Planning
- Accepts reservations
oChef » New Country Sky – San Francisco
New Country Sky - San Francisco
Photo from New Country Sky
New Country Sky at a glance
San Francisco Polk Gulch
- 🥡 Chinese Restaurant
$$
Price per Person $11–$20
mentioned by 1 of the guests
#1804 out of 2403 places to eat in San Francisco
#179 Chinese Restaurant out of 276 in San Francisco
Good
6.8 out of 10
Food
Service
Ambience
Value
46
Reviews
67.4%
Satisfaction
Often praised
Frequently criticized
The restaurant New Country Sky invites you to discover authentic Chinese flavors right in the heart of San Francisco’s vibrant Polk Gulch neighborhood. This casual Chinese restaurant is your go-to spot for a delicious and quick bite, perfect for any time of day.
You’ll find a welcoming atmosphere where you can enjoy a relaxed meal, whether you’re dining solo or with company. It’s an ideal choice for those seeking a straightforward and satisfying culinary experience in the city.
Overview: Introducting New Country Sky
Good
6.8
out of 10
46
Reviews
67.4%
Satisfaction
14
negative
1
neutral
31
positive
What people like
What people don't like
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Verdict: Our expert take on New Country Sky
Food (6.9 out of 10)
mentioned by 100% of the guests
When it comes to the food, this spot generally hits the mark, earning a 6.9 score, which is good, though customer satisfaction is a 68% mixed bag. Many diners rave about the really tasty food, with specific shout-outs for the beef fried rice, shrimp wonton soup, and Kung Pao Chicken. With 17 positive remarks out of 25 total, many found the large portions and sweet and sour pork to be delicious and a great value.
However, not everyone is completely won over. About 8 opinions expressed some disappointment, particularly with the hot n sour soup and chicken wings, suggesting they didn't quite meet expectations. Some felt the freshness could be better, and there were comments about the chicken taste and the balance of the sweet and sour sauce not being quite right.
Food
25
Reviews
68%
Satisfaction
8
negative
0
neutral
17
positive
Rating distribution
What people like
- Tasty food
- Generous portions
- Wide selection
What people don't like
- Lacks freshness
- Soups disappoint
- Chicken taste off
Often praised
- foodIt's TBD when it will get here. We've ordered from them before, and the food is good, but the last time we ordered, they put a duplicate charge on our credit card. I don't think I'll be ordering from them again.
- Chinese restaurantsThe food was really tasty, and the price was more than reasonable. I'd say it's probably one of the best Chinese restaurants I have ever been to. Additionally, the service was fast, which was a definite plus.
- Kung Pao ChickenKung Pao Chicken was also very good
- Malaysia style noodlesauthentic Malaysia style noodles
- beef fried ricebeef fried rice but it was really good
- free teaYou get a free tea to the meal
- large portionsconsisted of very large portions
- lo mein lunch specialThe sesame chicken and lo mein lunch special was delicious
- selectionselection was very large
- sesame chickenThe sesame chicken and lo mein lunch special was delicious
Frequently criticized
- chicken corn chowder soupchicken corn chowder soup... we live on east coast and west coast blows em out the water!!!
- chicken tastechicken taste like actual chicken not some mystery meat
- chicken wingschicken wings... we live on east coast and west coast blows em out the water!!!
- chinese fooddifference between chinese were use to compared to what we got isn't even describable
- curry chicken n shrimp ricecurry chicken n shrimp rice... we live on east coast and west coast blows em out the water!!!
- freshnessFreshness doesn't compare
- hot n sour souphot n sour soup... we live on east coast and west coast blows em out the water!!!
- sweet an sour sauceSweet an sour isnt an over leaded sweet sauce but a beautiful balance of sour and sweet..
If youre looking for generally tasty Chinese food with generous portions and a wide selection, this place is worth a try. Just be aware that some specific dishes, like certain soups or chicken items, might not impress everyone, and freshness has been a point of contention for a few. Its a mixed bag, but leans positive for overall value.
Service (6.3 out of 10)
mentioned by 70% of the guests
When it comes to service, this spot has a bit of a mixed bag, with a score of 6.3 which is average, and customer satisfaction sitting at a 64.3% which is mixed. Many folks rave about the service, restaurant service, delivery, and delivery time, noting that it's often fast, pleasant, and even outstanding, with deliveries sometimes arriving in under 25 minutes. These positive experiences account for 9 out of 14 customer remarks.
