oChef » Sun Kwong – San Francisco

Sun Kwong - San Francisco

Chinese Restaurant Sun Kwong in San Francisco
Photo from Sun Kwong
How do the guests rate it?
Sun Kwong at a glance
San Francisco Nob Hill
$$
Price per Person $11–$20
mentioned by 17 of the guests
#567 out of 2403 places to eat in San Francisco
#29 Chinese Restaurant out of 276 in San Francisco
Excellent
8.1 out of 10
9.1
Food
7.1
Service
5.5
Ambience
8.8
Value
57

Reviews

87.7%

Satisfaction

Often praised
  • Delicious food
  • Great value
  • Fast service
Frequently criticized
  • Hygiene issues
  • Service inconsistency

The restaurant Sun Kwong is a welcoming Chinese restaurant nestled in San Francisco’s vibrant Nob Hill neighborhood. You’ll find it’s a perfect spot for a quick bite, offering a casual atmosphere where you can relax and enjoy your meal.

Whether you’re looking for lunch or dinner, this establishment provides a comfortable setting for all.

Overview: Introducting Sun Kwong

Sun Kwong offers a straightforward dining experience where the focus is clearly on the plate. Many appreciate the delicious food, often noting the generous portions that arrive quite fast.

It’s a place where the culinary offerings generally hit the mark, providing a satisfying meal. While the food is a strong point, some experiences with service have been inconsistent, with a few customers feeling ignored.

There’s also a notable concern regarding hygiene that might give some pause, despite the generally clean storefront.

Excellent
8.1 out of 10
57

Reviews

87.7%

Satisfaction

6

negative

1

neutral

50

positive

Sun Kwong earns a solid 8.1 overall, reflecting a generally positive dining experience. This is further supported by a strong 87.7% customer satisfaction rate, indicating most diners leave content.

With 50 positive remarks against just 6 negative out of 57 total opinions, the sentiment leans heavily towards approval, suggesting a reliable choice for many. The Food (9.1) stands out as a clear highlight, consistently receiving high praise.

Value (8.8) also performs well, offering generous portions at reasonable prices. While Service (7.1) is generally good, it has seen some mixed feedback.

The Ambience (5.5), however, is more of a mixed bag, often described as simple and clean but not particularly inviting.

What people like
  • Delicious, generous food
  • Excellent value
  • Prompt, welcoming service
What people don't like
  • Hygiene concerns
  • Inconsistent staff attention

With a strong 8.2 recommendation score, Sun Kwong is a solid choice if you prioritize flavorful food and excellent value. It delivers on its promise of satisfying portions and quick service, making it a practical option for a casual meal.

However, be aware of potential inconsistencies in staff attention and a notable hygiene concern. If these aspects are deal-breakers for you, you might want to consider other options, but for a quick, tasty, and affordable meal, it generally hits the mark.

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Verdict: Our expert take on Sun Kwong

Food (9.1 out of 10)

mentioned by 92% of the guests

When it comes to the food here, youre in for a treat! With an impressive score of 9.1 and a stellar customer satisfaction rate of 100%, its clear diners are absolutely loving whats on their plates. Based on 31 positive comments, guests consistently praise the delicious and fresh food, often highlighting the generous portions and authentic Chinese American food, with some even calling out the best egg roll theyve ever had.

What's truly remarkable is the complete absence of any negative feedback regarding the food. Zero negative mentions among all the reviews mean that diners are consistently delighted, finding the dishes tasty, bountiful, and cooked with care, leaving no room for complaint.

9.1 Food

31

Reviews

100%

Satisfaction

0

negative

0

neutral

31

positive

Rating distribution
What people like
  • Delicious, fresh food
  • Generous portions
  • Authentic Chinese flavors
What people don't like

Often praised

  • food
  • portions
  • Chicken and broccoli chow fun
  • Chinese American food
  • Food
  • Generous portions
  • Kung Pao Chicken
  • Sizzling Rice soup
  • authentic Chinese food
  • beef chow fun

Frequently criticized

No complaints so far.

If youre looking for a place with consistently delicious, fresh, and generously portioned Chinese-American food, this spot is definitely worth trying. The overwhelmingly positive feedback suggests youll leave satisfied and happy with your meal.

