is definitely worth a try, especially for its spicy options and unique cocktails. Just be aware that some dishes might be a hit or miss in terms of flavor consistency or presentation, so choose wisely.
Service (8 out of 10)
mentioned by 68% of the guests
The service here generally hits the mark, boasting a good score of 8 and a strong customer satisfaction of 83.6%. With 56 positive remarks out of 67 total, guests frequently praise the attentive staff, friendly owner, and overall hospitable and phenomenal service. Many found the team to be personable, making for a truly top-notch experience.
However, there are a few bumps in the road, with 11 negative comments highlighting areas for improvement. Some guests reported very slow service, even describing it as horrible service, and noted issues like meals not arriving together. There were also mentions of a service girl who was unhelpful, suggesting inconsistency.
Service
67
Reviews
83%
Satisfaction
11
negative
0
neutral
56
positive
Rating distribution
What people like
- Attentive staff
- Friendly owner
- Phenomenal service
What people don't like
- Very slow service
- Horrible service
- Inconsistent service
Often praised
- serviceWe ordered takki rice with tofu and chicken from the large platters. The service was friendly. Unfortunately, there was no more tofu in stock, so I only got mushrooms.
- ServiceThe service was rated a solid 4/5
- ownerMy boyfriend and I had an early dinner here on a Saturday night. We met the owner, a very kind woman that gave us great recommendations. We had the Chat Pate, Pan Puri, pork Momo, and chicken tacos.
- staffstaff are very friendly
- waitressA shame, really, because the basic flavor of the bowl was good! The waitress was attentive and couldn't do anything about the delay in food or the silence in the room. A shame, really!
- customer serviceAmazing customer service
- recommendationsMy boyfriend and I had an early dinner here on a Saturday night. We met the owner, a very kind woman that gave us great recommendations. We had the Chat Pate, Pan Puri, pork Momo, and chicken tacos.
- serverThe staff and service were excellent. We had a good conversation with the manager, and the server made my girlfriend a great cocktail. The manager promised some good menu changes for our next visit.
- attentivesiempre estuvieron atentos
- attentive staffI was excited to try this place based on the pictures and the menu. It is a cute little spot with fantastic food and attentive staff. We were fortunate to share multiple items from the menu and I would definitely recommend trying this place if you are looking for something inexpensive and different.
Frequently criticized
- servicethe service is so bad
- dishesThe dishes came with 15! Minutes Versatz
- mealsI was also asked whether I wanted the food spicy or medium spicy, and I ordered spicy. Unfortunately, the meals didn't come together. My food was brought first, about 15 minutes later, and when I was ready, my friend's food arrived.
- ordering foodImpossible to order food from the restaurant.
- ownera very greedy owner
- reviewsNo idea how they have such high reviews, they are likely fake.
- service girlthe service girl said this is like this
- websiteThe website listed but it is empty.
Overall, the service here seems to be a strong point, with many guests enjoying friendly and attentive interactions. While there are occasional reports of slow service, the positive experiences far outweigh the negatives. If you value a welcoming and personable dining experience, this place is definitely worth a try.
Ambience (7.7 out of 10)
mentioned by 44% of the guests
When it comes to the vibe, this spot generally hits the mark! With a solid score of 7.7 and a customer satisfaction rate of 80.5%, its clear most folks enjoy the atmosphere. Many of the 33 positive remarks highlight the "cozy atmosphere, " "cute little spot, " and even a "unique second-story dining" level, creating "good vibes" with its clean, tranquil, and stylish decor.
However, its not all sunshine and roses. A few of the 7 negative comments point out that the place can feel super small for families. Some also noted an unpleasant silence due to no music and the distraction of a door to the noisy street being open, which can detract from the overall experience.