However, not everything is smooth sailing. There are 5 negative remarks, often centered around issues with order handling, being put on hold, and frustrating phone experiences. Some customers reported being asked to hold, hearing background noise for several minutes, and even being hung up on when trying to check on their orders.
Service
14
Reviews
64%
Satisfaction
5
negative
0
neutral
9
positive
Rating distribution
What people like
- Fast, pleasant service
- Outstanding service
- Efficient delivery
What people don't like
- Long hold times
- Poor phone etiquette
- Calls disconnected
Often praised
- serviceThe service was fast and pleasant
- deliveryBoth restaurant service and delivery work very well
- delivery timedelivered in less than 25 mins
- restaurant serviceBoth restaurant service and delivery work very well
Frequently criticized
- background noiseWhen I called at 7: 35 PM to check on the order, I was asked to hold. The phone was put down, and I heard background noise for 7 minutes before being hung up on. I called back and was told the food was ready and would be picked up for delivery soon.
- holdI placed an order at 6 PM. When I called at 7: 35 PM to check on the order, I was asked to hold. The phone was put down, and I heard background noise for 7 minutes before being hung up on.
- hung up onbefore I was hung up on
- orderI placed an order at 6 PM. When I called at 7: 35 PM to check on the order, I was asked to hold. The phone was put down, and I heard background noise for 7 minutes before being hung up on.
- phoneWhen I called at 7: 35 PM to check on the order, I was asked to hold. The phone was put down, and I heard background noise for 7 minutes before being hung up on. I called back and was told the food was ready and would be picked up for delivery soon.
Overall, the service here seems to be a bit of a gamble. While many enjoy quick and pleasant interactions, be prepared for potential frustrations if you need to call in, as phone handling can be a real pain point. If you're dining in or getting a straightforward delivery, you might be pleasantly surprised, but complex orders or issues could lead to a less-than-stellar experience.
Ambience (7.3 out of 10)
mentioned by 30% of the guests
When it comes to the vibe, this spot really shines! Guests frequently praise the ample seating and the overall atmosphere, describing it as comfortable and pleasantly quiet. With a solid score of 7.3, the ambience is definitely a strong point, and two out of three comments specifically highlighted these positive aspects.
Interestingly, while the score is good, customer satisfaction sits at a 66.7%, which is a bit mixed. However, it's worth noting that out of the three observations, there were no negative comments or concerns raised about the ambience, suggesting a generally pleasant environment without any major drawbacks.
Ambience
3
Reviews
66%
Satisfaction
0
negative
1
neutral
2
positive
Rating distribution
What people like
- Comfortable seating
- Pleasant atmosphere
- Quiet environment
What people don't like
Often praised
- atmosphereQuiet, nice atmosphere
- seatingThe service was notably quick and the staff were very nice. Furthermore, there was a lot of seating available, contributing to a comfortable atmosphere, and the selection of items on the menu was very large.
Frequently criticized
No complaints so far.
If youre looking for a place with a comfortable and quiet vibe, this spot seems like a solid choice. While customer satisfaction is a bit mixed, the lack of any negative feedback on the ambience means youre likely to find it a pleasant environment.
Value (7 out of 10)
mentioned by 40% of the guests
When it comes to value, this spot really delivers! Many folks (3 out of 4 comments, actually) rave about the inexpensive price , noting that the food is not only affordable but also delicious and comes in very large portions. With a good score of 7 and customer satisfaction at a good 75%, it seems like youre getting a lot for your money here.
However, its not all sunshine and rainbows. There was one instance (out of 4 total remarks) where a customer experienced a duplicate charge on their credit card, which understandably left a sour taste. While the food itself was still praised, this billing issue was significant enough for them to consider not ordering again.
It's a small but important detail to keep in mind.
Value
4
Reviews
75%
Satisfaction
1
negative
0
neutral
3
positive
Rating distribution
What people like
- Inexpensive food
- Large portions
What people don't like
- Duplicate charge
Often praised
- pricemore than reasonable price
- inexpensivedelicious, inexpensive, and consisted of very large portions
Frequently criticized
- duplicate chargeIt's TBD when it will get here. We've ordered from them before, and the food is good, but the last time we ordered, they put a duplicate charge on our credit card. I don't think I'll be ordering from them again.