Service (7.1 out of 10)

mentioned by 77% of the guests

When it comes to service, this place generally hits the mark with a good score of 7.1 and a good customer satisfaction of 78.6%. Out of 14 comments, 11 rave about the attentive staff, welcoming people running the place, and impressive service speed, especially for delivery and pickup. Many feel truly welcome and appreciate how quickly their food is ready, highlighting terms like staff, service speed, and customer service.

However, its not all sunshine, with 3 negative experiences pointing to some areas for improvement. A few customers felt a lack of staff attention, reporting instances of being ignored or not served. There was also a concerning observation about an employees actions, suggesting potential issues with operational standards, indicating that service can sometimes be inconsistent.

7.1 Service

14

Reviews

78%

Satisfaction

3

negative

0

neutral

11

positive

Rating distribution
What people like
  • Attentive, welcoming staff
  • Fast service speed
  • Seamless pickup/delivery
What people don't like
  • Felt ignored by staff
  • Questionable employee actions

Often praised

  • service
  • staff
  • customer service
  • delivery
  • food ready fast
  • people
  • people running the place
  • pickup
  • service speed

Frequently criticized

  • employee
  • service
  • staff attention

Overall, if you're looking for generally good and fast service, especially for delivery or pickup, this spot seems like a solid choice. Just be aware that a few isolated incidents suggest staff attention can sometimes be inconsistent, and there might be occasional operational quirks.

Ambience (5.5 out of 10)

mentioned by 46% of the guests

The ambience here offers some appealing aspects, with 4 positive remarks out of 8 total. Guests often highlight the fantastic location right by the Hyde Street cable car turnoff, a simple and clean storefront, and the overall cleanliness of the place. Many also find it a great family place, contributing to its charm despite an overall score for ambience sitting at an average 5.5.

However, the vibe isnt entirely positive, with 3 negative comments. Some patrons expressed serious hygiene concerns, leading to an "unpleasant feeling" about the place. One even rated the atmosphere quite low, suggesting it truly missed the mark.

Customer satisfaction for ambience is currently at a mixed 50%, indicating theres certainly room for improvement in creating a consistently welcoming environment.

5.5 Ambience

8

Reviews

50%

Satisfaction

3

negative

1

neutral

4

positive

Rating distribution
What people like
  • Great location
  • Always clean
  • Family-friendly place
What people don't like
  • Hygiene concerns
  • Unpleasant feeling
  • Poor atmosphere

Often praised

  • cleanliness
  • family place
  • location
  • storefront

Frequently criticized

  • Atmosphere
  • feeling
  • hygiene

If a great location and a clean, family-friendly spot are your priorities, this place might be worth a look. However, be prepared for potential hygiene issues and an inconsistent atmosphere that could detract from your experience.

Value (8.8 out of 10)

mentioned by 31% of the guests

The value here is truly outstanding, with a fantastic score of 8.8, indicating a good to excellent experience. Customers are absolutely thrilled, reflected in an excellent 100% satisfaction rate. Based on 4 positive remarks, guests consistently praise the prices and the Family Dinner, noting they offer the best prices in the area and generously portioned meals for a great deal.

Whats truly remarkable is the complete absence of any negative feedback concerning value. With zero negative mentions, its clear that guests universally agree the pricing and portion sizes are spot on, leaving no room for complaint. This makes it evident that when it comes to getting your money's worth, this establishment truly delivers without any reported downsides.

8.8 Value

4

Reviews

100%

Satisfaction

0

negative

0

neutral

4

positive

Rating distribution
What people like
  • Best prices
  • Generous portions
  • Reasonable Chinese
What people don't like

Often praised

  • prices
  • Family Dinner

Frequently criticized

No complaints so far.

If youre looking for a place where your money goes a long way, this spot is definitely worth checking out. With excellent prices and generous portions, youre guaranteed to feel like youre getting a fantastic deal every time. Its a clear winner for value-conscious diners.

How are the prices at Sun Kwong?

You’re looking at roughly 20 per person – reported by 17 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.