Ambience
41
Reviews
80%
Satisfaction
7
negative
1
neutral
33
positive
Rating distribution
What people like
- Cozy, stylish interior
- Unique second-story dining
- Tranquil, good vibes
What people don't like
- Small for families
- Unpleasant silence
- Noisy street door
Often praised
- atmospherethe atmosphere was very tranquil
- AtmosphereAtmosphere:5
- ambienceMy experience at this restaurant was interesting. The place has a kinda cool ambience and is quite tiny, with upstairs seating where we chose to sit. We started with chatpate, which was pretty good but had some very strong flavors.
- ambiancegreat ambiance
- interiorinterior is well decorated
- locationA very nice location
- restaurantNice and cozy restaurant
- cozy atmospherehow cozy the restaurant feels
- cuteso cute
- cute little spotIt is a cute little spot
Frequently criticized
- atmosphereAtmosphere:1
- door to the noisy streetdoor to the noisy street open
- no musicAt first glance, we liked the restaurant itself. Unfortunately, there was a very unpleasant silence, no music, and the door to the noisy street was open. The dishes arrived with a 15-minute delay!
- placethis place is super small for family
- restaurantThe worst restaurant I’ve ever been to.
- unpleasant silenceAt first glance, we liked the restaurant itself. Unfortunately, there was a very unpleasant silence, no music, and the door to the noisy street was open. The dishes arrived with a 15-minute delay!
- websiteThe service was good and the prices were affordable. But guys, you really need to fix your website.
If you're looking for a cozy, stylish, and generally tranquil spot for a smaller group, this place is definitely worth checking out. However, if you prefer a lively atmosphere with music or need ample space for a large family, you might find the quietness and size a bit disappointing.
Value (7.1 out of 10)
mentioned by 24% of the guests
When it comes to value, this spot generally hits the mark with a 7.1 score and a solid 71.4% customer satisfaction. Many guests rave about the economical and affordable prices, especially highlighting the happy hour for its amazing value. Based on 15 positive remarks, diners often find the quality price point to be excellent and everything reasonably priced.
However, not everyone is completely thrilled. Out of 21 total opinions, 5 customers expressed concerns, mainly regarding the quantity not always matching the price. A few found specific items to be expensive, suggesting that while overall value is good, some dishes might feel a bit overpriced for what you get.
Value
21
Reviews
71%
Satisfaction
5
negative
1
neutral
15
positive
Rating distribution
What people like
- Amazing happy hour
- Affordable prices
- Great quality-price point
What people don't like
- Quantity can disappoint
- Some items expensive
Often praised
- pricesI highly recommend trying the papdi chaat, pani puri, chicken momos jhol style, and choila wraps. The serving sizes were pretty generous for tapas, and the prices were reasonable. Additionally, the service was friendly and fast.
- pricethe price is also affordable
- $2 oystersthey have $2 oysters during Happy Hour
- affordableIt was very affordable
- economicalPrecio muy econòmico
- fairly pricedfairly priced
- happy hourTheir happy hour is amazing value
- inexpensivesomething inexpensive and different
- quality price pointThe quality price point is great
- reasonably pricedEverything was amazing and reasonably priced
Frequently criticized
- jhol momo17 $ for jhol momo which is expensive
- khana setFor more than 20$
- plastic forkowner insisted on charging them a 1.09
- priceprice of whole food
- quantityexpecting a good quantity for that much of amount
If you're looking for a place that generally offers great bang for your buck, especially during happy hour, this restaurant is definitely worth checking out. While most find it affordable, be mindful that a few specific items might feel a bit pricey for their portion size.
How are the prices at Pirooo?
You’re looking at roughly 37 per person – reported by 58 diners. That puts it in the $31–$40 category. For a Nepalese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 37, the prices are quite spread out, with many guests spending less in the 11 – 30 $ range, alongside some more premium options.
Here’s a quick look at what guests spend per person, based on the latest 58 reviews.
See how this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels pretty fair for a Nepalese restaurant. It offers a good range, so you can find something whether you’re looking for a quick, affordable bite or a more indulgent meal.