If youre looking for great value with delicious, generously portioned food at an inexpensive price , this place is definitely worth checking out. Just be sure to keep an eye on your bill for any potential duplicate charge issues, as thats the main hiccup reported.
How are the prices at New Country Sky?
You’re looking at roughly 16 per person – reported by 1 diner. That puts it in the $11–$20 category. For a Chinese Restaurant in San Francisco, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Based on this single review, the price point is very focused. While the data is limited, it gives us a good indication of what to expect.
This chart shows what people usually spend per person, using the 1 most recent review. Keep in mind, the data is limited but gives a good indication.
See how this restaurant’s value stacks up against similar spots in San Francisco.
For a Chinese Restaurant in San Francisco, we feel this pricing is quite fair for a mid-range option. It offers good value without breaking the bank.
Customer Reviews: what people think about New Country Sky
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Takeout
Meal Type
- Dinner
2
East Coast Chinese Food Superiority
My experience ordering takeout from this restaurant was eye-opening. I ordered the hot n sour soup, chicken wings, curry chicken n shrimp rice, and chicken corn chowder soup. As someone from the East Coast, I can confidently say that the West Coast food, including what's served here, doesn't compare.
The freshness of the ingredients was noticeably superior on the East Coast, and the chicken here tasted like mystery meat rather than actual chicken. The sweet and sour sauce was overly sweet, lacking the beautiful balance of sour and sweet I'm accustomed to. The difference between the Chinese food I'm used to and what I received here is indescribable.
This place deserves a 10-star rating if only to highlight how much better Chinese food is on the East Coast.
- hot n sour soup2
- chicken wings2
- curry chicken n shrimp rice2
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Great Value, Delicious Food, Excellent Service
My experience at this restaurant was overwhelmingly positive. The food was both inexpensive and delicious. The service was notably quick and the staff were very nice.
Furthermore, there was a lot of seating available, contributing to a comfortable atmosphere, and the selection of items on the menu was very large.
- food9
- service9
- seating8
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
2
Disappointing Delivery Experience
I placed an order at 6 PM. When I called at 7: 35 PM to check on the order, I was asked to hold. The phone was put down, and I heard background noise for 7 minutes before being hung up on.
I called back and was told the food was ready and would be picked up for delivery soon. Since it wasn't even en route yet, I asked to cancel the order. The woman convinced me it was leaving at that moment and would arrive soon.
I stated I would like a refund if it did not arrive by 8 PM. It's TBD when it will get here. We've ordered from them before, and the food is good, but the last time we ordered, they put a duplicate charge on our credit card.
I don't think I'll be ordering from them again. I can't even find the restaurant on Yelp to leave a review there.
- food8
- order2
- hold1
- phone1
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Excellent Chinese Food, Great Value
My experience at this restaurant was fantastic! The food was really tasty, and the price was more than reasonable. I'd say it's probably one of the best Chinese restaurants I have ever been to.
Additionally, the service was fast, which was a definite plus.
- food9
- price8
- Chinese restaurants10
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Couple
9
Delicious Beef Fried Rice and Shrimp Wonton Soup
My experience at the restaurant was centered around the food. I only tried their beef fried rice, and it was really good. My friend had the shrimp wonton soup and also said it was really good.
- beef fried rice9
- shrimp wonton soup9
What New Country Sky offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Payments
- Credit cards
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Beer
- Small plates
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Table service
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
What kind of dining experience and offerings can you expect at New Country Sky?
At New Country Sky, you can look forward to a casual dining experience perfect for a quick bite or a relaxed meal. They offer a selection of small plates, along with alcoholic beverages like beer, to complement your Chinese cuisine. Whether you’re stopping by for lunch or dinner, you’ll find comfortable seating and table service available.
Does New Country Sky accommodate families and those with accessibility needs?
Yes, New Country Sky is good for kids, providing high chairs for younger guests. For accessibility, you’ll find a wheelchair accessible entrance, seating, and restroom, ensuring a comfortable visit for everyone. You also have convenient service options including dine-in, takeout, and delivery, plus they accept reservations for planning ahead.