Most guests tend to spend right within this $11–$20 range, showing a clear sweet spot for pricing.

Here’s a quick look at what guests spend per person, based on the latest 17 reviews.

See how this restaurant’s value stacks up against similar spots in San Francisco.

Overall, for a Chinese Restaurant in San Francisco, we think the pricing feels quite fair. It offers a good balance without breaking the bank.

Customer Reviews: what people think about Sun Kwong

Visit Type
  • Regular Visit
Service Type
  • Dine-in
Meal Type
  • Lunch
F001z
Review date: 10/28/2025
9
Great Neighborhood Chinese Spot
My experience at this neighborhood Chinese restaurant was great. The food was delicious, the portions were large, and the people were good. They even offer free soup during lunch if they've made a lot, which is a nice touch.
  • food9
  • portions9
  • people8
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Jxx X.
Review date: 10/10/2025
8
Very Good Food Experience!
My experience at the restaurant was very good. I enjoyed the egg rolls and the chicken and vegetable stir fry with rice. The food was very good!
  • egg rolls8
  • chicken and vegetable stir fry with rice8
  • Food9
Price per Person
  • $11–$20
Visit Type
  • Tourist Experience
Service Type
  • Dine-in
Meal Type
  • Lunch
Wait Time
  • Immediate (0–5 min.)
Thomas N.
Review date: 10/04/2025
8
Authentic Chinese with a Standout Egg Roll!
Hop off the trolley here on Hyde Street for some authentic Chinese food and service. The portions are generous, and I had the best egg roll I’ve ever encountered! The food quality is excellent, and the service was attentive. However, the atmosphere was not as enjoyable.
  • authentic Chinese food10
  • Generous portions9
  • best egg roll10
  • Atmosphere2
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Ljugberg L.
Review date: 06/27/2025
2
Good food, disturbing hygiene issue
My experience at this restaurant was a mix of great food and a deeply upsetting incident. The food itself was really good, earning a food score of 5. However, I witnessed an employee scoop up water from the floor and pour it into a pan. I can't stop wondering why someone would do that. It's truly disheartening and raises serious concerns about hygiene.
  • food10
  • employee1
  • hygiene1
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Group Type
  • Couple
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Dinner
Giovanna P.
Review date: 04/18/2025
9
Delicious Food and Welcoming Service
I stumbled upon this restaurant while walking through Russian Hill and I'm so glad we decided to go in! The food was delicious, fast, and served in generous sized portions. We ordered the hot & sour soup and chow fun. The people running the place were also incredibly welcoming. I can’t wait to come back and try more from the menu!
  • food9
  • portions8
  • hot & sour soup9

What Sun Kwong offers

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible seating
  • Wheelchair accessible restroom

Payments

  • Credit cards

Children

  • Good for kids

Popular for

  • Dinner
  • Lunch
  • Solo dining

Amenities

  • Restroom

Offerings

  • Quick bite

Dining options

  • Dinner
  • Lunch
  • Table service

Service Options

  • Dine-in
  • Takeout
  • Delivery

Atmosphere

  • Casual

FAQs

What dining options and accessibility features does Sun Kwong Restaurant offer?
At Sun Kwong Restaurant, you can enjoy both lunch and dinner with convenient table service. The establishment is fully wheelchair accessible, featuring an accessible entrance, seating, and restroom, ensuring a comfortable experience for all guests.
Yes, Sun Kwong Restaurant provides flexible service options including dine-in, convenient takeout, and reliable delivery. You’ll find the atmosphere to be casual, making it a relaxed and inviting place for your meal.
Sun Kwong holds an overall score of 8.1. Its Food is highly rated at 9.1, followed by strong Value at 8.8. Service is rated 7.1, while Ambience scores 5.5.
Yes, customers frequently praise the excellent value, noting reasonable prices and generous portions, especially for family dinners.
While service is often fast and welcoming, some customers have reported inconsistent staff attention and a specific hygiene concern regarding an employee’s actions.
Loading map…
Location
1400 Jackson St, 94109 San Francisco
Opening hours
Monday – Saturday
11:00 AM – 8:00 PM
Sunday
Closed