Customer Reviews: what people think about Pirooo
Price per Person
- $41–$50
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
1
Disgusting Food, Fake Reviews Suspected
My experience at this restaurant was overwhelmingly negative. The food was absolutely disgusting, and I can honestly say it was the worst restaurant I’ve ever been to. I have no idea how they have such high reviews; I suspect they are likely fake.
The overall experience, including the food, service, and atmosphere, was rated a 1 out of 5, which accurately reflects how terrible it was.
- food1
- restaurant1
- reviews1
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
9
Amazing Cozy New Year's Eve Dinner!
My experience on New Year's Eve was fantastic! The restaurant was open, and the ambience was amazing, friendly, cozy, and clean. ❤️ We enjoyed the goat curry, chicken curry, and jhol momo, all of which were delicious – rich but not overpowering.
The carrot pudding was a tad too sweet for me, but still good. I'll definitely be coming back!
- ambience10
- goat curry9
- chicken curry9
Visit Type
- Casual Outing
Service Type
- Dine-in
Meal Type
- Dinner
1
Horrible Food, Service, and Greedy Owner
My experience at this restaurant was horrible. The food was terrible, and the service was equally bad. To make matters worse, the owner was incredibly greedy.
On Christmas Day, when someone asked for a plastic fork, the owner insisted on charging them $1. 09. This experience was a significant disappointment.
- food1
- service1
- owner1
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
6
Interesting Menu, Slow Service
My experience at this restaurant involved an interesting menu of Himalayan tapas. The surroundings and decor were comfortable, creating a pleasant atmosphere. However, the service was very slow during my Sunday afternoon visit.
The food itself was reasonably good, though as I'm not familiar with this cuisine, I may not be the best judge. The samosa chaat I tried was just okay and not entirely to my taste. Despite this, the menu offers enough intrigue to warrant further exploration.
- surroundings and decor7
- food7
- samosa chaat5
- service3
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Amazing Food and Kind People!
My experience at this restaurant was fantastic! The food was amazing, and the people were incredibly kind. I highly recommend checking out and supporting this place.
The momos are a must-order!
- food10
- people10
- momos10
What Pirooo offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
- Debit cards
Children
- Kids' menu
- Has changing table(s)
- Good for kids
- High chairs
Amenities
- Bar onsite
- Gender-neutral restroom
- Wi-Fi
- Free Wi-Fi
- Restroom
Offerings
- Happy hour drinks
- Wine
- Coffee
- Beer
- Small plates
- Happy hour food
- Cocktails
- Organic dishes
- Vegetarian options
- Alcohol
Dining options
- Dinner
- Seating
- Breakfast
- Dessert
Service Options
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Pets
- Dogs allowed inside
- Dogs allowed outside
- Dogs allowed
FAQs
Is Pirooo accessible for all guests?
Yes, Pirooo is committed to accessibility, offering a wheelchair accessible entrance, seating, and restroom. You’ll find it easy to navigate and enjoy your dining experience comfortably.
What kind of dining options and drinks can you expect at Pirooo?
At Pirooo, you can enjoy breakfast, dinner, and dessert with comfortable seating. The menu features small plates, organic dishes, and vegetarian options. For drinks, you’ll find happy hour drinks, wine, coffee, beer, and cocktails.
What is the overall customer sentiment for Pirooo?
Pirooo receives a strong overall score of 7.9, with customers particularly appreciating its Service (8), Food (7.9), Ambience (7.7), and Value (7.1).
What are the standout positive aspects of Pirooo?
Patrons frequently highlight the delicious Nepalese food, the attentive staff, and the generally reasonable prices as key strengths of the restaurant.
Are there any common criticisms or areas for improvement at Pirooo?
Some feedback indicates occasional inconsistencies in food quality, such as bland or uncooked dishes, and a sometimes unpleasant quiet atmosphere due to a lack of music.